# HigherMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HigherMe the right Recruiting solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177447/HigherMe/reviews

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HigherMe

4.6 (25)

[View alternatives](https://www.capterra.com/p/177447/HigherMe/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of HigherMe

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

JL

Jonathan L

Recruitment ManagerRestaurants, 51 - 200 employeesUsed the software for: 6-12 months.

“I am always able to correspond with support staff in a short amount of time and my questions and issues are always resolved quickly.“

December 2, 2022

RR

Robert R

Senior Public Information OfficerLaw Enforcement, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The software is intuitive and easy to learn. And the company's support team was standing by to help with questions as we launched the service, and easy to reach as questions pop up along the way. And within a month of using HigherMe, we've already had a full return on our investment.“

November 3, 2022

## Showing most helpful reviews

Showing 1-25 of 25 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Donovan M.  
General Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Simplifies the process"

July 27, 2018

5.0

We enjoy the features of the service and the customer service is top notch. We have a steady stream of qualified applicants for each position. It's been a good service for us.

Pros

The visual presentation of our Careers page is very professional, and the 'text to apply' feature makes it easy to get potential recruits to the Careers page even when I'm out and about.

Cons

In the early days of using the service, there were many tasks that required contacting support. The numbers of these are decreasing as they iterate and it has become very user friendly.

Review Source

JL

Jonathan L.  
Recruitment Manager  
Restaurants  
Used the software for: 6-12 months

### "Best Service and Product on the market!"

December 2, 2022

5.0

The service behind the software is what makes HigherMe so valuable. I am always able to correspond with support staff in a short amount of time and my questions and issues are always resolved quickly.

Pros

The interface is easy to understand and the support is a gamechanger.

Cons

I wish there was an easier way to process completed interviews. The pre & post interview emails can be overwhelming.

Alternatives considered

[Workstream](https://www.capterra.com/p/194702/Workstream/)[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

Reason for choosing HigherMe

Pricepoint, streamlined interview scheduling, demo, and level of service

Switched from

[Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)

HigherMe is less expensive, offers more features and support, streamlines the interview & scheduling process, and does not consistently push add on products.

Review Source

Ronald E.  
Freight Flow Manager  
Restaurants  
Used the software for: Less than 6 months

### "Pros & Cons"

January 29, 2019

3.0

Very easy to use and stay on top of your hiring needs.

Pros

Very easy to use and set up interviews. great way for managers to keep everything sorted and on a schedule with very little effort on your behalf.

Cons

I do not like not being able to make and change my own postings.

Review Source

TH

Thomas H.  
Director, Talent, Engagement, & Development  
Restaurants  
Used the software for: Less than 6 months

### "Game Changer"

June 3, 2022

5.0

I love learning more about what it can do. It has made my professional life easier and I also like the recaps as they are a proof of life, so to speak, in that the \[SENSITIVE CONTENT\] of the company has visibility of how many applicants I have contacted and how many are hired. The reporting is excellent.

Pros

Ease of use on desktop, laptop, and mobile. I can schedule interviews and manage the process with ease. It is a real game changer for me, particularly with the amount of job boards it populates. Very impressed!

Cons

THis is probably user error since I am only a month in on the platform, but I haven't found a rule that I can use to block out interviews. Such as no change to scheduled interviews the day of, or something like that. I look at and calendarize my interviews the day before and before I start the work day, but once I'm in the workday, a candidate can change or add an interview in that I am not aware of since I silence notifications during interviews.

Reason for choosing HigherMe

I polled existing \[SENSITIVE CONTENT\]in other markets to see what they used and why, and Higher Me was consistently highly rated.

Review Source

NW

Neil W.  
Franchisee  
Restaurants  
Used the software for: 6-12 months

### "Thunder Pies Hiring"

December 19, 2021

5.0

We have used the platform on and off again for the past few years. We do not intend to leave again. The response on HIgherMe has been the absolute best in the industry. We have many times more applicants to work with than all other platforms combined!

Pros

The integration of the hiring platform was exceptionally fast and accurate

Cons

Nothing comes to mind. I had some issues with the HR platform that we initially wanted but we have since decided to not use it.

