# 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 8am LawPay the right Legal Billing solution for you? Explore 148 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177253/LawPay/reviews --- 8am LawPay 4.8 (148) [View alternatives](https://www.capterra.com/p/177253/LawPay/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Reviews of 8am LawPay Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay has made my law practice work more efficiently by allowing me to bill clients and get paid in a timely manner“ March 24, 2026 BH Brint H Managing AttorneyLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “I used to love that eChecks were so cheap, but now they charge a percent of the fee along with the credit card fees. And while not completely out of the ballpark, it feels like Lawpay is a bit more expensive than other platforms. And it feels like other CMS platforms are moving away from supporting the Lawpay integration, which can complicate things.“ March 20, 2026 FA Felicia A Legal AssistantLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “The ability to send out invoices and receive payments is flawless.“ April 16, 2026 MC MacKenzie C Paralegal and Administrative AssistantLaw Practice, 2 - 10 employeesUsed the software for: 6-12 months. “I don't like that it doesn't (from what I have seen) sync over automatically into 8am MyCase.“ October 27, 2025 CG Christopher G Director of TechnologyLegal Services, 11 - 50 employeesUsed the software for: More than 2 years. “We receive very secure payments, processing times, great support with disputes, extremely professional services, and overall great reporting.“ April 2, 2026 JM Jay M Legal Assistant and Intake SpecialistLaw Practice, 2 - 10 employeesUsed the software for: More than 2 years. “ACH payments get rejected after LawPay tells us they went through...“ April 10, 2026 TA Tom A Criminal Defense AttorneyLaw Practice, 2 - 10 employeesUsed the software for: 1-2 years. “LawPay is a great utility for sending billing statements and receiving payments.“ March 24, 2026 SP Susan P Office AdministratorLegal Services, 2 - 10 employeesUsed the software for: More than 2 years. “Reports are difficult to find and take longer to generate.“ March 23, 2026 ## Showing most helpful reviews Showing 1-25 of 148 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Diana M. Operations Officer Law Practice Used the software for: 1-2 years ### "Easy Day with Law Pay" October 27, 2025 5.0 I have had no issues since we switched from MyCase payments to LawPay. Easy to use, good, responsive customer service team. Pros How can I pick just one? For our clients, the addition of the PayLater option has been a saving grace. For us, the customer service experience has been top-notch. Cons I don't like that it doesn't tell me how much each client payment costs in MyCase, so I have to do more math at the end of the month. Switched from [8am MyCase](https://www.capterra.com/p/115613/MyCase/) We partnered with another firm, and MyCase told us we had to switch. Review Source JE Joyce E. Legal Assistant Legal Services Used the software for: 2+ years ### "LawPay is the superior choice!" August 22, 2025 5.0 We initially were using the payment service offered by the Cloud-based software program we use for our law firm. However, it does not compare to LawPay in terms of fees, ease of us, and ease of reconciliation. In our view, LawPay is the superior service. Pros LawPay is simple to use and offers a competitive rate. They provide one monthly statement for fees, whereas competitors charge daily, which increases our bank costs. It is also easy to reconcile payments through LawPay. Cons We understood that LawPay acquired their own legal software company in 2023. By this time, we were already used to the current Cloud-based software that we use, and so unfortunately the software LawPay acquired does not compare to the one we currently use. The services provided by LawPay itself though, we have no complaints about. Switched from [Clio](https://www.capterra.com/p/105428/Clio/) Only because LawPay acquired their own legal software, and as a result, our Cloud-based software created their own payment service that we used for a short period of time. Review Source DR Dion R. Attorney Owner Law Practice Used the software for: 2+ years ### "LawPay handles my electronic payments seamlessly" March 30, 2026 5.0 My experience with LawPay has generally been seamless and transparent. I don't have to think about it much, which is what I want. LawPay reminds me when I have to update my compliance, which is also helpful. Pros It makes processing electronic payments quick and easy. As a solo practitioner, I do not have time to handle many administrative