# Tuition Express Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tuition Express the right Payment Processing solution for you? Explore 187 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177236/Tuition-Express/reviews --- Tuition Express 4.8 (187) [View alternatives](https://www.capterra.com/p/177236/Tuition-Express/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Tuition Express Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews DU Desiree U AdministratorEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “Tuition Express allows us to manage our tuition payments in Procare automatically, which is a huge time saver.“ October 30, 2025 LW Larry W Treasurer and AccountantChild Day Care Services, 11 - 50 employeesUsed the software for: 1-2 years. “We have used tuition express for almost 10 years and the quality of the service has dropped significantly.“ December 30, 2025 AR Amber R DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “Great all in one payment processing company that allows for Credit card and ach monthly, weekly and as needed.“ November 7, 2024 KO Kearis O DirectorChild Day Care Services, 2 - 10 employeesUsed the software for: 1-2 years. “The fees charged for processing seem high, but I haven't really evaluated the pricing of other systems for my child care business.“ July 17, 2025 WH Whitney H Office managerChild Day Care Services, 201 - 500 employeesUsed the software for: 1-2 years. “This system has significantly reduced our errors in billing, increased our efficiency and streamlined enrollment.“ December 14, 2024 SH Sarah H Accounting AssociateChild Day Care Services, 51 - 200 employeesUsed the software for: More than 2 years. “It feels very disconnected as we onboard new franchises to utilize TE as their processor.“ August 23, 2024 AR Amber R DirectorChild Day Care Services, 11 - 50 employeesUsed the software for: More than 2 years. “Customer Service is great although I feel they need to streamline their fees and consider a reduced amount or they may continue to lose customers.“ November 7, 2024 CG Cherylia G Executive AdministratorAccounting, 11 - 50 employeesUsed the software for: More than 2 years. “Families were not happy with cost and the errors with payments not posting to ledger.“ July 10, 2024 ## Showing most helpful reviews Showing 1-25 of 187 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marlene R. Administrator Consumer Services Used the software for: 2+ years ### "Fast and easy way to collect and track payments." July 23, 2019 5.0 This program has helped us collect weekly fees much easier, and it has cut down the late payments we were plagued with. Many families appreciate the ease of use and email receipts. Pros We like how simple it is to set up , track and collect payment from parents. Clients can use a credit card by swiping it at the front desk, or can pay online with credit card or directly from their checking or savings account. It provides a print-out for on-sit users and sends an email to online users. An automatic withdrawal can easily be programed for client who provide account information that is not stored onsite. Cons Some people are reluctant to use automatic withdrawals from their accounts. It does charge clients a small fee for credit card use, but any system does that. Review Source KS Kayla S. Program Director Child Day Care Services Used the software for: 2+ years ### "Easy for any one to learn! " December 25, 2024 5.0 Our experience with tuition express has been fantastic! It is easy for all our new families to learn and navigate. Pros I love how easy it is for parents to pay their bill online. It is also very quick to come to our account and if one payment bounces it sends an email letting me know and the parent. Cons I wish that it would automatically charge the parents the fee that we assess to there account. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We wanted a childcare based product that is specific to the childcare industry Review Source LW Larry W. Treasurer and Accountant Child Day Care Services Used the software for: 1-2 years ### "Recent Problems with Tuition Express" December 30, 2025 2.0 We have used tuition express for almost 10 years and the quality of the service has dropped significantly. Support by phone is slow and often unable to resolve issues. Pros The payment process is automated. Payments can be accepted on site, or parents can pay from their home computers or smart phones. Cons Recent changes by Tuition Express require additional work by office staff to post batches, which was not required in the past. In addition since October 2025 there have been numerous errors and delays in processing payments. Also the rates (overall costs) are much too high for the service received. Review Source DR Dawne R. Director Child Day Care Services Used the software for: 1-2 years ### "Tuition Express at the touch of a button" October 