# ACH Processing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ACH Processing the right Payment Processing solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177243/ACH-Processing/reviews

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ACH Processing

4.5 (10)

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Last updated March 8th, 2026

# Reviews of ACH Processing

Ease of use

4.7

Customer Service

4.6

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phillip S.  
Accounts Payable | Human Resources  
Financial Services  
Used the software for: 2+ years

### "Actum - Mantis Funding"

October 22, 2018

5.0

The customer service is by far the best I've ever experienced. Support team make my life easier on a daily basis, and I would highly recommend them to anyone looking for reliable ACH processing.

Pros

Very user friendly and responsive. Very flexible as well.

Cons

No complaints, they provide everything I need to complete my ACH transactions on a daily basis.

Review Source

Ryan L.  
Senior Accountant  
Retail  
Used the software for: 2+ years

### "Customer"

October 22, 2018

5.0

Overall very happy customer!

Pros

Excellent ACH Processing Service! Very reliable.

Cons

I have had no complaints when using their service.

Review Source

SD

Susan D.  
Owner  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "They set me up to fail"

September 9, 2019

1.0

They were not responsive, not friendly and completely inhuman.

Pros

It is clunky and not intuitive, everything is manual. I liked nothing except that they said they would work with me. I used a broker and trusted them.

Cons

After only 4 months without a call or email, stopped depositing my funds. They kept billing customers, but stopped paying out. When I asked about it they terminated my account because they realized I am really small and a single chargeback sends me over NACHA guidelines. Then they decided to hold on to my deposits indefinitely AND keep my reserve. So they kept me in long enough to do my biggest billing month of they year and then kept ALL THE MONEY. They are holding well over 25% of the money billed since I opened the account.

Reason for choosing ACH Processing

I was not introduced to alternative products.

Review Source

DC

Daisy C.  
controller  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "ACH Processing Review"

December 20, 2022

5.0

Pros

Easy setup. easy to train staff. very secured.

Cons

can't think of any as overall is very good product and user friend. does the job!

Review Source

SL

Stas L.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Great Service!"

April 8, 2019

5.0

The ease of the process for myself and my clients has helped my business grow. The staff is exceptional and their response time is instant more importantly with the correct ansers.

Pros

Easy to use and works fast. The login has no delays

Cons

So far I like all aspects of it as it is self explanatory.

Review Source

RG

Robert G.  
PARTNER  
Financial Services  
Used the software for: 2+ years

### "ACTUM SOFTWARE REVIEW"

October 23, 2018

5.0

the amount of time and man power ach processing saves is invaluable

Pros

The software is very user friendly and the support team are always available to assist with any questions

Cons

nothing, i have used several processors before and Actum is the best by far

Review Source

RQ

Rizwan Q.  
Manager  
Retail  
Used the software for: 2+ years

### "Ultimate Payment Solution"

January 26, 2023

4.0

Pros

A very simple way to start processing payments without a credit/debit card. It is flexible and provides several options to integrate it with your website as well.

Cons

I wish there was a standard one day settlement period for funds.

Review Source

JG

Juan G.  
Director  
Financial Services  
Used the software for: 2+ years

### "Great Company!"

June 28, 2019

5.0

It's an ideal way to set up payments for clients and their services are great!

Pros

I love their website and customer support. Very easy to navigate and great reports.

Cons

Everything was great about ACH processing through this company.

Review Source

TM

Trina M.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Actum Processing"

April 8, 2019

5.0

It gives an additional processing option that helps us with automatic membership renewals.

Pros

Excellent service. Timely processing and regular email updates.

Cons

I haven’t had any issues with Actum Processing.

Review Source

WH

Will H.  
CEO  
Financial Services  
Used the software for: 2+ years

### "Actum is a great ACH provider"

December 11, 2018

5.0

Pros

Great support Knowledgeable staff for integtration Great rates Easy to use

Cons

It has a lot of features so it took a little bit to get use to. But after we did, it was very flexible to accommodate our unique needs

Review Source

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