Iridium Technology

Iridium BI


4.5 / 5
14 reviews


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Iridium Technology
  • www.iridium-technology.com/
  • Founded 2013
  • United States

About Iridium BI

Iridium BI provides law firms with their choice of high-performance cubes and dashboards. All content can be customized based on the firms business requirements. Our dashboards are built on the powerful concept that there should be a goal for every value that is displayed. For every component of Iridium BI, we have thrown out the traditional architectures and approaches and built revolutionary new components that provide phenomenal performance and capabilities.


Iridium BI Features


Iridium BI Reviews Recently Reviewed!


A BI Platform that everyone should have

Dec 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BI platforms are a must in managing your law firm. Iridium's solution is the most comprehensive that I've seen on the market, while keeping it manageable to use. Not only using their dashboards, but also tapping directly into their proprietary cube with Excel allows you and your analysts an infinitely flexible tool to garner business trends, issues, and other insightful analyses. It more than pays for the annual subscription in terms of efficiency and savings in running our business.

Cons: As with any BI platform that tries to meet all client needs, a dashboard needs to be configured specifically to your firm's needs. Presenting too much data makes it hard to see what's important. You need to spend the time to configure it properly.

Overall: Iridium's support team is great. They are interested in your business, working with you to satisfy all of your needs. They are responsive and smart people. Their business model and approach (e.g. the "anti-vendor") is a unique perspective that permeates through their culture and makes it a pleasure to deal with them.

Vendor Response

by Iridium Technology on December 21, 2018

Kevin - thank you for your positive comments. It has been a pleasure working with you and your team.

Iridium BI - The value is there!

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Once Iridium is implemented the ease of use is intuitive. If you spend plenty of time in the system you will be amazed at the functionality and information it provides right at your fingertips. When I compare to the general ledger package and the non intuitive nature to extract information Iridium is the definition of what BI should accomplish.

Cons: Purchasing in modules vs an all in package vs Revenue solely. This was a function of Iridium being new on the market and the uncertainty of how the software was to be used.

Overall: What issue did we have? Too many paper reports, time wasted by accounting providing information to individual stakeholders, and no easy view for management to see the overall picture from a revenue perspective. Iridium answered all these issues and overtime the usage has increased and stakeholders are able to review up to date information that they can act upon and therefore increase their changes of hitting budget. The value is there!

Overall Product

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very customizable. The Iridium team work with you the customize the dashboards for the company. We needed very specialized reports designed and the cost to prepare the reports was very reasonable.

Cons: The con is not specifically related to the software, it relates more to the ongoing changing to the team due to Iridium's rapid growth.

Overall: The reports available in the accounting software we are using are very difficult to customize and repeat the same information in multiple rows. For example a WIP report will be 45 pages instead of three. The options to add additional columns is not available in the accounting software. Iridium's team worked with our firm to show all of the information we wanted to see on one line per client. We have worked with Iridium to produce many specialized reports.

Iridium Delivers

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is intuitive and allows you to break data down in areas that other business intelligence software options don't on a consistent basis. It is also adaptable to your firm needs and practices without causing problems with upgrades.

Cons: There is nothing we really don't like about the software. Getting our IT department to give us the processing resources we need to properly utilize and update the date in the timeframe we need has probably been the biggest obstacle.

Overall: Every team member at Iridium is professional and responsive on top of being technically superior to what other firms offer. support team takes pride in being personally responsible and available.

Iridium BI Modules have made my Job as CFO Better and Easier

Dec 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Iridium BI tools are customizable to our own firm's needs, yet, are very powerful and feature rich in their capabilities. There has been *nothing* we have asked for that our implementation team hasn't been able to accomplish. Their tools take us to the next level in financial analysis and planning

Cons: The Excel-based cubes are very powerful, and can be hard to train less tech-savvy personnel to use. However, once someone begins to understand their capabilities and uses them, they are far and away the go-to tool for our needs. It has been a process to train our core financial analyst team to become proficient in the cubes. If there were additional training resources "in the can" - that'd be very helpful.

