# NetSuite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NetSuite Software - reviews, pricing plans, popular comparisons to other Accounting products and more. Source: https://www.capterra.com/p/177302/NetSuite-IN --- # NetSuite Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NetSuite ## What is NetSuite? NetSuite cloud accounting software provides the tools needed to effectively manage accounting data and accelerate the close process. AI-powered task automation reduces data inefficiency and risks of error while customizable reports, dashboards, and real-time metrics help companies monitor business and improve financial control. NetSuite supports multiple currencies, languages, and compliance standards and ensures data is accessible securely worldwide. ## What is NetSuite used for? [Accounting](https://www.capterra.com/accounting-software/)[Financial Reporting](https://www.capterra.com/financial-reporting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Recognitions Shortlist Overall rating Based on 2,043 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 5% Pros & cons Automated financial process centralization Global access and integration capabilities High and unpredictable costs Persistent bugs and error handling Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Accounts Payable / 2026 - Barcoding / 2026 - Billing and Invoicing / 2026 - Business Management / 2026 - Enterprise Resource Planning / 2026 - Financial Reporting / 2026 - Fixed Asset Management / 2026 - Inventory Management / 2026 - Manufacturing / 2026 - Manufacturing Execution / 2026 - Manufacturing Inventory Management / 2026 - Metal Fabrication / 2026 - MRP / 2026 - Order Management / 2026 - Purchasing / 2026 - Warehouse Management / 2026 - Accounting Practice Management / 2025 - Accounts Receivable / 2025 - Budgeting / 2025 - Distribution / 2025 - Financial Management / 2025 - General Ledger / 2025 - Logistics / 2025 - Procurement / 2025 - Sales Force Automation / 2025 - Sales Forecasting / 2025 - Supply Chain Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## NetSuite alternatives [4.2 (1,307)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (686)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [3.9 (435)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/135757/NetSuite/alternatives/) ## FAQs about NetSuite Overview ### What problems does NetSuite solve? NetSuite solves disconnected finance and operations workflows by centralizing accounting, inventory, purchasing, order management, and reporting in one cloud system. It reduces spreadsheet dependence, manual reconciliations, stock visibility gaps, and slow month-end close. Finance teams, controllers, operations managers, warehouse staff, and sales teams benefit most from real-time data and automated processes. Answer based on 990 reviews Overview ### Which roles and teams benefit most from NetSuite? NetSuite is most used by finance and accounting teams, including controllers, CFOs, accountants, and finance managers who need unified reporting, budgeting, close management, and cash-flow visibility. Executives and business owners use it to monitor company performance, while IT, operations, project, and sales teams rely on it to streamline workflows and connect business data. Answer based on 1901 reviews Overview ### What company size and industries is NetSuite built for? NetSuite is built primarily for small businesses, which make up 65% of reviewers, and is used most in Computer Software at 9%. It also serves pre-revenue startups, midsize organizations at 21%, and enterprises at 14%, with additional adoption in Information Technology and Services at 7% and Retail at 6%. Answer based on 2041 reviews Features and Usability ### What are the key features of NetSuite? NetSuite includes core financial management features like general ledger, accounts payable, accounts receivable, bank reconciliation, and multi-currency consolidation. Differentiating features include customizable dashboards and reports, workflow automation, audit trail, CRM, and role-based permissions, giving teams real-time visibility into transactions, customer data, and performance. Answer based on 439 reviews Integrations ### Which third-party tools and platforms does NetSuite integrate with? NetSuite integrates with Microsoft Excel, Microsoft Outlook, Shopify, Salesforce Sales Cloud, Avalara, Expensify, Tipalti, and Celigo Integrator.io. It supports over 20 integrations overall, spanning ecommerce, CRM, tax, expenses, email, and finance, with additional catalog connections including Adobe Commerce, BigCommerce, Docusign, Box, and SAP Concur. Answer based on 292 reviews Getting Started and Support ### How easy is it to onboard and train a team on NetSuite? NetSuite takes time to onboard because the interface and feature depth create a clear learning curve. End users can handle basic navigation after initial training, while admins and teams managing customization need more time. Training is available through in-person sessions, live online sessions, webinars, videos, and documentation. Answer based on 320 reviews Getting Started and Support ### What customer support options does NetSuite offer, and how do users rate the experience? NetSuite offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as mixed: some find it helpful enough for ongoing issues, while others report slow responses, uneven rep knowledge, follow-up problems, and confusion when urgent bugs or complex requests need resolution. Answer based on 364 reviews Security ### How does NetSuite handle data security and access control? NetSuite uses two-factor authentication, data encryption, granular access controls, and multi-level role-based permissions to restrict dashboards, reports, and transactions by user role. It also provides transaction histories with usernames and dates for visibility and internal controls. Some reviewers say the many roles and accounts can make access management confusing and costly. Answer based on 179 reviews ## Who uses NetSuite? