--- title: "8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 8am LawPay the right Legal Billing solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/177253/LawPay/reviews/" page_type: "reviews" language: "en" --- 8am LawPay 4.8 (155) [View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of 8am LawPay Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews AB Adam B ParalegalLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “am Law Pay has been a reliable and efficient payment platform that makes handling legal billing smoother, faster, and far less stressful for both staff and clients.“ May 27, 2026 BH Brint H Managing AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things.“ March 20, 2026 TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner“ March 24, 2026 MH Micah H AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The fees are a bit expensive for some of the products, especially e-checks and the pay later feature.“ July 9, 2026 FA Felicia A Legal AssistantLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “The ability to send out invoices and receive payments is flawless.“ April 16, 2026 JM Jay M Legal Assistant and Intake SpecialistLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “ACH payments get rejected after LawPay tells us they went through...“ April 10, 2026 CG Christopher G Director of TechnologyLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting.“ April 2, 2026 MG Misty G AttorneyLegal Services, Self-employedUsed the software for: 6-12 months. “I have no complaints, really, however, I would say that the website can be annoying to log in to occasionally.“ May 13, 2026 ## Showing most helpful reviews Showing 1-25 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kimberly R. Attorney Law Practice Used the software for: 1-2 years ### "Convenient Law Payment System " April 17, 2026 4.0 Overall, my experience has been good. I haven’t had problems using the program and the cost is reasonable. Pros I like that it offers clients a variety of ways to make payments. I also like that it can be easily used within my case management program. Cons I wish reporting was clearer. Also, when I send a payment request directly in the program, we are very limited in what we can say in the email sent to the client. Review Source BH Brint H. Managing Attorney Law Practice Used the software for: 2+ years ### "Versatile payment platform" March 20, 2026 5.0 Overall, I have appreciated Lawpay, being a platform I have been a member on for more than 7 years. It's cheap and versatile enough that I can see being a member for a lot longer, though if it stays expensive and other platforms get cheaper, I'll also be open to doing more business on another platform to save money. Pros Lawpay is pretty easy to use. It's a versatile tool, makes it easy to get paid. I appreciated that there are very few bugs and issues when using it. The tool has good security, and makes clients feel comfortable. Cons Biggest thing I don't like is the cost. I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) More versatile, law firm specific, cheaper than Square Review Source CR Curtis R. Attorney Law Practice Used the software for: 2+ years ### "If you use it right can make it very easy to accept payment" December 11, 2019 4.0 Customer payments. It is a great solution if your business is sending out invoices. The fees that they take whether debt or credit are pretty high. Pros The dashboard is good and intuitive. Easy to send out bills and invoices. The payment links are easy to follow and probably the best feature of LawPay. Cons The canned emails are not great. You need to re-write with your own specific message or better yet copy the link and send it in an email or as a link in your invoices. The fees are very high and I hate that they send the statements in the mail and they are not accessible online. Switched from [QuickFee](https://www.capterra.com/p/192899/QuickFee/) Less intuitive for clients. LawPay when you do the work is easy for clients to pay. Review Source RG Robert G. Attorney Legal Services Used the software for: 6-12 months ### "Very satisfied " May 26, 2026 5.0 I have nothing but great things to say about Lawpay. Ease of transactions. Nothing bad to say at all. Pros I like the ease of access. Everything is user friendly and client friendly. My clients love how easy it is. Cons Not a fan of the processing fees, but who is? I understand it’s a part of doing business. I just wish I remembered to charge them to my client each time. Alternatives considered [Clio](https://www.capterra.com/p/105428/Clio/) Reason for choosing 8am LawPay Better performance compared to other products. Review Source BE Bassel E. Managing Partner Legal Services Used the software for: 1-2 years ### "Lawyer Payment SOlution" March 26, 2026 5.0 Best decision we ever made. Superior to many other options we tried previously. Definitely the way to go for lawyers. Pros Easy and intiuitive to use. Best payment system for lawyers. Have not encountered any issues while using it, Cons I like everything. There could be more customizable report options. But nothing that cannot be handled. Switched from [Virtual Terminal](https://www.capterra.com/p/116428/Virtual-Terminal/) It was too difficult to use. Many bugs and problems along the way Review Source JE Joyce E. Legal Assistant Legal Services Used the software for: 2+ years ### "LawPay is the superior choice!" August 22, 2025 5.0 We initially were using the payment service offered by the Cloud-based software program we use for our law firm. However, it does not compare to LawPay in terms of fees, ease of us, and ease of reconciliation. In our view, LawPay is the superior service. Pros LawPay is simple to use and offers a competitive rate. They provide one monthly statement for fees, whereas competitors charge daily, which increases our bank costs. It is also easy to reconcile payments through LawPay. Cons We understood that LawPay acquired their own legal software company in 2023. By this time, we were already used to the current Cloud-based software that we use, and so unfortunately the software LawPay acquired does not compare to the one we currently use. The services provided by LawPay itself though, we have no complaints about. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Only because LawPay acquired their own legal software, and as a result, our Cloud-based software created their own payment service that we used for a short period of time. Review Source AY Ada Y. Attorney Law Practice Used the software for: 1-2 years ### "Attorney at Law" March 24, 2026 5.0 Lawpay is easy to use. I can send a link for payment through my mobile app or desktop. My staff all agree that that app is easy and user friendly. My clients feel safe to use. Pros What I like the most about 8am Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop. My clients tell me they feel their credit card information is secure. Cons There was nothing wrong with 8am lawpay. Lawpay is that it is easy to use. I can send a link for payment through my mobile app or desktop. Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) I made the switch because their rates were unreasonable Review Source JL James L. Managing Director and Owner Financial Services Used the software for: 1-2 years ### "LawPay is integrated, seamless, and intuitive" November 2, 2025 5.0 LawPay took less than a day to get operational. I had a payment link, and my bank was connected fairly quickly. I now have a permanent link that I can send my clients. I strongly recommend LawPay. Pros LawPay is seamlessly integrated with MyCase. If you use MyCase practice software, you won't want to use any other payment system. That, plus it is much easier to use than other secure PCI-compliant technology. Great reporting functionality. Cons LawPay was easy to use, and very intuitive. The only thing I wish it had was better accounting to show cash flows NET of processing fees. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Security, PCI compliance, integration, seamless connectivity. Review Source ED Emily D. Accounting Assistant Law Practice Used the software for: 2+ years ### "One of the best payment processors for Law Firms" October 20, 2025 5.0 Pros Very simple to use both from a customer point of view and on the backend as well. They have a great customer support team as well who is very helpful. Cons The reporting on the system is not the greatest and the time available to issue a refund (only 6 months) can sometimes make it difficult especially when you are utilizing a trust account with LawPay. Alternatives considered [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) Reason for choosing 8am LawPay Ease of use and the fees associated with card payments. Review Source JM Jay M. Legal Assistant and Intake Specialist Law Practice Used the software for: 2+ years ### "LawPay Helps Me Support My Firm" April 10, 2026 4.0 I provide front office administrative support and LawPay makes it easy to process direct card charges. Pros The user interface is easy to navigate. The system also doesn't punish me for simple misspellings when running charges. Cons Other options beyond direct charges to cards are squirrely. ACH payments get rejected after LawPay tells us they went through... Review Source BA Brad A. Administrator Law Practice Used the software for: 2+ years ### "A Valuable Tool for Our Firm" July 28, 2026 4.0 Overall, my experience with 8am LawPay has been very positive. It provides a reliable and secure way to collect client payments, is easy for both our staff and clients to use, and integrates well into our billing workflow. While there is room for improvement in reporting and transaction management, the platform has streamlined our payment process and has been a valuable tool for our firm. Pros What I like most about 8am LawPay is how simple and dependable it is for collecting client payments. The interface is easy to navigate, payment links are convenient to send, and clients can make secure payments without unnecessary confusion. It also integrates well with our billing process and makes it easier to track payments and keep accounts organized. Cons What I like least is that reporting and transaction research could be more intuitive. It can take too many steps to locate specific payment details, reconcile activity, or correct an issue. More customizable reports and clearer transaction information would make the platform much easier to manage. Review Source MB Marlon B. Administrator Law Practice Used the software for: 2+ years ### "Ease of Use" October 23, 2025 5.0 I have a enjoyed using 8am LawPay. Overall, I have had a wonderful experience using the various features. Pros Payment processing is easy and convenient. I don't believe that I have ever had an easier time with review and processing of transactions with other companies. Cons Once a transaction is processed, I find it difficult to identify the email used to send the receipt to a client. Review Source SO Susan O. Office Manger and Assistant Law Practice Used the software for: Less than 6 months ### "So Far, So Good" July 8, 2025 4.0 It has worked so far without a great deal of interruption, which is a very good thing. I am not sure why MyCase swithced everyone over to LawPay. MyCase Payments worked well for us for several years. Pros Fortunately, it has been a fairly smooth transition to LawPay from MyCase Payments. It seems to be working well so far. Cons We were told that MyCase was switching everyone over to LawPay. There was no choice involved on our part. And our rates per transaction went up a bit. Review Source AD Alexandra D. Paralegal Law Practice Used the software for: 1-2 years ### "Great Option for easy convenience " December 5, 2025 5.0 Pros Each payment option for clients. I like that the link is put directly on the client's billing to make our life easier. Cons It was a little bit of a learning curve. I wish there was a document we can