Best For

Companies everywhere struggle to communicate with their non-desk and distributed workforce, quickly, effectively, and securely. We support organizations in all verticals with distributed workforces.

Product Details

An award-winning secure team communication platform enabling engagement with your non-desk employees. Sharing campaigns, best practices and results across locations, clients see a 10% spike in average sales since adopting Speakap. Used by 350+ brands in 27 countries, clients include Marriott Hotels, IKEA, Saks Off Fifth and Bosch. With custom integrations, boost your brand with your own white label app. At implementation success rates of 100%, engage smarter with Speakap.

Contact Details

Speakap

https://www.speakap.com

Founded in 2011

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Speakap Features

Activity/News Feed
Alerts/Notifications
Audio Calls
Discussion Threads
File Sharing
Mobile Access
Real-time Chat
Search
Surveys & Feedback
Task Management
Third Party Integration
Video Conferencing
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Activity/News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Knowledge Base Management
Policy Management
Search
Wiki
Cataloging/Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Collaboration
Content Management
Document Management
File Sharing
Real-time Chat
Search
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Budgeting/Forecasting
Contractor Management
Employee Lifecycle Management
Employee Scheduling
Labor Forecasting
Performance Metrics
Recruitment Management
Skills Tracking
Time & Attendance Management
Variable Workforce

Speakap Reviews

Showing 5 of 43 reviews
Overall
4.4/5
Ease of Use
4.5/5
Customer Service
4.5/5
Avatar Image
Martijn L.
Manager ICT
Retail, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 20, 2018

“The best alternative for complex and expensive communication platforms”

ProsThe implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers.
ConsThere are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed.
Reviewer Source 
Source: Capterra
November 20, 2018
Verified Reviewer
Airlines/Aviation, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 3, 2019

“Jetsream”

OverallOverall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company.
ProsGreat way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way.
ConsAs with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it.
Reviewer Source 
Source: Capterra
July 3, 2019
Brandon R.
COO
Non-Profit Organization Management, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: GetApp
December 11, 2019

“Great so far...”

OverallAll typical intranet functions (centralized resources, documents, etc), plus communication, info sharing, and collaboration.
ProsWe are new to SpeakAp, but so far, initial design, build, & customer service has been impeccable, rollout was easy, and we had rapid attachment and use by our employees. Because the platform is familiar to social media users, implementation was easier than most systems. With white labeling, users adopt the platform as their own and they've been quick to use it for communication and centralized resources. All this from a very cost effective platform.
ConsWe're new to the product--thus far, no serious cons identified
Reviewer Source 
Source: GetApp
December 11, 2019
Ger-Jaco D.
IT Specialist
Health, Wellness and Fitness, 501-1000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
2/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
November 17, 2018

“Speakap can give easy access to business news to all of your employees”

OverallWe made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached.
ProsIt is very easy to use. Even for people who are not very familiar with computers.
ConsNot many features to personalize the software (what you see is what you get)
Reviewer Source 
Source: Capterra
November 17, 2018
Paul C.
Head of IT, Business and Organisation Architecture
Hospital & Health Care, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
June 10, 2019

“Speakap Usage and Implementation Review”

OverallThe app has been a great way to improve engagement across organisational boundaries, and provide another channel to communicate easily and quickly with remote workers. The support we have had from the team during our testing, implementation and launch has been great and always get a quick response to our questions and issues.
ProsThis software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful. The company specific branding has been key to the launch and ongoing engagement with the app.
ConsIt would be good to be able to see statistics and analytics in Real Time

Vendor Response

By Speakap on July 11, 2019
Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out.
Reviewer Source 
Source: Capterra
June 10, 2019