# Smaply Pricing 2026 | Capterra

> Learn more about Smaply pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/177161/Smaply/pricing

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# Pricing for Smaply

[4.4 (20)](https://www.capterra.com/p/177161/Smaply/reviews/)

Write a Review!

## [Smaply](https://www.capterra.com/p/177161/Smaply/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Seat

### Free

€0

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Free plan includes:

-   Helpdesk
-   Journey maps
-   Personas
-   Journey Management
-   Metrics

### Repository

€390

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Repository plan includes:

-   Trust Center, standard T&C, standard SLA
-   Portfolio Management
-   User roles
-   Premium support
-   Custom Templates

### Framework

€690

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Framework plan includes:

-   Hierarchy template
-   Coaching hours
-   Key account manager
-   Journey Management course
-   SSO

### Governance

€990

**Pricing Model:** Per User

**Payment Frequency:** Per Year

Governance plan includes:

-   Customizable taxonomy
-   Direct Integration: Aris
-   Unlimited storage
-   10 coaching hours
-   Hosting on dedicated instance

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## What do others say about [Smaply](https://www.capterra.com/p/177161/Smaply/) pricing?

Pricing RatingN/A

Value For Money[3.9(20)](https://www.capterra.com/p/177161/Smaply/reviews/)

Pros

Cons

[Read All 20 Reviews](https://www.capterra.com/p/177161/Smaply/reviews/)

Read Full Reviews Below

Ronald C.

Specialist klantinzicht

Utilities, 5,001-10,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

5.0

Features

3.0

Value for Money

4.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

October 6, 2020

"A good tool for making customer journey maps"

**Overall:** Smaply is a very good tool for making detailed customer journey maps. To compete with other providers I wish they had some more options to customize the maps though.

**Pros:** Smaply is very easy to use and the company has good customer service. Whenever I had questions they were answered quickly and friendly. Also the cost is pretty low.

**Cons:** I missed some options for customizing the journey maps and the look and feel of the maps could be better, they are not very well suited for sharing and presentations.

[Read All 20 Reviews](https://www.capterra.com/p/177161/Smaply/reviews/)

## How should I be thinking about software pricing?

[

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It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)