# ABBYY FlexiCapture Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ABBYY FlexiCapture the right Electronic Data Capture solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177446/ABBYY/reviews

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ABBYY FlexiCapture

4.2 (17)

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Last updated March 13th, 2026

# Reviews of ABBYY FlexiCapture

Ease of use

4.0

Customer Service

4.2

## Showing most helpful reviews

Showing 1-17 of 17 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Armando I.  
Network Manager  
Computer Software  
Used the software for: 6-12 months

### "All-in-one tool for digitizing, indexing and publishing."

December 17, 2021

5.0

My experience with Abby Flexicapture was very short, but one of the most satisfying. I would have liked to be able to use it more time and improve the processes of the company. The level of customizations is very productive and helps to obtain the expected result. Machine Learning productivity is amazing.

Pros

With Flexicapture I was able to create digitization flows, apply jobs and register the destinations of each batch. The connectivity with OpenKM made my work easier.

Cons

I had no problem with my implementations. But the system can be tedious to configure, currently it includes many automations based on machine learning to recognize documents, configuring them requires expertise and patience.

Review Source

JH

Jamon H.  
Director - Treasury Operations  
Industrial Automation  
Used the software for: 2+ years

### "Accounts payable OCR made easy"

November 23, 2024

5.0

Pros

Ability to seamlessly handle high volume and program countless transaction pathways.

Cons

Very little not to like about ABBYY. Perhaps the user interface could be modernized a bit.

Review Source

VR

Verified Reviewer  
Software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "ABBYY Flexicapture to capture date from financial documents"

December 20, 2022

3.0

Pros

ABBYY Flexicapture made life easy to extract data from handwritten documents, image files like .tiff files,invoices and purchase orders.

Cons

ABBYY Flexicapture needs improvement in extracting data efficiently from image files, unstructured invoices

Review Source

Devinder Singh G.  
Senior Software Developer  
Computer Software  
Used the software for: 1-2 years

### "Best product to capture the hard copy records to store in system "

July 25, 2018

5.0

Easy to store hard copy result in system.

Pros

Create one template for single type or one typed hardcopy and rest of the work has been done by flexi capture This is the best we can use the API to merged the same with asp.net and the things gets automatic

Cons

Currently the hardcopy with low ppt cant be recognised 100 percent correct need to do extra effort in that

Review Source

Response from ABBYY Software House

July 26, 2018

Hi, Devinder Singh Guleria! Thank you for your rewiew. We are glad that our product helped you! Best Regards, ABBYY team

VR

Verified Reviewer  
ICT Service Desk Analyst  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great software that uses OCR to read the contents of a scanned image and then perform some actions "

August 5, 2018

4.0

Pros

It enabled the business to save time and money and eliminate a manual process which involved scanning and emailing an invoice to a particular client. It is generally easy to use for staff. Any exceptions or failures could be seen on the verification station and dealt with.

Cons

If a section in a batch failed verification the the remainder of the batch wouldn't be verified until the failure was cleared. We frequently saw SharePoint related exceptions and they would often require a few retries (send the document back to processing) before the document would go through to SharePoint.

Review Source

VR

Verified Reviewer  
Senior Software developer  
Computer Software  
Used the software for: Less than 6 months

### "Good for mid level software development management "

April 29, 2022

5.0

Pros

Document classification is easy, easy to capture invoice data or work with scanned or imaged documents

Cons

its very expensive and not easily available as a trial version

Review Source

JK

Jordan K.  
EDI Manager  
Automotive  
Used the software for: 1-2 years

### "FlexiCapture is truly the Flexible"

October 4, 2016

5.0

Consolidated Metco choose ABBYY after an extensive review and vetting process. A review of 14 OCR options ultimately ended with FlexiCapture as the winner. The ABBYY support offered through UFC is nothing less than THE pinnacle of service. Our questions, concerns, and mistakes are always met with efficient and well thought solutions. With the implementation assistance from UFC, we automated the entry of 35,000+ invoices and POs so far in 2016. Our people that were doing data-entry are now quickly verifying scans and moving onto other tasks.

Pros

Flexibility and removing over 80% of our data-entry.

Cons

The line-item error messages for item's that we are not using is very annoying, but workable.

