# MyEcho Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MyEcho Software - reviews, pricing plans, popular comparisons to other Survey products and more.

Source: https://www.capterra.com/p/177245/MyEcho

---

# 

 MyEcho Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

MyEcho

## What is MyEcho?

MyEcho is easy-to-use survey software for the collection of customer, employee and partner feedback and other online surveys. Easily create your survey and distribute via Email, Web, Social Media or SMS. Even better, you dont have to figure it out on your own, our customer support team is online and ready to help you get to your end goal! Try it for free.

## What is MyEcho used for?

[Survey](https://www.capterra.com/survey-software/)

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyEcho?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.my-echo.co.za&name=MyEcho)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyEcho

4.6 (13)

VS.

[4.7 (2,781)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Starting Price

ZAR29

Flat Rate, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (13)

Ease Of Use

4.7 (1,549)

Value For Money

4.5 (10)

Value For Money

4.5 (1,211)

Customer Service

4.9 (12)

Customer Service

4.5 (1,143)

## MyEcho alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/177245/MyEcho/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Data Import/Export

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting/Analytics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Mobile Survey

Distribute a survey via mobile devices

Multi-Channel Distribution

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Question Branching

Survey design technique that directs respondents to different questions based on their previous answers

MyEcho 10 features

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Distribute a survey via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Survey design technique that directs respondents to different questions based on their previous answers

Randomize the displayed order of questions and answer options

View and track pertinent metrics to find patterns and gain insights from data

Skip over or route respondents to different questions based on their previous answers

Allow media to be embedded in the question or answer options

Create and manage surveys

Get Advice

We can help you find the software with the features you need.

Features

4.4 (13)

4.4

Based on 13 reviews

## Pricing

Value for money

4.5 (10)

Free Trial

Free Version

Basic

ZAR29.00

Flat Rate,Per Month

Value for money

4.5 (10)

4.5

Based on 10 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.6

Based on 13 reviews

Filter by rating

5(8)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AL

Antoinette L.

VA

Real Estate

### "Exceptional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 30, 2021

Pros

The price point is wonderful I appreciate that it’s affordable.

Cons

Nothing comes to mind to improve this application service

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TF

Tyrone F.

Student

E-Learning

### "Masters Degree Research"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 6, 2021

I had a relatively easy experience.

Pros

It is locally available in SA, no international payment issues, and taxes. Access to support via live-chat. Manual for quick use.

Cons

Hard to use at the start, but was able to quickly learn how to use. Some major limitations in what can be accomplished.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Raymond T.

Trade Manager

Building Materials

### "Employment Diversity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 23, 2021

10 out of 10

Pros

The system was easy to use, very user friendly. The support team were amazing in resolving the payment challenges I experienced. It was extremely easy to load questions and distribute the survey to the identified participants.

Cons

Being unable to pull graphic illustrations of multiple question/responses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2021

Hi Raymond, Thank you for your feedback, we are happy that you found our platform user friendly and you had an amazing customer experience. We are always looking at ways to improve our user's experience and are working to improve our features to meet our customer's needs.

NB

Nastasha B.

PA

Construction

### "MyEcho Survey"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2021

\[SENSITIVE CONTENT HIDDEN\] was readily available to help with my questions and was very patient in guiding me.

Pros

Desired features. Ability to create multiple campaigns.

Cons

Not being able to use tags effectively.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2021

Hi Nastasha, Thank you for your feedback, we are happy that you had a wonderful experience with our platform. Your feedback will aid in serving all our customers better. With regards to the tags function, apologies for any issues you encountered. Our team has optimised this feature and it is working perfectly now.

CM

Charlene M.

Executive Assistant

Accounting

### "Zeelie Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 24, 2021

Excellent, helps with our Covid Checking

Pros

Easy to work with, love that there are some examples of questions added. user friendly

Cons

Nothing we are happy with the software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Francois M.

Director

Telecommunications

### "Feedback "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 1, 2020

Good

Pros

Easy of use. Nice look and feel. New thec stuff

Cons

Bit expensive for low use. There is no option for small user

Alternatives considered

[MailOptin](https://www.capterra.com/p/172731/MailOptin/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing MyEcho

RSA based company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Lara P.

Divisional Manager Events

Events Services

### "Survey compilation"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2020

I loved every minute there was an issue after I registered where it would not verify my e-mail address but I believe that you are already looking into that.

Pros

The system is very user friendly. I do love the system, I am hoping our management team make the call to upgrade. i find value in your product.

Cons

It would be nice if you could copy your "Tailored" multiple choice answers down to your other questions instead of recreate them. To be able to print your survey so that you can check it when its in review mode, you can always make it print DRAFT accross the print out so that people cant mass produce and use them.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DR

Dr Raynauld R.

Director

Education Management

### "ICM-SA"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 25, 2020

Great experience

Pros

I really like it and it’s user friendly.

Cons

Needs to allow printing if hard copies of the questionnaire. When you press continue it must give a message that says you have not answered all the questions

Reasons for choosing MyEcho

Good pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 26, 2020

Dear Dr Raynauld, Thank you for your feedback. We are always looking at ways to improve the user's experience and will take your feedback into account.

VP

Vicko P.

Support Manager/System Administrator

Real Estate

### "Easy to use and great value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2020

Pros

The ease of use and how simple it is to get going. Very well priced compared to competition in the market

Cons

None currently as still a new user might have some down the line

Reasons for choosing MyEcho

Pricing and we know Lightstone very well

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 26, 2020

Hi Vicko, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.

LL

Lemmer L.

Scientist/copliance inspector

Research

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 11, 2019

I use it for intra-company customer satisfaction survey. I am not sure if it captures all the responses, as some respondents emailed me to say they completed the survey, but their results does not show.

Pros

It is free (trial) and has the functionality that I was looking for

Cons

The "tools" are sometimes not at trivial locations in the user-interface when setting up a survey.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2019

Hi Lemmer, Thank you for your feedback. We are always looking at ways to improve the user's experience and will take your feedback into account. With regards to the responses issue, please contact our support team on support@my-echo.co.za, and we will investigate further. Regards, Lisa

[View all Reviews](https://www.capterra.com/p/177245/MyEcho/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)