# Localyser Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Localyser Software - reviews, pricing plans, popular comparisons to other Review Management products and more.

Source: https://www.capterra.com/p/177408/Localyser

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# 

 Localyser Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Localyser

## What is Localyser?

We help multi-location brands take control of their online review management. Localyser makes it simple to track and reply to online reviews, answer social media DMs, generate positive reviews and analyze customer sentiment across all your locations. Consolidate all of your reviews and social media accounts in one dashboard. From Google to TripAdvisor, UberEats to Deliveroo, Instagram to Twitter, we integrate with 75 sources for you.

## What is Localyser used for?

[Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

CA$45

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Localyser?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.localyser.com&name=Localyser)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Localyser

4.8 (33)

VS.

[5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/)

Starting Price

CA$45

Other, Per Month

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (33)

Ease Of Use

4.9 (1,201)

Value For Money

4.5 (32)

Value For Money

4.8 (832)

Customer Service

4.8 (33)

Customer Service

5.0 (837)

## Localyser alternatives

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

[4.7 (86)](https://www.capterra.com/p/207396/GiveMe5-ai/reviews/)

Starting price

$119.00

Per User, Per Month

[4.6 (41)](https://www.capterra.com/p/239159/GatherUp/reviews/)

Starting price

$99.00

Per User, Per Month

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/177408/Localyser/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Response Management

4.2 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Negative Feedback Management

4.4 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Dashboard

4.7 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Review Request

4.4 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Allows businesses to request reviews from their customers

Customer Experience Management

4.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Review Monitoring

4.8 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Automatically monitor and receive alerts for any new online reviews

Localyser 49 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Communicate using direct chat or messages within the system

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Reminders sent via email

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Track and monitor a specific set of keywords

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple languages

Manage and support multiple locations

Identify, track, and respond to negative feedback

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Share internal and external reviews on social media platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Optimize and manage the search engine optimization efforts for a website or digital content

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Allows businesses to share their videos on social media.

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Seamlessly integrates with 3rd party websites

An extended application or connector that enables users to perform additional services with their current set of tools

Get Advice

We can help you find the software with the features you need.

Features

4.5 (33)

4.5

Based on 33 reviews

## Pricing

Value for money

4.5 (32)

Free Trial

Basic

CA$45.00

Other,Per Month

Value for money

4.5 (32)

4.5

Based on 32 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (33)

4.8

Based on 33 reviews

## User reviews

Overall rating

4.8

Based on 33 reviews

Filter by rating

5(26)

4(6)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AG

Alexa G.

Assistant General Manager

Restaurants

### "Excelent Platform "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 2, 2025

Great overall, very friendly to use and exceptional value. We are very pleased with the software and will continue to recommend.

Pros

The ease of use of the software as well as the value for money. Great platform to manage all of the brand's social media reviews and other metrics. Not only from one branch but plenty of them.

Cons

It's not completely time accurate, might take one or two days to update properly on emails or specific stuff about posting from the business side.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CK

Chaker K.

Manager

Hospitality

### "A Helpful Tool for Guest Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 1, 2025

Pros

Localyser makes it easy to monitor and respond to guest feedback across multiple platforms in one place. I especially liked the user-friendly dashboard and how it streamlined communication, saving time while helping us stay on top of customer satisfaction.

Cons

Interface & Usability: “The dashboard can feel a bit cluttered at times, and some features take extra clicks to reach.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Maricel R.

Office Manager

Food & Beverages

### "One Dashboard, All Reviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

Strong onboarding and support wherein users onboarding process is smooth, and Localyser’s team is responsive—helping to set up, dealing with issues, and accommodating requests.

Pros

All-in‑one dashboard for reviews: We can see reviews from many sources (Google, Tripadvisor, etc.) in a single place. This saves a lot of time instead of logging into each site separately.

Cons

Some platforms don't allow direct replies from Localyser. Slow appearance of comments/reviews from certain platforms take a long time (hours or even a day) to appear in the dashboard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jewel B.