aspects of my business, so I rely on LawPay to handle electronic payments securely and legally. Cons I would like to have more options for electronic payment. Is there a way to incorporate Zelle, CashApp, Venmo, or other similar platforms? Review Source CR Curtis R. Attorney Law Practice Used the software for: 2+ years ### "If you use it right can make it very easy to accept payment" December 11, 2019 4.0 Customer payments. It is a great solution if your business is sending out invoices. The fees that they take whether debt or credit are pretty high. Pros The dashboard is good and intuitive. Easy to send out bills and invoices. The payment links are easy to follow and probably the best feature of LawPay. Cons The canned emails are not great. You need to re-write with your own specific message or better yet copy the link and send it in an email or as a link in your invoices. The fees are very high and I hate that they send the statements in the mail and they are not accessible online. Switched from [QuickFee](https://www.capterra.com/p/192899/QuickFee/) Less intuitive for clients. LawPay when you do the work is easy for clients to pay. Review Source BW Bill W. Controller Law Practice Used the software for: 2+ years ### "Reliable Software" April 16, 2026 4.0 We use this daily to process credit card payments from our clients. We then use the reporting features to reconcile to our bank. Pros The Reliability of the Software. We've been using Lawpay for years and it's always there- readily available for us and our clients to process payments. Cons Some of the new changes have taken time to get used to. Also, it seems that some of the reporting features used to be simpler. Review Source JL James L. Managing Director and Owner Financial Services Used the software for: 1-2 years ### "LawPay is integrated, seamless, and intuitive" November 2, 2025 5.0 LawPay took less than a day to get operational. I had a payment link, and my bank was connected fairly quickly. I now have a permanent link that I can send my clients. I strongly recommend LawPay. Pros LawPay is seamlessly integrated with MyCase. If you use MyCase practice software, you won't want to use any other payment system. That, plus it is much easier to use than other secure PCI-compliant technology. Great reporting functionality. Cons LawPay was easy to use, and very intuitive. The only thing I wish it had was better accounting to show cash flows NET of processing fees. Switched from [Stripe](https://www.capterra.com/p/123889/Stripe/) Security, PCI compliance, integration, seamless connectivity. Review Source ED Emily D. Accounting Assistant Law Practice Used the software for: 2+ years ### "One of the best payment processors for Law Firms" October 20, 2025 5.0 Pros Very simple to use both from a customer point of view and on the backend as well. They have a great customer support team as well who is very helpful. Cons The reporting on the system is not the greatest and the time available to issue a refund (only 6 months) can sometimes make it difficult especially when you are utilizing a trust account with LawPay. Alternatives considered [Tabs3](https://www.capterra.com/p/2589/Tabs3-Billing/) Reason for choosing 8am LawPay Ease of use and the fees associated with card payments. Review Source SP Susan P. Office Administrator Legal Services Used the software for: 2+ years ### "Tanis McGonegal Family Law PC" March 23, 2026 5.0 I have had my clients use it since 2014. It's integration with Timeslips has been a huge factor in A/R processing with one of my clients. Pros Ease of use, effective means to send requests and receive payments. PCI compliance, reasonable merchant fees, recognized widely in legal services, meaningful reports. Excellent support and answers to questions, especially when changing bank accounts. Cons The name change is not effective - 8am makes little sense. One of my clients has the new updated format. Reports are difficult to find and take longer to generate. Review Source SG Selena G. Office Manager Legal Services Used the software for: 1-2 years ### "I LOVE LAWPAY" March 20, 2026 5.0 I've never had any problems with LAWPAY. Its been a great asset to our company. We truly love it here at Zavala Law/ Pros It makes it so easy to process payments and send links to our clients! Ive never really had any trouble when using it. Cons I honestly have nothing bad to say about law pay. Its been helpful for out legal office. I cant see myself using anything else. Review Source BA Brad A. Administrator Law Practice Used the software for: 1-2 years ### "Streamlined, Secure, and Efficient" December 5, 2025 5.0 Overall, 8am LawPay is a dependable and user-friendly solution for client