28, 2024 5.0 I would recommend this project to others. It allows us to easily track payments for our parents. Pros I like all that this program allows me to keep track of in our childcare facility. Cons Sometimes when first setting up a program I need extra help in the step-by-step process of entering the information to make sure it runs smoothly once in operation. If they had someone to actually walk me through this process while actually entering in our information it would be helpful. Alternatives considered [brightwheel](https://www.capterra.com/p/144060/brightwheel/) Reason for choosing Tuition Express Tuition Express seemed very easy to use and we LOVED the presentation they gave to our board. Review Source SH Sarah H. Accounting Associate Child Day Care Services Used the software for: 2+ years ### "Tuition Express Review from childcare company with 50+ locations" August 23, 2024 4.0 Overall definitely a pleasant experience with TE. They have a seamless daily processing that in the 5+ years I've worked with them, I have almost never had any issues. Pros Since Procare Software used Tuition Express as their merchant processor there are a lot of automated processes and transaction reporting we can access right from Procare. We are always able to get clear guidance with Tuition Express. Cons Implementation could be a lot better. It feels very disconnected as we onboard new franchises to utilize TE as their processor. Review Source CW Carli W. Director Child Day Care Services Used the software for: 1-2 years ### "Go to tuition software!" January 30, 2025 5.0 Overall, this has helped streamline our tuition process, making it more accessible for both parents and staff. Pros For the first time, parents have access to their child's tuiton, charges and credits all within the same app being used to track their child's day. Parents can see charges and receive updates in real time, making it more likely to keep up with their account. Cons Parents cannot make a payment unless there is a charge. If someone has a $0 balance, they cannot prepay more money until a new charge is put in. Review Source KO Kearis O. Director Child Day Care Services Used the software for: 1-2 years ### "Seamless integration with Procare, excellent payment processing for child care" July 17, 2025 5.0 Pros The integration with Procare is seamless; I often forget that Tuition Express is involved with processing, which is a good thing. I never have any issues with payments coming through correctly and on time. Cons The fees charged for processing seem high, but I haven't really evaluated the pricing of other systems for my child care business. Review Source DU Desiree U. Administrator Education Management Used the software for: 6-12 months ### "Tuition Express has been amazing!" October 30, 2025 5.0 This has been a huge time saver and has allowed me to focus my time and efforts on more important tasks. Pros Tuition Express allows us to manage our tuition payments in Procare automatically, which is a huge time saver. Cons The customer service has been great, so I really have no complaints about Tuition Express! They are great! Review Source MR Morgan R. Director Child Day Care Services Used the software for: 2+ years ### "Happy Customer" November 20, 2024 5.0 Pros We like how easy it is for parents to be able to pay their tuition. We have a computer and card reader set up in the front of the daycare for parents to use. Cons I didn't like that the parents could not pay through tuition express on their ProCare app. When I tried to get it set up hey told me they were taking that feature away. Review Source WH Whitney H. Office manager Child Day Care Services Used the software for: 1-2 years ### "Happy customer" December 14, 2024 5.0 Easy to use, efficient and effective. This system supports us to support our customers better. Pros This system has significantly reduced our errors in billing, increased our efficiency and streamlined enrollment. Very helpful for licensing as well. Cons No issues, it has met and exceded our expectations. Review Source MC Michele C. Operations Manager Child Day Care Services Used the software for: 2+ years ### "Tuition Express Review by an Office Manager" October 11, 2024 4.0 I would recommend them for payment processing. We have been happy with the product. Pros The ease of use and the cost of services is very good. Cons The original setup was challenging. The credit card device never worked for us. Review Source eN emi N. assistant director Education Management Used the software for: I used a free trial ### "Adm. tool " October 7, 2024 5.0 As I said before, it is a very good tool for our school, as it helps with payments and organization. Pros It is a good tool for collecting payments from parents, it helps us a lot in the administrative area. Cons If you would like more videos to guide new employees, since it takes us time to explain