# Jumppl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Jumppl the right Collaboration solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/177456/Jumppl/reviews

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Jumppl

4.3 (51)

[View alternatives](https://www.capterra.com/p/177456/Jumppl/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Jumppl

Ease of use

4.1

Customer Service

4.6

## Pros and Cons in Reviews

AN

André N

VPMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“We worked for years with Jumppl and were very satisfied, except for the fact that it's sometimes hard to link with other software.“

December 31, 2024

AN

André N

VPMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“Also, with more software like Zoho, Agiled or SuiteDash that are all in one, single tools like Jumppl are slowly becoming useless“

December 31, 2024

AN

André N

VPMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years.

“User friendly and good bang for buck.“

December 31, 2024

FZ

Furqan Z

Head of ProductReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I am not much impressed with the formatting options provided in the comment section of tasks and subtasks.“

November 3, 2024

LH

La H

EmployeeAccounting, 2 - 10 employeesUsed the software for: 6-12 months.

“This will aid us as we move forward in deciding what technology to use, even if we end up only keeping Jumppl for a portion of our work (which would likely only be if we find an industry-specific option that fits what we want based on our use of this so far). “

May 13, 2022

PG

Pocholo G

CEOMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months.

“My company was a one-man operation, and I was having a hard time figuring out how to expand into employing a committed group of individuals as a team. When I tried to keep up with all of the emails, task lists, projects, and ideas that are dispersed over a number of different platforms, I found that I was becoming VERY overwhelmed.“

May 12, 2022

Brent R

OwnerMedia Production, Self-employedUsed the software for: Less than 6 months.

“The feature set is good and has all the key tools for managing clients and teams, but I do hope they can refine some of the features and interface before they try to add more.“

March 9, 2022

PG

Pocholo G

CEOMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months.

“There are multiple training films that may be accessed, but each one is rather lengthy, covers a great deal of material, and presents a level of complexity that may be off-putting to first-time users.“

May 12, 2022

## Showing most helpful reviews

Showing 1-25 of 51 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

william R.  
Owner  
Computer Hardware  
Used the software for: 6-12 months

### "Jumppl is a good alternative for high end project management "

May 17, 2022

3.0

My overall experience with Jumppl is positive. It is cheaper than most software programs that have similar features.

Pros

Jumppl works for the most part as it should. The interface is clean and the colors can be customized. I use it for website onboarding for my website customers and it works for that purpose. You can create individual project boards for each customer to upload documents, pictures and request changes or different services.

Cons

The cons I have are few. The software sometimes loads slow. The project section shows old completed projects that have been completed with no way to remove them. The mobile app no longer notifies me when customers text or request information.

Review Source

FZ

Furqan Z.  
Head of Product  
Real Estate  
Used the software for: 1-2 years

### "The best tool for small businesses "

November 3, 2024

5.0

Overall, I have been using this tool since almost one year now. It has solved a lot of challenges for us. I would strongly recommend to try this tool. Also, it does not come at a very high price.

Pros

Jumppl offers a lot of features. You do not need to spend money on many different apps. Jumppl offers everything that a small business requires to get the job done. It offers task management, team chat, Invoicing and Timesheet. My favorite feature is Client Portal which connects us to our clients. Clients can directly provide their requirements and we can directly work on it.

Cons

I am not much impressed with the formatting options provided in the comment section of tasks and subtasks. Also, while chatting in groups or 1:1, I would have loved to see more formatting options.

Switched from

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Asana was very expensive and it did not offer all the tools and features.

Review Source

JM

Jeff M.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Tool for the Value"

March 2, 2021

4.0

Overall I have been pleased with Jumppl. You can tell the dev team has really thought out the features to make it a viable platform/tool. The UX/UI can always be improved on, but that is true for almost any project.

Pros

What I like most about the software is the ability to create customer portals for each of our clients. Being able to assign them to their projects let them upload files, chat, etc.. has been a nice feature. Additionally, I like that I can whitelable the platform with my logo, custom login page, etc.. I do love how you can change the view type of your projects and timelines as well.

Cons

The task management features still feel a little bit clunky. Often times I find my self searching for ways to clean up sub projects, or delete them all together. It is a bit confusing when you have a project and sub projects but display of task still seems a bit disconnected. It would be great if you could tailor the project as a parent, child, or stand alone. If it is a parent then when you select that project you would see a mini dashboard with the subprojects listed out and the tasks underneath. If it is a stand alone then it would function as it currently does.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

At the time they were too costly for the size team and projects we had going on. They also did not have all the features that Jumppl has, so as we grew we could utilize those features.

Review Source

FL

Frank L.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "We love Jumppl! It is a must have for an agency. "

May 12, 2022

5.0

We love the software! The ease of use and the price offer is fantastic.

