Procare Software

Tuition Express

5 / 5 14 reviews

Who Uses This Software?

Procare's Tuition Express is an automated tuition collection system for child care that processes payments in 5 ways: Point of Sale, Recurring EFT, Recurring CC, Payment at Check-In and Online.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Procare Software
  • www.procaresoftware1.com
  • United States

About Tuition Express

Tuition Express by Procare Software is the child care industry's most used and recommended integrated payment processing system. With five payment options, you choose how best to process payments -- and every payment posts automatically into Procare Software. A PCI compliant direct processor, Tuition Express is convenient for parents, safe and efficient for child care professionals and offers competitive rates and full integration, while delivering tuition and fee payments on-time, every time.


Tuition Express Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management
  • Accounts Payable
  • Attendance Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Class Loading
  • Fixed Asset Management
  • For Private Schools
  • Fund Accounting
  • General Ledger
  • K-12
  • Payroll Management
  • Purchasing

Tuition Express Reviews Recently Reviewed!


Childcare Manager Best Friend

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything. Able to work away from the office, does everything I need for report, billing, shots updates, parent check in, sign-in sheets, to taxes.

Cons: nothing love everthing

Overall: When I called about the program I did not think I would be affordable. My sale rep. (shelly) was great and told me she could make it affordable and step up payments. If I have a problem I call up support the walk me thought step by step, log on my computer, and talk there time to help me with what ever I need. My parents love that they can go on line and pay or use there credit card at the school. Not only is the program GREAT but the staff is GREAT to I have never had a bad experience yet and it has been 2 1/2 years now.

Recommendations to other buyers: this is the best investment you can make for your business. Great for people just starting out and not use to make report for daycare, this program will do it all, and support will help show you how It works. Also you get a free demo cd so before you buy you can try it out and check out all the functions.

We use Tuition Express to process our weekly income and love it!

Jul 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tuition Express saves time and man hours. It is flawless in helping us acquire payment from each of our families. The creators and software managers at T.E. really know the world of Learning Centers and have created and maintain an effective tool for helping us charge for enrollment, registration, weekly tuition and other miscellaneous charges in a manner that is time effective and thorough. The customer service is top notch!

Cons: The turnover time involved in notifying us of a decline could be more immediate. We are not notified until two days after posting.

Vendor Response

by Procare Software on August 06, 2018

Lori - We're glad to hear that Tuition Express saves you so much time and that working with our customer service has been such a positive experience for you. As to notifications on declined payments, it depends on the type of payment and the bank. With credit cards, you are notified immediately for Point of Sale transactions and same day for failed batch payments; however, for ACH transactions some banks report more quickly than others. You are notified about declines as soon as we receive a confirmation from the parent¿s bank. Also, sometimes the notifications are sent to the owner of the center, rather than the person who is responsible for making sure everything is reconciled--that¿s something we can easily remedy.

Best Customer Support and Techs

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Even when I haven't used a function in a while, it is fairly easy to get results and steps through looking around the site. The Customer Service department is especially helpful.

Cons: I do have to carefully follow steps in exact order to get my desired results.

Overall: Recently I've had to contact Customer Support and found the experience quite pleasant. My issues was resolved rapidly and even the time I was required to wait it was not an unreasonable nor long delay

Recommendations to other buyers: Call their support if needed, they are so helpful and actually save time, instead of 'hunting' around (when you are a tad out of practice or have missed a step)

We have use Tuition Express monthly for processing payments for many years.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As a Director of a multi-site Preschool and Childcare facility, Tuition Express allows a since of ease and security when processing multiple payments. I am able to process bulk payments at once or process one at a time set at preferred dates. I really appreciate the fact that parents can elect to participate in Tuition Express on a monthly basis, changing payment methods at any time without being penalized.

This also helps to ensure timely tuition payments so that we can continuously meet our monthly expenses without the worry of not receiving enough revenue to sustain.

Although we do not use the Credit Card processing regularly, we have used it on occasion in emergency situations. This also provides yet another flexible payment option that gives parents peace of mind.

