Who Uses This Software?

Child and family services, eligibility and human services, justice and investigations, and any program involving intake, assessment, eligibility, service planning, and/or ongoing service delivery.


Average Ratings

3 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • RedMane Technology
  • www.redmane.com
  • United States

About mCase

Unlike mere casework tools, mCase is the only solution designed around your unique needs, from the expert in case management software. mCase is a completely configurable cloud-based solution that makes case management tasks faster and more efficient. With mCase, staff can support their clients in the office and out in the field, using mobile devices and the web...even when connectivity is not available. mCase's embedded dashboards and analytics make data access and reporting easy.


mCase Features

  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Document Management
  • Reporting & Statistics
  • Scheduling
  • Time Tracking
  • Training Management

mCase Reviews Recently Reviewed!


mCase Integration

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This solution is based on a .Net platform with advanced features and functionality. Because of it's service oriented architecture, this system integrated very easily with existing and legacy systems.

I particularly like the search algorithm which work like google search and produce very refined and relevant results.

Cons: I think the only thing I could think about will be the integration of artificial intelligence into some of the core workflow and search. Although they did say they are working on this.

Overall: Case management for Juvenile justice system.

MCase Ratings

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is very easily configured to meet our specific requirements for data fields, workflow, reporting, and dashboards. We can also use it on mobile devices which helps our field staff collect data with ease.

Cons: We are yet to find any negatives to using mCase.

Overall: mCase is easy to use and even easier to implement. RedMane has stood with us and made sure that the solution that we have envisioned for our city department came to fruition. This is a great solution for any application or scope of project.

Capterra loader

USVI

Aug 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It was easy to learn and use. The fact that it was easy to add features to the system was a great benefit for our agency. i.e we were able to get a customized feature that made it easier to pin the DSNAP EBT cards.

Cons: There are some features that I felt could have been a little more user friendly or provide more. For instance the search function; could have been simplified to offer better results. That includes the ability easily identify when a client was included on another application.

Overall: mCase was implemented in the Virgin Islands as a solution to operate DSNAP in the aftermath of two Cat 5 hurricanes.