# Jira Align Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jira Align the right Strategic Planning solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177246/AgileCraft/reviews

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Jira Align

4.8 (11)

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Last updated March 13th, 2026

# Reviews of Jira Align

Ease of use

4.0

Customer Service

4.6

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Goutham R.  
Analyst  
Management Consulting  
Used the software for: 6-12 months

### "Best product for project management"

December 5, 2022

5.0

The overall experience with the product is very good and I loved it.

Pros

The tracking and planning tool is very useful as it can be used to see the status of the project at any given time

Cons

It takes some time to get the hang of the product and the user need to be trained in the usage of some areas of the product

Review Source

mL

marc L.  
Swe  
Automotive  
Used the software for: 6-12 months

### "Great pm tool"

April 6, 2025

5.0

Pros

Jira align provides high level organization of things the team is working towards. It provides robustness to project management between different teams

Cons

Similar to JIRA, jira align has a high barrier of entry do to having so many features

Review Source

VR

Verified Reviewer  
Finance and Accounting Lead  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Great for mid-sized organizations looking to bootstrap "

April 7, 2021

4.0

It's been great, I would recommend if you are looking to centralized many aspects of a project into one single ecosystem and to scale your operations on an agile-based approach.

Pros

It is easy t use and counts with many integrations with the entire Atlassian ecosystem. What I like the most is the ability to create a centralized organization chart linked to my many other projects via a direct lunchpad service.

Cons

Implementation times could be a little extensive depending on the industry you try to apply this to, I would suggest paying for the extra few dollars to get a representative with more experience to help you set it up.

Review Source

VR

Verified Reviewer  
Principal Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect implementation tool for SAFe Agile"

June 26, 2021

5.0

Easy implementation since it is Saas product, you just setup your org hierarchy, teams, Jira integration and you can start seeing the magic happen. Very useful when it works as expected. Troubleshooting any issue is also not trivial. Overall very pleased with the product.

Pros

Out of the box implementation of Agile methodologies like SAFe, Lean, etc. Also built in integration with Jira helps a lot. Lots of rooms, reports and dashboards at each level in the hierarchy to track metrics.

Cons

Integration only with Jira so you will have to build a custom integration if you are using other ALM tools like Rally. Also it would have been nice if instead of being a separate tool, it was integrated right into Jira itself.

Review Source

MK

Melissa K.  
Web Development  
Information Technology and Services  
Used the software for: 2+ years

### "Thoughtful and easy to use"

April 7, 2021

5.0

Pros

I absolutely love using Jira Align for my projects. Currently, we have 5 projects going at the same time, and having this software to keep everything organized for quality control is amazing.

Cons

I would like to have easier control over notifications.

Review Source

AS

Alex S.  
Business Analyst  
Computer Software  
Used the software for: 1-2 years

### "Jira Align is a software to use for projects"

March 26, 2021

5.0

It's one of the best tools for project management without any doubts.

Pros

\- it is possible to integrate with other systems/apps - it's a great tool to log tickets, track their status and communicate with internal and external teams - allows you to create your own dashboards

Cons

\- requires some training before you can use all functions of the system - the same with building dashboards

Review Source

MH

Mike H.  
Associate VP, PMO  
Information Technology and Services  
Used the software for: 1-2 years

### "AgileCraft helps make work visible"

September 15, 2018

4.0

We need to have visibility into our work - top to bottom - and AgileCraft provides that. Team members can see at the user story level how their work relates to the goals of the business, which is critical to effective decision making at the team level.

Pros

AgileCraft helps make work visible, which is key to ensuring we're working on the right things and that we're aware of the risks and issues that might keep us from success.

Cons

AgileCraft is a feature-rich application, and with that comes complexity. It can be difficult to get less enthusiastic stakeholders over the threshold until they start to get used to the system.

Review Source

JF

Jonathan F.  
Program Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "JIRA Review"

September 6, 2022

5.0

Pros

The software has been straightforward to use to help communicate/coordinate IT requests by our customer and ensure we are meeting project deadlines.

Cons

At this time from a Program Manager view, I am able to review tasks quickly to get an update and communicate as needed to the IT team for further details as needed. So the software is meeting my needs.

Review Source

JH

Julian H.  
UX Consultant  
Design  
Used the software for: 6-12 months

### "Useful tool for growing teams"

November 25, 2023

5.0

Overall, a decent option, especially if you're already using other Atlassian products.

Pros

The ability to manage projects and teams through an agile framework as they grow bigger is valuable, giving a clear understanding of how smaller tasks and projects fit into the bigger picture and wider aims of the company. As usual, integration with other Atlassian products is a key benefit here.

Cons

It's pretty difficult to use at the start, and takes some getting used to. This is a common issue with Atlassian products in my experience.

Review Source

CK

Candace K.  
Director-Technology  
Telecommunications  
Used the software for: 6-12 months

### "Great Agile LIfecycle Management Tool "

August 20, 2018

5.0

Excellent partnership. Willingness to support what we need as a company

Pros

Ability to support SAFe top to bottom.

Cons

So many choices it can be overwhelming, especially when it comes to the reports. It's a little like the menu at the Cheesecake Factory.

Review Source

Rodrigo J.  
ASSISTANT  
Hospital & Health Care  
Used the software for: 1-2 years

### "PLANEJAMENTO"

January 31, 2025

5.0

Acriação de relatórios e a funcionalidade de dashboards é excelente.

Pros

É a forma como ele centraliza e organiza toda a gestão de portfólio, programas e equipes ágeis em uma única plataforma.

Cons

Ele permite uma visão clara da execução das estratégias de alto nível e como elas estão sendo implementadas no nível das equipes.

Review Source

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