provide to a client to explain Lawpay to them. Review Source SB Sydney B. Paralegal Legal Services Used the software for: 1-2 years ### "Love Lawpay" December 11, 2024 5.0 Overall it is a good software managements for payments Pros That it shows your previous transactions in case you need to go back and look Cons There was not much I did not like about LawPay Review Source TS Tracy S. Paralegal Law Practice Used the software for: 2+ years ### "\*secure, seemless, Lawpay" September 11, 2024 5.0 LawPay continues to be a valuable partner to all of us in the legal field. Pros LawPay allows for easy, secure payment processing for our clients and seemlessly integrates with our case management program. Cons There are no downsides to choosing LawPay for your clients! Review Source AA Angie A. Firm Administrative Assistant Law Practice Used the software for: 2+ years ### "My experience with LawPay" January 31, 2024 5.0 It has been a very helpful tool in making collections much faster and smoother for our firm. It is 100% better than using the old school credit card machines, and this gives our clients the ability to do this on their own and at their convenience, whether our firm is open or not. Pros It is very quick and easy to take a payment from a client. It is very easy so send them a direct link to pay and easy to link to our website to make a payment and direct them there to complete the process. Cons Some clients complain about the limits of making echeck payments. It is a bit complicated how the payments are batched together from the credit card companies when they hit our bank, but I don't think LawPay can control that much, if at all. Review Source JP Jennifer P. Legal Assistant Law Practice Used the software for: 1-2 years ### "Overall Love LawPay, 1 Fix" January 26, 2024 4.0 Please help Farrar Law Firm get this 3% processing fee automatically added to all payments made through LawPay. Overall LawPay is wonderful. Pros The convenience, the streamlined program allows us to quickly send invoices out for replenishment retainers, I can take payment during client meetings with ease. I'm able to access historical data with no problems. Overall every firm should offer LawPay. Cons My only criticism is that LawPay does not automatically add the 3% fee for Farrar Law Firm. I have personally utilized LawPay at multiple firms and this was included at those offices. It is currently up to the staff or the client to figure out what the 3% is and add it up, which has caused problems for us in the past when client's forget and simply pay the figure. Our firm has lost money having to forfeit that 3% because our client didn't know any better or we didn't have a chance to inform them prior to them making the payment. Review Source NR Noelle R. Accountant Accounting Used the software for: 6-12 months ### "LawPay an end to your collections and reporting issues!" June 14, 2022 5.0 Wonderful! It was super easy to train on, their staff is always available for any questions and their reports are life saving! Pros I love how LawPay allows for refunds of a lesser amount than the full payment! Sometimes our consults aren’t as long as they are scheduled and clients love getting that refund in a timely manner! Lawpay allows for the swift and easy process of refunds! Cons Really nothing, it’s very effective, user friendly and their staff is always available by phone email or chat! Reason for choosing 8am LawPay I’m not 100% certain Review Source DL David L. Attorney and Counselor at Law Law Practice Used the software for: 2+ years ### "Senior partner in small firm recommends LawPay" November 15, 2023 5.0 Overall, we are very happy with the easy manner that our clients have taken to LawPay. Pros We had a seamless transition from previous payment methods to LawPay. It has worked for us for the past three or four years. Cons We spend between $25,000-35,000 in credit card fees. It would be helpful to be able to apply some of those funds to our practice. Review Source CA Chandon A. Attorney Law Practice Used the software for: 2+ years ### "Easy for use but expensive " June 30, 2023 4.0 Overall good, but high fees. Pros It's very easy to set up and integrate into your legal website. Cons High fees. And I would seriously caution any practioner taking online checks. Review Source KD Kristi D. Legal Assistant Paralegal Law Practice Used the software for: 1-2 years ### "Easy Integration to Smokeball" December 20, 2023 4.0 Pros We invoice through smokeball and then use Lawpay to actually process the payments. Clients pay online, it's a simple process. The clients even have the option to get a loan to pay the bill. Cons When we had to integrate a second account - we had to put our clients card information again Review Source VR Verified Reviewer Attorney Law Practice Used the software for: 6-12 months ### "LawPay is a necessity!" May 24, 2023 5.0 Pros Very user friendly, easy to manage payments and to send invoices to clients for payment. I also love the app! Cons I don't have any cons about LawPay! It's been extremely helpful and efficient for my firm since the start. Review Source Christopher C. CTO Law Practice Used the software for: 2+ years ### "PAYed" August 31, 2021 5.0 Pros What can one say about a product that literally gets you paid faster? Simplifies our relationships with our clients makes their lives frictionless makes our lives processing payments seamless. Cons Maybe a point off the fees but really it does its job exceptionally well it's seamless there's nothing bad about it. The client service is excellent. Review Source JG Jennifer G. Legal Administrator Law Practice Used the software for: 2+ years ### "Couldn't function without it. " February 13, 2024 5.0 It's been great and essential to our law firm's needs. Pros I like that LawPay gives our clients access to financing when dealing with an urgent legal matter. Cons I don't have anything negative to say about LawPay. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.