--- title: "mCase Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about mCase Software - reviews, pricing plans, popular comparisons to other Mental Health products and more." source_url: "https://www.capterra.com/p/177419/mCase/" page_type: "product" language: "en" --- # mCase Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) mCase ## What is mCase? Unlike mere casework tools, mCase is the only solution designed around your unique needs, from the expert in case management software. mCase is a completely configurable cloud-based solution that makes case management tasks faster and more efficient. With mCase, staff can support their clients in the office and out in the field, using mobile devices and the web...even when connectivity is not available. mCase's embedded dashboards and analytics make data access and reporting easy. ## What is mCase used for? [Human Services](https://www.capterra.com/human-services-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for mCase?[Manage this product listing](https://www.g2.com/products/mcase/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### mCase 4.7 (3) VS. [4.6 (46)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (3) Ease Of Use 4.3 (200) Value For Money 5.0 (2) Value For Money 4.4 (192) Customer Service 5.0 (3) Customer Service 4.5 (194) ## mCase alternatives [4.5 (1,063)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (96)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Astalty](https://www.capterra.com/p/274996/Astalty/) [4.8 (200)](https://www.capterra.com/p/274996/Astalty/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/274996/Astalty/) ## FAQs about mCase Overview ### What company size and specific industries is mCase built for? mCase is designed for businesses of all sizes in the human services sector, including organizations that need support with resource allocation, service planning, reporting and analytics, and workflow management. It is suited to providers and agencies that manage client services and operational coordination. Features and Usability ### What are the key features of mCase? mCase offers case management, client management, and case notes for tracking service activity, along with treatment planning, goal setting/tracking, and initial assessments. It also includes scheduling, reminders, document management, compliance tracking, reporting/analytics, certification & licensing, and time tracking for mental/behavioral health and child welfare workflows. Getting Started and Support ### What training and onboarding options does mCase offer? mCase provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training and live online sessions support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does mCase offer? mCase provides 24/7 live rep support for users who need help at any hour. Support is available through direct live assistance, giving customers a way to get questions handled in real time. ## Features AI summary Based on 2,869 Mental Health reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating mental health software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**57%**) - **EMR/EHR** (**59%**) mCase includes other capabilities that reviewers also consider important, such as **Document Management** (**51%**). This feature helps practices organize client files, keep records accessible, and manage documentation more efficiently, giving teams a clearer way to handle day-to-day administrative work. Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Case Notes Access and track notes regarding case activities and updates within case files Certification & Licensing Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Client Management Manage contact details and communication with clients Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Document Management Store, manage, and track all electronic documents in a centralized location mCase 16 features ### All Features - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Certification & Licensing: Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders - Client Management: Manage contact details and communication with clients - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Document Management: Store, manage, and track all electronic documents in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress --- Get Advice We can help you find the software with the features you need. Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.7 Based on 3 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MG MyNesha G. Neighborhood Change Agent Public Safety ### "MCase Ratings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2018 mCase is easy to use and even easier to implement. RedMane has stood with us and made sure that the solution that we have envisioned for our city department came to fruition. This is a great solution for any application or scope of project. Pros This software is very easily configured to meet our specific requirements for data fields, workflow, reporting, and dashboards. We can also use it on mobile devices which helps our field staff collect data with ease. Cons We are yet to find any negatives to using mCase. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DO Dele O. President Information Technology and Services ### "mCase Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2018 Case management for Juvenile justice system. Pros This solution is based on a .Net platform with advanced features and functionality. Because of it's service oriented architecture, this system integrated very easily with existing and legacy systems. I particularly like the search algorithm which work like google search and produce very refined and relevant results. Cons I think the only thing I could think about will be the integration of artificial intelligence into some of the core workflow and search. Although they did say they are working on this. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Keverine D. G. Training Coordinator Government Administration ### "USVI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2018 mCase was implemented in the Virgin Islands as a solution to operate DSNAP in the aftermath of two Cat 5 hurricanes. Pros It was easy to learn and use. The fact that it was easy to add features to the system was a great benefit for our agency. i.e we were able to get a customized feature that made it easier to pin the DSNAP EBT cards. Cons There are some features that I felt could have been a little more user friendly or provide more. For instance the search function; could have been simplified to offer better results. That includes the ability easily identify when a client was included on another application. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.