--- title: "iLost for Business Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iLost for Business Software - reviews, pricing plans, popular comparisons to other Lost and Found products and more." source_url: "https://www.capterra.com/p/177237/iLost-for-Business/" page_type: "product" language: "en" --- # iLost for Business Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iLost for Business ## What is iLost for Business? Complete Lost and Found management solution. Give your customers the power to search and claim their lost property online. Over 400 Government, SME & Enterprise clients with over 8000 co-workers around the globe using iLost on a daily basis. Fully configurable with 50+ features for your organization and a multilingual Customer Support via phone & e-mail available for your customer, with a total score of 4.5 based on >12.000 reviews. iLost is proud owner of both an ISO 27001 & 9001 certification. ## What is iLost for Business used for? [Lost and Found](https://www.capterra.com/lost-and-found-software/)[Municipal](https://www.capterra.com/municipal-software/)[Public Transportation](https://www.capterra.com/public-transportation-software/) Overall rating Based on 23 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## iLost for Business alternatives Highest Rated [Deliverback](https://www.capterra.com/p/10017735/Deliverback/) [5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017735/Deliverback/) [5.0 (1)](https://www.capterra.com/p/219520/LostReturns/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [FindMyLost](https://www.capterra.com/p/190311/FindMyLost/) [4.7 (6)](https://www.capterra.com/p/190311/FindMyLost/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190311/FindMyLost/) [View all alternatives](https://www.capterra.com/p/177237/iLost-for-Business/alternatives/) ## FAQs about iLost for Business Overview ### Which roles and teams benefit most from iLost for Business? iLost for Business is most used by front desk, guest services, and customer support teams that handle lost-and-found inquiries and item returns. Facilities, housekeeping, and office operations staff use it to log, track, and store found items, while managers and administrators rely on it for process visibility, service quality, and coordination. Answer based on 23 reviews Overview ### What company size and industries is iLost for Business built for? iLost for Business is built mainly for small businesses, which make up 57% of reviewers, especially in transportation, public policy, and hospitality, each at 17%. It also serves enterprises at 26% and midsize businesses at 17%, fitting public transport and multi-location venues for lost and found use cases. Answer based on 23 reviews Features and Usability ### What are the key features of iLost for Business? iLost for Business includes unclaimed items management, claims management, and a property database for tracking lost items. It also offers barcode/ticket scanning, image recognition, search/filter tools, and match & merge for item matching. Additional features include alerts/notifications, self service portal, reporting & statistics, and multi-location support. Integrations ### Which third-party tools and platforms does iLost for Business integrate with? iLost for Business integrates with Google Cloud Identity and Microsoft Azure for identity and access management. These catalog integrations support single sign-on and directory-based user control, giving businesses two direct platform connections for account administration and authentication. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does iLost for Business offer? iLost for Business provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided setup, scheduled instruction, self-paced reference, and recorded walkthroughs for teams that need different ways to learn the product. Getting Started and Support ### What customer support options does iLost for Business offer? iLost for Business provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support experience as easy to reach by phone and quick to respond, with self-service information also reducing customer service calls and follow-up requests. Answer based on 2 reviews ## Features Photos/Images 4.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Photos/Images Search/Filter 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Email Alerts 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Receive and/or send email notifications for urgent updates, requests, or other information Inventory Tracking 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Website Integration 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Alerts/Notifications 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges iLost for Business 52 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Built-In Database: A system that allows access to a database structure without relying on an external program - Categorization/Grouping: Organize and group data or items based on various criteria - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Cross-Database Search: allows users to search and retrieve information from multiple databases simultaneously without switching them - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Fraud Detection: Identify and prevent suspicious activity - Historical Reporting: Information, data and reports that are being tracked over time - Image Recognition: Ability of software to identify an image among other data - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Photos/Images: Photos/Images - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unclaimed Items Management: Management of unclaimed items found or reported - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Support: Supports various video file formats - Warehouse Management: Manage and track operations and inventory within warehouses - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.5 (23) 4.5 Based on 23 reviews ## Pricing Value for money 4.5 (17) Value for money 4.5 (17) 4.5 Based on 17 reviews ## Integrations [ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Google Cloud Identity and Access Management (IAM)](https://www.capterra.com/p/246673/Cloud-Identity/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.7 Based on 23 reviews Filter by rating 5(17) 4(6) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BF Berdien F. Senior Medewerker KCC Government Relations ### "Goed product ter verbetering van de dienstverlening" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 5, 2025 Wij gebruik Ilost als software voor gevonden verloren voorwerpen. Na de foutgevoelige Excellijsten is Ilost een welkome verbetering! De implementatie en begeleiding hierin was prima. Ik heb hierna ook weinig vragen uit het team gehad over het gebruik. Pros Ilost is, doordat het gebruiksvriendelijke software is, eenvoudig te implementeren. Iedereen die er hier mee werkt is positief en maakt er goed gebruik van. Cons Ik heb nog geen minpunten kunnen ontdekken. Alternatives considered [PerfectView](https://www.capterra.com/p/240866/PerfectView/) Reasons for choosing iLost for Business Vanwege het eerste contact. Dat was heel betrokken en eerlijk. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Ivana M. Front Office Shiftleader Hospitality ### "Top website voor hotels!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 18, 2025 Pros Fijn en makkelijk programma om mee te werken. Gasten mogen zelf kiezen om het op te laten sturen of op te halen. Daarnaast is ook heel fijn dat belangrijke documenten opgehaald moeten worden zodat je zeker weet dat het de correcte gast is. Zeker ook goede klantenservice. Cons Tot nu toe hebben wij nog niks opgelopen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Cindy C. Deskundige Public Policy ### "Prima systeem voor het opvolgen van de gevonden en verloren voorwerpen." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 27, 2023 Vlotte installatie van het systeem, werkt zoals beloofd. Pros \- Mensen kunnen zelf zoeken via de link op onze website- Papieren register is vervangen door een digitaal register- Gevonden voorwerpen worden gepubliceerd met foto - vergemakkelijkt het 'terugvinden'- Meerdere diensten gebruiken dit voor het beheer en er bestaan meerdere bewaarplaatsen Cons Nog geen enkel nadeel ondervonden maar we hebben nog maar weinig geclaimde voorwerpen tot nu toe. Reasons for choosing iLost for Business Prijs/kwaliteit verhouding. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NP Nora P. Medewerker klantencontactcenter Public Policy ### "Overzichtelijk programma " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 3, 2023 Pros Gemakkelijk hanteerbaar. (het toevoegen van een verloren voorwerp gaat heel vlot doordat er veel suggesties zijn) Overzichtelijke website (Je ziet meteen duidelijk welke voorwerpen actief zijn en ook wanneer er een voorwerp verlopen is) Cons Het programma is in het algemeen niet erg gekend bij de meeste personen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Marissa S. Manager Front Office Hospitality ### "Gebruiksvriendelijke tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 25, 2022 Het is een prettig systeem om mee te werken. Duidelijk hoe het gebruikt dien te worden. Pros Voordeel is dat gasten alles online kunnen regelen.Het verduidelijkt kan worden met een foto van het voorwerp Cons Er zijn momenteel geen punten waarvan ik deze ervaar als minpunt Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Britt B. Office manager Leisure, Travel & Tourism ### "Holland Norway Lines raadt I-Lost aan " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2022 Pros Passagiers kunnen op een overzichtelijke manier online kijken of hun verloren voorwerp gevonden is De website is erg gebruiksvriendelijk en makkelijk in gebruik Cons Niet van toepassing, wij hebben geen minpunten. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adrien S. Front Office Manager Hospitality ### "iLost is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 8, 2022 Pros La facilité d'utilisation pour les equipes Cons Certains clients nous font part de bug lors de connexion, ou de tarif bien trop élevé à l'international Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Deirdre S. Project Manager Motion Pictures and Film ### "Gebruiksvriendelijke platform voor gevonden voorwerpen proces" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2022 Heel goed, benaderbaar, persoonlijk en betrokken Pros Het is heel fijn om 1 centraal platform te hebben en naar te kunnen verwijzen indien er een hulpvraag is voor een verloren voorwerp. Het is makkelijk in te regelen en makkelijk te gebruiken in de operatie. Cons voor nu niet van toepassing, Ilost zorgt zelf goed voor productontwikkeling Reasons for choosing iLost for Business nvt Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rene B. Informatiemanager Public Policy ### "Gevonden!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 11, 2022 Pros Integratie bleek redelijk eenvoudig. Vooral het eenvoudig matchen van gevonden voorwerpen met de als verloren gemelde artikelen valt positief op. Cons Het overbrengen van de bestaande gevonden en verloren artikelen was even doorbijten. Reasons for choosing iLost for Business Complete afhandeling van het gehele traject en rapportagemogelijkheden Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Daisy S. Housekeeping Manager Hospitality ### "Makkelijk in gebruik, overzichtelijk" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 28, 2022 Pros De items zijn snel in te voeren, snelle handelswijze Cons weergave voor gebruikers , foto's zouden groter kunnen zijn, optie voor meer informatie in het overzicht zoals kamernummer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177237/iLost-for-Business/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.