# NetSuite Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of NetSuite Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of NetSuite Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/177302/NetSuite-IN

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# 

 NetSuite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 5, 2025

Written byMolly Burke

Molly Burke

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o...

[See bio & all articles](https://www.capterra.com/resources/author/mburke/)

Edited byLindsay Page

Lindsay Page

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety o...

[See bio & all articles](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/)

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications.

Edited by [Lindsay Page](https://www.capterra.com/resources/author/lindsay-page/)

Editor

Lindsay Page has been an editor at Capterra for three years. She specializes in editing data-driven research and tech trends reports for small and midsize businesses. She has more than a decade of experience writing and editing for a variety of industries, with expertise in cybersecurity, corporate and securities regulation, and finance. She has been a writer, editor, senior editor, and associate director.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NetSuite

NetSuite Overview:

### Key takeaways

Insights from verified Capterra reviews

NetSuite is a cloud-based enterprise-resource-planning system (ERP) used by small businesses in IT services, accounting, and retail to manage financials, billing, and reporting. Users highlight its real-time reporting and automation as key benefits but cite performance issues and pricing as drawbacks. Recent updates include AI-powered planning tools and new connectors for Salesforce, Shopify B2B, and Outlook.

### Our verdict

NetSuite offers deep financial functionality and strong daily usability, but buyers should be prepared for a steep learning curve and added costs for advanced features. Reviewers frequently cite slow performance and complex customization as trade-offs, yet many still find the system worthwhile for its ability to centralize operations and scale with growing needs.

Overall rating

Based on 1,991 user reviews

Reviews sentiment

Positive

85%

Neutral

10%

Negative

5%

Pros & cons

Automated financial management system

Seamless global access and integration

High and unpredictable costs

Frequent bugs and unresolved errors

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## NetSuite alternatives

NetSuite may not suit every team, especially if you prefer a simpler interface, need fewer financial controls, or want pricing that scales more predictably with smaller teams. Explore other ERP tools that better align with your workflow and budget.

Highest Rated

[4.5 (4,506)](https://www.capterra.com/p/142390/FreshBooks/reviews/)

Starting price

$21.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/135757/NetSuite/alternatives/)

## Who uses NetSuite?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Automated financial management system

89% positive reviews out of 158

Most reviewers describe accounting and financial management as comprehensive, automating tasks and improving reporting accuracy.

Mark P

Financial Analyst, 1,001 - 5,000 employees.

"I like its ability to centralize and automate financial processes, from accounting and asset management to financial planning and data analysis."

High and unpredictable costs

69% negative reviews out of 205

Most reviewers find pricing expensive, with hidden fees, costly add-ons, and frequent price increases after contracts.

Pie O

Premium Support, 201 - 500 employees.

"And it becomes much more expensive when you realize that most of what you are paying for is truly quite subpar and that you must purchase extra software or SAAS to make up for its limitations."

Seamless global access and integration

89% positive reviews out of 150

Most reviewers find access and connectivity allow real-time collaboration, integrations, and device flexibility worldwide.

Nicholas C

PRESIDENT, 51 - 200 employees.

"The seamless access and company-wide visibility it offers are truly irreplaceable."

Frequent bugs and unresolved errors

70% negative reviews out of 135

Most reviewers indicate bugs and issues disrupt workflows, with slow fixes and inconsistent support for technical problems.

Ashley H

Managing Director, 2 - 10 employees.

"Throughout our time with NetSuite, I found that no one seemed to have the necessary expertise to fix the issues we faced. Despite numerous requests to speak with supervisors, I was consistently told that our problems could be solved by spending more money, which was both frustrating and unacceptable."

Flexible cloud-based ERP platform

93% positive reviews out of 105

Most reviewers indicate cloud enables secure, remote access, reduces IT costs, and supports business continuity.

Dina S

Compensation and Benefits Assistant, 10,001+ employees.

"All sizes of enterprises can benefit from NetSuite, which is a complete and adaptable company management program. Because of its cloud-based architecture, which makes it available from anywhere, it has many powerful and well-designed features."

Slow system response times

77% negative reviews out of 117

Most reviewers report performance and speed issues, with frequent delays in loading, reporting, and transaction processing.

Brandon E

Sales Specialist, 5,001 - 10,000 employees.

"In comparison to other modern apps, I found NetSuite to be frustratingly slow when it came to loading reports or processing transactions."

## NetSuite's interface

NetSuite’s interface is highly customizable but often described as visually outdated and complex to navigate. Users report that frequent clicks, inconsistent menu paths, and dense layouts slow down workflows, especially during reporting and setup.

Molly Burke

You’ll need time to get comfortable with NetSuite’s interface; reviewers often mention that even basic tasks like report filtering or invoice creation involve multiple steps and hidden menus, which can frustrate teams without a dedicated admin or prior ERP experience.

Ease of Use

4.0 (1,947)

4.0

Based on 1,947 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Molly Burke

NetSuite’s top-rated features give finance teams control and clarity across core workflows, from managing payables to generating reports. Meanwhile, automation and real-time visibility reduce manual effort and support faster decision-making.

Features

4.2 (1,915)

4.2

Based on 1,915 reviews

The NetSuite features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Accounts payable

4.5 (38)

38 reviewers rated this feature

Enables real-time tracking and automation of vendor payments, with support for multi-currency transactions and layered financial controls. Reviewers highlight its ability to streamline invoice approvals and reduce manual entry.

Financial management

4.2 (100)

100 reviewers rated this feature

Supports budgeting, forecasting, and global financial oversight with real-time reporting and automation. Users value the ability to manage P&L, expenses, and financial metrics like COGS and MRR from a single dashboard.

