# Page 3 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is 8am LawPay the right Legal Billing solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177253/LawPay/reviews

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8am LawPay

4.9 (142)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 3 - Reviews of 8am LawPay

## Showing most helpful reviews

Showing 51-75 of 142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kristen H.  
Lawyer  
Law Practice  
Used the software for: 2+ years

### "Reliable Payment Processing"

January 31, 2024

5.0

Excellent and very user friendly, decent rate (v. other payment options).

Pros

LawPay is convenient for our clients, and ourselves. The emails go out and often the payments come in right away. It allows us to deposit money into the appropriate account without having to deposit everything into one account and transfer to another account.

Cons

Sometimes clients cannot get their payment options to work and it may take several tries. This appears to be at the client's end for the most part.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

The discount rate for Square was more than the discount rate for LawPay, and LawPay offered more payment options for clients.

Review Source

NR

Noelle R.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "LawPay an end to your collections and reporting issues!"

June 14, 2022

5.0

Wonderful! It was super easy to train on, their staff is always available for any questions and their reports are life saving!

Pros

I love how LawPay allows for refunds of a lesser amount than the full payment! Sometimes our consults aren’t as long as they are scheduled and clients love getting that refund in a timely manner! Lawpay allows for the swift and easy process of refunds!

Cons

Really nothing, it’s very effective, user friendly and their staff is always available by phone email or chat!

Reason for choosing 8am LawPay

I’m not 100% certain

Review Source

RH

Randel H.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "The Best Payment Processor an Attorney Could Hope For"

January 31, 2024

5.0

Overall, LawPay is an excellent invoice and payment processor. They deposit funds into my accounts promptly and their partnership with Affirm offers an excellent option for payment plans should my clients want them. LawPay is the best option I've found in the payment processor industry.

Pros

LawPay works specifically with attorneys in a way that anticipates and addresses issues unique to the practice of law. The invoices that are sent to clients are pleasant and enable the client to pay with very little friction on their end thereby ensuring prompt payments.

Cons

Scheduling payment plans is a bit cumbersome. I would prefer a more straightforward workflow to schedule payment plans.

Review Source

DL

David L.  
Attorney and Counselor at Law  
Law Practice  
Used the software for: 2+ years

### "Senior partner in small firm recommends LawPay"

November 15, 2023

5.0

Overall, we are very happy with the easy manner that our clients have taken to LawPay.

Pros

We had a seamless transition from previous payment methods to LawPay. It has worked for us for the past three or four years.

Cons

We spend between $25,000-35,000 in credit card fees. It would be helpful to be able to apply some of those funds to our practice.

Review Source

CA

Cynthia A.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Lawpay Successful in our Office"

January 31, 2024

5.0

Very good, we have recommended this product to several other legal professionals and many have signed up for this product.

Pros

The ease of running payments for our clients and the ability to sent payment request directly to our clients for them to pay at any time.

Cons

That you have to put the entire address into the charge location and not just the normal request for the zip code associated with the card.

Alternatives considered

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Reason for choosing 8am LawPay

Monthly set fees and percentage was lower for each transaction.

Review Source

CA

Chandon A.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Easy for use but expensive "

June 30, 2023

4.0

Overall good, but high fees.

Pros

It's very easy to set up and integrate into your legal website.

Cons

High fees. And I would seriously caution any practioner taking online checks.

Review Source

RT

Rita T.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "Was hesitant at first"

January 30, 2024

5.0

A very good experience. I use it every day and would highly recommend LawPay.

Pros

It is easy from the start. Reliable. Especially the Quickbills.

Cons

I would like a terminal for the office. Some people are still old school and want to "swipe" a card.

Reason for choosing 8am LawPay

Recommended by the Florida Bar Association.

Switched from

[Rocket Matter](https://www.capterra.com/p/82112/Rocket-Matter/)

The new associate made changes. We had no issues with Rocket Matter. It was a good program.

Review Source

SV

Stephanie V.  
Executive Assistant  
Law Practice  
Used the software for: 2+ years

### "LawPay Eases Your Mind"

December 21, 2022

5.0

Pros

The integration with Clio is very useful for keeping records. Overall it is an easy to use payment platform for both my workplace and our customers. The transaction records are also very easy to understand, and the search feature makes work easier for those who keep records.

Cons

LawPay's integration with Clio could use improvement. Clio seems to have a hard time with keeping up-to-date statuses of things like refunds or payments not linked to a bill sent out from Clio.