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 350 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 350 reviews Finance & Accounting 41% Finance & Accounting 41% Administrative 19% IT & Software Development 18% Consulting 6% Others 17% Top industries Based on 350 reviews Information Technology and Services 31% Retail 22% Wholesale 19% Telecommunications 14% Other 14% ## Pros and Cons Automated financial process centralization 89% positive reviews out of 199 Most reviewers indicate accounting and financial management streamlines reporting, automates tasks, and improves accuracy and visibility. Florence S Trade Advisor, 51 - 200 employees. "Time to automate various accounting processes which reduces manual data entry, minimizes errors and saves time allowing us to focus on more strategic financial activities." High and unpredictable costs 68% negative reviews out of 245 Most reviewers comment pricing involves expensive subscriptions, costly customizations, and frequent unexpected price increases or add-on fees. Archie W Finance Manager, 51 - 200 employees. "The complex customization and high subscription costs can make scaling feel like a constant hurdle." Global access and integration capabilities 89% positive reviews out of 166 Most reviewers find access and connectivity allows seamless remote collaboration, device flexibility, and robust integration with other systems. Yatunyi B Full Stack Developer, 2 - 10 employees. "The fact that I can access it from anywhere at anytime is mind-blowing,It makes it easy to have nearly everything we need in one place." Persistent bugs and error handling 67% negative reviews out of 160 Most reviewers describe bugs and issues as frequent technical errors, unreliable fixes, and challenging troubleshooting impacting daily operations. Jasmine C Accountant, 51 - 200 employees. "Probably struggling with the fixed assets - when we get errors that come back but not specific detail and have to create support cases to fix eg depreciation record does not exist" Flexible cloud-based business platform 93% positive reviews out of 122 Most reviewers describe cloud as enabling secure, real-time access, scalability, and reduced IT maintenance from anywhere. Nikunj K Production and systems engineer, 51 - 200 employees. "Users also love its scalability; the "OneWorld" feature handles multi-subsidiary, multi-currency, and global tax needs seamlessly as a company grows. Because it is cloud-native, you get real-time visibility from anywhere without maintaining servers." Slow system response and delays 78% negative reviews out of 156 Most reviewers report performance and speed issues with slow load times, lag during complex tasks, and inconsistent responsiveness. Tasman D Finance Manager, 51 - 200 employees. "At the current time our primary issue is system performance. Although we have reviewed the scripting and workflows and upgraded to 5 processors there still seems to be delays in simple tasks" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.3 (437) 78.49% of 437 reviewers that rated this feature as important or highly important You benefit from automated, customizable billing and invoicing that streamlines order-to-cash processes. Some users say it saves significant time, is user-friendly, and integrates well, but others report challenges with recurring billing and partial invoicing. General Ledger 4.5 (349) 79.66% of 349 reviewers that rated this feature as important or highly important NetSuite offers a comprehensive general ledger that gives you real-time visibility and control over all financial transactions. Some reviewers find it intuitive, flexible, and easy to reconcile, while appreciating its role as a reliable source of financial truth. Financial Reporting 4.3 (296) 77.36% of 296 reviewers that rated this feature as important or highly important With NetSuite’s financial reporting, you get real-time, customizable, and accurate reports that help you analyze business health and support audits. Reviewers appreciate the ease of creating tailored statements, strong consolidation, and seamless integration with other modules. Income & Balance Sheet 4.4 (286) 83.57% of 286 reviewers that rated this feature as important or highly important It helps you quickly access, customize, and analyze income statements and balance sheets. Reviewers indicate reports are accurate, easy to use, and allow drilldowns, though some mention slow loading and confusing headers when viewing by subsidiary. Inventory Management 4.2 (224) 72.77% of 224 reviewers that rated this feature as important or highly important NetSuite provides real-time, detailed inventory tracking and control. Reviewers appreciate the visibility, accuracy, and customization, saying it simplifies stock management and optimizes operations, though a few mention navigation can be tricky for infrequent users. Accounting 4.4 (244) 81.56% of 244 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. NetSuite 363 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) Outsource and manage third party logistics Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Categorizes outstanding invoices based on the amount of time they have remained unpaid Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Manage assets throughout their lifecycle to optimize profit Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Setup and send recurring or automated bills Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Manage customer