# Speakap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Speakap the right Collaboration solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177274/Speakap/reviews --- Speakap 4.4 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Speakap Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Babette L. Communicatiespecialist en tekstschrijver Human Resources Used the software for: Less than 6 months ### "Speakap and Unique Nieuws" October 31, 2018 5.0 With Speaker, we have a platform that everyone in our company can use. With own opinions, news or stories. Everyone is unique. Pros Easy to share stories en things to celebrate. Speaker Cons We have to learn how to manage a lot of insight communication: it's not a traditional intranet software. Review Source VR Verified Reviewer Cashier/seller Retail Used the software for: 1-2 years ### "Speakap " September 12, 2018 4.0 Speakap is really good to mantain a good comunication among the company specially in the companies with to many employees and departments. Sometimes I needed to contact a colleague and I did not have his or her number and thanks to speakap we could have contact in a safe and easy way. Pros IT is very safe to use and protect your data, I also like the schedule feature that allow us to plan our working time for the whole month with the work colleagues. In addition speakap doesnt bother the user with constantly updatings and notifications. Cons Sometimes The sofware crash of shows a empty screen. but It could be also a problem with my cellphone. Review Source GB Gert B. Marketing Manager Automotive Used the software for: 6-12 months ### "Review" June 12, 2019 3.0 Use it on a daily basis. It's basically ok. Pros Quite easy to use for me. Prefer the app. Cons Apparently not always clear for end-users; we had to organize workshops. Doesn't work without a good content plan and internal ambassadors. Reason for choosing Speakap Gourps decision. Was not 100% convinced. Review Source VR Verified Reviewer Corporate Communication Manager Entertainment Used the software for: 2+ years ### "easy to use and fun internal communications tool" November 19, 2018 4.0 Pros easy to use, no complex technical set-up (you don't need the IT department) allows creativity in content and lay-out It's the ideal tool to stimulate spontaneous sharing of experiences and knowledge it helps creating a community Cons limited data on use (statistics per location for example) No buttons to share with more locations/groups (should be possible with a formal approval of the author) Review Source PC Paul C. Head of IT, Business and Organisation Architecture Hospital & Health Care Used the software for: 6-12 months ### "Speakap Usage and Implementation Review" June 10, 2019 4.0 The app has been a great way to improve engagement across organisational boundaries, and provide another channel to communicate easily and quickly with remote workers. The support we have had from the team during our testing, implementation and launch has been great and always get a quick response to our questions and issues. Pros This software is easy to use and has good features to be able to set-up structures in line with our organisation hierarchy, and specialist groups for specific content types. The employee set-up process is easy and easy to post news items and on the timeline. There are features for private messaging which is really useful. The company specific branding has been key to the launch and ongoing engagement with the app. Cons It would be good to be able to see statistics and analytics in Real Time Reason for choosing Speakap Company specific branding Ease of use, simple user interface Review Source Response from Speakap July 11, 2019 Hi Paul, thanks for your review! We'll forward your feedback to the product team. The Statistics feature is a priority on the product roadmap, which is here if you want to check out other upcoming features (https://www.speakap.com/en/roadmap). Your review reiterates the importance of this feature, and we look forward to rolling it out. VR Verified Reviewer Manager HR Automotive Used the software for: 1-2 years ### "Speakap really helps you to communicatie" January 16, 2019 4.0 Overall experience GOOD! Pros Its simple but good! And it helps you to communicate within a organization, especially when you have a decentralized organization. Cons Good question but we can not think of anything in particular. Review Source VR Verified Reviewer Customer Success Manager Information Technology and Services Used the software for: 1-2 years ### "Speed up your internal comms" June 7, 2019 5.0 Pros extremely user friendly app, no explanation needed Cons nothing at all, works really smoothly, no hick-ups Review Source PG Penny G. Managing Director Retail Used the software for: 1-2 years ### "Fantastic tool " July 7, 2019 5.0 Fantastic tool! Gives me a lot of energy to see what my store teams are up and how engaged they are. Great how I can connect with every employee directly. It's also a tool in solving problems quickly. Pros Great way of informing, inspiring, engaging and connecting people. Great to see best practices within our organisation and the speed in which we adopt and execute tools and best practices across our estate. Cons I don't think I can forwarding a post. Review Source LW Louise W. Group L&D Manager Retail Used the software for: 6-12 months ### "Reaching the front line" June 12, 2019 5.0 The Speakap team have literally held our hand the whole way, for a company that is running to catch up with technology we are embracing every tool we acquire but are still running to to catch up on how to use it. The Speakap team have never