Pros

We love the client portals. It gives us the ability to keep clients and our team on task.

Cons

It is a little difficult in a few minor areas to figure out functionality. It is also missing some functionality but is coming soon.

Reason for choosing Jumppl

The number of features Jumppl has and the overall ease of use. Can say enough about the client portals, our clients love them.

Switched from

[SuiteDash](https://www.capterra.com/p/154949/SuiteDash/)

Suitedash was lacking in functionality relative to what we needed.

Review Source

RA

Rahul A.  
Cofounder  
Writing and Editing  
Used the software for: Less than 6 months

### "One stop solution for our agency BAU tasks"

February 24, 2022

4.0

It's been great so far and it's made day to day BAU tasks a breeze to manage. We understand that there are some bugs however the team has been extremely co-operative in fixing issues and rolling out new changes.

Pros

Integrated one stop solution for everything that an agency requires.

Cons

UI/UX has room for improvement and we hope that the team will fix this.

Reason for choosing Jumppl

Met all our requirements plus was value for money.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

We were looking for project management features along with team communication through a single platform.

Review Source

Brent R.  
Owner  
Media Production  
Used the software for: Less than 6 months

### "Great feature set, but lacking in polish"

March 9, 2022

4.0

I feel like Jumppl is a great "in progress" tool. I want to like it, and for the price, I do. Unlike some tools, they aren't charging based on what the leaders in the industry are charging. They are charging what you would hope to pay for an early-life tool. The feature set is good and has all the key tools for managing clients and teams, but I do hope they can refine some of the features and interface before they try to add more. Jumppl is in a competitive space, and being more refined will help the experience be a whole lot better.

Pros

Having project management, document management, invoicing and more in a tool for just a few bucks a month is excellent. And it's easy to use. It pretty much has what you need to manage simple clients and their projects. The invoicing in particular is refreshing because it doesn't complicate things, but is pretty customizable. But the best part is having a full customer portal. This often gets overlooked. You do have to pay extra for white labeling, but it does the job decently well.

Cons

I feel like Jumppl wants to be great at so many different things, but most features are just "good". They have the features most people will need, but it feels like most of the modules could use a lot more polish. The interface is easy and fast, but is visually underwhelming as many things just look off, or like they forgot to apply any styling. Some fonts look good and fresh, but right next to them are fonts that look dated and old and basic. Too many different fonts and sizes, and things just look off.

Review Source

Marc C.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "What I've Been Wishing For"

February 25, 2022

5.0

As my businesses are growing, I have been looking for an app that can streamline my work so that I can focus on my clients. From file storage, to chats to client portals...I'm so grateful for Jumppl!

Pros

Jumppl is comprehensive for my needs as a business owner and serial entrepreneur. It is very easy to set up and customize - I have a few small businesses under my portfolio. I love how I can switch between businesses and communicate with my clients and contracted employees. While the app is relatively new, the team at Jumppl is incredible at getting back to you and even working with you. For example, they didn't have my hex code to customize the portal with my business. And in less than 48 hours, they created the theme color to mix w/ my comapny.

Cons

The software is new. With the newness there are a few limitations, like the color of my brand.

Review Source

Tabitha H.  
Sr. Director  
Marketing and Advertising  
Used the software for: 2+ years

### "No Jumpping through hoops"

October 27, 2022

4.0

Pros

Jummpl is a great project management tool for teams. They have continuously made updates!

Cons

Maybe it's just me, but the interface isn't quite as clean or sleek as it could be.

Review Source

Leon T.  
Chief Digital Transformation Officer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Intuitive way to manage sales and project management."

March 17, 2022

4.0

Customer workflow simplification saved alot of time for us and our customer's.

Pros

Ability to attached external program through iframe simplifies both internal workflow and external collaboration experience. No need to jump 4 or 5 programs when working with customer make my day!

Cons

Document sharing in main portal are limited to members of team and groups, it will be nice to be able to allow customer portal file sharing.

Review Source

Josef M.  
Administrátor  
Religious Institutions  
Used the software for: 6-12 months

### "Sophisticated project management with a client portal"

May 13, 2022

4.0

Jumppl is a comprehensive system for project management and mutual communication in the company. We can have a basic overview of the activities of all departments and we can have all the necessary documents in one place.

Pros

Ability to create groups of employees and assign projects to them

Cons

The application environment is not in our language and longer training of our older employees is required

Review Source

RT

Rita T.  
Singer/musician  
Arts and Crafts  
Used the software for: I used a free trial

### "New user "

February 22, 2022

5.0

It makes my work very streamlined. I know exactly where my files and folders are.