payments. While there is room for more customizable reporting features, the platform consistently delivers secure and efficient service. Pros LawPay provides a secure, compliant, and straightforward solution for managing client payments, reducing administrative work and ensuring smooth billing operations. Cons That clients can't pay via echeck when sent through Lawmatics. Also, the Reporting options could be more customizable, and some features take extra steps to complete. Review Source JC John C. Attorney Law Practice Used the software for: 2+ years ### "Law Partner" June 19, 2025 5.0 They have been very helpful for my business. One time, when I did not have my authentication code, their rep called me on a Sunday and got it for me. Pros LawPay is very user friendly; their representatives are friendly and easy to working with; I strongly recommend Them Cons I have no issues with LawPay at all. Their Staff address all my concerns and we resolve issues before they become problems Review Source DP DeAndrea P. Owner Attorney Law Practice Used the software for: 1-2 years ### "Great Service" May 23, 2025 5.0 Pros Very easy to use. I am able to see when payment request are received by clients and potential clients. I am also able to obtain real time payment updates. Cons I have not had any issues with that has lead to any type cons with using the lawpay database. No issues thus far. Review Source AB Amal B. Attorney Law Practice Used the software for: 1-2 years ### "Game-Changer!" November 25, 2024 5.0 As a busy law firm, managing payments and keeping everything running smoothly has always been a challenge. But since we started using LawPay, it’s been a game-changer. This platform has made our payment process more efficient, helped us get paid on time, and made the entire experience more convenient for both us and our clients. Pros One of the first things we noticed about LawPay is how easy it is to set up and use. The platform is specifically designed for the legal industry, so it handles trust account compliance (ABA and IOLTA) without us having to worry about the technical details. Before using LawPay, we often found ourselves chasing clients for payments or dealing with complicated billing issues. Now, our clients can pay directly through the secure client portal, at any time that’s convenient for them. This has drastically reduced late payments and improved our cash flow. With LawPay’s automated payment reminders and recurring billing options, we spend less time chasing down payments and more time focusing on our cases. LawPay also integrates seamlessly with our Quickbooks and client management software, MyCase. Cons Nothing that comes to mind really. Great product through and through. Review Source WS Whitney S. Legal Assistant Law Practice Used the software for: 2+ years ### "Easiest payment system to use" October 10, 2024 5.0 Overall, a great experience and I have no complaints. Pros Easy to use and navigate. We never experienced any issues with LawPay and it does integrate with Smokeball. Cons They don't offer the card swiper anymore and i wish they hadn't gotten rid of it so we could continue to use it with other devices in our office instead of entering payment manually. Review Source ES Elissa S. Bookkeeper Law Practice Used the software for: 6-12 months ### "Great Program" December 18, 2024 5.0 Pros I love how easy it is to use for us and our clients Cons Honestly, i cant say one bad thing about it so far Review Source MM Mariah M. Attorney Law Practice Used the software for: 2+ years ### "LawPay for Solo Practitioner" January 28, 2024 5.0 Pros LawPay is easy for my Clients to use and submit payment. It also makes tracking the funds a low maintenance task for me. Cons I don't have any cons at this time regarding my LawPay usage. Review Source JP Jennifer P. Legal Assistant Law Practice Used the software for: 1-2 years ### "Overall Love LawPay, 1 Fix" January 26, 2024 4.0 Please help Farrar Law Firm get this 3% processing fee automatically added to all payments made through LawPay. Overall LawPay is wonderful. Pros The convenience, the streamlined program allows us to quickly send invoices out for replenishment retainers, I can take payment during client meetings with ease. I'm able to access historical data with no problems. Overall every firm should offer LawPay. Cons My only criticism is that LawPay does not automatically add the 3% fee for Farrar Law Firm. I have personally utilized LawPay at multiple firms and this was included at those offices. It is currently up to the staff or the client to figure out what the 3% is and add it up, which has caused problems for us in the past when client's forget and simply pay the figure. Our firm