made us feel like the needy pests we probably were, they've answered every query, plea for help and shown support the whole way through from concept to launch! Pros It's simple, easy to pick up and professional! We now have our own personal platform with all the feel and branding of a much larger brand Cons There's very little to dislike! All the features feed into to alleviating anything that you might like least. Review Source VR Verified Reviewer Manager Human Resources Leisure, Travel & Tourism Used the software for: 1-2 years ### "Very helpfull platform to stay connected as collegues/employees/organisation!" November 26, 2018 5.0 I'm very enthusiastic and I can recommend Speakap to every (bigger) organisation with multiple locations. Pros Easy to use, very good supporting and advising team of Speakap. You can design the platform in the way it fits your organisation most. Cons A skilled project leader in your organisation to implement Speakap is most helpfull for succes. Review Source AD Amy D. HR manager Building Materials Used the software for: 6-12 months ### "Great application" June 14, 2019 5.0 Pros The ease of use (it is an application similar to Facebook but for professional use). Cons Nothing Review Source ZW Zoe W. Buyers Administrator Retail Used the software for: Less than 6 months ### "Great product" June 12, 2019 5.0 Pros I love the ease of the entire software. It is not difficult to use at all and I feel that I have improved relationships with my colleagues through talking to them on a platform other than business email. Cons I dislike the background, it seems very female focused. Review Source DG Duane G. Pilot Airlines/Aviation Used the software for: Less than 6 months ### "Speakap" July 4, 2019 5.0 Hoping for increased and more transparent communication companywide Pros App has great Ease of use and user interface Cons There are a couple features I would like to see implemented Review Source FV Freek V. Sales Manager Packaging and Containers Used the software for: Less than 6 months ### "Review PGSTEAM" June 6, 2019 4.0 Pros Easy to use, easy access, look and feel of facebook Cons limited layout possibilities, not available in Appstore Review Source VR Verified Reviewer Pilot Airlines/Aviation Used the software for: 6-12 months ### "Jetsream" July 3, 2019 4.0 Overall the application is doing well. Gets the job done well. Allows the company to be in direct contact with everyone and I think that is a great tool. I was impressed to see how many people have started to use the application already, I figured it would have taken a little bit of time for people to start using it. I hope that we start to see more and more people post things. This is a great tool for questions about literally anything pertaining to Flexjet. I am glad that we got this tool for our company. Pros Great way to get all employees to connect and ask questions. It is nice that management can respond directly to the employees if they have questions. It is also fun to see everyones experience on the road. I also like that the weekly message and other "call" like updates are written out so that people can read them without having to call. Seems that the message may reach more people that way. Cons As with any personalized software, there're are going to be growing pains. Some of the features on the mobile app take a little bit of getting used to. Such as trying to like a post, half the time it asks you if you want to report the post instead of actually liking the post. This is due to the sensitivity of the heart icon. There were growing pains in the beginning with posting videos, however this got resolved quickly. It takes a little bit of time to figure out where all the groups are. Experience from helping people on the road that are un familiar with social media platforms, explaining where the groups are and how to use them and how they correlate to the timeline has made some of them confused. However I think that in the long run they seem to understand it. I did find it difficult to find the specific fleet that is assigned to each pilot within Jetstream. After a little help from above we found it. It takes a bit of searching to find it. Review Source VR Verified Reviewer IT Project Manager Hospital & Health Care Used the software for: 6-12 months ### "Great communication app" June 10, 2019 4.0 Support have been really quick and responsive, the rolllout and implomentation has been handled very well and we are looking forward to using Speakap everyday and driving communication in our business Pros Speakap have been great working with us on the implementation and roll out of the system. A good tool to connect with remote workers. Accessible to all employees and partners but secure and controlled. Simple to use and quick to pick up. Groups help people talk about shared interests (training, tips, FAQ’s ect). Cons As mentioned in other reviews the reporting is a little lacking and some features are only available on the iPhone App (this will change). Needs a bit more depth in the features (no polls or surveys for example) but im confident these will be coming to the app soon! Review Source Response from Speakap July 11, 2019 Hi there, thanks for your review! We appreciate your feedback. Our product teams are prioritizing Android feature adoption so that you'll be able to access all features on this soon. Also, you can look forward to our new Polls feature being released in the next few months! Martijn L. Manager ICT Retail Used the software for: 1-2 years ### "The best alternative for complex and expensive communication platforms" November 20, 2018 5.0 Pros The implementation is the key to