General ledger

4.2 (238)

238 reviewers rated this feature

Offers centralized visibility and control over financial transactions, with flexible reporting and integration with Excel and databases. Reviewers note its role as a reliable source of truth for accounting operations.

Payment processing

4.1 (103)

103 reviewers rated this feature

Facilitates secure, efficient payments to vendors and customers, including ACH and invoice-linked transactions. Integrations like SuiteSync are praised for enabling direct payments from invoices.

Project planning/scheduling

4.1 (35)

35 reviewers rated this feature

Helps teams coordinate timelines and resources, though detailed review insights are limited.

Invoice creation

4.1 (99)

99 reviewers rated this feature

Automates invoice generation with customizable templates and AR listing tools. Reviewers mention time savings, error alerts, and scripting support, though some find template editing difficult.

Online invoicing

3.2 (29)

29 reviewers rated this feature

Enables invoice delivery via email, but one user noted they had to download invoices and send them separately.

Bank reconciliation

3.3 (81)

81 reviewers rated this feature

Helps monitor cash flow and verify balances, but reviewers flagged issues such as reconciling without a zero balance, limited integration, and lack of full functionality. Several noted it was difficult to implement or not used at all.

Order fulfillment

3.4 (31)

31 reviewers rated this feature

Supports inventory and order tracking, but feedback is mixed. While one reviewer praised its precision and approval workflows, others noted it was not implemented, difficult to customize, or unclear in function.

Customizable fields

3.6 (21)

21 reviewers rated this feature

Allows tailoring of fields for niche needs. Some reviewers found it flexible and convenient, while others described it as too hard and time-consuming to configure.

AI-powered automation

0 reviewers rated this feature

Embedded AI handles repetitive tasks, flags anomalies, and generates insights across financial and operational workflows.

Enterprise performance management (EPM)

0 reviewers rated this feature

Integrates planning, budgeting, forecasting, and financial close into a unified system with embedded AI for narrative reporting and variance analysis.

Multi-entity management

0 reviewers rated this feature

Centralizes control over multiple subsidiaries and legal entities, supporting global operations with local compliance and consolidated reporting.

Supply chain optimization

0 reviewers rated this feature

Enhances planning, fulfillment, and inventory utilization with tools like MRP rescheduling, transfer order filtering, and disruption alerts.

NetSuite Connector for Salesforce

0 reviewers rated this feature

Syncs customer, order, and financial data between NetSuite and Salesforce to reduce manual entry and improve visibility across systems. This integration supports faster sales-to-cash cycles and cleaner data handoffs.

SuiteProcurement

0 reviewers rated this feature

Automates indirect purchasing workflows and integrates with suppliers like Amazon Business and Staples. It streamlines approvals, enforces policy compliance, and improves visibility into non-inventory spend.

AI-powered contextual insights

0 reviewers rated this feature

Embedded in NetSuite Analytics Warehouse, this tool automatically generates visual and narrative insights to help users compare performance across time periods or business units.

AI assistant in Compliance 360

0 reviewers rated this feature

Summarizes audit findings and recommends next steps, helping teams manage compliance tasks more efficiently and reduce risk exposure.

All key features (370)

Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities

100.00% of 1 reviewers that rated this feature as important or highly important

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

0.00% of 1 reviewers that rated this feature as important or highly important

Outsource and manage third party logistics

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

65.00% of 20 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

80.85% of 235 reviewers that rated this feature as important or highly important

Integrate with a third-party accounting system

66.67% of 3 reviewers that rated this feature as important or highly important

Enables real-time tracking and automation of vendor payments, with support for multi-currency transactions and layered financial controls. Reviewers highlight its ability to streamline invoice approvals and reduce manual entry.

38 reviewers rated this feature

Track outstanding invoices and the money owed from clients

79.07% of 86 reviewers that rated this feature as important or highly important

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

50.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

57.97% of 69 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

66.67% of 9 reviewers that rated this feature as important or highly important

One-off queries made on an as-needed basis

0% of 0 reviewers...

Generate one-off reports that meet information requirements

100.00% of 3 reviewers that rated this feature as important or highly important

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

0% of 0 reviewers...

Categorizes outstanding invoices based on the amount of time they have remained unpaid

0.00% of 1 reviewers that rated this feature as important or highly important

Summarizes audit findings and recommends next steps, helping teams manage compliance tasks more efficiently and reduce risk exposure.

0 reviewers rated this feature

Embedded AI handles repetitive tasks, flags anomalies, and generates insights across financial and operational workflows.

0 reviewers rated this feature

Embedded in NetSuite Analytics Warehouse, this tool automatically generates visual and narrative insights to help users compare performance across time periods or business units.

0 reviewers rated this feature

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

52.63% of 19 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

70.59% of 34 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

84.62% of 13 reviewers that rated this feature as important or highly important

Route documents and other data through one or more stakeholders for review and approval

0% of 0 reviewers...

Manage assets throughout their lifecycle to optimize profit

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

100.00% of 2 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

85.42% of 144 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

0% of 0 reviewers...

Setup and send recurring or automated bills

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

100.00% of 2 reviewers that rated this feature as important or highly important

Manage customer orders that cannot be filled immediately due to out-of-stock items

0% of 0 reviewers...

Helps monitor cash flow and verify balances, but reviewers flagged issues such as reconciling without a zero balance, limited integration, and lack of full functionality. Several noted it was difficult to implement or not used at all.

81 reviewers rated this feature

The ability to identify a barcode on or within an image or packaging

0% of 0 reviewers...

Print and scan barcode or labels

0.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

0.00% of 1 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

0% of 0 reviewers...

