# Page 5 | 8am LawPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is 8am LawPay the right Legal Billing solution for you? Explore 142 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177253/LawPay/reviews

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8am LawPay

4.9 (142)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 5 - Reviews of 8am LawPay

## Showing most helpful reviews

Showing 101-125 of 142 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Jennifer A.  
Business manager  
Law Practice  
Used the software for: 2+ years

### "We love using LawPay!"

March 25, 2021

5.0

Overall we have enjoyed having LawPay for our clients to pay their bills.

Pros

I love the ease and ability to have our clients pay their invoices to us online and how secure it is.

Cons

The fees! But the fees for credit card processing are high pretty much everywhere but it hurts to pay hundreds per month.

Review Source

MS

Moyosore S.  
Principal Counsel  
Legal Services  
Used the software for: 6-12 months

### "Law Pay was a good fit for my business"

December 20, 2022

4.0

Law pay was easy to use and user-friendly.

Pros

The analytics and how easy it was for clients abroad to make payment using this software.

Cons

Few times, the payment took awhile before it was deposited into the company account and sometimes the charges stung.

Reason for choosing 8am LawPay

Law pay was free for me because it was part of my contract with CosmoLex.

Review Source

PC

Paul C.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Easy out of the box!"

February 17, 2023

5.0

It has helped my bottom line!

Pros

Ease of use, integration with Practice Panther for invoices to pay on site or online.

Cons

I never could get Lawpay or Practice Panther to resolve the issue of choosing between multiple accounts to receive payments. Each said it was the other's problem. I suspect it was a Practice Panther software issue, but they should have resolved it between them since it was advertised to work that way.

Reason for choosing 8am LawPay

Costs

Review Source

SP

Shanti P.  
Paralegal  
Legal Services  
Used the software for: 6-12 months

### "Law Pay"

June 23, 2022

5.0

i am satisfied with my services

Pros

how easy it is to accept payments with it.

Cons

there is nothing i dont like. it is very easy to use and very practical

Review Source

DW

Dana W.  
Partner  
Law Practice  
Used the software for: 2+ years

### "Great for Attorneys"

August 15, 2019

5.0

Pros

Law Pay has been great for our firm. It is nice to have a processing company that accommodates for unique issues attorneys face with trust accounting. The features are helpful and it is easy to use.

Cons

There is nothing I do not like about Law Pay.

Review Source

SW

Susan W.  
Attorney  
Law Practice  
Used the software for: Less than 6 months

### "LawPay is easy"

July 13, 2023

5.0

Once a month billing of fees takes getting use to.

Pros

The ease of use as well as the mobile app for processing when I am away from the office meeting with a client is a bonus

Cons

Some of the reports features do not fit my style of reports I would like to see

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Ease of use and integration with other products.

Review Source

LK

Lilly K.  
Owner  
Security and Investigations  
Used the software for: Less than 6 months

### "Simple solution solved"

February 1, 2024

5.0

Amazing, no matter who I talk to they are assist in the same manner

Pros

The platform is easy to use, and customer support is amazing (you actually talk with someone)

Cons

I have nothing bad to say. The platform is easy to use.

Review Source

SO

Sarah O.  
Director of Operations & HR  
Legal Services  
Used the software for: 1-2 years

### "LawPay"

October 6, 2020

5.0

Overall our experience has been positive with LawPay. We are happy with their product.

Pros

What we like the most about LawPay is the ease of use for the clients. They can set up reoccurring payments, they can pay their bill monthly - very client friendly.

Cons

There really have not been any cons thus far. The only downside is sometimes client place funds in the wrong account.

Reason for choosing 8am LawPay

Ease of use for customer

Review Source

VH

Van H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Works great but they sneak the extra cost of using Affinipay into the process."

June 16, 2023

5.0

Pros

Easy to accept payments by bank transfers or credit cards. Debit cards work but are a challenge for high value transactions.

Cons

The sneaky added cost of Affinipay. Lawpay is competitive in cost, until you consider the added cost of Affinipay that is billed monthly.

Review Source

HK

Hannah K.  
Legal Assistant  
Law Practice  
Used the software for: 2+ years

### "Great!"

June 10, 2020

5.0

Great credit card software.

Pros

Easy to input info. Easy to track payments. Easy to send links to LawPay to clients for credit card payments. Clients express ease of use also.

Cons

For me there are no downsides, its very easy to use.

Review Source

JT

Jessica T.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Satisfied User"

February 9, 2024

5.0

Pros

I appreciate the ease of use to accept payment both in person with clients and the option to send an online payment link.

Cons

What I like least are the fees but they are to be expected with any payment processor and worth it for the peace of mind that the transactions are secure.

Review Source

CA

Cori A.  
Manager  
Law Practice  
Used the software for: Less than 6 months

### "LawPay saves our firm time and money"

April 28, 2022

5.0

LawPay provides an easy way for our firm to get paid, because the interface is so user-friendly, both for our clients and for the firm. Everything is taken care of and transparent when the software is set up, and it takes no time to learn and use. What really makes LawPay superior though is their customer service. Anytime I have a question or want to know how to do something, all I do is call the customer service number and immediately I am connected to a live person in the U.S. who knows where I'm calling from after I give them my name. I never have to wait on hold or answer questions that are as confusing as LSAT logic questions just to get an answer to my question. Also, the person I speak with, even if it's a different one each time, is always able to give me a quick answer or provide an easy to understand explanation.

Pros

It is easy to learn and use and the customer service is second to none.

