Atlassian

Statuspage


4 / 5
5 reviews

Who Uses This Software?

Organizations of all sizes that build (or rely on) SaaS services.


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online

Vendor Details

  • Atlassian
  • www.statuspage.io
  • United States

About Statuspage

Statuspage is the industry standard for incident communication. Thousands of top web tech companies like Dropbox and DigitalOcean use Statuspage to communicate during downtime. Instead of hosting their own pages and maintaining cumbersome email lists, they rely on Statuspage to deliver a great experience for their customers with features like email & text notifications, incident templates, and Uptime Showcase.


Statuspage Features

  • Audit Trail
  • Corrective Actions (CAPA)
  • Disaster Recovery
  • Incident Reporting
  • OSHA Compliance
  • Root-Cause Diagnosis
  • Safety Management
  • Task Management
  • Ticket Management

Statuspage Reviews Recently Reviewed!


Streamlined communications from IT to Stakeholders in the most efficient way possible.

Jul 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation.

We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand.

We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA & Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit.

The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix.

If only all suppliers could be like this...

Cons: Just the fact that we didn't hear about it sooner.

Overall: Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations.

A System Status in our fingertips

Jun 11, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a clean, and clear, solution.

Very easy to implement.

Added value for an IT department.

Once that we use Statuspage as a service, their output information can be analised and audited with confidence.

Cons: From whom that was responsible for in house equivalent software implementation, is a bit strange to loose the control of a so important software. Nevertheless there is noting to deslike it.

Overall: I would like to be contacted by Statuspage in order to check the possibility to colaborate in new businesses.

Thank you.

Updates are making a good service even better

Jun 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Just as we were struggling to add the 'widget' to our websites, Statuspage updated that feature so we can now do that easily without the intervention of one of our developers. This service makes it easy for our relatively small support team to communicate with customers quickly and efficiently.

Cons: I would like a testing/staging version so that we can easily run through a test or drill outage on our 'staging' platform to easily prepare the team. Otherwise, no real gripes now that they updated the widget!

Good Incident administration platform

Nov 29, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The API integration and the on line documentation offered

Cons: At the moment there's nothing i can say, i love it

easy to keep customers abreast of outages

Apr 18, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: customer notification tool for service outages, able to post, distribute, and update planned and emergency outages.

Cons: Sometimes searching for an older status post can be difficult; the one you want doesn't always come up easily.

Overall: Useful tool for maintaining customer satisfaction and setting expectations.