Who Uses This Software?

We serve organizations who employ 250+ non-desk workers. This includes retail, food service, grocery, hospitality, travel, logistics, insurance and franchise industries.


Average Ratings

13 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Speakap
  • www.speakap.com
  • Founded 2011
  • United States

About Speakap

Speakap is an award-winning secure and private platform enabling engagement with your 250+ non-desk employees. Sharing campaigns, best practices and results across locations, clients see a 10% spike in average sales since adopting Speakap. Used by 350+ clients in 27 countries, clients include Marriott Hotels, G-Star, Hudson's Bay, Suitsupply and Mars. With custom integrations, strengthen your brand with your own app. At an implementation success rate of 100%, engage smarter with Speakap.


Speakap Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Activity / News Feed
  • Blogs
  • Calendar Management
  • Content Management
  • Discussions / Forums
  • Employee Directory
  • Knowledge Management
  • Policy Management
  • Search
  • Wiki

Speakap Reviews Recently Reviewed!


Capterra loader

The best alternative for complex and expensive communication platforms

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.

Cons: There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.

Speakap

Sep 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: IT is very safe to use and protect your data, I also like the schedule feature that allow us to plan our working time for the whole month with the work colleagues. In addition speakap doesnt bother the user with constantly updatings and notifications.

Cons: Sometimes The sofware crash of shows a empty screen. but It could be also a problem with my cellphone.

Overall: Speakap is really good to mantain a good comunication among the company specially in the companies with to many employees and departments. Sometimes I needed to contact a colleague and I did not have his or her number and thanks to speakap we could have contact in a safe and easy way.

easy to use and fun internal communications tool

Nov 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, no complex technical set-up (you don't need the IT department)

allows creativity in content and lay-out

It's the ideal tool to stimulate spontaneous sharing of experiences and knowledge

it helps creating a community

Cons: limited data on use (statistics per location for example)

No buttons to share with more locations/groups (should be possible with a formal approval of the author)

Review Speakap by Facilicom

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: News! Accessible for all employees, secure 'encrypted' data, for pc / ipad / smartphone, with pushnotifications, interactive 'likes' and updates.

Cons: Our own influence on the 'to do' roadmap is limited.

Overall: Our overall experience is good. Speakap gives us the opportunity to connect all our employees and keep them informed about the latest news and developments in our business.

Speakap reviewed

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: user friendly, the fact that it's pc and phone based, the different options (groups, push, news etc)

Cons: the fact that people always tell me that "something is on the roadmap" but I never hear anything from them after. Nor are the requests met.

Speakap really helps you to communicatie

Jan 16, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its simple but good! And it helps you to communicate within a organization, especially when you have a decentralized organization.

Cons: Good question but we can not think of anything in particular.

Overall: Overall experience GOOD!

Capterra loader

Very good app

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helpt to get your employees invoved by your company in na easy way!

Cons: The Numbers of MB when posting a movie!

Overall: Easy to use good support whem you need it!

Fun to use

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Brings people together, tears down walls

Cons: You can use it in different ways. Sometimes difficult when to use Speakapp and when not

Overall: Fun to use

Very helpfull platform to stay connected as collegues/employees/organisation!

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, very good supporting and advising team of Speakap. You can design the platform in the way it fits your organisation most.

Cons: A skilled project leader in your organisation to implement Speakap is most helpfull for succes.

Overall: I'm very enthusiastic and I can recommend Speakap to every (bigger) organisation with multiple locations.

Speakap can give easy access to business news to all of your employees

Nov 17, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to use. Even for people who are not very familiar with computers.

Cons: Not many features to personalize the software (what you see is what you get)

Overall: We made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached.

Feedback

Nov 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - the options such as posting personal messages, groups, photos and videos

- quick way of communicating with an employee who is elsewhere

- reach a group of employees at once

- events option

Cons: - I miss the option for live video

- To manage in advance what the possibilities areideo

Overall: The collaboration is going well. There was a click immediately. They also know very well what we want as a customer. In addition, they were able to indicate well what can / can not be done.

I am content

Nov 20, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The possibilities for interaction and the easy way of sharing

Cons: Speakap is not a documentmanagement system and the search function does not work optimally

Overall: Good service, pleasant working method, short lines

Capterra loader

Speakap and Unique Nieuws

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to share stories en things to celebrate. Speaker

Cons: We have to learn how to manage a lot of insight communication: it's not a traditional intranet software.

Overall: With Speaker, we have a platform that everyone in our company can use. With own opinions, news or stories. Everyone is unique.