has lost money having to forfeit that 3% because our client didn't know any better or we didn't have a chance to inform them prior to them making the payment. Review Source VR Verified Reviewer Attorney Legal Services Used the software for: 2+ years ### "Necessary" June 9, 2023 5.0 It works just fine, we can pass along some of the fees to the clients, hard to know exactly what we are paying. No different than other cc processing companies, but compliant. Pros I like that it is compliant with legal ethical rules. Cons I don't like that I don't know exactly what I am paying for fees. Reason for choosing 8am LawPay Easier to use Review Source AS Amy S. Client Accounting Analyst Legal Services Used the software for: 2+ years ### "LawPay makes payment processing a breeze!" January 29, 2024 5.0 Pros It's intuitive, easy and quick. Good user-face ease, graphics, and dashboards. Features like QuickBill, mobile payments, and Card Vault provide options to automate and reduce barrier to payment. Additionally, content, webinars and activities update users with new updates and features. Cons I cannot think of any drawbacks, truly a recommendable product/service in my mind. Review Source KD Kristi D. Legal Assistant Paralegal Law Practice Used the software for: 1-2 years ### "Easy Integration to Smokeball" December 20, 2023 4.0 Pros We invoice through smokeball and then use Lawpay to actually process the payments. Clients pay online, it's a simple process. The clients even have the option to get a loan to pay the bill. Cons When we had to integrate a second account - we had to put our clients card information again Review Source DA Douglas A. Partner Legal Services Used the software for: 2+ years ### "Excellent Product" January 29, 2024 5.0 A great company that has truly increased our productivity and profits Pros Ease of use Increased our bottom line Forward thinking company Cons Slightly difficult to reconcile payments with deposits into our account Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Other product was terrible and confusing. Review Source AS Allison S. Firm Mananger Law Practice Used the software for: 2+ years ### "best invention to hit the legal field in years" June 6, 2022 5.0 LawPay has made our bookkeepers' job disappear. It has automated what used to take human time. Pros I love the ease with which our clients can process their payments. Cons Sometimes the links we email out, soon expire. Reason for choosing 8am LawPay it costs the same as others, Convergent etc.. but has better functionality Review Source VR Verified Reviewer Administrator Law Practice Used the software for: 2+ years ### "LawPay is so helpful!" January 11, 2022 5.0 Pros We love that LawPay allows our clients to make payments on their invoices with either a credit card or a bank account so easily, and that it also allows infringers to pay their settlement amounts easily without having to send a check or a wire through! Cons I wish that there was a way to allow all countries to post a payment on LawPay without having to go through customer service adding each specific country for us. Other then that, there is nothing else I dislike about LawPay. Review Source Alicia D. CEO Law Practice Used the software for: 2+ years ### "Easiest Way for Lawyers to Process Cards" September 28, 2019 5.0 LawPay doesn't have all the features as other processors like Square and Stripe. But with a little creativity (and their customer support is willing to work with you and give you ideas), you can make LawPay work for your practice. Best of all, it works seamlessly with Clio, which makes taking payments from clients who are already established with invoicing very easy. Pros Law Pay is the easiest way to process credit cards for lawyers. It's easy to designate between trust accounting and my other accounts. I am never worried that it will be wrong. The funds process pretty quickly. It works seamlessly with Clio. Cons You cannot download your monthly statements from the web portal, which is very annoying and makes accounting more difficult. You also cannot sync it with your accounting software. You also cannot do card checks without charging (such as getting a card to secure a free consultation). So it's not a sophisticated software. Review Source RA Ruben A. CEO Legal Services Used the software for: 2+ years ### "An honest review" February 9, 2024 5.0 Pros I like the ease with which the required information can be programed. Cons I would like to see an instant credit for credit card payments. Review Source Similar Products Featured ## Related categories [Payment Processing](https://www.capterra.com/payment-processing-software/)[Legal Billing](https://www.capterra.com/legal-billing-software/)