success. There are alternatives, but as far as I know is Speakap is the only one who really understand the importance of a smooth implementation and onboarding. Therefor employees of Speakap are helping with the actual onboarding, the customizing of the app and helping with a strategy for content. Speakap is easy to use and the service is excellent. Not an anonymous software product but a partner who really knows their customers. Cons There are just a few reporting options, it would be nice to have more insights. Furthermore, the synchronisation between our Active Directory and Speakap is not fully automated. We started wit CSV exchange, the API possibilities are not fully developed. Review Source Wayne T. CHRO Human Resources Used the software for: 6-12 months ### "Great tools to engage employees in retail and locations that don't Intranet via PC or Kiosk" June 6, 2019 5.0 Trying to engage employee in various locations who don't have access to our company intranet. Yet we still want to keep them updated and feel like they know what's going on in the larger company Pros We have a variety of disparate tools and applications. Like how Speakap can bolt on top and be used as a front end to all of the other applications. A great way to engage an audience outside of your normal network on their mobile phones. Like how it easily integrates with enterprise software like Workday. Plus they've figured out a way to deal with mobile usage legal requirements in states like California Cons It's an adding another tool to our system but how it can serve as a front end with seamless user experience far outweighs any negatives Review Source Megan S. Influencer Manager Marketing and Advertising Used the software for: Less than 6 months ### "Thanks Speakap!" July 10, 2019 5.0 Speakap has been very attentive to our every need. Whenever we have a question, they are quick to answer it. Their team was even willing to be physically present to help us do training. They have been open to suggestions and we are excited to watch the product grow! Pros This platform is super intuitive. We went through a couple other platforms in our search for the right one and this one seemed to be the easiest for our users! Most people were able to figure it out right off the bat. It has made internal communication easy and fun! Cons There are a couple of features that we noted wanting to have, however, Speakap does have most of these on its roadmap for the future! Review Source Emilie F. Marketing & Communication Coordinator Belgium Automotive Used the software for: 6-12 months ### "Smooth, structured communication through Speakap" June 12, 2019 4.0 Currently, we are still in the start-up phase and are trying to encourage more people internally to post information online. This ranges from internal vacancies, tips & tricks about our new computer system, to novelties in our product range of LKQ Belgium. Pros Speakap is an effective and efficient way to communicate with everyone, in every department at every location. It is a single channel of communication that enables us to reach everyone in our organisation immediately. Cons At the moment, I am also being asked a lot of technical questions as an administrator, but it would be useful if my colleagues could ask a helpdesk at speakap directly to help them further. Currently, the maintenance takes a lot of time. Also it is a lot of work to add new users to the platform. Review Source Kees V. Sales Director Retail Used the software for: 1-2 years ### "Very good app" November 16, 2018 5.0 Easy to use good support whem you need it! Pros It helpt to get your employees invoved by your company in na easy way! Cons The Numbers of MB when posting a movie! Review Source LI Laetitia I. Customer Service Manager Retail Used the software for: 1-2 years ### "Speakap customer service tool" June 7, 2019 4.0 good experience but since it is limited in certain features, it can become difficult in use. Also the changes in the mapping is a very long process, the support depends on the content of the problem. Some issues are quick fixed but others can really take some weeks Pros it is easy to use and very visual for our shops Cons the mapping system takes too long where changes are to be done Review Source EB Ester B. Director of excellence and social responsibility Sports Used the software for: 2+ years ### "Claror" July 18, 2019 4.0 Pros Very intuitive, easy to use and very adaptable to organizations with matrix structure Cons To be able to choose more than one recipient in the post Review Source PR Patrick R. Project manager Facilities Services Used the software for: 2+ years ### "Review Speakap by Facilicom" November 19, 2018 5.0 Our overall experience is good. Speakap gives us the opportunity to connect all our employees and keep them informed about the latest news and developments in our business. Pros News! Accessible for all employees, secure 'encrypted' data, for pc / ipad / smartphone, with pushnotifications, interactive 'likes' and updates. Cons Our own influence on the 'to do' roadmap is limited. Review Source GD Ger-Jaco D. IT Specialist Health, Wellness and Fitness Used the software for: 2+ years ### "Speakap can give easy access to business news to all of your employees" November 17, 2018 3.0 We made the decision to start with Speakap because we have a lot of employees without a computer. Now we can easily reach everyone and share news knowing that all are reached. Pros It is very easy to use. Even for people who are not very familiar with computers. Cons Not many features to personalize the software (what you see is what you get) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.