---
title: "HighLevel Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about HighLevel Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/177156/HighLevel/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 HighLevel Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

HighLevel

## What is HighLevel?

HighLevel is a cloud-based marketing analytics platform that helps sales and advertising agencies streamline unified messaging, outbound calling, reputation management, and GDPR compliance management operations.

## What is HighLevel used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 89 user reviews

Reviews sentiment

Positive

82%

Neutral

4%

Negative

13%

Starting price

$97

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026
-   SMS Marketing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HighLevel?[Manage this product listing](https://www.g2.com/products/highlevel/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HighLevel

4.2 (89)

VS.

[4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$97

Per User, Per Month

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (89)

Ease Of Use

4.2 (4,392)

Value For Money

4.0 (81)

Value For Money

4.3 (3,521)

Customer Service

3.7 (78)

Customer Service

4.1 (3,531)

## HighLevel alternatives

Highest Rated

[4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.2 (1,006)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/61368/Salesforce/)

[View all alternatives](https://www.capterra.com/p/177156/HighLevel/alternatives/)

## FAQs about HighLevel

Overview

### What problems does HighLevel solve?

HighLevel solves fragmented marketing and client-management workflows by combining CRM contact tracking, lead capture funnels, appointment booking, email and SMS campaigns, review requests, and reporting in one workspace. Marketing agencies, freelancers, and local-service businesses benefit most when managing multiple client accounts, automating follow-ups, and giving clients controlled dashboard access.

Answer based on 45 reviews

Overview

### Which roles and teams benefit most from HighLevel?

HighLevel is most used by business owners, founders, CEOs, and agency leaders managing sales and marketing operations. Marketing consultants and managers use it to run campaigns, capture leads, and track follow-up, while operations and office managers coordinate client communications, appointment workflows, and day-to-day business processes.

Answer based on 89 reviews

Overview

### What company size and industries is HighLevel built for?

HighLevel is an all-in-one Sales & Marketing CRM for small businesses, which account for 98% of reviewers, especially marketing and advertising firms (53%). It also serves health, wellness, and fitness (7%) and computer software companies (4%), while its white-label plans support agencies managing client accounts.

Answer based on 89 reviews

Features and Usability

### What are the key features of HighLevel?

HighLevel includes contact management and a customizable contact database, plus sales pipeline and lead management for tracking customer journeys. Its communications features cover scheduled messaging and email campaign management, while calendar sync and online booking support appointment scheduling. Mobile access lets users manage contacts, pipelines, and communications remotely.

Answer based on 21 reviews

Integrations

### Which third-party tools and platforms does HighLevel integrate with?

HighLevel integrates with Stripe for payments, Twilio for SMS messaging, Google Calendar and Calendly for scheduling, Zapier for workflow connections, Meta for Business and Google Ads for lead capture, Zoom Workplace for video meetings, and Shopify for ecommerce. Microsoft Outlook is also listed in its integration catalog.

Answer based on 20 reviews

Getting Started and Support

### How easy is it to onboard and train a team on HighLevel?

HighLevel offers live online training, webinars, and documentation, but onboarding requires time because of its broad feature set. Beginners and nontechnical users can learn core tasks through videos and daily use, while admins configuring workflows, funnels, integrations, and client accounts typically face a steeper learning curve and need more structured training.

Answer based on 28 reviews

Getting Started and Support

### What customer support options does HighLevel offer, and how do users rate the experience?

HighLevel offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe staff as helpful, patient, and quick to resolve questions, especially during onboarding. However, others report inconsistent service, slow responses, repeated follow-ups, and escalations for technical or billing problems.

Answer based on 53 reviews

Features and Usability

### What features does HighLevel offer for agencies and businesses?

HighLevel provides a broad all-in-one toolkit for agencies, freelancers, and growing businesses. It combines CRM, funnels, email and SMS campaigns, appointment scheduling, integrations, and white-label options. The feature depth supports varied workflows, but some users find capabilities difficult to locate, incomplete, or affected by frequent updates and occasional reliability issues.