Review Source

ST

Shannon T.  
Controller  
Law Practice  
Used the software for: 2+ years

### "LawPay is the only option for our firm! "

May 10, 2023

5.0

LawPay allows us to offer an alternative payment solution to those clients that may need to pay over time, allowing them to use their credit card to pay their invoices. Offering LawPay has helped our

Pros

LawPay's ease of use has made it a useful tool in our law firm. We offer it to all clients via a LawPay button (link) added right to our invoices. The processing fees are some of the best rates in the industry. We had our bank compare pricing, and they could not even come close to what LawPay offers us.

Cons

I cannot think of any cons with LawPay. They have been an important part of our AR collections process for over 6 years now.

Review Source

AN

Alexa N.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "Would choose it over & over again."

December 26, 2023

5.0

The overall experience with LawPay has been great!

Pros

I love the ease of utilizing it. I can set up & schedule payments for automatic processing & everything about it is just smooth sailing. From processing payments,to sending the financing option, to scheduling them.

Cons

That I cant see a list of the sent ClientCredit requests.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

We went remote &couldnt take the register everywhere.

Review Source

VR

Verified Reviewer  
Attorney  
Law Practice  
Used the software for: 6-12 months

### "LawPay is a necessity!"

May 24, 2023

5.0

Pros

Very user friendly, easy to manage payments and to send invoices to clients for payment. I also love the app!

Cons

I don't have any cons about LawPay! It's been extremely helpful and efficient for my firm since the start.

Review Source

VR

Verified Reviewer  
Owner  
Law Practice  
Used the software for: 2+ years

### "Perfect solution for credit card billing for lawyers"

December 13, 2018

5.0

Overall my experience with LawPay has been great.

Pros

LawPay is very easy to use, I always just use the QuickBill feature which allows me to quickly email a bill to a client. I can resend the bill and edit it afterwards if needed. My law firm is fully digital, so LawPay is great, I never send out paper bills. It also is great for complying with ethical rules related to trust accounts and credit card billing - almost all of my credit card bills are processed for up front payments into trust.

Cons

They have not yet switched to paperless monthly statements, so those come in the mail. I'd prefer paperless. Also, if you process a payment and issue a refund the same day, it will simply show up as a single transaction for the sum of the two - this complicates accounting, for me, in QuickBooks, which cannot handle a deposit and a withdrawal from an account in a single transaction. The complication is that when I do reconciliation in QuickBooks my bank account always shows a transaction I have to remember to ignore because I had to record it as two transactions.

Review Source

Christopher C.  
CTO  
Law Practice  
Used the software for: 2+ years

### "PAYed"

August 31, 2021

5.0

Pros

What can one say about a product that literally gets you paid faster? Simplifies our relationships with our clients makes their lives frictionless makes our lives processing payments seamless.

Cons

Maybe a point off the fees but really it does its job exceptionally well it's seamless there's nothing bad about it. The client service is excellent.

Review Source

AS

Allison S.  
Firm Mananger  
Law Practice  
Used the software for: 2+ years

### "best invention to hit the legal field in years"

June 6, 2022

5.0

LawPay has made our bookkeepers' job disappear. It has automated what used to take human time.

Pros

I love the ease with which our clients can process their payments.

Cons

Sometimes the links we email out, soon expire.

Reason for choosing 8am LawPay

it costs the same as others, Convergent etc.. but has better functionality

Review Source

JG

Jennifer G.  
Legal Administrator  
Law Practice  
Used the software for: 2+ years

### "Couldn't function without it. "

February 13, 2024

5.0

It's been great and essential to our law firm's needs.

Pros

I like that LawPay gives our clients access to financing when dealing with an urgent legal matter.

Cons

I don't have anything negative to say about LawPay.

Review Source

VR

Verified Reviewer  
Administrator  
Law Practice  
Used the software for: 2+ years

### "LawPay is so helpful!"

January 11, 2022

5.0

Pros

We love that LawPay allows our clients to make payments on their invoices with either a credit card or a bank account so easily, and that it also allows infringers to pay their settlement amounts easily without having to send a check or a wire through!

Cons

I wish that there was a way to allow all countries to post a payment on LawPay without having to go through customer service adding each specific country for us. Other then that, there is nothing else I dislike about LawPay.

Review Source

Alicia D.  
CEO  
Law Practice  
Used the software for: 2+ years

### "Easiest Way for Lawyers to Process Cards"

September 28, 2019

5.0

LawPay doesn't have all the features as other processors like Square and Stripe. But with a little creativity (and their customer support is willing to work with you and give you ideas), you can make LawPay work for your practice. Best of all, it works seamlessly with Clio, which makes taking payments from clients who are already established with invoicing very easy.

