# Statuspage Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Statuspage Software - reviews, pricing plans, popular comparisons to other Team Communication products and more.

Source: https://www.capterra.com/p/177360/Statuspage

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# 

 Statuspage Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Statuspage

## What is Statuspage?

Statuspage is the industry standard for incident communication. Thousands of top web tech companies like Dropbox and DigitalOcean use Statuspage to communicate during downtime. Instead of hosting their own pages and maintaining cumbersome email lists, they rely on Statuspage to deliver a great experience for their customers with features like email & text notifications, incident templates, and Uptime Showcase.

## What is Statuspage used for?

[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Team Communication](https://www.capterra.com/team-communication-software/)

Top alternative

Featured

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$29

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Statuspage?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.atlassian.com&name=Statuspage)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Statuspage

4.4 (16)

VS.

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

$29

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.5 (16,292)

Value For Money

4.1 (10)

Value For Money

4.1 (11,361)

Customer Service

4.6 (7)

Customer Service

3.9 (10,582)

## Statuspage alternatives

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[4.7 (16,292)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180345/WhatsApp/)

[Viber](https://www.capterra.com/p/180348/Viber/)

[4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180348/Viber/)

[View all alternatives](https://www.capterra.com/p/177360/Statuspage/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Customizable Branding

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Email Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Interaction Tracking

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track interaction history by documenting conversations for contacts

Multi-Channel Communication

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Statuspage 24 features

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Public or private sharing of digital files such as documents, audio/video, images, and more

Manage and track all disruptions and incidents

Track interaction history by documenting conversations for contacts

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Engage in direct, instant messaging with customers, users, etc.

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

View and track pertinent metrics to find patterns and gain insights from data

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track the availability time for a designated network or website over a given period of time

Get Advice

We can help you find the software with the features you need.

Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.1 (10)

Free Trial

[View pricing plan details](https://www.capterra.com/p/177360/Statuspage/pricing/)

Hobby

$29.00

Flat Rate,Per Month

It includes:

-   250 Subscribers

Startup

$99.00

Flat Rate,Per Month

It includes:

-   1000 Subscribers

Business

$399.00

Flat Rate,Per Month

It includes:

-   5000 Subscribers

Enterprise

$1,499

Flat Rate,Per Month

It includes:

-   25000 Subscribers

Value for money

4.1 (10)

4.1

Based on 10 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

xMatters](https://www.capterra.com/p/116750/xMatters/)[

Pingdom](https://www.capterra.com/p/131928/Pingdom/)[

Splunk On-Call](https://www.capterra.com/p/139957/VictorOps/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (7)

4.6

Based on 7 reviews

## User reviews

Overall rating

4.4

Based on 16 reviews

Filter by rating

5(8)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Sr Sales Development

Computer Software

### "So far so good"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 16, 2024

So far so good with StatusPage - need to use it more often

Pros

I enjoy a lower ticket volume with StatusPage

Cons

Off the top of my head, there isnt much I dislike about it I just dont use it as much as I should

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Christie B.

Communications

Religious Institutions

### "A good solution for statuspages"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 22, 2024

Pros

Atlassian Statuspage offers a free plan which helps businesses get up and running quickly without needing to be billed. Users can sign up for updates to know when our services are under maintenance.

Cons

The intergrations with other services is awesome, but I wish it supported more without needing an external API.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NK

Navaneeth K.

CEO

Computer Software

### "Webfork Statuspage Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

June 24, 2022

Pros

I like the way it handles alerts and incidents.

Cons

There is no option in the free one to add a custom domain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technical Lead - Data Analytics

Computer Software

### "Clear updates for users and easy access in Atlassian"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 27, 2022

Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team.

Pros

We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up.

Cons

The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use.

Alternatives considered

[xMatters](https://www.capterra.com/p/116750/xMatters/)

[Instatus](https://www.capterra.com/p/209673/Instatus/)

Reasons for choosing Statuspage

At the time it was the best pricing/feature combination for our then small company. When acquired by Atlassian, it was good to keep another service under one vendor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HW

Hayden W.

CEO

Computer Software

### "Not the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

May 19, 2022

Pros

It's easy to integrate and customizable.

Cons

You don't get what you pay for. We dropped some serious cash on this a while ago and it's been...suboptimal to say the least.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CISO

Internet

### "The Standard in Status Pages "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 12, 2022

Statuspage allows us to always have a means of communicating with our clients.

Pros

I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available.

Cons

I'm always surprised that there's no monitoring built into the product.

Alternatives considered

[Freshstatus](https://www.capterra.com/p/185971/Freshstatus/)

Reasons for choosing Statuspage

Freshstatus is still lagging behind Status Page in terms of some functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AW

Andrew W.

Founder

Computer Software

### "Expensive, but mainstream"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

August 4, 2021

Pros

Hooks directly into Atlassian products, and is widely integrated with much other software due to its popularity. Easy to use, and simple to set up. UI is simple but it also can become more advanced for power users.

Cons

Extremely expensive compared to competitors, and competitors also offer more features for the money. Statuspage needs to start innovating further in order to stay ahead of the competitors that have popped up over the years.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Software Engineer

Computer Software

### "Great for providing snapshot of system status"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 31, 2021

Statuspage has been a big help for the engineering teams to be able to provide insights into the status of system features and services.

Pros

Easy to configure and set up and the documentation was readily available and easy to follow. We chose this because of the integrations with other Atlassian products. Being able to provide end-users and support departments insight into uptime and system health is a must-have.

Cons

Nothing so far. We are in the early stages of the implementation and rollout and I can't think of any issues with the process or features that we are left wanting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Joshua L.

CEO

Computer Software

### "Keeps customers informed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 9, 2021

An overall positive experience after finding my way around it.

Pros

Statuspage made it really easy to setup a page in which customers can rely on to see whether my app is up or not and get notified when there's an issue.

Cons

I found external triggers via email tricky to setup which put me off the product at first

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

Gourav K.

Developer

E-Learning

### "Status of your pages."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 24, 2019

Pros

StatusPage is the best facility to get your users to know about the availability of your services. In case there's any problem, they are ready to help.

Cons

The dashboard's User Experience is not very good. The landing page is awesome. Hope they look up for the dashboard too.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177360/Statuspage/reviews/)

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