Review Source

Response from HigherMe Software

December 22, 2021

Thank you so much! We are glad that you have decided to stay and look forward to continuing to help you move people forward while earning your business for a long time to come!

RR

Robert R.  
Senior Public Information Officer  
Law Enforcement  
Used the software for: Less than 6 months

### "HigherMe is a game changer for digital recruitment and a great value"

November 3, 2022

5.0

HigherMe has been incredibly helpful to our HR team. The software is intuitive and easy to learn. And the company's support team was standing by to help with questions as we launched the service, and easy to reach as questions pop up along the way. And within a month of using HigherMe, we've already had a full return on our investment.

Pros

We walked into this contract with HigherMe struggling to recruit new applicants. Within a month, we saw over a 500% increase in our applications. The software is easy to use, highly customizable, and a great value for the money. We are looking at taking advantage of the paperless onboarding part of the package down the line, but with just over a month of using the software, we love it.

Cons

It would be nice if we could remove the time availability block for certain jobs and like to be able to customize the FitScore criteria based on factors we designate.

Review Source

VR

Verified Reviewer  
Operations Manager  
Wholesale  
Used the software for: 1-2 years

### "Best Hiring Site"

January 29, 2019

5.0

I was skeptical at first but HigherMe is awesome...we have hired a bunch of people using this site

Pros

A lot of things, easy to use, good reach

Cons

We cannot see our own job ads, we like to check them from time to time

Review Source

VR

Verified Reviewer  
President & Chief Operating Officer  
Food & Beverages  
Used the software for: 2+ years

### "Chief Operating Officer"

July 27, 2018

5.0

HigherMe is very responsive to my recruitment needs and the team provides outstanding service and support.

Pros

Extremely intuitive and productive for the applicant and the hiring manager.

Cons

I have not heard any negative feedback from my team.

Review Source

VR

Verified Reviewer  
Director of Operations  
Restaurants  
Used the software for: 2+ years

### "Multi-unit Managers - this helps a lot!"

March 15, 2019

4.0

It has helped us improve our hiring program immensely.

Pros

I'm able to keep track of my individual location managers hiring progress by simply logging in and seeing their tracking of each candidate.

Cons

Talent pool functionality isn't 100% all the tie.

Review Source

Bryan J.  
Chief Operations Officer -Designer Salads LLC-Ansari Pizza LLC dba Cicis Pizza  
Restaurants  
Used the software for: 2+ years

### "Hiring tool "

February 19, 2019

5.0

Got better candidates

Pros

Ease of use and the low cost . Good tracking system

Cons

Took a while for someone to get back with me

Review Source

MB

Mishalee B.  
HR Manager  
Food & Beverages  
Used the software for: 2+ years

### "Exactly what we needed"

July 22, 2021

5.0

Pros

The product is easy to use, no matter how minimal your computer skills are.

Cons

There isn't anything that I don't like about the software.

Review Source

MM

Marie M.  
HR Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "HigherMe review "

December 3, 2021

5.0

I love that it lets me know if someone has not reconfirmed their interview.

Pros

How easy it is to schedule interviews.

Cons

There is not anything that I dislike about it

Review Source

Response from HigherMe Software

December 6, 2021

So glad you are able to grow and schedule interviews easier and more efficiently Marie! Reach out anytime if there is anything else we can do to help you.

JK

JOHN K.  
CUSTOMER SERVICE MANAGER  
Consumer Services  
Used the software for: 1-2 years

### "HIGHERME SOFTWARE REVIEW"

January 29, 2019

5.0

Overall positive experience thus far with Higherme. One recommendation I have is an auto-reply feature to let applicants know their information has been received.

Pros

Very user friendly, helped me to organize and create talent pool seamlessly and efficiently. Support responds almost immediately and are extremely helpful, great customer service!

Cons

No cons at this point, all positive so far.

Review Source

BD

Barrie D.  
Human Resources Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Awesome in all areas!"

June 2, 2022

5.0

Pros

The onboarding is very seamless and easy. Our applicants can easily fill out their paperwork.

Cons

The only thing I would say is I am not a fan of Docusign.