orders that cannot be filled immediately due to out-of-stock items Compare and match accounting/financial records with corresponding bank statements The ability to identify a barcode on or within an image or packaging Print and scan barcode or labels Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Compare key metrics for the business against prominent players in the industry You benefit from automated, customizable billing and invoicing that streamlines order-to-cash processes. Some users say it saves significant time, is user-friendly, and integrates well, but others report challenges with recurring billing and partial invoicing. Material list of manufacturing parts and associated costs Create bills of materials Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Accounting functionality within the system, not requiring integration with third-party tools Technological processes and strategies used for collecting, managing, and analyzing organizational data Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance A financial statement that lists a company's accounts and details the account type and balance Receive and deposit or issue and record check payments Issue payments to third parties via checks Track the status of assets and whether they're checked in or out Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Software for Certified Public Accountants to aid clients in achieving financial goals. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Unload incoming material to outbound vehicles with little or no storage between Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Reports that show customers their invoices, payments, and balance on the account Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Rules followed by the software/AI can be configured by users to suit their specific needs Pre-designed layouts that can be customized to match preferences and requirements Create labels for products that contain required information such as colors, sizes, dates, etc. Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards The process of entering information or updating records in a computer system or database Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Protect sensitive data for digital privacy Graphical representation of data Manage order deliveries until they are received by the customers Forecast customer demand using historical insights and simulations Digitally deposit correct payroll amounts into individual employee's bank accounts Track products that are for sale at a reduced price or part of coupon promotions Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Receive an automatic notification when the exact same payment is about to be initiated for the second time Integrates with eCommerce systems Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Transfer money electronically between two bank accounts Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Centralized storage for employee data, records, and performance metrics Assign working shifts or tasks to employees based on their availability Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Integrate with existing ERP systems Schedule and manage the logistics of activities and other gatherings Attaching relevant receipts or supporting documents to submit expenses for reimbursement Plan, pay and track business related expenses. Monitor and record expenses such as purchases or charges incurred Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Public or private sharing of digital files such as documents, audio/video, images, and more Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Plan, manage, and track the financial activities of an individual or organization With NetSuite’s financial reporting, you get real-time, customizable, and accurate reports that help you analyze business health and support audits. Reviewers appreciate the ease of creating tailored statements, strong consolidation, and seamless integration with other modules. Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Software specialized for accountants and accounting firms Primarily serving architecture, engineering, and construction industry professionals Serves B2B organizations Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies. To be used by the hospitality industry Intended to be used by insurers Specifically designed to address the needs of law firms and legal departments Intended for medical use such as diagnosis, treatment, and consultation Software for metal fabrication Software specialized for non-profit organizations For realtors, real estate investors, property managers, and other real estate professionals. Serves restaurants For Retail Stores Designed for small businesses Designed to be used by trucking businesses Form predictions based on past and present data/trends Identify and prevent suspicious activity Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Activities related to raising money for a specific cause Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies NetSuite offers a comprehensive general ledger that gives you real-time visibility and control over all financial transactions. Some reviewers find it intuitive, flexible, and easy to reconcile, while appreciating its role as a reliable source of financial truth. Monitor application statuses, proposals and award funds Compliant with HIPAA, which sets standards for sensitive patient data protection Automates core HR functions such as talent management, employee evaluation and learning management Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Management of inbound and outbound shipments in the context of international trade It helps you quickly access, customize, and analyze income statements and balance sheets. Reviewers indicate reports are accurate, easy to use, and allow drilldowns, though some mention slow loading and confusing headers when viewing by subsidiary. Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Cross-checking financial records with physical inventory counts and records Monitor product stock levels NetSuite provides real-time, detailed inventory tracking and control. Reviewers appreciate the visibility, accuracy, and customization, saying it simplifies stock management and optimizes operations, though a few mention navigation can be tricky for infrequent users. Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and handle financial assets as well as other investments. Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Identify and respond to unexpected problems or failures (ie. "negative events") Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Visualization tool to organize and optimize tasks and track their status at every stage of workflow Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Group and package individual but related items as one package set Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Predict labor requirements based on past and present data/trends Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Manage, maintain and track the performance of assets and equipment Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Automate workflows and trigger campaigns based on customer actions Material requirements planning software manages the scheduling and inventory control for manufacturers. Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Add, store and access information pertaining to members Database of members to track personal information of individuals and families Provides intelligence to make the right inventory purchasing decisions. Manufacturing execution systems focus on quality control in the production process. Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Manage and support multiple locations Manage multiple teams and operations from a central location Ability to handle several projects simultaneously Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Create, send, and view electronic invoices Accept and process online payment transactions Track employee and task times using internet connection Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Level of completion within a task A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Accept and process customer payments for products or services using hardware and software Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Predict future data based on historical data sets Enables pharmacists to process single or multiple prescriptions simultaneously Arrange tasks based on the level of priority or urgency Organize and manage all processes/procedures involved in purchasing goods and/or services Customize the specifications of a finished product to meet the particular needs of a customer Capture, organize and track product-specific data and information in a centralized location Ability to link barcodes or serial numbers with specific items for identification Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Evaluate the degree to which business operations bring monetary gains Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Design, communicate, and distribute incentives to perform a specific action Create proposals based on costs of labor and materials Share pre-configured sets of data organized and presented in a specific manner with the organization Create, send, and track purchase orders and their statuses Aligns purchase orders with incoming invoices and receiving reports Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Manage all receiving processes within a warehouse Managing orders that a customer purchases repeatedly and regularly Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Purchase and replenish product stock based on inventory levels and needs Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Review, approve and cancel requests for goods/services to be purchased Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Approve or reject incoming requests for resources based on need and user permissions Allocate and manage resources, such as employees, equipment, facilities, and other assets Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores Track and facilitate returns of products sold Monitor sales and make necessary adjustment in order to increase demand and revenue An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Track and monitor reviews of products or services Analyze potential risks across the organization Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identify and assess hazards to ensure the well-being of employees, assets, and the environment Oversee various functions of the organization while balancing and optimizing supply and demand Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. An order generated by a seller to a customer, containing details about products or services Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Develop potential scenarios to identify risks and opportunities Plan availability and assign specific time slots for tasks and resources Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Access, combine, transform, and store data without the help of an IT department Online portal through which end users can access the system, manage tasks, or obtain information Allow users to create their own reports and financial statements Optimize and manage the search engine optimization efforts for a website or digital content Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Checkout of online store Track employee skills, competencies, training & qualifications Internal and external product