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Pros
Easy use, application on mobile & approval chain is very fast.
The product is good and their support is quite effective.
Cons
Applying for more than one leave causes an issue sometimes.
Customization cost is high, only being accessed through mozilla firefox browser, there are no presentations that explains what employee needs to do in ESS to guide them.
Showing Most Helpful
Showing 11 of 11 reviews
"It simply makes life easier "
Overall: Automation
Pros: It used to take our HR department more than a week to prepare payroll , now it only takes a few hours to produce a correct and accurate payroll including leaves and permissions. Many other essential features that helped the company automate many processes. The employee self service is easy to use, it almost does require any training.
Cons: Needs speed improvements but it's not very noticeable. Applying for more than one leave causes an issue sometimes.. Smart HCM has informed us that this issue is resolved in the new release coming soon.
"A great HCM with so many integrated solutions that are compatible very easily. "
Pros: The stability of whole ERP containing many modules with most effective integration of almost countless work flows.
Cons: GUI should be improved. The design could be made more effective with more attractive background and theme.
"Better supprt in the new services required "
Overall: Very good.
Pros: Easy use, application on mobile & approval chain is very fast.
Cons: Requesting pay for any additional services.
"A comprehensive product"
Overall: Low price comprehensive system that even fills the gap that even tier1 systems miss.
Pros: Quite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient.
Cons: To be able to use it fully, substantial amount of data is required from the business to configure the software, which normally SMEs don't have ready.
Vendor Response
"Very comprehensive and detailed HRMS applicaation"
Pros: Quick implementation & great value for money. Very intuitive user interface which helps in the quick user adoption.
Cons: Ability to integrate with other applications.
Vendor Response
"Review"
Pros: 1. ESS portal layout and design. 2. Easy to use
Cons: 1. Complicated reporting structure 2. Data cannot be converted into meaningful information.
"Great product to ease the HR processes"
Pros: Adding formulas to automate the calculations of the payroll and the interactions of the support employees to resolve any issue
Cons: Customization cost is high, only being accessed through mozilla firefox browser, there are no presentations that explains what employee needs to do in ESS to guide them
"The product is good and their support is quite effective"
Pros: The modules. It covers all HR domains. The smartphone app and attendance utility via app is very effective
Cons: Reporting side is very weak and basic. Needs dynamic reports. Reports cannot be used for analysis via vlookup
"Briefly simplfy the complex "
Overall: Price is ok...working better than ok.
Pros: Fast, easy to use, shorten all day jobs in few mnts.The product its not just for HR departments also its integrated to finance and all other main software systems
Cons: No comment
Vendor Response
"Ranked well when it comes to customization."
Pros: Quite a comprehensive system that automates all of the HR activities and truly make it paper less much more efficient. Highly parameterized, user friendly & flexible to accommodate your requirements.
Cons: Software should be enhanced to other modules as well. It must be consolidated to one package solution for consumer.
"Overall gives user friendly and better real-time view."
Pros: Better UI and reporting features. Recommended for better HR/ER implementation, helps in easily manage attendance, leaves and other routine HR processes. Top of it, value for money.
Cons: So far so good, improvisation is an on going process with the conversion feedback into feed-forward.