Cons

Wish there were more ways to customize the reports with specific information

Alternatives considered

[Elavon](https://www.capterra.com/p/183057/Elavon/)

Reason for choosing 8am LawPay

It is specifically for law firms and provides IOLTA account protection and integration

Review Source

JM

Jacklyn M.  
Managing Attorney  
Law Practice  
Used the software for: 1-2 years

### "I left LawPay"

November 17, 2023

5.0

Customer Service was not good, and when I had questions about fees, they never responded. I eventually left LawPay for Gravity because I needed a simpler, more cost effective product. Gravity's customer service is much better.

Pros

It was easy to use. It integrated with MyCase and Docketwise very well.

Cons

The monthly service fees, the rates, and the inconsistent withdrawal of fees

Review Source

GR

Gene R.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "LawPay is highly recommended!"

January 31, 2024

5.0

I like LawPay. It's convenient and couples well with MyCase., law firm management software.

Pros

Easy to set-up and use. Quick Invoice is handy. Report function allows me to review my activities.

Cons

It takes 3-4 days for money to appear on my bank account. Should be almost automatic.

Reason for choosing 8am LawPay

Recommended by other attorneys. So I decided to research it and found that it met my immediate needs.

Review Source

AC

Arthur C.  
Partner  
Law Practice  
Used the software for: Less than 6 months

### "Wonderful product for getting paid"

December 5, 2019

5.0

Fantastic tool. I plan on continuing to use this product as long as I can.

Pros

The ease of setting up this product and the ease of use is second to none. The added bonus is that the associated service fee makes sure that we don't have to spend any more money than is necessary to facilitate a transaction.

Cons

There is really not a whole lot to complain about concerning this product. At first, the user interface was a little tricky to figure out; however, once they updated the software, it cured all problems.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

The service charge from the original product was too much, and the interface was not very user friendly.

Review Source

RB

Rebecca B.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Love the integration with Cosmolex"

January 6, 2020

5.0

We love the integration with Cosmolex. We were using lawpay before, but did not have it linked to our account so we were still having to enter everything into cosmolex. Now when they pay through the link, it processes and pays the invoice automatically!

Pros

I love how easily this works with cosmolex. The integration is perfect and makes billing almost effortless for me.

Cons

I don't like how we have to reverify from each computer when another person in the office uses the software, but also appreciate that its part of the security process.

Review Source

RO

Rolie O.  
Principal Attorney  
Law Practice  
Used the software for: 1-2 years

### "Getting Paid Faster"

October 23, 2023

5.0

My overall experience with LawPay has been

Pros

LawPay makes it easier for clients to pay their bills online or through their mobile device. Bills are being paid quicker.

Cons

There is not much that I do not like about LawPay. The platform is satisfactory for the purposes of billing and collecting payments from clients.

Review Source

SV

Sara V.  
Client Service Coordinator  
Legal Services  
Used the software for: Less than 6 months

### "LawPay Website"

January 31, 2024

5.0

Pros

I love that it is very easy to use and very straight forward.

Cons

Sometimes you have to refresh it and type names again because it doesn't always come up.

Review Source

BC

Bryan C.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "REVIEW FOR LAWPAY "

December 8, 2023

5.0

Pros

It is user friendly and receipts are sent to our office as well as to our clients.

Cons

The processing fees are a bit higher for credit card payments.

Review Source

JS

Jonathan S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Good but..."

June 2, 2021

5.0

Overall great. Customer service is very responsive on the few times that I have had an issue.

Pros

I have used this a while and the interface with my billing software is great.

Cons

What I least like is the number of times I have to validate my browser. I use it on several platforms (phone, computer) and it seems like I am always validating something. Kind of annoying.,

Review Source

VR

Verified Reviewer  
Summer Associate  
Law Practice  
Used the software for: 1-2 years

### "Help your clients pay you"

March 5, 2019

5.0

Pros

Our firm has not had any complaints about using this software to pay their legal bills.

Cons

I don't have any real complaints with this software; I would choose it again given the chance.

Review Source

Ryan H.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Functional solution for practices with mixed accounts"

January 16, 2020

4.0

Pros

The ability to send links for payment to either operating or trust accounts is excellent and necessary for my defence practice. The ability to send links for remote payment and automatic receipt generation is also excellent.

Cons

The GUI is not particularly attractive and could use a bit of work, but this does not impact functionality.

Review Source

SC

Sabrina C.  
Attorney  
Law Practice  
Used the software for: 6-12 months

### " Great program"

February 9, 2020

5.0

I have had a really good experience with LawPay. I would definitely recommend it.

Pros

The customer service is great. They are super responsive and quickly take care of things. The program is easy to use for me and the clients. I also like that they have CLE hours and their Coffee with LawPay to show how to use features of the program and answer questions the attorneys have.

Cons

I do not have anything that I dislike about it. I guess if I had to pick something, it would be that I have to call each time I need to make a bank account change. But, that is for protection and the representative is very helpful and quickly takes care of it.

Reason for choosing 8am LawPay

The price is great and it's easy to use.

Review Source

LS

Leslie S.  
Administrative Director  
Legal Services  
Used the software for: 6-12 months

### "exactly what you think"

July 21, 2022

5.0

Pros

Lawpay is exactly what it says it is. It integrates with all of the other software that we use to run the practice

Cons

It could have a more robust accounting piece for what it is

Review Source

SK

Sarah K.  
Associate Attorney  
Law Practice  
Used the software for: 2+ years

### "Very pleased!"

September 16, 2019

5.0

Pros

The website is clean and simple and very easy to navigate!

Cons

I wish it would save the card information each time so you wouldn't have to input the information in again every time. I'm sure that would violate some privacy law, though, so it's understandable but we still have to fill this part out :)

Review Source

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