tracking codes Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Negotiate best prices and choose the right vendor for various purchases Manage special order requested by a customer Track the amount of money spent on a certain product or with a certain supplier Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage all supplier data and operations Manage the planning and execution of supply chain activities Allow customers/users to submit support queries and service requests Attach digital tags to documents and assets for identification, search, or monitoring purposes Automatically handle routine, repetitive tasks and processes without the need for manual intervention Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Implementation of various strategies to manage tax obligations via planning and maintaining compliance Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Track and document the history, application, or location of an item or activity Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track employee/learner's progression through training programs Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage, record and track all business exchanges in form of money and its related interactions in the system Organize and track the physical movement of goods from one location to another Visually identify direction of development and areas that require attention Track the frequency of asset usage Request, track, and manage time off requests and vacation time Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Process payment to vendor(s) for goods/services received Track revisions and updates made to files and navigate between different versions Interact with data visualization elements, such as charts and graphs, to drill down into data Graphical representation of data or processes Manage volunteer information and direct volunteer resources Manage and track operations and inventory within warehouses Built-in website builder or integration with third-party site Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (1,967) 4.2 Based on 1,967 reviews ## Pricing Value for money 3.9 (1589) ### Starting price Free trial not available Value for money 3.9 (1,589) 3.9 Based on 1,589 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Box](https://www.capterra.com/p/148766/Box/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Expensify](https://www.capterra.com/p/97594/Expensify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (1693) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (1,693) 3.8 Based on 1,693 reviews ## User reviews Overall rating 4.2 Based on 2,043 reviews Filter by rating 5(932) 4(778) 3(236) 2(39) 1(58) Mentioned topic Sorted by most recent GM Gaby M. Billing Analyst Telecommunications ### "Good system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2026 The company where I work do not start to use NetSuite. The implementation will be complete by september or october. Pros Everything. It seems to be an excellent system, complete, full of facilities, made to turn our lives easier. Cons At this moment, nothing. I will not use all NetSuite tools, just some related to billing and receivable accounts. Switched from [IXC ACS](https://www.capterra.com/p/10024935/IXC-ACS/) This system does not work correctly since Nfcom implementation. And some others technical issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HB Heath B. Controller Sporting Goods ### "Good Software, but poor support" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 May 26, 2026 I like the software, but it needs careful attention during the set-up phase. The internal Oracle implementation team was scattered, constantly changed, and rushed us to go live. We are left to hire a third party to fix the set-ups because the post go-live support is minimal. Pros NetSuite is very comprehensive and can be customized to any business. The annual cost is reasonable for the functionality that you get. Cons NetSuite is a bit of a challenge in a manufacturing environment. It also attempts to be too comprehensive. There are just too many paths to do a single task. The use of roles complicates this even more. Different roles use different paths to do the same thing. When building reports, there are 5-10 different fields to choose from with the same name and many return no information. We were also charged extra for the addition of a few customizations that we needed. There are thousands of hours of training videos, but they all use the base software and many are out of date for the current user interface. Switched from [Aptean Discrete Manufacturing ERP Made2Manage Edition](https://www.capterra.com/p/212403/Made2Manage-ERP/) Made2Manage was outdated and wasn't being updated. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reasons for choosing NetSuite Oracle name, recommendation from others, and reasonable price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WB Wafa B. GERENTE ADMINISTRATIVO E FINANCEIRO Consumer Services ### "Boa relação qualidade-preço com recursos muito úteis no dia a dia." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 19, 2026 Pelo pouco que conheço do sistema, tenho uma experiência muito positiva; ajuda a poupar tempo e custos na equipe. Pros Interface muito intuitiva, ótimas funcionalidades e suporte eficiente. Foco em facilidade e produtividade. Cons O tempo de carregamento inicial em relatórios pesados poderia melhorar assim como o modelo de visualização. Switched from [IXC ACS](https://www.capterra.com/p/10024935/IXC-ACS/) O ERP ATUAL NÃO NOS ATENDE CONFORME AS NOSSAS NECESSIDADE, PRINCIPALMENTE EM RELAÇÃO AO FATURAMENTO EM LOTE. Alternatives considered [TOTVS ERP](https://www.capterra.com/p/191104/TOTVS-BI/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing NetSuite MELHOR CUSTO BENEFÍCIO, ALÉM DO SUPORTE E SEGURANÇA QUE A FERRAMENTA PASSA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Ednalva d. Analista de contratos e Faturamento Telecommunications ### "Expectativa" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 19, 2026 Ambiente acolhedor e estar em contato com pessoas inovadoras ajuda na motivação, criatividade e visão de futuro. E principalmente a abordagem de temas atuais como IA, transformação digital, criatividade, experiência humana e tecnologia aplicada aos negócios. Pros Foi a possibilidade de conhecer profissionais, empresas, parceiros e pessoas, criando conexões que podem gerar oportunidades de trabalho e negócios!.. Cons Em eventos grandes, parte do conteúdo pode não ser relevante para sua área específica ou nível de experiência, dificultando absorver o que realmente importa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VS Vinicius S. Analista de Projetos Telecommunications ### "Oracle NetSuite além de um ERP, um estilo de vida." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 18, 2026 Foi uma experiência única, minha primeira vez em um evento assim e me senti super acolhido, muito bem recebido aonde quer que passava, um suporte incrível. Pros Saber que no NetSuite tem como fazer a: Padronização dos dados financeiros Integração entre ERP, sistemas bancários, tributários e contábeis Mapeamento das principais fontes de dados Processos Financeiros Gestão de despesas IA integrada ao ERP Automação inteligente de processos financeiros. Além de ter uma interface super intuitiva que gera facilidade ao utiliza-la. Cons Teve alguns pequenos erros e problemas que foram meio inconvenientes, os pequenos atrasos, achei que o almoço poderia ter sido um pouco melhor, na hora de servir as bebidas poderia ter tido mais algum garçom. Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Estávamos em busca de um ERP que tivesse a possibilidade de gerenciamento de projetos. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LN Luciano N. Senior Film Technician Education Management ### "Good with a few hiccups" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 May 18, 2026 Pros Allows staff to process payments for accounts to approve and help with their budgeting targets and managing the accounting data. Not many bugs or issues and customer support is there to help if there is anything. Cons Sometimes it is a bit slow and the approval process is confusing. Email notifications sometimes do not work either Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Joao F. Líder de Projetos e Product Owner Printing ### "Experiência de usabilidade " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 May 17, 2026 Migramos toda a nossa parte financeira para o NetSuite, para que não fosse mais necessário suportar o ERP interno com essas funcionalidades, no geral, o NetSuite nos atende conforme a nossa expectativa. Pros Inicialmente passamos a nossa parte financeira para o NetSuite por se tratar de um sistema renomado e que não precisaríamos ficar mantendo uma estrutura financeira no nosso ERP interno, porém, com o passar do tempo, fomos descobrindo diversas funcionalidades que nos beneficiaram e que, com a conexão dos LLMs, alavancaram as visões para as lideranças se embasarem nas decisões de negócio Cons Algumas funcionalidades que, mesmo com suporte premium, conversas com especialistas Oracle, todos reconhecem que é algo errado ou diferente do praticado do mercado e mesmo assim esses ajustes não entram no backlog de atualizações futuras. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Anderson P. Analista Planejamento Financeiro Information Technology and Services ### "Inovador e esclarecedor" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 16, 2026 Trabalho em uma empresa de aceleração digital e utilizamos o Netsuite há 4 anos. Desde então, evoluimos muito nos processo e com as novidades apresentada no evento, vamos evoluir ainda mais. Pros Consegui analisar oportunidades dentro da ferramente que ainda não uso, mesmo já tendo acesso. Irá ajudar muito no meu dia a dia. Cons Atingiu todas as minhas expectativas. Algumas ferramentas não temos acesso, mas verificaremos a possibilidade para aumentar a produtividade do trabalho. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Carlos A. IT Manager Information Technology and Services ### "Good UI overall experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 14, 2026 Good, been working almost 10 years, had some ups and downs with support but most problems come from incomplete deployment assessments Pros Easy for end user learning curve, browser native UI, highly customizable screen forms, standard accounting and finance processes Cons Lacks some native business processes like sales contract agreement management, some flows might be slow for user experience with ERP desktop apps Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM mariana m. Compradora Information Services ### "orçamentos netsuite " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 13, 2026 Ele de forma geral é excelente, conseguimos vincular tudo que precisamos sem usar um sistema auxiliar Pros Ele é muito intuitivo de se usar, então ate a pessoa que seja nova nesse segmento consegue se adaptar de maneira muito pratica e rapida Cons Ele tem suas particularidades, mas ele num todo, não tem grande coisas a pontuar, acredito que quando a implementação e a compra do sistema é bem feita, o processo flui Switched from [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) O sistema anterior não conseguia integrar as nossas outras filiais em outros paises Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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