# Page 4 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is 8am LawPay the right Legal Billing solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177253/LawPay/reviews --- 8am LawPay 4.9 (142) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 1st, 2026 # Page 4 - Reviews of 8am LawPay ## Showing most helpful reviews Showing 76-100 of 142 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JR Julliana R. Attorney Law Practice Used the software for: 2+ years ### "Lawyers: STOP paying an arm and leg for processing fees." March 5, 2021 5.0 When we started our law firm we knew that we had to have a way of taking electronic payments. Other services had extremely high fees and in our industry, passing those along to the client can be seen as "tacky". LawPay gives us the ability to take electronic payments at a more reasonable fee. Pros The integrations with Clio, our practice management software are a huge pro to LawPay as well as LawPay's competitive processing fees with the legal payments processing industry. Cons Even though processing fees for LawPay are lower relative to other services, they still cut a great deal into our larger retainers. I would love for LawPay to have a tiered fee structure where the more transactions you process the lower your fee percentage. This would encourage firms like ours to push ALL transactions through LawPay instead of first trying to get paid by cash or check and using electronic payments as a less preferred option. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing 8am LawPay lower fees Review Source DW DOROTHYKAYE W. Paralegal Law Practice Used the software for: 6-12 months ### "Very Easy to Learn to Use and Use!" January 18, 2020 5.0 LawPay solved our problem by reducing credit card fees and by providing a simple method of requesting payment or trust account replenishment from our clients. Pros What I like most about this software is it is an uncomplicated way to send payment links to clients and to take in-office payments or payments by phone. The big plus is the lower credit card fees than what we were paying through MyCase. I LOVE the Dashboard feature which allows me to view who has paid without having to click around the site to find out. The software doesn't contain a bunch of useless features. It helps me accomplish exactly what I need to. Cons One of the Cons would be the ability to generate a detailed invoice. There are many times when I need to create an invoice for a potential new client or for just a consult. I don't have a case created I just need an invoice. Reason for choosing 8am LawPay No other alternative products were considered. Review Source AS Apryl S. Paralegal Law Practice Used the software for: 2+ years ### "Easy and Efficient " September 6, 2022 5.0 Overall my experience has been outstanding. The ease of use and the custom service help is outstanding. Pros The software is easy to use and thus saving time. Cons As of right now, there is nothing I do not like. Review Source AK April K. Paralegal/Office Manager Law Practice Used the software for: 6-12 months ### "I love LawPay" February 16, 2022 5.0 We switched to LawPay almost a year ago after trying several different payment processing options. LawPay is by far the easiest to use. The dashboard shows the most recent transactions within the last 30 days. It even tells us in advance when someone's card is about to expire or the account has been closed so that we have the opportunity to reach out to them prior to their scheduled payment date. Additionally, it provides easy to read reports. I am very happy with LawPay. Pros Ease of Use Recurrent processing Ease to understand reporting Cons There is nothing I don't like about this software Review Source VR Verified Reviewer Lawyer Law Practice Used the software for: 2+ years ### "Great product for lawyers" November 29, 2018 5.0 Pros It is simple. It integrates with my practice management software and syncs with quickbook. The dashboard makes it easy to see transactions and payment requests. There are various ways to collect payment such as sending a secure link, swiping a card in the office, or manually entering the details. Cons It is a bit pricey. But I understand that lawyers have an ally with ungrateful client chargebacks. I haven't had to test that yet, but I'm willing to pay a little more for a company that understands the unique issues that lawyers face. Review Source MB MAISHA B. attorney Legal Services Used the software for: 1-2 years ### "The service is just OKAY" February 9, 2024 1.0 the service is just ok. It is not something I would recommend Pros the ability to take mobile payments and that it is Cons the app only allows you take payments, not see pending or completed payments or engage in a more meaningful manner. The app should allow the same activities as the web based page, look at transactions, cancel them, refund them etc Review Source Andrew W. Owner Law Practice Used the software for: 2+ years ### "Love LawPay" July 16, 2019 5.0 Pros So easy to set up and start getting paid. Have noticed an uptick in receivables. Cons Nothing. Very happy. Of course, would always like the cost to a little lower. Review Source GL Gregory L. Attorney Law Practice Used the software for: 1-2 years ### "LawPay is easy and cost-effective " February 10, 2024 5.0 Pros I had used merchant services through my bank and cut my processing costs by probably 50% or more by switching to LawPay plus with LawPay I have more options such as echeck and PayLater Cons Nothing negative to report. There is nothing I don’t like Review Source JS Jessica S. Head of Accounting Legal Services Used the software for: 1-2 years ### "LawPay Usage" September 16, 2019 4.0 I would recommend LawPay to other law firms for usage. The only issue is that the website requires more information than other credit