Compare key metrics for the business against prominent players in the industry

50.00% of 2 reviewers that rated this feature as important or highly important

This capability streamlines billing with automation, integrated invoicing, and bulk processing. Users think it saves time and supports cash flow management, but some report a steep learning curve and limitations with partial or recurring invoices.

77.83% of 415 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

55.56% of 9 reviewers that rated this feature as important or highly important

Create bills of materials

0% of 0 reviewers...

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

100.00% of 4 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

89.29% of 28 reviewers that rated this feature as important or highly important

Accounting functionality within the system, not requiring integration with third-party tools

0% of 0 reviewers...

Technological processes and strategies used for collecting, managing, and analyzing organizational data

125.00% of 4 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

61.54% of 13 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

33.33% of 6 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

0.00% of 1 reviewers that rated this feature as important or highly important

Monitor service demand and performance to plan for adequate resources that meet business needs

0% of 0 reviewers...

Determine and plan production capacity based on changing demands

0% of 0 reviewers...

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

0% of 0 reviewers...

Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period

0% of 0 reviewers...

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

66.67% of 3 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

100.00% of 2 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

0% of 0 reviewers...

A financial statement that lists a company's accounts and details the account type and balance

100.00% of 77 reviewers that rated this feature as important or highly important

Receive and deposit or issue and record check payments

100.00% of 3 reviewers that rated this feature as important or highly important

Issue payments to third parties via checks

75.00% of 8 reviewers that rated this feature as important or highly important

Track the status of assets and whether they're checked in or out

0% of 0 reviewers...

Manage contact details and communication with clients

100.00% of 5 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

100.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

57.14% of 14 reviewers that rated this feature as important or highly important

Leave comments and notes on documents for others to view

0% of 0 reviewers...

Tracking, calculating, and paying commissions and earnings to employees

100.00% of 1 reviewers that rated this feature as important or highly important

Manage a group of members established for coordinating plans, programs, or other initiatives

0% of 0 reviewers...

Manage and track all internal and external communication conducted via calls, email, text, or chat

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

62.50% of 16 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

0% of 0 reviewers...

Configure existing workflows to meet your organization's needs

50.00% of 2 reviewers that rated this feature as important or highly important

Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting

0% of 0 reviewers...

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

63.64% of 55 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

58.18% of 55 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

0% of 0 reviewers...

Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more.

0% of 0 reviewers...

Manage budgets, track and optimize spending and align capacity to workload demand

100.00% of 1 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

0% of 0 reviewers...

Forecast of the expenses necessary for project completion

66.67% of 3 reviewers that rated this feature as important or highly important

Software for Certified Public Accountants to aid clients in achieving financial goals.

0% of 0 reviewers...

Accept and process credit card transactions

85.71% of 7 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

53.85% of 26 reviewers that rated this feature as important or highly important

Integration with third-party CRM systems

0% of 0 reviewers...

Unload incoming material to outbound vehicles with little or no storage between

0.00% of 1 reviewers that rated this feature as important or highly important

Record customer information, purchase history, and other notes

100.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

100.00% of 6 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

0% of 0 reviewers...

Store and organize information about customers and previous interactions

0% of 0 reviewers...

Reports that show customers their invoices, payments, and balance on the account

40.00% of 5 reviewers that rated this feature as important or highly important

Allows tailoring of fields for niche needs. Some reviewers found it flexible and convenient, while others described it as too hard and time-consuming to configure.

21 reviewers rated this feature

Customize contracts and forms to collect specific information

0% of 0 reviewers...

Invoices that can be tailored according to company's branding, payment terms and personalized information

0% of 0 reviewers...

Alter the layout and content of reports

95.77% of 71 reviewers that rated this feature as important or highly important

Rules followed by the software/AI can be configured by users to suit their specific needs

0% of 0 reviewers...

Pre-designed layouts that can be customized to match preferences and requirements

78.38% of 37 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

Assembly of graphs and charts for visualizing and tracking statistics/metrics

71.43% of 7 reviewers that rated this feature as important or highly important

Creation and customization of dashboards

0.00% of 1 reviewers that rated this feature as important or highly important

The process of entering information or updating records in a computer system or database

0% of 0 reviewers...

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

80.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

81.25% of 16 reviewers that rated this feature as important or highly important

Ability to handle large datasets

0.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

92.00% of 25 reviewers that rated this feature as important or highly important

Graphical representation of data

50.00% of 2 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

0% of 0 reviewers...

Forecast customer demand using historical insights and simulations

50.00% of 2 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

100.00% of 5 reviewers that rated this feature as important or highly important

Track products that are for sale at a reduced price or part of coupon promotions

100.00% of 1 reviewers that rated this feature as important or highly important

Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

50.00% of 8 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

78.57% of 14 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

0% of 0 reviewers...

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

50.00% of 2 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

100.00% of 1 reviewers that rated this feature as important or highly important

Track and collect membership dues

50.00% of 2 reviewers that rated this feature as important or highly important

Receive an automatic notification when the exact same payment is about to be initiated for the second time

94.44% of 18 reviewers that rated this feature as important or highly important

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

77.78% of 9 reviewers that rated this feature as important or highly important

Transfer of data from one computer system to another

0% of 0 reviewers...

Transfer money electronically between two bank accounts

60.00% of 5 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

50.00% of 6 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

40.00% of 5 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

85.71% of 7 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

0% of 0 reviewers...

Track employee schedules, availability, and performance across projects and tasks

80.00% of 5 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

0% of 0 reviewers...

Assign working shifts or tasks to employees based on their availability

0% of 0 reviewers...

Helps users manage the maintenance of assets; offers reporting to identify areas for improvement

100.00% of 4 reviewers that rated this feature as important or highly important

Integrates planning, budgeting, forecasting, and financial close into a unified system with embedded AI for narrative reporting and variance analysis.

