Who Uses This Software?

Thulium is a helpdesk software for companies to support chat, call, email, and messanger contact. All communications are tracked in order to provide quality customer service.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $26.38/month/user
  • Pricing Details
    3 pricing tiers per user per month.
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Thulium
  • thulium.com
  • Poland

About Thulium

Help desk solution with a built in voice menu, call queuing, customer identification, and call quality management.


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Thulium Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Thulium Reviews


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