card payment portals. Not all payments automatically apply towards invoices. However, it is easy to use because you send the link or email for the client to use to pay directly. Pros Easy to use. Can request money through the LawPay portal. Keep track of income per month. Customer service are quick to assist. Client are able to pay via online quick and easy. Cons LawPay doesn't always email when a payment comes in. Have to check portal daily. Not all payments will manually apply towards invoices. Sometimes, it's hard to search for reports. Webpage looks simple but it's not as simple as it seems. However, customer service is good. Review Source Stephen S. Principal Attorney Law Practice Used the software for: 2+ years ### "Best Credit Card Processor for Attorneys" July 24, 2018 5.0 LawPay saves my firm money on credit card processing fees and offers my clients a very convenient way to pay invoices and trust retainers. Pros LawPay is the best credit card processor for attorneys because it offers competitive rates, separates operating and trust fund transactions, has a mobile app, and is backed by fantastic customer support. Cons The only minor con about LawPay is the lack of quality card readers that are available (e.g., a Bluetooth credit card reader that links to the mobile app would be awesome). Review Source Kasondra S. Paralegal Law Practice Used the software for: 2+ years ### "Great system" January 14, 2019 5.0 Pros LawPay is very easy to use. It allows you to have multiple accounts listed to apply payment to trust or operating. It is set up to take automatic payments and allows you to adjust when they are taken, or up to how much is taken before paid. Cons Not that this is a con, but every now and then I have to get a "code" sent to my email before it allows me to sign back in. I understand that this is a safety measure and do appreciate that. Review Source JG Jerry G. Lawyer Law Practice Used the software for: 1-2 years ### "The Mercedes of Law Payments, perfect for complying with ethics rulings." July 12, 2018 5.0 Allowing more options for clients to pay by. I do think different areas of law will vary greatly on the return of investment for this service. Pros Not all clients are able to pull money straight out of a bank or get a loan. It gives my clients another option for payment. It's nice being able to tell them all their choices for payments. It makes my clients ease of use for my services better. The reader works well with older gen phones as I have. Payments are processed swiftly and are available with fees already deducted. Cons The fees for this service are really something you need to take into account. My payment is monthly, and for every transaction, some percent of fee taken out, along with all the card fees charged by the issuer. This can make this service quite expensive to use. Also I really don't get many clients who even use it, maybe one every few months. So the fee goes to waste a lot. But, with all that being said, I wouldn't get rid of it. The reason solely being to allow my clients to have the most options for payments. Review Source CC Casey C. front desk admin Legal Services Used the software for: 2+ years ### "Pretty Good" February 20, 2020 5.0 It is really easy to use and very self explanatory. We dont get charged much and never have an issue with it. Pros It is very easy to use and is connected to our Cosmolex! So when we send a client an email with their invoice, they click the link and just have to enter their card number and address. Its great! Cons It does not let you send the invoice to more than one person at a time. We often have more than one client for the same matter and like them to all know we need to be paid. Review Source SG Selena G. Office Manager Legal Services Used the software for: 2+ years ### "Recommended for Small Businesses" December 16, 2021 5.0 We are satisfied we the program, it gets the job done. Pros I like the ease of LawPay and the analytics of how much money has come in for the month. User friendly software. Cons I wish there was a way to link it to Rocket Matter generated invoices automatically. Review Source Jason Taylor F. Governance, Risk & Compliance Administrator Law Practice Used the software for: Less than 6 months ### "Finally! Payment System that understands Law Practice" February 29, 2020 5.0 Checks by mail simply isn't practical and valuable time can be lost while waiting on payment. LawPay speeds things up and helps accommodate the most common form of payment- cards. Pros Just started (so I may be in the honeymoon stage) but it's very easy to operate and generates links and lander pages to address payments. Can be customized for trust/operating deposits. And enables transactions when checks aren't practical. Also helps with third party payors immensely. Cons I haven't found anything yet, but the invoice generation looks like it has a bit of learning curve. I may need to adjust my methods to line up more with it. Do wish the only fees were transactional instead of base plus, but still a great tool. Review Source CL CeCe L. Office Admin Law Practice Used the software for: 2+ years ### "First time user and its easy" August 2, 2019 5.0 on my very first day here there was no one to help me and of course the first call i got was to run a payment. All tabs down the side were self explanatory for me running said payment and inputting the information. If it hadnt been that easy to use i would not have been in a good situation that day Pros Easy to use. input the information and run the payment Cons It requires a lot of information and i wish it would sometimes recognize input information from before Review Source KM Krystle M. Founding Partner Law Practice Used the software for: 6-12 months ### "Convenient and Cost Effective: An ideal payment solution for law firms" January 