0 reviewers rated this feature

Integrate with existing ERP systems

0% of 0 reviewers...

Schedule and manage the logistics of activities and other gatherings

0% of 0 reviewers...

Attaching relevant receipts or supporting documents to submit expenses for reimbursement

57.14% of 7 reviewers that rated this feature as important or highly important

Plan, pay and track business related expenses.

0% of 0 reviewers...

Monitor and record expenses such as purchases or charges incurred

54.17% of 48 reviewers that rated this feature as important or highly important

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

50.00% of 2 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

0% of 0 reviewers...

Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk

88.24% of 17 reviewers that rated this feature as important or highly important

Supports budgeting, forecasting, and global financial oversight with real-time reporting and automation. Users value the ability to manage P&L, expenses, and financial metrics like COGS and MRR from a single dashboard.

100 reviewers rated this feature

NetSuite offers real-time, customizable financial reporting with intuitive visuals and strong integration across modules. Some reviewers find the reporting capabilities comprehensive and helpful for audits, but a few mention that navigation and user experience could be improved.

77.19% of 285 reviewers that rated this feature as important or highly important

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

100.00% of 2 reviewers that rated this feature as important or highly important

Software specialized for accountants and accounting firms

0% of 0 reviewers...

Primarily serving architecture, engineering, and construction industry professionals

0% of 0 reviewers...

Serves B2B organizations

0.00% of 1 reviewers that rated this feature as important or highly important

Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.

0% of 0 reviewers...

To be used by the hospitality industry

0% of 0 reviewers...

Intended to be used by insurers

0% of 0 reviewers...

Specifically designed to address the needs of law firms and legal departments

0% of 0 reviewers...

Intended for medical use such as diagnosis, treatment, and consultation

0% of 0 reviewers...

Software for metal fabrication

0% of 0 reviewers...

Software specialized for non-profit organizations

66.67% of 3 reviewers that rated this feature as important or highly important

For realtors, real estate investors, property managers, and other real estate professionals.

0% of 0 reviewers...

Serves restaurants

0% of 0 reviewers...

For Retail Stores

100.00% of 1 reviewers that rated this feature as important or highly important

Designed for small businesses

0.00% of 1 reviewers that rated this feature as important or highly important

Designed to be used by trucking businesses

0% of 0 reviewers...

Form predictions based on past and present data/trends

81.25% of 32 reviewers that rated this feature as important or highly important

Identify and prevent suspicious activity

0% of 0 reviewers...

Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability)

0% of 0 reviewers...

Activities related to raising money for a specific cause

0.00% of 1 reviewers that rated this feature as important or highly important

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

0% of 0 reviewers...

Offers centralized visibility and control over financial transactions, with flexible reporting and integration with Excel and databases. Reviewers note its role as a reliable source of truth for accounting operations.

238 reviewers rated this feature

Monitor application statuses, proposals and award funds

0% of 0 reviewers...

Compliant with HIPAA, which sets standards for sensitive patient data protection

0% of 0 reviewers...

Automates core HR functions such as talent management, employee evaluation and learning management

66.67% of 6 reviewers that rated this feature as important or highly important

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

0% of 0 reviewers...

Management of inbound and outbound shipments in the context of international trade

100.00% of 1 reviewers that rated this feature as important or highly important

NetSuite gives you easy access to accurate, customizable income statements and balance sheets with drilldown and consolidation options. Some reviewers find it user-friendly and valuable for audits, while others mention occasional slow loading and confusing report headers.

83.15% of 273 reviewers that rated this feature as important or highly important

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

80.00% of 15 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

30.00% of 10 reviewers that rated this feature as important or highly important

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

0% of 0 reviewers...

Cross-checking financial records with physical inventory counts and records

80.00% of 20 reviewers that rated this feature as important or highly important

Monitor product stock levels

70.91% of 110 reviewers that rated this feature as important or highly important

NetSuite helps you monitor inventory levels in real time, optimize warehouse operations, and track items across locations. Reviewers indicate it’s reliable, customizable, and simplifies stock control, though some mention navigation can be less intuitive for infrequent users.

72.27% of 220 reviewers that rated this feature as important or highly important

Maintain and control the stock level of inventory

0.00% of 3 reviewers that rated this feature as important or highly important

Track stock count levels to manage product reordering

100.00% of 2 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

73.21% of 56 reviewers that rated this feature as important or highly important

Manage and handle financial assets as well as other investments.

0% of 0 reviewers...

Automates invoice generation with customizable templates and AR listing tools. Reviewers mention time savings, error alerts, and scripting support, though some find template editing difficult.

99 reviewers rated this feature

Store and view prior invoices for each account/client

75.00% of 24 reviewers that rated this feature as important or highly important

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

66.67% of 6 reviewers that rated this feature as important or highly important

Creation, processing, verification, and execution of invoices till the payment is made

69.12% of 136 reviewers that rated this feature as important or highly important

Integration with Internet of Things devices to automate real-time tracking, data collection and other processes

0.00% of 3 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

0% of 0 reviewers...

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

100.00% of 2 reviewers that rated this feature as important or highly important

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

0% of 0 reviewers...

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

71.43% of 7 reviewers that rated this feature as important or highly important

Group and package individual but related items as one package set

0% of 0 reviewers...

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

0.00% of 2 reviewers that rated this feature as important or highly important

Predict labor requirements based on past and present data/trends

0% of 0 reviewers...

Manage the process of attracting and converting business prospects into leads

88.89% of 9 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

51.72% of 29 reviewers that rated this feature as important or highly important

Score a lead on their quality or likelihood to buy based on certain behaviors

66.67% of 9 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

0% of 0 reviewers...

