--- title: "CommentSold Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CommentSold Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/177331/CommentSold/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # CommentSold Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CommentSold ## What is CommentSold? CommentSold is the leading live selling platform in the U.S. With almost $4 billion in lifetime GMV, CommentSold claims the lion’s share of U.S. live selling transactions. Their live selling turnkey platform provides everything a small business needs to power their live selling, e-commerce, inventory management, and fulfillment needs. CommentSold is also the only platform that provides a completely white-labeled mobile app, super tuned toward multichannel live selling conversions. ## What is CommentSold used for? [Social Selling](https://www.capterra.com/social-selling-software/)[Small Business eCommerce](https://www.capterra.com/small-business-ecommerce-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 115 user reviews Reviews sentiment Positive 97% Neutral 1% Negative 2% Starting price $149 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CommentSold?[Manage this product listing](https://www.g2.com/products/commentsold/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CommentSold 4.8 (115) VS. [4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $149 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (115) Ease Of Use 4.6 (26,664) Value For Money 4.5 (111) Value For Money 4.4 (20,503) Customer Service 4.8 (110) Customer Service 4.6 (20,761) ## CommentSold alternatives [4.2 (2,080)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (3,332)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,334)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177331/CommentSold/alternatives/) ## FAQs about CommentSold Overview ### What problems does CommentSold solve? CommentSold solves manual invoicing, order follow-up delays, inventory tracking errors, and disputes over who claimed items first during live and social selling. Boutique retailers, Facebook live sellers, and ecommerce teams use it to automate carts, waitlists, restock alerts, and Shopify syncing while reducing labor and speeding customer checkout. Answer based on 96 reviews Overview ### Which roles and teams benefit most from CommentSold? CommentSold is most used by boutique owners, business owners, and founders who run live selling and social commerce operations. Store managers and operations leads use it to manage inventory, orders, and fulfillment workflows, while styling, beauty, and admin teams support product promotion, customer communication, and day-to-day sales coordination. Answer based on 115 reviews Overview ### What company size and industries is CommentSold built for? CommentSold is built for small retail merchants, with 97% of reviewers from small businesses and retail leading at 47%. It also fits apparel and fashion sellers, which account for 39% of reviewers, while enterprise use is limited at 3% and consumer goods represents 3%. Answer based on 115 reviews Features and Usability ### What are the key features of CommentSold? CommentSold includes core social selling tools like comment selling, automated invoicing, and online shopping carts. Reviewers also focus on inventory management features such as waitlists, restock alerts, inventory logs, and order tracking. Differentiators include Shopify sync, Facebook integration, shipping label creation, and reporting for sales and tax tracking. Answer based on 84 reviews Pricing ### How much does it cost and what fees or limitations are included? CommentSold starts at $149/month for the Basic plan, plus 5% of total sales, with a free trial available. Small Business costs 499/month plus 4%, and Large Business 999/month plus 3%. Reviewers often call pricing steep, especially monthly fees plus sales percentages, though some say it is worth it. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does CommentSold integrate with? CommentSold integrates with Shopify, PayPal, Instagram, Meta for Business, Stripe, TikTok, Square for Retail, and Avalara. Reviewer mentions most often confirm Shopify sync and PayPal payments, with additional catalog integrations covering social selling, payment processing, retail POS, and sales tax management. Answer based on 17 reviews Getting Started and Support ### What training and onboarding options does CommentSold offer? CommentSold provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning. Answer based on 5 reviews Getting Started and Support ### What customer support options does CommentSold offer, and how do users rate the experience? CommentSold offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and easy to reach, including after hours. Help articles and walkthroughs are seen as useful, though some report chat frustrations on mobile and occasional difficulty getting issues fully resolved. Answer based on 84 reviews Updates and improvements ### How often does CommentSold improve the platform? CommentSold updates the platform frequently and keeps many retail sellers current with changing live selling needs. Small business teams often value the steady feature releases, bug fixes, and responsive support, though some note that fast updates can bring occasional glitches, learning curves, or gaps in areas like shipping and mobile access. Answer based on 30 reviews ## Features AI summary Based on 299 Headless eCommerce reviews Capterra data shows that buyers of social selling software rank the following features as their top priorities: - **Pre-Approved Content Library** (**53%** of reviewers rated this feature as critical) - **Content Management** (**45%**) - **Social Media Integration** (**52%**) CommentSold includes **Content Management** and **Social Media Integration**, giving teams a way to organize selling content and connect their social channels in one system. However, it does not include **Pre-Approved Content Library**. Instead, it offers other features that reviewers also rate as important, including **Automated Publishing** (**46%**), **Lead Engagement** (**42%**), and **Performance Metrics** (**40%**), helping businesses post content more efficiently, respond to buyer interest, and track results over time. Content Management 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Social Media Integration 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Automated Publishing 3.