--- title: "Exigence Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exigence Software - reviews, pricing plans, popular comparisons to other Cybersecurity products and more." source_url: "https://www.capterra.com/p/177266/Exigence/" page_type: "product" language: "en" --- # Exigence Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Exigence ## What is Exigence? Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. ## What is Exigence used for? [Incident Management](https://www.capterra.com/incident-management-software/)[Cybersecurity](https://www.capterra.com/cybersecurity-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exigence?[Manage this product listing](https://www.g2.com/products/exigence/claim_requests/new?auto=true) ## Exigence Overview Updated August 2026 AI summary Exigence supports midsize and enterprise organizations with cybersecurity and incident management needs, offering monitoring, AI and machine learning tools, and coordinated incident response features. Its monitoring functionality enables teams to track system activity and identify risks, while incident management and documentation tools help coordinate responses. Exigence is available on cloud, web, and mobile platforms, with training and 24/7 support options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exigence 5.0 (1) VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $0.01 Flat Rate, Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (785) Value For Money 4.0 (1) Value For Money 4.4 (706) Customer Service 4.0 (1) Customer Service 4.5 (738) ## Exigence alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Exigence Overview ### What company size and specific industries is Exigence built for? Exigence is designed for medium to large enterprises that need software suited to larger organizational needs. The vendor description does not specify any particular industries, so the product appears to target company size rather than a specific sector. Features and Usability ### What are the key features of Exigence? Exigence includes monitoring, AI/Machine Learning, and incident management tools for tracking and responding to events. It also offers IT incident management, incident reporting, investigation management, disaster recovery, and task management to support incident analysis, documentation, and response coordination. Getting Started and Support ### What training and onboarding options does Exigence offer? Exigence provides in person and live online training options for teams getting started with the software. In person training supports hands-on, face-to-face instruction, while live online training provides guided sessions delivered remotely for setup and product learning. Getting Started and Support ### What customer support options does Exigence offer? Exigence offers 24/7 live rep support and chat. These channels give users direct access to help at any hour. No reviewer feedback is available to describe response speed, helpfulness, or common support issues, so only the listed support options can be confirmed. ## Features AI summary Based on 1,661 Cybersecurity reviews Capterra data shows that buyers of cybersecurity software rank the following features as their top priorities: - **Monitoring** (**51%** of reviewers rated this feature as critical) - **Data Security** (**54%**) - **Threat Response** (**57%**) Exigence includes **Monitoring** but does not include **Data Security** or **Threat Response**. Its **Monitoring** capabilities help businesses maintain visibility into system activity, detect unusual behavior earlier, and keep a closer watch on potential risks, allowing teams to respond faster and make more informed security decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Incident Management Manage and track all disruptions and incidents Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management Oversee people and resources to carry out an investigation IT Incident Management Manage incidents related to outages or breaches in functionality of IT systems Exigence 8 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Investigation Management: Oversee people and resources to carry out an investigation - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $0.01 Flat Rate,Per Year Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rachel S. Masa Ambassador ### "Great Platform for Managing Critical Incidents and Downtime" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 12, 2018 It helps me with the peace of mind that if/when a critical incident or downtime occurs, I will have this system in place. There won't be as much of a panic because everything will be organized and everyone will be able to communicate easily. The fact that there are experts behind Exigence that deal with this stuff all the time makes me more comfortable. Pros I believe Exigence is a very useful software because it clearly outlines everything every step of the way. It shows who in the company has taken which action and when in order to solve the incident. It sends all types of notifications to make sure first responders see that there is an issue. Not only this, but Exigence responds with an article that can most likely fix your problem. There is the Situation Room where everyone can communicate on the same platform, rather than people emailing, calling, texting, etc and having to update each other. Everything is laid out in a simple way that even people that are not in the IT department can understand. Because we all know that IT aren't the only people working in these situations. The fact that there is also post incident learning is very helpful, because it's so important to learn from your mistakes. This can help more efficient remediation in the future. Overall, I think this is an amazing product and give a strong recommendation to try out their free demo. Cons At the beginning I didn't quite understand why this software was necessary to handle critical incidents and downtime, so I was apprehensive to start using it. But after some experimentation I understood its importance. I think it's hard to take the first step to invest in something, but with all of the cyber incidents that occur today, I think it is a valuable asset. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.