Facilitate the process of ordering and the mail delivery of products

0% of 0 reviewers...

Manage, maintain and track the performance of assets and equipment

100.00% of 1 reviewers that rated this feature as important or highly important

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

0% of 0 reviewers...

Automate workflows and trigger campaigns based on customer actions

50.00% of 2 reviewers that rated this feature as important or highly important

Material requirements planning software manages the scheduling and inventory control for manufacturers.

100.00% of 1 reviewers that rated this feature as important or highly important

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

0% of 0 reviewers...

Add, store and access information pertaining to members

0.00% of 1 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

0% of 0 reviewers...

Provides intelligence to make the right inventory purchasing decisions.

0% of 0 reviewers...

Manufacturing execution systems focus on quality control in the production process.

0% of 0 reviewers...

Monitor task progress and planned accomplishments to better manage project status

100.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

25.00% of 16 reviewers that rated this feature as important or highly important

Access the system via a mobile application

100.00% of 1 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

0% of 0 reviewers...

Observe and track the demand, usage, progress or quality of a system, product, or user

100.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

100.00% of 1 reviewers that rated this feature as important or highly important

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the accounting and financial aspects of multiple locations or companies in a single location

57.14% of 7 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

76.92% of 13 reviewers that rated this feature as important or highly important

Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location

0% of 0 reviewers...

Centralizes control over multiple subsidiaries and legal entities, supporting global operations with local compliance and consolidated reporting.

0 reviewers rated this feature

Manage and support multiple locations

76.92% of 13 reviewers that rated this feature as important or highly important

Manage multiple teams and operations from a central location

100.00% of 3 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

77.78% of 18 reviewers that rated this feature as important or highly important

Syncs customer, order, and financial data between NetSuite and Salesforce to reduce manual entry and improve visibility across systems. This integration supports faster sales-to-cash cycles and cleaner data handoffs.

0 reviewers rated this feature

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

0.00% of 2 reviewers that rated this feature as important or highly important

Enables invoice delivery via email, but one user noted they had to download invoices and send them separately.

29 reviewers rated this feature

Accept and process online payment transactions

64.71% of 17 reviewers that rated this feature as important or highly important

Track employee and task times using internet connection

0.00% of 1 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

50.00% of 4 reviewers that rated this feature as important or highly important

Supports inventory and order tracking, but feedback is mixed. While one reviewer praised its precision and approval workflows, others noted it was not implemented, difficult to customize, or unclear in function.

31 reviewers rated this feature

Manage and track customer orders for goods, investments, or any other purchases

77.59% of 116 reviewers that rated this feature as important or highly important

Send / receive, process, and execute orders

0% of 0 reviewers...

Track orders throughout the fulfillment process

111.11% of 9 reviewers that rated this feature as important or highly important

Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit

0.00% of 1 reviewers that rated this feature as important or highly important

Allow customers to make a partial payment on an invoice and track remaining debt

200.00% of 1 reviewers that rated this feature as important or highly important

Tracking, managing, and initiating the transfer of funds for overdue customer payments

33.33% of 3 reviewers that rated this feature as important or highly important

Facilitates secure, efficient payments to vendors and customers, including ACH and invoice-linked transactions. Integrations like SuiteSync are praised for enabling direct payments from invoices.

103 reviewers rated this feature

Reconcile payments with corresponding invoices or orders for accounting purposes

100.00% of 2 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

45.45% of 11 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

0.00% of 2 reviewers that rated this feature as important or highly important

Level of completion within a task

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

42.86% of 7 reviewers that rated this feature as important or highly important

Monitoring and measurement of relevant metrics to assess the performance of IT resources

0% of 0 reviewers...

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

100.00% of 2 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

37.50% of 8 reviewers that rated this feature as important or highly important

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

0% of 0 reviewers...

Predict future data based on historical data sets

50.00% of 2 reviewers that rated this feature as important or highly important

Enables pharmacists to process single or multiple prescriptions simultaneously

0.00% of 1 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

87.50% of 8 reviewers that rated this feature as important or highly important

Organize and manage all processes/procedures involved in purchasing goods and/or services

100.00% of 2 reviewers that rated this feature as important or highly important

Customize the specifications of a finished product to meet the particular needs of a customer

0% of 0 reviewers...

Capture, organize and track product-specific data and information in a centralized location

0% of 0 reviewers...

Ability to link barcodes or serial numbers with specific items for identification

61.54% of 13 reviewers that rated this feature as important or highly important

Manage the end-to-end production process for manufacturing operations

100.00% of 6 reviewers that rated this feature as important or highly important

Plan and schedule the use of production resources

100.00% of 5 reviewers that rated this feature as important or highly important

A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time

87.21% of 86 reviewers that rated this feature as important or highly important

Evaluate the degree to which business operations bring monetary gains

75.00% of 4 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

75.00% of 4 reviewers that rated this feature as important or highly important

Manage and track financials on a project-to-project basis

66.67% of 3 reviewers that rated this feature as important or highly important

The process of estimating and tracking the expenses incurred for a specific project

0% of 0 reviewers...

Plan and coordinate all the resources, costs and time needed to execute assignments

72.73% of 22 reviewers that rated this feature as important or highly important

Organize and schedule projects

100.00% of 3 reviewers that rated this feature as important or highly important

Helps teams coordinate timelines and resources, though detailed review insights are limited.

35 reviewers rated this feature

Pre-designed project plans that can be customized

0% of 0 reviewers...

Measure time to completion or hours worked for projects

75.00% of 4 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

200.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, or update project workflows.

0% of 0 reviewers...

Design, communicate, and distribute incentives to perform a specific action

50.00% of 2 reviewers that rated this feature as important or highly important

Create proposals based on costs of labor and materials

0% of 0 reviewers...