Pros

I like how large projects with several people can be managed efficiently

Cons

The interface is a little confusing and there are too many things happening. Sometimes I get lost between the Peojects and chat folder and don’t know where the files are accessible.

Review Source

OR

Ore R.  
Ceo  
Investment Management  
Used the software for: 1-2 years

### "Good App - Constantly Upgrading "

May 12, 2022

5.0

Mixed feelings. I don’t have a big enough team for it to be “worth it” but I can see the value in the tool. I made an investment in the lifetime membership and I believe it to be a good one.

Pros

I like that it has been constantly upgrading and adding more functionality. It let’s you manage projects in a very organized way.

Cons

Mobile app keeps crashing and doesn’t support most of the desktop features. Progress is lost several times.

Review Source

CD

Christelle D.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Good "

May 12, 2022

4.0

Good experience.

Pros

I like that I can communicate more easily to my team, organise tasks, projets, etc.. It's easy to use.

Cons

The mobile version is not efficient : it could be way better.

Reason for choosing Jumppl

It was cheap and interesting

Review Source

JJ

Julia J.  
Executive Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Jumppl helped our group get organized"

May 12, 2022

4.0

Pros

Our committees needed to organize and share a large number of files. Jumppl had the organization and the storage capacity for our needs.

Cons

We really didn't have any problems using Jumppl.

Review Source

VR

Verified Reviewer  
Cofounder  
Consumer Goods  
Used the software for: Less than 6 months

### "All in one easy solution"

February 28, 2022

5.0

Pros

Well, I used time doctor for timetracking, used trello as well and screenshot monitoring. They have all of that

Cons

It's still early, some concept potential but sometimes it hard to use

Review Source

VR

Verified Reviewer  
Founder  
Real Estate  
Used the software for: 6-12 months

### "It has potential. Could be one of the best client portals in the market"

May 16, 2022

2.0

Pros

I really like the features and options available to make a client portal using jummpl

Cons

The UX is not very pleasing and that is one reason I do not use jumppl as often as I could.

Review Source

AO

Alejandro O.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pretty good"

May 13, 2022

4.0

Its pretty easy to use and my team likes it

Pros

Easy to use and learn. My team likes it a lot

Cons

UI still need some improvement, but they are doing right

Review Source

AN

André N.  
VP  
Marketing and Advertising  
Used the software for: 2+ years

### "Really like this company, hope they can keep up with competitors"

December 31, 2024

5.0

We worked for years with Jumppl and were very satisfied, except for the fact that it's sometimes hard to link with other software. Also, with more software like Zoho, Agiled or SuiteDash that are all in one, single tools like Jumppl are slowly becoming useless

Pros

User friendly and good bang for buck. Team is also listening to what people ask.

Cons

Not always easy to link with other tools. Also, with more software like Zoho, Agiled or SuiteDash that are all in one, single tools like Jumppl are slowly becoming useless

Review Source

LH

La H.  
Employee  
Accounting  
Used the software for: 6-12 months

### "Jumppl: Useful but Still Improving"

May 13, 2022

4.0

I do not believe our use case is an ideal fit for Jumppl, which is likely where many of our issues arose. That said, Jumppl is a great program that I see having the potential for becoming a core product used by many companies in the future. They are still working on things, which is to be expected, but even for an 'off-label use,' so to speak, the program met many of our goals and intents. We used Jumppl as the first step in bringing more project management and cloud technology into our work, and I think it was a really good way for us to get people who were used to doing things on excel and in conversation or notes to move to a project management system. This allowed us to get people used to the idea of it, using it, and seeing what features they like or don't and work for us or don't. This will aid us as we move forward in deciding what technology to use, even if we end up only keeping Jumppl for a portion of our work (which would likely only be if we find an industry-specific option that fits what we want based on our use of this so far). I also want to say that the team at Jumppl is generally quick to respond and help. I think that growth will allow them to take care of the issues we had.

Pros

I appreciate the overall goals of this software and the way that the team is quick to respond. Being able to customize is essential to us, and we were able to do this in many (not all) ways without a huge learning curve like there is with other options. Something else good with this software was that it was quick to implement, even with bumps along the way (which are expected with pretty much anything you implement!). I like the communication feature options and think that they have good ideas for it. We did not use the screenshot functions, so once I was able to turn those off, there was not anything involving them for us. I like that we can adjust the time kept later and see actions on it, which was especially helpful when someone forgot to turn it off (then we looked at when it became inactive).