Review Source CS Carl S. Ownner & CSO Education Management Used the software for: 1-2 years ### "Tuition Express works as Advertised" May 22, 2019 4.0 Tuition Express works as advertised for sure, however, understanding all the charges, fees and credit limits configured in the program could be presented in a clearer format. For example, a mere matrix explaining the different fees for ACH vs. al the different types of incentive credit cards has been a hard and expensive lesson for us as we watched all the HIGH fees drawn from our revenue stream. All this should be in a 3 page slide presentation given by the on-site Procare/Tuition Express systems engineer. Pros Tuition Express works as advertised and has very knowledgeable technical support of the product Cons Procare software's model for rolling out their products (Procare & Tuition Express) doesn't work. Merely phone support when standing up a brand new system was unbearable. Having an on-site roll-out person would have saved HUNDREDS of hours of WAITING on HOLD to have questions answered. In our case for example, we choose to go with a Cloud based solution and multiple Touch stations. Wow. So many pieces to figure out ranging in scope from H/W installation and configuration to being frustrated the KES system doesn't interface to the Procare database. One day's on-site Procare system Engineer would have saved this organization a VERY LARGE amount of time, effort and frustration. Review Source KC Kristen C. CEO Education Management Used the software for: 2+ years ### "Grear ROI" October 29, 2019 5.0 Overall, my experience with Tuition Express has been positive. The customer service has been excellent as well as the product and results. Pros Tuition Express is easy to use and provides a great ROI! It helped our early care and education centers ensure that tuition was billed on time, the correct tuition amount was billed, that tuition was collected on time, and that proper late fees and discounts were assessed. This made budgeting and auditing so much easier. Parents appreciated the convenience of being able to make tuition payments with a credit card and being able to pay remotely. Cons What I like least about Tuition Express is the credit card processing/service fees that we are charged because Tuition Express is proprietary; it is expensive! We are a non-profit, 501 (c) (3) and our board of directors and auditors closely watch how much money is spent on processing tuition payments. As a non-profit, our funds are limited and are service directed. Review Source TS Tsvetelina S. Administrative assistance Accounting Used the software for: 6-12 months ### "Good application" April 10, 2024 5.0 Overall it is a good app. I use it to monitor my child daily in the daycare. I would recomment it. Pros Application is easy to use. Good functionality. Good communication. Cons Slow payment process. Needs to improve customer support Review Source CS Crystal S. director Education Management Used the software for: 2+ years ### "Simple To Use" November 21, 2018 5.0 This software is easy to use for both center and families, but does have a couple minor issues. Pros This software allows our families to make payments on their accounts online. It is very user friendly and easy to use and set up. Cons It doesn't allow parents to use American Express or Discover as advertised. It also won't let parents see the entire billing charges line by line. Review Source Response from Procare Software January 2, 2019 Crystal - We're so glad you and the families find Tuition Express simple to use and an easy way for parents to pay online. As to using AmEx or Discover, those are options the center can choose to allow. Our Tuition Express support team can help you with that at (888) 419-5033. Also, parents can indeed see their billing charges line by line through the MyProcare parent portal --either clicking 'View Account Ledger' or going to \`Reports¿. sS shelley S. Accounting Religious Institutions Used the software for: 2+ years ### "Tuition made easy" June 21, 2021 5.0 Overall the Tuition Express works well for us and we plan to keep using it. Pros Tuition Express make keeping track of tuition for the Daycare easy and straight forward. It allows us to track tuition as well as fees and other charges all in one place. Cons The software allows changes to be made to prior time periods and sometimes that can create issues with reconciling to our general ledger. Review Source Response from Procare Software June 22, 2021 Hi Shelley - Thanks for the review. We are glad you enjoy using Tuition Express! Let us know if there's anything we can help with. We are always happy to support our customers! -The Procare Team KB Kate B. Director Education Management Used the software for: 2+ years ### "Good features" November 18, 2023 4.0 Overall, it has been a positive experience. Pros It is really easy to manage billing for