26, 2024 5.0 Pros The ease of use for me, my staff, and my clients Cons It's not integrated with two of my main platforms (17 Hats and Fidu) Review Source TT Troy T. Managing Attorney Law Practice Used the software for: 2+ years ### "Amazing Customer Service and Ease of Use" January 9, 2022 5.0 They have consistently improved their software and they've always been responsive to our needs. I would highly recommend. We have used them for years and have had no reason to switch. We really liked their law credit financing option for clients when they rolled out a trial program for it, we would definitely use it again if they implemented it. Pros Lawpay looks and feels very professional. We were using square before, which was okay, but lawpay's knowledge of the profession and handling of transactions into iolta trust accounts sets them apart from other services. Cons The transaction fees can get pricey, but lawpay seems to be within the industry average. Review Source AW Angela W. Lawyer Legal Services Used the software for: Less than 6 months ### "Review Lawpay" January 27, 2024 4.0 Pros That it is used for billing is user friendly. Cons some of your customer reps don't know some of the functions and give wrong info. Review Source RD Rachel D. Paralegal Law Practice Used the software for: 2+ years ### "Simple and functional" December 9, 2019 5.0 LawPay makes it super easy for us to take card payments. It replaced PayPal, which isn't suited to the kind of accounting we have. LawPay is specifically designed to work with legal bookkeeping software. Pros LawPay blends seamlessly with Cosmolex, so we can process card payments from the software we actually use daily. LawPay automatically generates invoices which we can email to customers. The only time we actually have to go to the LawPay website is to process a refund, which I think we've done once in the approximately three years we've used this software. Cons The card swipe function seems redundant to me, but that could just be the nature of our business. It's faster for me to type in card information than swipe - not really a complaint, just a personal preference. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) LawPay worked with our bookkeeping software and made taking card payments much more streamlined. Review Source SS Sarah S. Attorney Law Practice Used the software for: 6-12 months ### "Small fish using Lawpay but it is still great service" January 27, 2024 5.0 It is great. I highly recommend it if you do any legal business and payments at all. Pros Lawpay is an incredibly easy, seamless payment experience for the average legal customer/client. It could not have been easier to get paid for my work. Cons I rarely do legal work on the side, so the flat fees (despite no revenue coming in this method) were eating up my tiny profits. Review Source SS Sidney S. Attorney Law Practice Used the software for: 2+ years ### "Lawpay" October 21, 2019 5.0 Law pay is so simple to use and fantastic. Pros I like that a receipt is automatically emailed to the client and to the attorneys of the firm upon payment being made. Cons Clients have said they would like to be able to save payment methods to use each month when they make payments and the software doesn’t allow for that. Review Source MW Margurite W. Legal Assistant Legal Services Used the software for: 2+ years ### "Such an easy tool! Nearly impossible to make mistakes!" May 20, 2021 5.0 Our office uses LawPay to allow clients to pay bills, retainers, etc. It has been a great tool in simplifying payment processes and cutting down on lag time, operator and user error, and improving the efficiency of the office. Highly recommend! Pros I love how easy it is to make a payment or receive a payment with LawPay. It has been such a lifesaver for the office, because clients can easily pay bills without worrying that a check has been lost in the mail or misrouted, etc. Such a great tool! Cons I don't actually have any complaints! I really like the software, and I think anytime I have come across an issue, it was actually in how it was set up for the office and not inherent in the software. Review Source VR Verified Reviewer Assistant County Attorney Legal Services Used the software for: I used a free trial ### "Easy to Use and Low Fees" July 16, 2019 4.0 So far, the experience has been good. The fees are low for what you're getting and they never draw money out of the trust account. This is an easy and simple way to get retainers from clients and to get bills paid. Pros This program is extremely user friendly. There are several positives when using this program as opposed to others. First, you can send a link directly to clients in order for them to pay their bills online with a credit/debit card or by e-check. This makes the process streamlined and easy. Further, you can re-charge a client instead of having to enter their information every time they call to make a payment. This cuts down on time and makes the payment process easy and effective. Cons Occasionally, the software doesn't send e-mails to clients right away, which can delay things a bit. Further, you cannot see the client's card number in the event that you need that information. Otherwise, the program does what it is supposed to do. Review Source SS Sarah S. Paralegal Law Practice Used the software for: 1-2 years ### "Love This Portal" October 24, 2019 5.0 I am able to keep clients up to date with their account. Pros This portal is so easy to move through, and the clients have an easy time pay their statements. I can easily update client accounts with payments, entering time and review statements. Cons I can not think of one thing that i do not like about this portal. I just love this portal. I wish we would have found this portal sooner. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.