BigBangThemes

TicketLab


Who Uses This Software?

TicketLab is for Wordpress websites to create and manage support tickets. Support tickets are managed through Trello to sync support and enegneering departments.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $59.00/one-time
  • Pricing Details
    One time fee for software
  • Deployment
    Installed - Windows

Vendor Details

  • BigBangThemes
  • bigbangthemes.net
  • Founded 2009
  • Romania

About TicketLab

Manage and prioritize customer support tickets and requests easily and build a self-help forum to help customers with issues.


TicketLab Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

TicketLab Reviews


No reviews, be the first!