# Statuspage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Statuspage the right Team Communication solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177360/Statuspage/reviews --- Statuspage 4.4 (16) [View alternatives](https://www.capterra.com/p/177360/Statuspage/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Statuspage Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Technical Lead - Data Analytics Computer Software Used the software for: 2+ years ### "Clear updates for users and easy access in Atlassian" May 27, 2022 5.0 Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team. Pros We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up. Cons The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use. Alternatives considered [xMatters](https://www.capterra.com/p/116750/xMatters/)[Instatus](https://www.capterra.com/p/209673/Instatus/) Reason for choosing Statuspage At the time it was the best pricing/feature combination for our then small company. When acquired by Atlassian, it was good to keep another service under one vendor. Review Source VR Verified Reviewer CISO Internet Used the software for: 2+ years ### "The Standard in Status Pages " April 12, 2022 5.0 Statuspage allows us to always have a means of communicating with our clients. Pros I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available. Cons I'm always surprised that there's no monitoring built into the product. Alternatives considered [Freshstatus](https://www.capterra.com/p/185971/Freshstatus/) Reason for choosing Statuspage Freshstatus is still lagging behind Status Page in terms of some functionality. Review Source NK Navaneeth K. CEO Computer Software Used the software for: Less than 6 months ### "Webfork Statuspage Review" June 24, 2022 3.0 Pros I like the way it handles alerts and incidents. Cons There is no option in the free one to add a custom domain. Review Source VR Verified Reviewer Sr Sales Development Computer Software Used the software for: 6-12 months ### "So far so good" November 16, 2024 4.0 So far so good with StatusPage - need to use it more often Pros I enjoy a lower ticket volume with StatusPage Cons Off the top of my head, there isnt much I dislike about it I just dont use it as much as I should Review Source CB Christie B. Communications Religious Institutions Used the software for: 2+ years ### "A good solution for statuspages" May 22, 2024 5.0 Pros Atlassian Statuspage offers a free plan which helps businesses get up and running quickly without needing to be billed. Users can sign up for updates to know when our services are under maintenance. Cons The intergrations with other services is awesome, but I wish it supported more without needing an external API. Review Source JH James H. Domain Lead, Sourcing & Tooling Newspapers Used the software for: 6-12 months ### "Streamlined communications from IT to Stakeholders in the most efficient way possible." July 11, 2019 4.0 Overall it's changed the way we work as an IT department. It's this kind of disruptive innovation that we need in today's sprawling organizations. Pros I'd be happy to recommend Statuspage - it's really changed the way we manage our communications as within our organization and we're grateful for the innovation. We really do spend less time managing the emails to all and sundry which allows us to concentrate fully on the task at hand. We also appreciate the regular additions by the Development team in terms of integrations and new features. The API provides us with the flexibility to combine Statuspage with our QA & Monitoring teams, and being able to toggle the status of our components in an automated manner is a huge benefit. The support team are always friendly, helpful and professional. We've never had a problem that they couldn't fix. If only all suppliers could be like this... Cons Just the fact that we didn't hear about it sooner. Reason for choosing Statuspage Integration to other Atlassian Products, namely Jira Service Desk. Review Source JT José T. IT Services Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "A System Status in our fingertips" June 11, 2019 4.0 I would like to be contacted by Statuspage in order to check the possibility to colaborate in new businesses. Thank you. Pros It's a clean, and clear, solution. Very easy to implement. Added value for an IT department. Once that we use Statuspage as a service, their output information can be analised and audited with confidence. Cons From whom that was responsible for in house equivalent software implementation, is a bit strange to loose the control of a so important software. Nevertheless there is noting to deslike it. Review Source Brett H. Service Desk Manager Information Technology and Services Used the software for: 1-2 years ### "Statuspage Gets you the Status" July 18, 2019 5.0 Pros I like the ability to send email and sms notifications. Cons I don't like the ways that it uses components, but that may be more that we want it to do things that it doesn't do. Review Source VR Verified Reviewer Sustaining Engineer Internet Used the software for: 2+ years ### "easy to keep customers abreast of outages" April 19, 2019 4.0 Useful tool for maintaining customer satisfaction and setting expectations. Pros customer notification tool for service outages, able to post, distribute, and update planned and emergency outages. Cons Sometimes searching for an older status post can be difficult; the one you want doesn't always come up easily. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: Less than 6 months ### "Great for providing snapshot of system status" May 31, 2021 4.0 Statuspage has been a big help for the engineering teams to be able to provide insights into the status of system features and services. Pros Easy to configure and set up and the documentation was readily available and easy to follow. We chose this because of the integrations with other Atlassian products. Being able to provide end-users and support departments insight into uptime and system health is a must-have. Cons Nothing so far. We are in the early stages of the implementation and rollout and I can't think of any issues with the process or features that we are left wanting. Review Source JL Joshua L. CEO Computer Software Used the software for: 1-2 years ### "Keeps customers informed" May 9, 2021 5.0 An overall positive experience after finding my way around it. Pros Statuspage made it really easy to setup a page in which customers can rely on to see whether my app is up or not and get notified when there's an issue. Cons I found external triggers via email tricky to setup which put me off the product at first Review Source SA Sara A. Customer Success Manager Telecommunications Used the software for: 1-2 years ### "Updates are making a good service even better" June 24, 2019 5.0 Pros Just as we were struggling to add the 'widget' to our websites, Statuspage updated that feature so we can now do that easily without the intervention of one of our developers. This service makes it easy for our relatively small support team to communicate with customers quickly and efficiently. Cons I would like a testing/staging version so that we can easily run through a test or drill outage on our 'staging' platform to easily prepare the team. Otherwise, no real gripes now that they updated the widget! Review Source HW Hayden W. CEO Computer Software Used the software for: 6-12 months ### "Not the best" May 19, 2022 5.0 Pros It's easy to integrate and customizable. Cons You don't get what you pay for. We dropped some serious cash on this a while ago and it's been...suboptimal to say the least. Review Source GK Gourav K. Developer E-Learning Used the software for: 6-12 months ### "Status of your pages." August 24, 2019 5.0 Pros StatusPage is the best facility to get your users to know about the availability of your services. In case there's any problem, they are ready to help. Cons The dashboard's User Experience is not very good. The landing page is awesome. Hope they look up for the dashboard too. Review Source AW Andrew W. Founder Computer Software Used the software for: 6-12 months ### "Expensive, but mainstream" August 4, 2021 4.0 Pros Hooks directly into Atlassian products, and is widely integrated with much other software due to its popularity. Easy to use, and simple to set up. UI is simple but it also can become more advanced for power users. Cons Extremely expensive compared to competitors, and competitors also offer more features for the money. Statuspage needs to start innovating further in order to stay ahead of the competitors that have popped up over the years. Review Source PD Paolo D. Service Desk Manager Online Media Used the software for: 1-2 years ### "Good Incident administration platform" November 29, 2018 4.0 Pros The API integration and the on line documentation offered Cons At the moment there's nothing i can say, i love it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.