Marketing Executive

Hospitality

### "Excellent Review Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 23, 2025

Overall is good and very convenient to use. Recommended for huge business. Particularly in the MENA region, Localyser tracks local review sources (e.g. delivery apps), and supports multiple languages with some auto‑translation. That’s helpful if your customers use regional platforms or speak different languages.

Pros

Time saving and efficient and has strong customer support and easy to use. It saves a lot of time each day, by aggregating, filtering and helping respond to reviews

Cons

Not all review platforms support response via Localyser and there are few coverage gaps. Public pricing info is limited, so it's harder to compare with alternatives without talking to sales.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mark Andrew P.

SVP of FB

Hospitality

### "Localyser Review 2025"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

Good Customer Support, Features & Analytics - Sentiment analysis, insights reporting, benchmarking, filters, ability to track trends, etc.

Pros

Centralized Feedback Management, Customer Engagement, offers analytics to track review trends, sentiment, and customer satisfaction.

Cons

Limited Integrations, while excellent for online reputation management, it does not cover broader social media listening or brand monitoring beyond review platforms.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Lailanie D.

Executive Assistant

Hospitality

### "Evaluating Localyser: Strengths, Weaknesses, and Overall Value"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

Very good choice for medium or large businesses with multiple locations who need to manage their reputation / feedback across many platforms, want to centralize review responses, monitor sentiment + track customer feedback, and reduce manual work.

Pros

Aggregates online reviews from platforms like Google, TripAdvisor, Facebook, and others into one dashboard.

Cons

While the interface is generally user-friendly, some users may need training to fully utilize reporting and sentiment features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HI

Hassan I.

Quality Specialist

Food & Beverages

### "Localizer Job well done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 16, 2025

so far it has been good, its doing the job well. I am able to sort out the data according to me needs.

Pros

Ease of getting the reviews in Excel format and checking store rating. You can select each store location separately and sort out.

Cons

have to select each star rating one by one. There should be a toogle to select all stars at time for ease of work

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Marie S.

Secretary cum Admin

Food & Beverages

### "Hassle-Free Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 16, 2025

“Localyser is a hassle-free platform that gathers everything you need right in front of you. It saves time, makes managing reviews effortless, and keeps everything organized in one place.

Pros

Localyser is very user-friendly and easy to navigate. The platform makes it simple to manage reviews, track feedback, and improve customer engagement. A great tool for businesses!

Cons

Localyser is very user-friendly and easy to navigate, making review management simple. However, the loading time after posting responses can be a bit slow, and improving this would make the platform even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YM

Yasmine M.

MIS Officer

Hospitality

### "Efficient and User-Friendly Reputation Management Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Our overall experience with Localyser has been positive. The platform is user-friendly, efficient, and helps streamline our reputation management processes effectively. It has improved our ability to monitor, track, and respond to customer feedback in a timely manner

Pros

Localyser provides us with a centralized platform to monitor and respond to customer reviews across all branches, which saves time and helps us track customer sentiment effectively

Cons

The reporting and analytics could be more flexible, with additional customization options to better match our internal tracking needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Colin C.

Head of Marketing

Food & Beverages

### "New and Happy User "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 28, 2023

We've had a very seamless on-boarding with Localyser. They've been patient with our set-up, and attentive and quick to rectify questions or small issues.

Pros

We have used other review aggregators in the past, but we like past is the ability to group our third party food deliver platform app reviews along with traditional review platforms.

Cons

I don't think it's an issue that's unique to Localyser, but the time consuming process of writing your review response library. Although, I think their AI capabilities (which we're not paying for) might mitigate this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 5, 2023

Thank you Colin for the great feedback, we are happy that you are finding our online reputation management solution easy to use and fulfill your needs. All the best, Localyser team.

[View all Reviews](https://www.capterra.com/p/177408/Localyser/reviews/)

Popular comparisons

[Trustpilot vs Localyser](https://www.capterra.com/compare/169618-177408/Trustpilot-vs-Localyser) 

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