# Speakap Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Speakap Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/177274/Balbix --- # Speakap Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Speakap ## What is Speakap? Award-winning secure and shared platform enabling collaboration with management and non-desk employees. Aligning on project and customer experience rollout, clients with over 250 users see 30% more sharing and feedback amongst employees. With full integrations, strengthen your brand with your own app. Used by 350 clients in 27 countries, clients include Marriott Hotels, G-Star, Hudson's Bay, Suitsupply and Mars. At implementation success rates of 100%, collaborate smarter with Speakap. ## What is Speakap used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $3 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Speakap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.speakap.com&name=Speakap) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Speakap 4.4 (43) VS. [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $3 Per Month Starting Price $61 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (43) Ease Of Use 4.0 (951) Value For Money 4.3 (35) Value For Money 4.2 (774) Customer Service 4.5 (41) Customer Service 4.0 (746) ## Speakap alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.5 (85)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/) Starting price $6.00 Per User, Per Month [4.7 (131)](https://www.capterra.com/p/173179/Blink/reviews/) Starting price $4.50 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Access Controls/Permissions Define levels of authorization for access to specific files or systems Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity/News Feed Continuous profile-based stream of news and activity Speakap 127 features An @mention is a way to tag or notify a specific person about a message/post Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Record and send audio and/or video files by online message or chat Automatically create schedules based on business needs or employee availability and qualifications Compare key metrics for the business against prominent players in the industry Allows users to publish blogs on social site Group collaboration to solve ideas in a productive and concentrated manner. Track and manage schedules and meetings via an integrated calendar Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Digital displays use technologies such as LCD, LED, projection and e-paper Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Reminders sent via email Monitor and track what your employees are doing Electronic storage of staff/employee contact information and job status in a centralized repository Access names, contact information, and roles of employees in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Store photos of employees Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Assign working shifts or tasks to employees based on their availability Tracks metrics that provide insight into how a user interacts with any interface or product A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Find & retrieve relevant data or documents Search for specific words or phrases within a document or database Allows employees to set and manage work or career related goals Organize and edit a group of people's policy and members The creation, development, and sharing of potentially innovative new ideas Track interaction history by documenting conversations for contacts Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Predict labor requirements based on past and present data/trends Ability to chat online in real time Send messages to multiple recipients at the same time Manage the process of planning and scheduling meetings, including agenda creation Comprehensive list that contains information and details of all the members associated with a particular organization or group Database of members to track personal information of individuals and families Access software remotely via mobile devices Notifications via mobile devices Controls/tools to moderate the session Manage and support multiple languages Two-way actions and communication between multiple users in real time Identify, track, and respond to negative feedback Create and update newsletter content to increase engagement Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Create, manage, and track policies and procedures within an organization Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Ability to see if recipient has viewed/opened the message Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Send individual or bulk text messages at predetermined times Digitally share screen view with others Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Edit text as needed Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Track the amount of time spent on a job or task A digital list of items that need to be completed Track employee/learner's progression through training programs View messages sent by both parties during the chat conversation Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Profiles of users providing basic information Request, track, and manage time off requests and vacation time Utilize third party services to cover unforeseen labor needs Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data An extended application or connector that enables users to perform additional services with their current set of tools An informational database that allows users to add, delete, or revise content Get Advice We can help you find the software with the features you need. Features 4.1 (43) 4.1 Based on 43 reviews ## Pricing Value for money 4.3 (35) Free Trial Basic $3.00 Per Month Value for money 4.3 (35) 4.3 Based on 35 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (41) 4.5 Based on 41 reviews ## User reviews Overall rating 4.4 Based on 43 reviews Filter by rating 5(23) 4(16) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent BR Brandon R. COO Non-Profit Organization Management ### "Great so far..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2019 All typical intranet functions (centralized resources, documents, etc), plus communication, info sharing, and collaboration. Pros We are new to SpeakAp, but so far, initial design, build, & customer service has been impeccable, rollout was easy, and we had rapid attachment and use by our employees. Because the platform is familiar to social media users, implementation was easier than most systems. With white labeling, users adopt the platform as their own and they've been quick to use it for communication and centralized resources. All this from a very cost effective platform. Cons We're new to the product--thus far, no serious cons identified Reasons for choosing Speakap Platform that is immediately familiar to staff, ease of use, and cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Ester B. Director of excellence and social responsibility Sports ### "Claror" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2019 Pros Very intuitive, easy to use and very adaptable to organizations with matrix structure Cons To be able to choose more than one recipient in the post Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Megan S. Influencer Manager Marketing and Advertising ### "Thanks Speakap!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2019 Speakap has been very attentive to our every need. Whenever we have a question, they are quick to answer it. Their team was even willing to be physically present to help us do training. They have been open to suggestions and we are excited to watch the product grow! Pros This platform is super intuitive. We went through a couple other platforms in our search for the right one and this one seemed to be the easiest for our users! Most people were able to figure it out right off the bat. It has made internal communication easy and fun! Cons There are a couple of features that we noted wanting to have, however, Speakap does have most of these on its roadmap for the future! Switched from [Igloo](https://www.capterra.com/p/84689/Igloo-Software/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IH Ian H. Chief Operating Officer Civic & Social Organization ### "Create your own social media channel in less than 2 weeks !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2019 Staff love this. We have gone from 0-700 users within months. Brilliant way to communicate to staff and create social learning groups. Pros Very easy to use, agile, nice resolution. Cons Nothing, very easy to use and cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Renata L. Chief Training Officer Food & Beverages ### "!Communication has never been easier!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 8, 2019 We improved the communication betwen HQ and retail teams, boosting employees engagement and creating inside the plataform our retail academy. Pros Professional product, intuitive platform and truly impressive customer support. Cons Some features are not available for Android users. We use the software to improve communication on a retail level and a lot of employees have Android mobile software. By the way, the company is working on it and I'm waiting for new releases to face off to these bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2019 Hi, thanks for your review and valuable feedback. Indeed as you mentioned, our product teams are prioritizing Android feature adoption so that you'll be able to access all features on this soon! PG Penny G. Managing Director Retail ### "Fantastic tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 7, 2019 Fantastic tool! Gives me a lot of energy to see what my store teams are up and how engaged they are. Great how I can connect with every employee directly. It's also a tool in solving problems quickly. Pros Great way of informing, inspiring, engaging and connecting people. Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate. Cons I don't think I can forwarding a post. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Duane G. Pilot Airlines/Aviation ### "Speakap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 4, 2019 Hoping for increased and more transparent communication companywide Pros App has great Ease of use and user interface Cons There are a couple features I would like to see implemented Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Pilot Airlines/Aviation ### "Jetsream" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 3, 2019 Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company. Pros Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way. Cons As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Ana G. Account Manager Airlines/Aviation ### "Cross-Functional" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2019 We have teams in two states and a large group (our crew) in any given state or country at any given time. Being able to have quick 'visual' access to each other helps us connect in a way that standard forms of communication (telephone or email) simply cannot. Pros Ability to connect with teammates in another state. Cons It's not that I like anything least; it would be great to build a 'homepage' for frequently visited individual profiles, groups, etc....kind of like a board so that we can maximize the white space on any given page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Joshua C. Manager of Flight Administration Airlines/Aviation ### "A great resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 3, 2019 Pros The system allows our team to connect much faster and easier than email. The functions and features work great! Cons I would like to be able to apply notifications only to the groups I want to see notifications from. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177274/Speakap/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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