Share pre-configured sets of data organized and presented in a specific manner with the organization

33.33% of 3 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

88.00% of 100 reviewers that rated this feature as important or highly important

Aligns purchase orders with incoming invoices and receiving reports

77.78% of 9 reviewers that rated this feature as important or highly important

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

133.33% of 6 reviewers that rated this feature as important or highly important

Focuses on improving processes by collecting data and spotting bottlenecks or other challenges.

0% of 0 reviewers...

Generate quotes or estimates for customers

100.00% of 10 reviewers that rated this feature as important or highly important

Analyze and gain insights into data in real-time

100.00% of 1 reviewers that rated this feature as important or highly important

Receive data and information in real time

92.13% of 89 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

71.43% of 7 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

75.00% of 4 reviewers that rated this feature as important or highly important

Receive system updates as soon as any changes are made

25.00% of 4 reviewers that rated this feature as important or highly important

Upload, track, and submit receipts in a central database

50.00% of 2 reviewers that rated this feature as important or highly important

A list of customers and their payments due updated on a monthly basis

66.67% of 6 reviewers that rated this feature as important or highly important

Manage all receiving processes within a warehouse

100.00% of 1 reviewers that rated this feature as important or highly important

Managing orders that a customer purchases repeatedly and regularly

0% of 0 reviewers...

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

100.00% of 1 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

85.71% of 7 reviewers that rated this feature as important or highly important

Log and store the source of contacts/leads

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

85.71% of 7 reviewers that rated this feature as important or highly important

Access work applications remotely, for when working away from the office and/or traveling

0% of 0 reviewers...

Purchase and replenish product stock based on inventory levels and needs

0.00% of 2 reviewers that rated this feature as important or highly important

Accept and track repeat orders

0% of 0 reviewers...

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

58.33% of 12 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

77.78% of 162 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

94.12% of 17 reviewers that rated this feature as important or highly important

Review, approve and cancel requests for goods/services to be purchased

100.00% of 1 reviewers that rated this feature as important or highly important

Assign available resources (human and/or non-human) to various projects and tasks

100.00% of 2 reviewers that rated this feature as important or highly important

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

100.00% of 1 reviewers that rated this feature as important or highly important

Approve or reject incoming requests for resources based on need and user permissions

100.00% of 1 reviewers that rated this feature as important or highly important

Allocate and manage resources, such as employees, equipment, facilities, and other assets

0% of 0 reviewers...

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

0% of 0 reviewers...

Manage sales in retail stores

0% of 0 reviewers...

Track and facilitate returns of products sold

78.57% of 14 reviewers that rated this feature as important or highly important

Monitor sales and make necessary adjustment in order to increase demand and revenue

100.00% of 1 reviewers that rated this feature as important or highly important

An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.

66.67% of 3 reviewers that rated this feature as important or highly important

Track and monitor reviews of products or services

100.00% of 1 reviewers that rated this feature as important or highly important

Analyze potential risks across the organization

100.00% of 1 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

66.67% of 9 reviewers that rated this feature as important or highly important

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

0% of 0 reviewers...

Oversee various functions of the organization while balancing and optimizing supply and demand

0% of 0 reviewers...

Define, track, and/or automate sales activities and sales processes

0% of 0 reviewers...

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

0% of 0 reviewers...

Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.

57.14% of 7 reviewers that rated this feature as important or highly important

An order generated by a seller to a customer, containing details about products or services

66.67% of 3 reviewers that rated this feature as important or highly important

Pipeline view and tracking lead status

60.00% of 45 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

40.00% of 5 reviewers that rated this feature as important or highly important

Calculation of consumption tax imposed on the sale of goods/services

0.00% of 1 reviewers that rated this feature as important or highly important

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

0% of 0 reviewers...

Develop potential scenarios to identify risks and opportunities

0% of 0 reviewers...

Plan availability and assign specific time slots for tasks and resources

60.00% of 10 reviewers that rated this feature as important or highly important

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

0% of 0 reviewers...

Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc.

0% of 0 reviewers...

Search and filter data across systems to locate required information by entering keywords or certain criteria

73.68% of 19 reviewers that rated this feature as important or highly important

Group leads or contacts based on their specific characteristics

0.00% of 1 reviewers that rated this feature as important or highly important

Access, combine, transform, and store data without the help of an IT department

100.00% of 1 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

0.00% of 2 reviewers that rated this feature as important or highly important

Allow users to create their own reports and financial statements

0% of 0 reviewers...

Optimize and manage the search engine optimization efforts for a website or digital content

200.00% of 1 reviewers that rated this feature as important or highly important

Track and assign specific serial numbers to products

0% of 0 reviewers...

Generate or print labels that contain shipping information for packages

100.00% of 2 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

100.00% of 24 reviewers that rated this feature as important or highly important

Checkout of online store

66.67% of 3 reviewers that rated this feature as important or highly important

Track employee skills, competencies, training & qualifications

0% of 0 reviewers...

Internal and external product tracking codes

0% of 0 reviewers...

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

0.00% of 1 reviewers that rated this feature as important or highly important

Negotiate best prices and choose the right vendor for various purchases

0% of 0 reviewers...

Manage special order requested by a customer

0.00% of 1 reviewers that rated this feature as important or highly important

Track the amount of money spent on a certain product or with a certain supplier

0.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

50.00% of 2 reviewers that rated this feature as important or highly important

Manage the buying, selling, and holding of stocks

0% of 0 reviewers...

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

0.00% of 2 reviewers that rated this feature as important or highly important

Automates indirect purchasing workflows and integrates with suppliers like Amazon Business and Staples. It streamlines approvals, enforces policy compliance, and improves visibility into non-inventory spend.