Overall: Fantastic team and very responsive. I wouldn't want to look for any other solution.

Powerful Business Intelligence platform for law firms

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user-friendly BI dashboards and reports that have been fully customized to meet our needs in order to provide self-serve access to the Firm's decision makers; exceptional client service from our Iridium support team.

Cons: Occasional bugs that could have been caught through stronger testing/QA.

Overall: Iridium BI has put access to key financial information directly into the hands of our Partners, thus enabling faster data-driven decision making for them and freeing up my team's team to handle more complex inquiries. Over the last two years, our Iridium support team has provided us exceptional client service by listening to and recommending solutions based on our needs, and implementing them within tight timelines.

Capterra loader

Easy to Install and then put to Use

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: From the install to using the software. This produce has exceeded my expectations. People at Iridium were great to work with. Product is great and easy to use and understand.. WE have it boot up to each members computer when they sign on each day.

Cons: Cost, always, but it is reasonable. I like the profitability module the best. It allows us to look at profitability in many different ways very easily.

Overall: It works fast as advertised. It is customized for our members and we get a lot of use out of it.

Vendor Response

by Iridium Technology on December 21, 2018

Jeffrey - thank you for your positive comments. We also enjoy working with your firm!

Iridium has a home with MDWCG

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Cubes. Refreshing reporting has never been easier. By building models through filtered pivot tables saves significant time and guarantees the statistics will be consistently presented.

Cons: Each module is separate. I would love to spend more money on additional modules and maybe we will at some time in the future.

Overall: Very pleased.

Vendor Response

by Iridium Technology on December 21, 2018

Frank - thank you for your positive comments. It has been a pleasure working with you and your team.

Manager of Finance

Jan 07, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Ability to customize the features to suit the needs of the business

2. Real-time financial data

3. Look and feel of the dashboards

4. Smart consultants

Cons: 1. Turn-over time to implement some of the solutions

2. Customization of any tiles/layouts took a while to turn around

3. If something isn't the out of box solution, came across glitches after customization

Iridium BI Review

Apr 15, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to customize with the help of the Iridium team

Cons: The pivot table measures in the excel platform can make it difficult at times to know if you're querying the data you're looking for

Overall: Understanding profitability of clients/matters/timekeepers and using this information to make informed business decisions

Capterra loader

They deliver what they promised plus more!

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and quick to implement. Interaction with Elite is seamless. We did not get any push back when we asked for slight customization to meet our needs.

Cons: It is a bit challenging to print, the dashboard screen is straight forward and a great tool to share or include in a presentation but it is impossible to print in that format.

Overall: The customer representative and his support team understand the challenge of computing and presenting profitability information. They are responsive, flexible, give timely advice, and share their knowledge and expertise each and every time. Iridium is agile and proactive, great business partner to have in the BI world.

Review at midpoint of installation

Dec 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: So far, the implementation of the Revenue module was very straight forward. The implementation team helped us through reconciling the data and correcting any differences. The team is very responsive to our questions and needs.

Cons: The documentation defining and explaining dimensions and slicers could be better. For a non-systems user, telling us what table the program is pointing to isn't very helpful.

Vendor Response

by Iridium Technology on December 21, 2018

Anita - thank you for your positive comments. It has been a pleasure working with you and your team.

Capterra loader

Financial Dashboard

Jan 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Preconfigured tiles to get started with quickly

- Easy to understand interface requiring minimal training

- Drill down capability when needed

Cons: - Nothing so far, has met our requirements

Overall: Replace existing financial dashboards and provide partners with better, easier to understand reporting

Iridium BI Review

Dec 20, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Support techs are great and knowledgeable.

Cons: Its a lot of data and really need the time to get this up an running. Due to the time needed, costs can add for little use of the system.

Overall: It is a useful tool once we get fully operational. The support rep is phenomenal.