Answer based on 26 reviews

Features and Usability

### Is HighLevel easy to use and navigate?

HighLevel offers flexible dashboards and drag-and-drop tools, but its interface requires patience during setup. Agency teams value client-level customization and centralized campaign work, while beginners often describe menus, reporting paths, and scheduling screens as cluttered or confusing. Daily use and available training can improve navigation, though interface changes may require relearning workflows.

Answer based on 20 reviews

## Features

AI summary

Based on 14,838 CRM reviews

Capterra reviewers highlight these as the CRM features buyers care about most:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

HighLevel includes other CRM capabilities that reviewers also rate as important, including **Contact Database** (**47%**), **Search/Filter** (**45%**), and **Contact Management** (**44%**). Together, these features help businesses organize customer details in one place, quickly find the right records, and keep day-to-day relationship management more efficient, allowing teams to respond faster and stay better organized.

Contact Database

3.6 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

4.0 (42)

69.05% of 42 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Pipeline Management

4.0 (24)

66.67% of 24 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

Lead Management

3.8 (22)

68.18% of 22 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Campaign Management

4.2 (18)

72.22% of 18 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Reporting/Analytics

3.7 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

HighLevel 85 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Responses: Automatic reply functionality for incoming messages
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Tracking: Track the performance of marketing campaigns across multiple channels.
- Client Database: Electronic storage of stakeholder contact information
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Keyword Tracking: Track and monitor a specific set of keywords
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount
- Multi-Channel Data Collection: Collect information from multiple sources
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Quotes/Estimates: Generate quotes or estimates for customers
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Review Monitoring: Automatically monitor and receive alerts for any new online reviews
- Sales Pipeline Management: Pipeline view and tracking lead status
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Shortcodes: Short phone numbers that used to opt-in to SMS campaigns
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Subscriber Management: Add or remove subscribers from mailing lists
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Text-to-Win: Messaging system designed for contests and sweepstakes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Analytics: Track and analyze information regarding website visitors
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (89)

4.2

Based on 89 reviews

## Pricing

Value for money

4.0 (81)

Free Trial

[View pricing plan details](https://www.capterra.com/p/177156/HighLevel/pricing/)

Basic

$97.00

Per User,Per Month

Value for money

4.0 (81)

4.0

Based on 81 reviews

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.7 (78)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (78)

3.7

Based on 78 reviews

## User reviews

Overall rating

4.2

Based on 89 reviews

Filter by rating

5(51)

4(22)

3(4)

2(3)

1(9)

Mentioned topic

Sorted by most recent

DR

Derek R.

Owner

Marketing and Advertising

### "Veritable Swiss Army Knife of Automation, AI, and Business Marketing Tools"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 6, 2026

Overall experience has been excellent. I would highly recommend this product especially if you are looking to automate your nurture and customer follow-up sequences and if you are an agency looking to help other businesses.

Pros

It is a very effective Swiss Army knife of business tools for: - leads - marketing - value for money - appointment and booking management - AI conversations and receptionists or employees - Bootcamp with 30-day trial https://www.gohighlevel.com/highlevel-bootcamp?fp\_ref=discount-offer

Cons

It can seem overwhelming with all the different options and complexity of each of the options. Once you get used to it, it's amazing but before that it can be an uphill battle to get everything just right.

Switched from

[ClickFunnels](https://www.capterra.com/p/156583/ClickFunnels/)

Much better value for money and features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CO

Ceiphers O.

Owner and Operator

Printing

### "Once you get past the complexity of the setup process you will love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 14, 2026

It’s was a good system, a bit more complex than I initially thought but overall once it was setup it worked great.

Pros

What I liked the most was being able to create different segments. I also love having different triggers within the software.

Cons

The complexity in the initial setup was a bit jarring at first. Thankfully I used a service like CGX to help me setting up for our business. They helped me take the guess work out of it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Larry H.

founder

Online Media

### "Helps small businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2026

fantastic - great product that integrates into our suite of services. we keep on pushing it - and it's great

Pros

great scalable platform. feature rich - easy to deploy. private label - api integrated and relatively easy to use

Cons

Wish there was a super-premium - enterprise level with more direct support, and more clear publishing of tech specs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CW

Colene W.