0 reviewers rated this feature

Manage all supplier data and operations

75.00% of 4 reviewers that rated this feature as important or highly important

Manage the planning and execution of supply chain activities

100.00% of 2 reviewers that rated this feature as important or highly important

Enhances planning, fulfillment, and inventory utilization with tools like MRP rescheduling, transfer order filtering, and disruption alerts.

0 reviewers rated this feature

Allow customers/users to submit support queries and service requests

0.00% of 1 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

Automatically handle routine, repetitive tasks and processes without the need for manual intervention

0% of 0 reviewers...

Create, manage and track all task activities and progression

66.04% of 53 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

0% of 0 reviewers...

Track and manage the scheduling of tasks

84.62% of 13 reviewers that rated this feature as important or highly important

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

100.00% of 3 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

0.00% of 1 reviewers that rated this feature as important or highly important

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

44.44% of 9 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

100.00% of 1 reviewers that rated this feature as important or highly important

Organize customer data and accounts by user or geography

0.00% of 1 reviewers that rated this feature as important or highly important

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

0.00% of 1 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

78.45% of 116 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

100.00% of 4 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

75.76% of 33 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

50.00% of 4 reviewers that rated this feature as important or highly important

Track and document the history, application, or location of an item or activity

0% of 0 reviewers...

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

0% of 0 reviewers...

Track employee/learner's progression through training programs

0% of 0 reviewers...

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, record and track all business exchanges in form of money and its related interactions in the system

0% of 0 reviewers...

Organize and track the physical movement of goods from one location to another

0.00% of 1 reviewers that rated this feature as important or highly important

Visually identify direction of development and areas that require attention

100.00% of 1 reviewers that rated this feature as important or highly important

Track the frequency of asset usage

100.00% of 1 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

0% of 0 reviewers...

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

100.00% of 5 reviewers that rated this feature as important or highly important

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

25.00% of 4 reviewers that rated this feature as important or highly important

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

0.00% of 1 reviewers that rated this feature as important or highly important

Process payment to vendor(s) for goods/services received

100.00% of 1 reviewers that rated this feature as important or highly important

Track revisions and updates made to files and navigate between different versions

0% of 0 reviewers...

Interact with data visualization elements, such as charts and graphs, to drill down into data

100.00% of 7 reviewers that rated this feature as important or highly important

Graphical representation of data or processes

0% of 0 reviewers...

Manage volunteer information and direct volunteer resources

0% of 0 reviewers...

Manage and track operations and inventory within warehouses

66.67% of 9 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

50.00% of 4 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

0% of 0 reviewers...

Create, design and manage workflows for repetitive tasks

58.00% of 50 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Molly Burke

NetSuite’s top-rated features give finance teams control and clarity across core workflows, from managing payables to generating reports. Meanwhile, automation and real-time visibility reduce manual effort and support faster decision-making.

Features

4.2 (1,915)

4.2

Based on 1,915 reviews

## Pricing

Contact vendor for pricing. Pricing varies based on modules, user count, and implementation scope, so costs may scale significantly with business complexity.

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Molly Burke

Senior Content Analyst

If your team needs advanced financial controls or multi-entity support, NetSuite’s pricing may reflect that depth—expect higher costs as your configuration expands.

Value for money

3.8 (1,537)

3.8

Based on 1,537 reviews

## Integrations

NetSuite integrates with a wide range of eCommerce, logistics, CRM, and financial systems. These connections—via native tools and third-party platforms—help unify operations and reduce manual data entry across your business systems.

Popular integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Box](https://www.capterra.com/p/148766/Box/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[

Expensify](https://www.capterra.com/p/97594/Expensify/)

Molly Burke

Senior Content Analyst

Connecting NetSuite to your organization’s other platforms helps leaders in finance, sales and operations sync data and further automate operations through a mix of native and third-party links.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (1642)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (1,642)

3.8

Based on 1,642 reviews

## User reviews

Overall rating

4.2

Based on 1,991 reviews

Filter by rating

5(896)

4(767)

3(233)

2(39)

1(56)

Mentioned topic

Sorted by most recent

AF

Allister F.

Director

Chemicals

### "Awesome Developments with AI"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 31, 2026

Over the years NetSuite has been a great engine but quite clunky, but now it's being supercharged to a different level. Awesome.

Pros

The forward thinking mindset to streamline time-consuming and mundane tasks and free up time for building and strategizing. Also, enabling decision making so much easier with great insights at the click of a button

Cons

Can't think of anything . We've used NetSuite for 8 yes and we love it except that it hasn't been an attractive platform from the user interface standpoint.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Inadequate for growth journey that we were embarking on

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Christopher M.

Director

Construction

### "“NetSuite: A Powerful, Reliable Platform for Growing the Business”"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2026

My overall experience with NetSuite has been very positive. It gives me a solid, integrated platform for finance and operations, and once it’s configured, it runs smoothly and reliably day to day.

Pros

I like NetSuite because it brings finance, operations, and reporting into one \*\*cloud-based\*\* platform, so I always have real-time visibility without wrestling with silos or on‑premise systems. I also appreciate how configurable it is—dashboards, workflows, and saved searches can be tailored around the way the business actually runs, which makes processes like procure-to-pay and reporting far more automated and reliable

Cons

“It’s powerful and feature‑rich, so there’s a learning curve and it takes a bit of time to get everything configured the way we want

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Inter company a nightmare to consolidate and month end

Alternatives considered

[4PS Construct](https://www.capterra.com/p/155570/4PS-Construct/)

Reasons for choosing NetSuite

Better suited to our requirements and built on top of oracle.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Kevin R.