Review Source

Response from ABBYY Software House

October 11, 2016

Thank you for your feedback! We are happy to work with you! ABBYY Team

JP

Jason P.  
Manager  
  
Used the software for: Less than 6 months

### "Abbyy Flexicapture upgrade / replacement"

October 11, 2016

5.0

We recently upgraded / replaced an aging Abbyy FormReader 6.5 system to Abbyy Flexicapture 11 system. The replacement went very smoothly. We did not use an upgrade path as our hardware on 6.5 system was very old as well as wanting our staff to learn the new system. We were very delighted with the flexibility the new version had. We can export straight to a database, dump to flat files, basically whatever we needed, it could be done. We are able to setup scripts for certain fields to make sure the data falls within certain limits. We can setup fields with only certain allowed answers and alert our staff if something falls outside of those limits. Abbyy Flexicapture is an extremely powerful system. We worked with User Friendly Consulting, Inc - https://www.ufcinc.com/ to purchase / implement the new system. Most of the work on new system was done in house but when we had questions or issues, UFC was very prompt with answering our questions. They were a pleasure to deal with when most other integrators wouldn't even return our calls. All in all, we were very happy we chose Abbyy as well as working with UFC.

Pros

The flexibility

Review Source

Response from ABBYY Software House

October 17, 2016

Thank you for your feedback! We are happy to work with you! ABBYY Team

AA

Adam A.  
IT Helpdesk  
  
Used the software for: 1-2 years

### "probably good if you don't have a lot of integration"

December 12, 2017

3.0

Pros

Takes paper out of the mix. Easy to get approvals and to do invoice validations again your ERP system.

Cons

Always having slowness issues. They want you to update the software all the time and you have to do an uninstall/reinstall.

Review Source

VR

Verified Reviewer  
Automotive division director - incadea  
Computer Software  
Used the software for: Less than 6 months

### "Document data mining"

May 3, 2019

3.0

Works as we expect.

Pros

Application after installation is very user friendly with part of AI, when you correct it, it learnt it :-)

Cons

A little complicated initial setup and run.

Review Source

AK

Ahmad K.  
System Administrator  
Construction  
Used the software for: I used a free trial

### "Very Good at document management and document workflow."

November 23, 2022

3.0

Pros

Save time, money, papers and etc. ABBYY is one of the leaders in this field.

Cons

The software is weak in treat with low-quality scans, it's supposed to build a built-in module to treat low-quality documents.

Review Source

SM

Srikar M.  
Senior software developer  
Banking  
Used the software for: 6-12 months

### "Abbyy flexi capture for data extraction "

March 16, 2023

3.0

Pros

It is easy to configure rules to extract the data from structured files and invoices.We can extract data automatically from fields

Cons

Abbyy flexi capture is not so efficient in extracting data from unstructured files.It is less appropriate.

Review Source

AM

Ashok M.  
Software Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Extracting data using ABBYY Flexicapture"

April 9, 2023

3.0

Pros

ABBYY Flexicapture is used to analyze complicate documents and extract data from those. It is also used to convert scanned documents into editable formats and to also we can extract data.

Cons

It is poor in recognizing some alphabets and letters from scanned images. And also poor in efficiently recognizing and extracting data of small fonts.

Review Source

VL

Vidwa L.  
Software developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect for Image recognition"

June 3, 2019

5.0

Ive created so many projects using Abbyy Flexicapture .

Pros

Best part ive found so far is the ICR . Its really helpful for my works. And its working fine.

Cons

Its a bit complex and a non technical guy cannot get the maximum outcome from his first few attempts.

Review Source

SS

Stefanos S.  
DPO  
Computer & Network Security  
Used the software for: Less than 6 months

### "Capure data!"

October 2, 2019

5.0

Pros

You can automate all the data extraction from documents and verify them

Cons

You must be trained to use the software and understand the features

Review Source

TW

Tomasz W.  
Client Service Director  
Research  
Used the software for: 2+ years

### "FlexiCapture is powerfull tool"

December 12, 2016

5.0

FlexiCapture made it easy to scan&recognize 300k of questionnares in a simply and organaizde manner.

Review Source

Response from ABBYY Software House

December 13, 2016

Dear Tomasz, Thank you for your feedback! ABBYY Team

DB

David B.  
  
  
Used the software for:

### "Almost limitless scope"

January 4, 2017

4.0

We have been using FlexiCapture standalone for processing a variety of complex donation forms for the last 7 years, and we have been pleasantly surprised by its flexibility. I would wholeheartedly recommend FlexiCapture to anyone looking for a simple solution for processing paper-based documents, safe in the knowledge that it can be customized extensively to suit any more complex future requirements.

Review Source

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