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Establish rules for automatic propagation of social media posts across one or more channels Lead Engagement 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Performance Metrics 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Gamification 4.0 (5) 0.00% of 5 reviewers that rated this feature as important or highly important Games or game-like elements to track progress and reward accomplishments CommentSold 54 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Automated Publishing: Establish rules for automatic propagation of social media posts across one or more channels - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - For Small Businesses: Designed for small businesses - Gamification: Games or game-like elements to track progress and reward accomplishments - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Online Invoicing: Create, send, and view electronic invoices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Catalog: Present a catalog of inventory that customers can view - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (115) 4.6 Based on 115 reviews ## Pricing Value for money 4.5 (111) Free Trial [View pricing plan details](https://www.capterra.com/p/177331/CommentSold/pricing/) Basic $149.00 Flat Rate,Per Month It includes: - Automated Invoices - E-Commerce Website - Facebook Live Selling - Inventory & Shipping Management Small Business $499.00 Flat Rate,Per Month It includes: - Automated Content Creation - Automated Invoices - E-Commerce Website - Facebook Live Selling - Inventory & Shipping Management - Mobile App (Ios & Android) - Priority Support Large Business $999.00 Flat Rate,Per Month It includes: - 1:1 Sales & Business Coaching - Automated Content Creation - Automated Invoices - Dedicated Account Strategist - E-Commerce Website - Facebook Live Selling - Inventory & Shipping Management - Mobile App (Ios & Android) - Onsite Implementation - Priority Support Value for money 4.5 (111) 4.5 Based on 111 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[ Avalara](https://www.capterra.com/p/75673/AvaTax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (110) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (110) 4.8 Based on 110 reviews ## User reviews Overall rating 4.8 Based on 115 reviews Filter by rating 5(95) 4(17) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent SK Shawnalee K. Customer Service Retail ### "CommentSold Retail " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 24, 2025 It was fine. The app was easy to use, When we went live, it would capture comments for us and invoicing was easy. Pros I used this when I worked for a short time as a hybrid employee for a large online boutique retailer. It is a fully automated system and eliminated a lot of labor costs for this company. Customer service was always great to me as an employee, but also to our customers. Cons The only thing at the time was there was no POS system for us to use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Shannon A. Owner Retail ### "Worth the money and time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 3, 2024 Missed sales due to the lag time but makes the selling of items in a auction like atmosphere and engages your customers Pros Comments are real time with all customers able to see real time inventory Cons It can lag in real time and it can frustrate your customers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Founder Computer Software ### "CommentSold is a total scam!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 26, 2024 Terrible. I could not recommend it to anyone! Pros Absolutely nothing. Horrendous product with horrendous customer support and unethical business practices. Cons Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription. Just a sham of a product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CA Cathy A. CEO Retail ### "Ceo" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 24, 2021 I really like commentsold it has change our lives and business. 1 thing lately, our views and video visibility is kind of questionable. Pros I really Like Commentsold, It has took a tremendous load off. Before commentsold we were doing everything by hand old school style. Cons I really its was more one on one coaching system to now all the different function and how to use all the tools that commentsold offers. Sometimes its over whelming when you look at all the function and trying to see if you are missing out on something. Reasons for choosing CommentSold I seen a lot of online boutique selling on FB live using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2021 Hi Cathy! Thank you for taking the time to leave us feedback. We're so happy to hear utilizing CommentSold for your business has saved you time and work. That's very understandable! We have a great library of tutorials (https://help.commentsold.com/hc/en-us/categories/360006521791) to assist and if you're ever stuck or have questions about any of our features, please don't hesitate to reach out to our Customer Success team for support. I would also recommend following along with our Weekly Release Train (https://help.commentsold.com/hc/en-us/sections/4407984581908-Release-Train) to catch any product updates or feature news. Looking forward to your continued success! JY Jennifer Y. Owner Retail ### "Does not help increase sales volume " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 13, 2021 The service is great just not set out to be what it says it has t brought me in any new customers like it claims. Pros The fact that it does allow customers to pay in 4 easy payments. Cons How it tells me how much I’ve earned since I started using the product. Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) To allow my customers to use sezzle Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2021 Hi Jennifer! Thank you for taking the time to leave us feedback. We're happy to hear you found CommentSold's services great but we're sorry to hear it did not work out for your business. While you are in charge of creating your own followers, CommentSold does strive to help you engage customers with more comment selling, which can potentially lead to more traffic on your other selling channels such as your website. Again, we appreciate you taking the time to leave us feedback and wish you continued success in the future! TT Tammy T. Business Owner Retail ### "Comment Sold made my life easier " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 11, 2021 All in all I really found Comment Sold easy to use and it made my life much easier. Pros I loved the ability to sell live, and no need to prepare an invoice. Also love integrations that sent out emails about sales or abandoned baskets. Inventory management gets A+++ Cons I really dislike the shipping pricing feature. Also the shipping feature never worked well for me Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing CommentSold It had everything I wanted in a product. Especially the Live sale feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Hi Tammy! Thank you for taking the time to leave us a review. We're so happy to hear our automatic invoicing, marketing automation, and inventory management features have been beneficial for you and your business! We're sorry to hear that - we are always looking to improve our product to better serve our retailers. I would definitely recommend hopping in to chat support to see if our Customer Success team can assist or if you have any suggestions regarding our shipping feature, you can submit a request here (https://commentsold.canny.io/feature-requests). Looking forward to your continued success! TK Troy K. General Manager Retail ### "CommentSold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 11, 2021 Pros Integrates easily with Shopify, Facebook, Instagram. Cons Many of the training videos available at your website and YouTube were outdated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Hi Troy! We appreciate you taking the time to leave us a review. We're so happy to hear you're been taking advantage of CommentSold's various integrations to better serve you and your business. Thank you for letting us know about our training videos - we are in the process of revamping our help center (https://help.commentsold.com/) and plan to continue to produce new, updated tutorial videos in the future. In the meantime, if you ever run into any questions - our Customer Success team would be happy to assist. You can reach them directly through your CS Dashboard. Wishing you continued success in the future! AF Adrienne F. Owner Retail ### "Has made my life easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 Pros I love all the features of CommentSold, but my favorite is that my customers have access and control to their cart. They can see what they've ordered. Cons Sometimes the price can be overwhelming, but for all that you get, it's worth it. Reasons for choosing CommentSold Because of all the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Hi Adrienne! Thank you for taking the time to leave us feedback. Yay! It's so exciting to hear that CommentSold has made your life easier. That makes us so happy! Looking forward to your continued success! KB Kris B. Owner Retail ### "Very pleased with the about we have been able to scale!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 I’ve had an overall great experience with the company! Pros I love how easy it is to use. It’s very user friendly. Cons The price, not having a POS system yet. Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing CommentSold The ability to for have social selling, website and an app! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Hi Kris! We appreciate you taking the time to leave us feedback. We're happy to hear your experience utilizing CommentSold for your business has been easy and helped you scale! Wishing you continued success in the future! TB Traci B. Owner Retail ### "CommentSold...I'm a believer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2021 I love my experience with CommentSold! I frequently utilize the chat function to ask for assistance, our Account Strategist is so friendly and helpful, and we LOVE the APP! Our site is gorgeous too. I absolutely love this platform! Pros I absolutely love CommentSold and recommend it to any small business owner that utilizes live streaming for retail sales. The help functions that walk you through any possible setup question you have are very comprehensive and easy to follow, and the chat support is always there for anything you might need. The videos that auto upload to the website and APP are crucial to the success of our business, I love it! Cons The only thing that would make this perfect is to integrate Synclogic directly without the Shopify extension. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reasons for choosing CommentSold CommentSold has a more beautiful website presentation than Shopify, and also has the option of adding the APP without a 2nd integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 13, 2021 Hi Traci! Thank you for taking the time to leave us a review. We're so happy to hear about the ease of your setup experience and the great success you've had implementing CommentSold for your business! Looking forward to your continued success! [View all Reviews](https://www.capterra.com/p/177331/CommentSold/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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