Pros

Law Pay is the easiest way to process credit cards for lawyers. It's easy to designate between trust accounting and my other accounts. I am never worried that it will be wrong. The funds process pretty quickly. It works seamlessly with Clio.

Cons

You cannot download your monthly statements from the web portal, which is very annoying and makes accounting more difficult. You also cannot sync it with your accounting software. You also cannot do card checks without charging (such as getting a card to secure a free consultation). So it's not a sophisticated software.

Review Source

mB

melissa B.  
case manager  
Legal Services  
Used the software for: 2+ years

### "Love me some Law Pay"

October 13, 2022

5.0

We have been LawPay customers for over 5 years and have never thought about changing. It is a total product

Pros

links directly to our other bookeeping and billing software programs and very easy to use the portal, sort by payments and run reports.

Cons

I honestly cannot think of anything I dont like about this software. It is everything we want and need.

Reason for choosing 8am LawPay

Florida Bar discount for members

Review Source

RA

Ruben A.  
CEO  
Legal Services  
Used the software for: 2+ years

### "An honest review"

February 9, 2024

5.0

Pros

I like the ease with which the required information can be programed.

Cons

I would like to see an instant credit for credit card payments.

Review Source

JC

Joel C.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "LawPay works great"

February 18, 2024

5.0

Pros

The convenience and the value. I looked into using Wells Fargo for merchant services and was shocked at how much they wanted ot charge me.

Cons

I wish the money would make it into my account faster. I have had a few snags because of delays between when I get notified a payment has been made and when the money actually hits my account.

Review Source

MP

Marisa P.  
Paralegal  
Legal Services  
Used the software for: 2+ years

### "LawPay is a game changer for processing payments!"

August 22, 2019

5.0

My overall experience with using LawPay has been pleasant. I always recommend LawPay to other firms that I work with.

Pros

I have really enjoyed the simplicity of using LawPay. Our firm has been using LawPay for all online transactions for years and years. I love how fees are able to be sorted by the Trust and Operating Accounts. I also love how our clients can pay their invoices easily. This not only saves us time by having to follow up continuously for payment information, instead they have the option to do that on their time and in the comfort of their home. Did I mention that you are able to send specific payment amount requests to clients? LawPay has made sending payment requests easier than ever!

Cons

So far I have not encountered any problems while using LawPay. I love their exceptional customer service as well.

Review Source

KT

Kim T.  
bookkeeper  
Law Practice  
Used the software for: 2+ years

### "Excellent product "

January 26, 2024

5.0

Pros

LawPay is user friendly & easy to use.

Cons

I can say the only challenging thing was navigating the website to find the statements once they were moved from original spot.

Review Source

HC

Helene C.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "Good for credit card transactions"

November 27, 2023

5.0

Pros

Easy to process credit card transactions; integrates with mycase my case management software

Cons

Not able to see on credit card statement who the payment is for; only see the transaction but I can pull it up based on dates and transactions in LawPay

Reason for choosing 8am LawPay

I chose Lawpay based on personal recommendations

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Lawpay was easier to use and recommended to me

Review Source

CC

Carole C.  
Office Manager  
Law Practice  
Used the software for: Less than 6 months

### "A nice service."

March 9, 2021

5.0

Very convenient and easy to use. I get notified whenever a client runs a charge, and I can look on the billing software page, as well as the LawPage site, and see the status. It works well with Clio, our billing software, and even marks the invoice as paid once the charge is finalized.

Pros

We had a problem with our credit card processor, which prompted us to switch. We use Clio for billing so LawPay was the obvious choice. IT IS SO NICE. First of all, since I'm working at home due to COVID, and use wifi, I did not have an internet source to plug into, which our former machine required. With LawPay, I can process credit card payments online and it goes directly into the firm's bank account, it's that easy. Plus, I can send invoices to our clients with a link they can use to run their own credit card charges to pay their invoice. Although there is training offered, it really took no training for me to start using it.

Cons

I really haven't used it for that long, so right now I'd say nothing!

Review Source

KL

Kimberly L.  
Attoney  
Law Practice  
Used the software for: 2+ years

### "Great product"

June 6, 2023

5.0

Very good.

Pros

It works like it is supposed to. Makes collecting payments easy. Love that it integrates with MyCase and other case management software I have used over the years.

Cons

I cannot think of anything I would add to LAwPay to make it better. It has always functioned exactly the way I need it to.

Reason for choosing 8am LawPay

The state bar approved it and in looking as functionality and cost, it was the right choice.

Review Source

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