Review Source

JD

Jamie D.  
Franchisee Owner  
Restaurants  
Used the software for: 6-12 months

### "Is it different than any other hiring resource?"

August 1, 2019

4.0

It's given me just one additional avenue to find people, but....

Pros

I get regular emails and it's easy to navigate the website, forward or communicate with applicants

Cons

Software it's fine, quality of candidates is always the issue for the restaurant industry

Reason for choosing HigherMe

Intuitiveness, cost and honestly, just to try Quality of candidates, testing etc seems to not make any difference...

Review Source

KP

Kathleen P.  
Owner, Staffing Lead  
Food & Beverages  
Used the software for: 6-12 months

### "Very pleased with HigherMe"

July 20, 2018

5.0

I was struggling with highering enough new staff, quickly enough. I had overpaid Indeed for help and while I did get applicants, in wasn't worth it financially. HigherMe is fairly priced. Their customer service is tremendously responsive- I'm having an excellent experience.

Pros

Ease of use. Clarity. Organized. The software improvements have been useful as well.

Cons

I am not able to repeat the same message to each interviewee. I need to cut and paste in the information each time I invite someone to interview. I'd like to have my template within HigherMe instead of needing to use my googledoc.

Review Source

VR

Verified Reviewer  
Human Resources Director  
Restaurants  
Used the software for: Less than 6 months

### "Easy to use"

January 29, 2019

5.0

Pros

This software is very user friendly and has given us great results!

Cons

There needs to be a true onboarding piece to complete the hiring process.

Review Source

DP

Dave P.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "Higher Me helps Hiring for Me"

March 16, 2019

5.0

The biggest problem was finding qualified candidates and HigherMe provides an abundance of potential candidates at a very reasonable cost.

Pros

HigherMe does the initial screening for me so I don't have to consume my time reviewing applications and screening out the unqualified candidates. The program is very easy to use and intuitive. It is easy to find what you need and it is very logical and straightforward.

Cons

There really isn't anything I don't like as it does exactly what I want it to.

Review Source

AR

Amanda R.  
HR and Hiring Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Great company and product"

July 21, 2018

5.0

Get a lot of great applicants and number of applicants has increased

Pros

Easy to use and great place for everything to come together in one place

Cons

Which I could save addresses of interview locations outside of where our store is located

Review Source

DC

Diana C.  
HR Director  
Food & Beverages  
Used the software for: 6-12 months

### "Review "

July 20, 2018

3.0

Pros

The ease of it and the network of so many sites

Cons

The amount of no shows we get from applicants

Review Source

JM

Javier M.  
HR Recruiter  
Food & Beverages  
Used the software for: Less than 6 months

### "Easy + Amazing!!!"

July 20, 2018

5.0

Great Customer service! Their executives are always ready for when I need to add posting or have questions regarding Higherme.

Pros

This software is very user-friendly!!!!

Cons

rejections can't be schedule with time..

Review Source

JS

Jim S.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Higherme Review"

July 18, 2019

5.0

I use Higherme for hiring staff.

Pros

Ease of us and great support. Easy to review applicants.

Cons

Being question based is a bit odd but once you get it set up correctly it works well.

Review Source

TM

Tabitha M.  
Talent Acquisition Manager  
Restaurants  
Used the software for: Less than 6 months

### "New Customer"

March 22, 2019

3.0

Overall, good but would like them to expand their technology.

Pros

We like the ease of set up and the affordability. This is a great way to test out a new technology without a lot of overhead or set up.

Cons

Limited functionality - as the administrator I do not have access to to any of the technology. Customer service provides the information.

Review Source

VR

Verified Reviewer  
Operations Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Hiring made easy"

March 26, 2019

5.0

HireMe saves me valuable time sorting through applications. They do all the leg work and all I have to do is point and click.

Pros

This site is easy to navigate on my desk top or more importantly my smart phone

Cons

No issues with the site. The ability to access at any time is so convenient.

Review Source

MS

Mike S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Owner"

January 29, 2019

3.0

Pros

Easy to set up. However the area I am in it just did not work

Cons

Got 0 Applications !

Review Source

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