--- title: "osCommerce Online Merchant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about osCommerce Online Merchant Software - reviews, pricing plans, popular comparisons to other Shopping Cart products and more." source_url: "https://www.capterra.com/p/177166/Online-Merchant/" page_type: "product" language: "en" --- # osCommerce Online Merchant Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) osCommerce Online Merchant ## What is osCommerce Online Merchant? Open source eCommerce solution for building online stores. Comes with access to multiple add-ons that can be used for customization. ## What is osCommerce Online Merchant used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for osCommerce Online Merchant?[Manage this product listing](https://www.g2.com/products/oscommerce/claim_requests/new?auto=true) ## osCommerce Online Merchant Overview Updated September 2026 AI summary osCommerce Online Merchant provides businesses of all sizes with an eCommerce platform for launching and managing online stores. It includes catalog, inventory, and order management, returns handling, a shopping cart, and CRM tools to support sales and customer workflows. The software is available via cloud or web deployment and supports Linux, Mac, and Windows environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### osCommerce Online Merchant 3.9 (7) VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (7) Ease Of Use 3.8 (26,641) Value For Money 5.0 (6) Value For Money 4.1 (20,480) Customer Service 3.3 (6) Customer Service 4.0 (20,738) ## osCommerce Online Merchant alternatives Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Shopify](https://www.capterra.com/p/83891/Shopify/) [4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/83891/Shopify/) [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) [4.5 (1,054)](https://www.capterra.com/p/225601/WooCommerce/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/225601/WooCommerce/) [WordPress](https://www.capterra.com/p/131687/WordPress/) [4.6 (14,998)](https://www.capterra.com/p/131687/WordPress/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131687/WordPress/) [View all alternatives](https://www.capterra.com/p/177166/Online-Merchant/alternatives/) ## FAQs about osCommerce Online Merchant Overview ### What company size and specific industries is osCommerce Online Merchant built for? osCommerce Online Merchant is designed for anyone planning to open an online store, with no specific company size or industry restrictions stated. It suits entrepreneurs, small businesses, and established sellers that need an e-commerce platform to launch or manage a retail website. Features and Usability ### What are the key features of osCommerce Online Merchant? osCommerce Online Merchant offers catalog management, inventory management, order management, returns management, and a shopping cart for handling online sales. It also includes CRM features for tracking customer information and supporting customer-related workflows across the storefront and fulfillment process. Getting Started and Support ### What training and onboarding options does osCommerce Online Merchant offer? osCommerce Online Merchant provides documentation for self-paced reference during setup and ongoing use. This format gives teams written guidance to review features, check configuration steps, and look up details as needed while getting started with the platform. Getting Started and Support ### What customer support options does osCommerce Online Merchant offer? osCommerce Online Merchant provides chat support for customer assistance. Users can contact support through chat when help is needed with setup, configuration, or store management. ## Features AI summary Based on 8,724 Shopping Cart reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) osCommerce Online Merchant supports **Order Management**. However, it does not include **Website Management** or **Data Security** among the top reviewer priorities. Instead, it offers other features that buyers also rate as important, including **Shopping Cart** (**46%**) and **Inventory Management** (**45%**). These features help businesses process purchases and keep stock levels organized, allowing teams to manage day-to-day selling activities more efficiently. Order Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Shopping Cart 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Checkout of online store Inventory Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Catalog Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Returns Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and facilitate returns of products sold CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system osCommerce Online Merchant 6 features ### All Features - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Returns Management: Track and facilitate returns of products sold - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 3.4 (7) 3.4 Based on 7 reviews ## Pricing Value for money 5.0 (6) ### Starting price Free trial not available Value for money 5.0 (6) 5.0 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (6) 3.3 Based on 6 reviews ## User reviews Overall rating 3.9 Based on 7 reviews Filter by rating 5(2) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent Pedro L. CEO Information Technology and Services ### "Somehow oudated ecommerce solution" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 26, 2024 We worked with this more than 12 years ago and back then, it felt already as outdated so we started working with VirtueMart for Joomla and Prestashop, which we felt at that time were better options and easier to work with. Nowadays we work with WooCommerce for WordPress which is an incredible solution and if worked properly, can scale a lot. Pros It's opensource, so that's always a plus Cons It's limited in different ways although it is opensource, because to code on top of it requires a steep learning curve and community is not that big so there are not there many addons compared to other opensource solutions that evolved a lot more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Keith W. Admin Retail ### "It's Just Too Risky Anymore" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 January 5, 2022 There was a time when OSC was a great choice for a small business online shopping cart. That time has passed. Unless you are an expert, get on a platform that manages responsive code, security, and risks. Pros When I first setup OSC, it was a great solution for small business. The price was right and it got the job done if you needed an online shopping cart. Cons The idea of self-hosting and maintaining your own code is now obsolete. My site was hacked several times and there was a constant threat that had to be managed. Adding new features and functions also required coding and knowledge of SQL. Graphically, OSC was not responsive without major code changes. There are now better alternatives like BigCommerce and Shopify just to name a few. Threat management and responsive site code is managed by the platform and there are many templates and integrations available. Reasons for choosing osCommerce Online Merchant I switched from osCommerce to BigCommerce and I am happy with that choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Costel M. Web designer Computer Software ### "Very Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2021 Pros It is easy and practical to use. As well, the experience is unique. Cons When I have a lot of errors and I have to look for a lot of information! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User CEO Internet ### "The right ecommerce platform." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 29, 2021 Pros The right ecommerce platform. It is one of the oldest ecommerce platforms. The balance between complexity and ease of use seems appropriate to me. Cons The customization of the design is more rigid than on other platforms. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Samuel L. Creative Director Professional Training & Coaching ### "The Grandfather of eCommerce" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 6, 2021 We launched Ireland's first CD/DVD store and we came across osCommerce shortly after its launch. We had the store setup up in less than 2 months and training the team was pretty easy. It had some amazing features for something that came out 20 years ago. Pros It was a straightforward and easy platform to get used to. It was simple to set up and install on your server for the beginners in ecommerce. Cons It took a bit of work to customise back in 2000 although it was a brand new software and therefore had a good few bugs that took a bit workaround. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sean S. Owner & Technology Director Wine and Spirits ### "Versatile and very customizable for simple online stores" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 October 22, 2019 It was effective for setting up a straight forward online store. Pros We used osCommerce for about 10 years to manage our first online shopping offering for our winery and it was an effective tool. However, as time grew we actually found using it internally for order dispatch and inventory management and basic CRM functions was far better. However, the difficulty with integrating it into our accounting software and our needs for more sophisticated inventory management caused us to eventually move to a different platform. Cons Difficulty encountered with tax rounding errors and the need for an audit log of inventory transactions/adjustments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. .Kim M. Owner Design ### "Oscommerce Is A Highly Customizable Shopping Cart Solution " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 17, 2019 Using Oscommerce enables online purchasing with flexible technology that can be customized with any feature that you can think of for your business. I have used it for many years, as long as you have a good php developer at your disposal when you need one, you can use this software with confidence. Pros Oscommerce is very flexible and easy to customize. It's easy to add features and functionality that your unique business might need. There are thousands of plug ins that you can add to Oscommerce, many of which are free. Oscommerce itself is free to download and is "open source". Cons The support for Oscommerce is not very great and the documentation is not as strong as other shopping carts. If you have a technical challenge you probably need an experienced Oscommerce expert who is familiar with the code. The code is not as modern but it is lightweight and loads fast. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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