Cons: The monthly cost, however with every service, there is a fee. So it is understandable and we are happy to pay the fees for the convenience this service provides.

Overall: Ease in processing timely payments which provides financial stability.

Time Saver

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. It is simply a few clicks of a button and your postings and money and transferred and received.

Cons: Cost. The cost of tuition express is little high. However, it can be justified with having at least 130 children in the program.

Overall: Save a lot of time and eliminates collection costs.

How did we do it before??

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease it has given the billing and payment processes.

Cons: N/A

Overall: Tuition Express has given the billing and payment process a whole new avenue! No more late payments, hours spent on billing and modifying the process. The customer service team is readily available and knowledgeable about every aspect.

Gives easy payment options

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Being able to have options of paying tuition. Most parents really enjoy the ease and option of this program.

Cons: Sometimes the system crashes and won't process the payments, but not very often. Sometimes takes awhile to post a payment.

Vendor Response

by Procare Software on June 12, 2017

Rachelle ¿ We¿re glad to hear how much parents appreciate having options for how they pay tuition. We¿re not sure what would cause the symptoms you refer to. If you¿re still experiencing these issues, please contact our Tech Support Team so we can help sort it out.

Excellent Customer Service

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Tuition Express-it's extremely easy and user friendly. Payment information goes directly to and from Procare so that our office staff and parents can both see and access accounts easily. We batch credit card and checking payments and have a much better overview of our financial picture for the month. One of the very best things about Tuition Express and other Procare products is the extremely responsive, helpful and friendly customer service. If we have any questions at all we just call up customer service and they not only "fix" that particular issue, they explain what and WHY so that we become better managers and users. We have been very satisfied with Procare and with Tuition Express.

Tuition express is really helpful, the parents love it

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: What I like most about tuition express is how simple it is. You just click one button and they all process.

Cons: What I like least is when you accidentally process a payment and cannot go back on it. It comes back and charges the family if they did not want it run in the first place

Vendor Response

by Procare Software on May 02, 2018

Michelle - We're so glad you like the simplicity of collecting electronic payments with Tuition Express. If you accidentally process a payment, there are a couple of easy ways to undo it--you can make a change to the batch of payments before it is processed (see: http://procaresupport.com/change-or-cancel-a-batch-of-payments/) or issue a refund if the mistake is discovered after it's already been processed (see: http://procaresupport.com/credit-card-refund-choose-amount/).

Tuition Express has been great.

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integration with Procare.
Security.
Simplicity.
Reports.

Cons: Wish I could invoice families but I'm still able to run balance reports which takes and invoice's place (at least there's a solution).
Like any new software, it takes committed time to learning and can be a challenge to get families to get on board.

Overall: Tuition Express has been a great addition to our tuition payment at our center. It has given parents an option of online payments with rates lower than other credit card services. It also centralizes the choice so I'm not billing people through one site but collecting via the website with another service. The integration with Procare Software is excellent. So glad we invested!

Makes tuition payments a breeze!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used tuition express for just over a year now. It is so easy to set up and use on a daily basis. Customer service is always immediately available to answer any of my questions.... Although it is so easy that I rarely have questions. I love that I don't have to wait for parents to make a payment and then take that to the bank. I know exactly when I will receive the money and exactly how much will be deposited. When there is an NSF from a parent I get notification within 48 hours. I highly recommend for any childcare business or school.

Entry Level Employee-No Worries

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: You don't have to be an accountant to understand how Tuition Express works. I hired an entry level employee and wasn't nervous about spending to much time on training. An entry level employee will ask questions to get the help they need through the detailed tutorials that are offered and the wonderful person to person customer support!

This software has changed the way we do business and gives us so much more time management.

Feb 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has helped to run my business for almost a decade. Tuition express has been the icing on the cake. The customer service is hands down the best I have had when implementing a new program. I had my hesitations changing was was comfortable but this has exceeded my expectations. I truly wish I would have done this sooner.

I LOVE BRAD!!!

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Always helpful, always easy, always responsive! Always there to take care of any issue quickly, always professional