families. Cons I do not like there is a cap on the amount of each payment. Review Source MM Margaret M. Area Business Manager Non-Profit Organization Management Used the software for: 2+ years ### "Tuition Express" October 18, 2018 5.0 Tuition Express makes our billing and collection process go much quicker and with more accuracy and consistency. Employee time delegated to making bank deposits has been reduced because of the reports we can generate in Procare. Pros I love the way the entire TE system integrates with Procare; this makes it easy to bill accounts, process payments, and do returns which are automatically added to each account ledger. Cons Sometimes I feel I have to click too many buttons to find the one I want; buried in layers. However, I understand that to have the integration I love and to be able to run the reports I need, this is necessary. Also, Procare/TE provide extremely clear instructions when you need to look something up. Customer support is the best! Review Source LV Lucille V. Bookkeeper Accounting Used the software for: 2+ years ### "Navigating different screens" October 4, 2018 5.0 Anytime we call they are extremely helpful and explain everything. They usually call back in a timely fashion. Pros There usually is a way to correct errors Cons Don't like that you get locked out of lines in the ledger Review Source Response from Procare Software October 9, 2018 Lucille - We're glad you find the support team so helpful. As to having locked lines in the ledger, you may be referencing one of two things both of which you have control over. First, it could be you want to be able to post a date farther in the past or future. To do so see: http://procaresupport.com/how-can-i-post-past-or-future-dates-on-the-ledger-card/. Second, you may be referring payments that have a lock icon because they have been closed in a deposit report. If it's a cash or check payment you can unlock the item, see: http://procaresupport.com/deposit-correction-unlock-ledger-card/. Hope that helps! CW Cara W. Director Religious Institutions Used the software for: 2+ years ### "Easy way to make and receive payments!" March 12, 2019 5.0 Tuition Express is an easy to use software that enhances our business and keeps our customers happy. We find that time is saved in paperwork and filing by using Tuition Express. Pros Tuition Express works seamlessly with Procare. Easily tracks and records payments. Allows customers to pay with a recurring credit or bank account. Also allows our customers to make one time payments via credit card or bank account. Cons We are pleased with all the features of Tuition Express. Review Source SB Shannon B. director Education Management Used the software for: 2+ years ### "Makes my job SO much easier!" August 29, 2019 5.0 Tuition express is definitely an asset for my center. The ease of access makes it possible for everyone to understand and use the program. Pros I love the fact that everything I need from parents and employees is all in one place. Also, when I need assistance, technical assistance is always available to help in a friendly manner. Cons When learning the system, there were just too many options in the menus. It took me a while to find my way through it all. Review Source CK Christy K. Administrator Education Management Used the software for: 1-2 years ### "Happy Customer " July 27, 2019 4.0 This is a good addition to existing Software. Pros The frequently used features are easy to use. The software provides excellent nonfictions to the customers and the client. Also has several reports that are easy to access and review. Cons The refund process and the documentation process for denials is too difficult to perform without technical support. Reason for choosing Tuition Express Best product Review Source BA Bobbie A. Director Education Management Used the software for: 2+ years ### "Easy way to collect Tuition" March 20, 2019 5.0 It has been super helpful to collect tuition payments from parents. Pros I love how it works seamlessly with Procare. Typing in the information and updating card information is very simple, quick, and easy. Parents are able to pay via one time payment or through recurring payments. Cons It can be tricky to know which icon is for what purpose. But honestly, this could be human error on my part. Review Source HH Heather H. District Manager Education Management Used the software for: 2+ years ### "Receivables tool" November 6, 2020 5.0 Overall our experience has been great. Pros This software makes it very easy to process payments. Clients are able to log in and process their own payment as well. Cons Clients have the availability to change the date the payment comes out. Review Source Response from Procare Software November 11, 2020 Hi Heather, thank you for the review! We are happy to hear the software and payments platform is working well for you. Similar Products Featured