Cons

One of the primary ways we had bumps in implementation was that there is a very limited knowledge base or help section. Even when contacting the team, they respond almost entirely by video, which is not as helpful for us - especially when we need to look at certain items or be able to share the information easily. The biggest issue we had with the software itself was the speed and freezing. Across the desktop app, online version, and phone app, it would get overloaded easily (sometimes just trying to start or stop time). We learned to refresh often, but refreshing means having to reset many things and takes time - and sometimes causes its own overload. The second biggest issue with the software was that the setup of the software did not always make sense with options - you can customize some things easily but other things that seem to be more obviously needing customization cannot be. You can therefore accidentally cause issues or end up needing a workaround. The final big issue is that the reports did not meet our needs. We often needed to export to excel (which is not as easy as one or two clicks) and actually in some points ended up moving off of Jumppl entirely due to these issues.

Review Source

VR

Verified Reviewer  
Web Designer  
Internet  
Used the software for: 1-2 years

### "Keeps things simple, efficient and cheap with an All-in-One solution"

May 13, 2022

5.0

With Jumppl. I'm now able to consolidate and manage everything in one place rather than having bits and pieces spread across half a dozen different apps. The list of features Jumppl provides is continually growing, many which I haven't explored or don't have use for but it's good to know I can when I need to. Improvements to their UX and UI is also noticeable.

Pros

The concept of an all-in-one swiss-army knife project management tool is a big ask! Jumppl is making this happen, while keeping things simple and focusing on what helps get the job done. Access via browser, desktop app and mobile app to everything in one place - chat, files, tasks, client and team management, time tracking, client portal, etc . The Jumppl team are also very available and responsive to feedback for improvements.

Cons

Currently I notice some obvious minor improvements to be worked on with the iOS mobile app lacking full features. Also now that I'm using the mobile app more, I would also really like to see a dark mode theme option, for when I working at night (though by the time you read this though, I'm sure it will have become available).

Alternatives considered

[Zenkit](https://www.capterra.com/p/165004/Zenkit/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review Source

DS

Darrell S.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "I've tested a half dozen similar products and Jumppl stood out!"

May 12, 2022

4.0

Pros

I love that this software is customizable. I don't use all of the functions, and I don't have to have it clutter my dashboards. I also love how I can customize the tasks and project management fields. It makes it very applicable to my business. I use the time tracking for my VA's, file storage for client files (I ran out of space of Dropbox!), and the project management tools introduced me to using Kanban style task boards, which really helps me see what needs to be done in a flash. I really like this software. What I like best is what is yet to come...the team has a great roadmap to continue to add features. I truly believe this software will be the one stop shop for ALL my needs. I'll keep canceling other software subscriptions as this improves.

Cons

The product has had a few glitches in the past...but the administration team would communicate the solutions to those issues. The software's server was recently upgraded (it was software speak I didn't understand) and things run much smoother now. I didn't notice things running that slow, but heard some complaints on their Facebook page...it looks like that was resolved.

Review Source

VR

Verified Reviewer  
Project manager  
Publishing  
Used the software for: 2+ years

### "A project management all-in-one solution for the rest of us"

May 12, 2022

5.0

Pros

Jumppl is easy to use and packed with features that will allow anyone to streamline their processes. Very open to suggestions and improvements.

Cons

Nothing. There used to be limitations and some missing nice-to-have features at launch but it has since grown into one of the best equipped toolkit you can find online

Review Source

AS

Aryan S.  
Director  
Media Production  
Used the software for: 1-2 years

### "Simple yet effective Project Management"

June 12, 2021

4.0

Pros

Apart from time tracking and built-in group chat (as well as one to one chat), I really like the ability to run the client portal on our own domain

Cons

I would like them to make the UI more beautiful, the platform works effectively but a further refinement of the UI will make it shine even more

Review Source

TP

Tom P.  
Director  
Fund-Raising  
Used the software for: 6-12 months

### "Quick Start to Project and Client Management "

May 14, 2022

4.0

Pros

The project layout and subtask features where intuitive and easy to setup. The white label clients portal was a great feature and so useful.

Cons

The mobile App UI needs a design review. Features are there but the round edges and color does not match the web UI design.

Alternatives considered

[Nifty](https://www.capterra.com/p/172519/Nifty/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Review Source

VP

Vasileios P.  
Owner  
Management Consulting  
Used the software for: 6-12 months

### "Efficient platform for project management"

May 12, 2022

4.0

It is an efficient and intuitive platforms for project management, team management and communication that has a very small learning curve and can be put to use in a very short time from a team. It may lack some of the tools that other platforms offer like conditional automation or so modular reporting, but it is easy to use for the team member and constitutes a great tool for entrepreneurs of SME'S with very high ROI.

Pros

Ease of use Multiple representations Easy team management Intuitive task management Client portals

Cons

There aren't collaborative document editing options Default settings for notifications should be different and not set to notifying team members for everything

Review Source

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