Office Manager

Health, Wellness and Fitness

### "Easy to use/ A lot of different features"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Pros

I like how easy it is to set up automations for appointment reminders using a calendar set up in the same platform

Cons

It has a lot of features that I do not know how to use. I wish there was more of a guidance in there on how to use everything because it can sometimes seem overwhelming.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kassidy K.

Chiropractor

Health, Wellness and Fitness

### "All inclusive marketing software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 12, 2026

Overall, we have been pretty happy with how go high-level as allowed us to automate so much of the marketing in our chiropractic Practice

Pros

The functions seem unlimited. There’s so much you can do to grow and manage your business in this one platform.

Cons

Because there’s so much that you can do with this software, there is a large learning curve. Implementation takes quite a while because of the complex complexity

Switched from

[Flodesk](https://www.capterra.com/p/207268/Flodesk/)

We use PX marketing and they have built out so many sequences for us that it was a no brainer

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 19, 2026

Thanks for the review! You're right in that the possibilities with HighLevel are virtually limitless : ) We're always just a Zoom away if you need help with anything 👍

AN

Anonymous User

GHL Review

Media Production

### "GHL Automation and Marketing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

December 1, 2025

Great, could be better, but for our agency it's done wonders. Once you get the hang of it, it will be easier, but important to learn how to use it.

Pros

We use it to provide extra value for our clients and help them with marketing automation and customer relationship management, with omni-channel integration between whatsapp Business API,Meta, Email and possibility of adding automations for our clients to automate processes such as new lead flows.

Cons

The problem with GoHighLevel comes at the expense of certain things, such as you providing a sub account to a client, you become their software provider as well, which means you will have to take care of certain technical things as set up, building workflows, training AI. Has a learning curve and is a little bit slow.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reasons for choosing HighLevel

Cost effectiveness, and scalability for our clients, we white-labelled GHL and are able to help our clients with added value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Briannah H.

Digital content creator

Marketing and Advertising

### "High Level is your answer to Business Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 30, 2025

High Level is a easy to use business management system that can make keeping your valuable customer list in touch, from managing emails, to sending messages, booking appointments. Try now from a 30 day free trial.

Pros

Love this system, very easy to use, from email management, message sending, text messaging, bookings etc is all made stress free with its automation system. All your valuable contacts are protected with security password. This system can be quite expensive though being $80 to $100 per month.

Cons

Can be costly, but for a business this system is worth the cost. Can be limited in it capabilities compared to other systems.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EK

Edward K.

App Integrations Specialist

Computer Software

### "Very impressive marketing automation system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 22, 2025

Pros

Genuinely impressed. The HighLevel team have implemented a high quality product couple with a crazy high pace of innovation: certainly not an easy feat.

Cons

Very little. If I was being picky, their documentation could be improved for both clarity and findability.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Flexibility and pricing. High Level outshines HubSpot in every way.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Alexandra L.

Customer success manager

Marketing and Advertising

### "Great to sell to clients as an agency"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 17, 2025

Overall is a great system to sell to clients if you are building funnels and email automations, they keep adding new features which keeps you up to date and has new ideas on what new services to provide to your clients (as an agency). It’s a great system for marketing agencies.

Pros

As an agency, it’s a good system to deliver to small size business clients. It can be used as a CRM, marketing automation, landing pages, SMS messages, AI chat. For our clients it’s a ve try easy to use system.

Cons

Building landing pages in this system is very annoying. It has very limited functions. The AI chat, it’s confusing to build and train. And setting up a phone number for SMS took us 5 weeks. It also lags sometimes.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

We needed a system that could handle sub-accounts for different clients. Instead of creating a new account for each client, we can have all in one hub.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jamie C.

Director

Marketing and Advertising

### "HighLevel is a great value all-in-one CRM"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 3, 2025

Generally good. I have used the software to manage client accounts, with a lot of features (CRM, landing pages, websites, SMS, email etc), at minimum extra cost to add on new clients.

Pros

HighLevel is one of the most versatile all-in-one CRM systems on the market giving marketers lots of functionality and features

Cons

The main issue that most marketers have with HighLevel is that it can be a bit buggy, and the company seem to focus on new features rather than optimizing existing ones.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

HighLevel is a cheaper alternative and easier to manage multiple clients cost effectively.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177156/HighLevel/reviews/)

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Popular comparisons

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