ERP technical lead

Non-Profit Organization Management

### "Netsuite customised. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

March 31, 2026

Been using netsuite for 5 years in 30 countries and found it has sped up many processes and enabled accounts to be produced quicker.

Pros

Easy to use and configure to cope with complex business processes. Allows entry to system from around the world saving combining data from other sources.

Cons

Not available yet in Ukrainian language. In some cases the reporting is limited and have to extract data to produce the reports required.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

To allow worldwide collaboration without spreadsheets

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LF

Lloyd F.

Director

Chemicals

### "Time Saving Now - Not in the Future"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 31, 2026

Excellent, informative and thought provoking. Long list of review points and can't wait for the business review

Pros

The way that Oracle netsuite have embraced AI to turbo charge its operation. And enable users to become more intelligent about the date they are using in less time

Cons

Difficult to say when I havent experienced another platform. However, we found partnera overseas more competitive than UK based partners

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Need for better reporting and ability to run manufacturing and batch traceability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HJ

Hollie J.

Accounts Payable Manager

Chemicals

### "Netsuite - Decent system, easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2026

Netsuite is great for our company and with the full training I think we will be able to utilise it to the best of our ability, including live dashboards which is something our company is currently missing.

Pros

The fact that AI is being incorporated more. How easy the system is to use. I like the fact you can have 360 dashboards, something I didn’t know before and will definitely take away from today and try and incorporate into my monthly reporting

Cons

The lack of training and also reporting. We have had netsuite for approx 2 years and not had much training, so coming to these conferences does help us find out parts of the system that we could be using but didn’t know about from our account manager.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ID

Iryna D.

Finance manager

Pharmaceuticals

### "NetSuite as a whole"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

March 31, 2026

Pros

I use NetSuite every day and I like it more and more. It’s a very flexible and reliable system, you can achieve a lot with it

Cons

It can be tricky to set up correctly, it involves a lot of customisation and knowledge, but if everything is set up properly, the software deliver the result

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DV

Djuliana V.

Senior Business Analyst

Information Technology and Services

### "An Essential Foundation for Scaling Business Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

My experience with NetSuite has been largely positive, particularly regarding its reliability and "all-in-one" approach to ERP. It provides excellent value for money for growing businesses that need to consolidate payment processing, data management, and financial reporting. While it requires an investment in training, the time-saving benefits and the reduction in manual errors make it a powerful asset for any data-driven team.

Pros

NetSuite offers an impressively comprehensive suite of tools that seamlessly integrates various business processes into a single source of truth. The depth of data management and the ability to customize dashboards for real-time visibility are significant advantages. It truly excels at automating complex workflows, which facilitates smoother operations as an organization scales.

Cons

The initial learning curve can be quite steep for new users due to the platform's extensive functionality. Additionally, while the system is highly customizable, implementing specific advanced configurations can sometimes be time-consuming and may require specialized technical expertise.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Kieran D.

Finance Business Partner

Pharmaceuticals

### "Net suite review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 31, 2026

Very positive overall and prefer it to other ERPs I’ve used such as SAP. Easy to learn and to show to others.

Pros

Simple to use and easy to integrate with some other platforms. Works well for the size of the company I’m in (around 70 people.)

Cons

Some customisations are definitely required to get it to function completely for my company. Also pricing on modules complicated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TF

Tiago F.

Finance Manager

Media Production

### "New customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

Still early days as we recently went live and have a bit of a journey to go through with data migration, but surely ACS team been the highlight of our experience so far,

Pros

It’s forward thinking into AI and how ahead of other accounting systems they are. Client relations are great also, every time there is a bump we have the whole team such as delivery, ace, project managers etc advocating in our favour

Cons

I guess the fact that all the add ons or its majority comes with a cost. Not all solutions are available with the main package which can add up heavily

Switched from

[Twinfield](https://www.capterra.com/p/209888/Twinfield/)

We needed a more sofisticated accounts software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VR

Vanesa R.

Global Accounts Payable Manager

Non-Profit Organization Management

### "Good system easy to use "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 31, 2026

It is great experience as user but sometimes difficult to get all the benefits from the system as an accountant

Pros

It is a great system easy to use. It has a lot of tools that help you to manage your day to day tasks

Cons

The price is quite high if you want to get the full functionality of the system. And sometimes it is a bit difficult to find how the work

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/135757/NetSuite/reviews/)

## FAQs

NetSuite is a cloud-based ERP system. It offers subscription-based access and does not require on-premises infrastructure, making it scalable for growing businesses.

NetSuite offers modules for financials, inventory, CRM, HR, eCommerce, and supply chain. These can be licensed individually and added as business needs evolve.

NetSuite provides Basic, Premium, and Advanced Customer Support (ACS) tiers. All plans include 24/7 access to SuiteAnswers, while higher tiers offer phone support and proactive optimization.

Yes. NetSuite is highly customizable through SuiteScript, SuiteFlow, and SuiteBuilder. These tools allow businesses to tailor workflows, forms, and automation without needing to modify core code.

Yes. NetSuite provides training through SuiteTraining, which includes on-demand courses, live instruction, and certifications for administrators, developers, and end users.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from NetSuite’s own online content in July 2025, including the product's website and its social media channels.
    

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### [3 Top-Rated Open Source ERP Software](https://www.capterra.com/resources/open-source-erp-software/)

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### [3 Benefits and Challenges of Modern Accounting Solutions Over Manual Methods](https://www.capterra.com/resources/benefits-of-accounting-software/)

Published August 23, 2024 by [Amita Jain](https://www.capterra.com/resources/author/ajain/) and [Rina Rai](https://www.capterra.com/resources/author/rina-rai/)

### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/inventory-management-software-for-small-businesses/)

Published June 27, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

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