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Shoptimised

Shoptimised

4.5 (10)
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What is Shoptimised?

The only feed management software that gives you full control over your product feed optimisation. With Shoptimised, you can optimise and edit multiple shopping feeds without changing your website or relying on your deve...

Who uses Shoptimised?

Paid Search Agencies and ambitious online retailers.

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Shoptimised Reviews

Showing 5 of 10 reviews
Overall
4.5
Ease of Use
4.3
Customer Service
4.2

Pros

  • Excellent customer service makes the CSS switchover seamless alongside the perfect UX/UI allowing me to monitor multiple clients feeds & account performance in the dashboard.

  • The service was a great help with sales growth during the coronavirus quarantine period.

  • Additionally, excellent quality audits and feedstock can extracted from the site for further insight.

Cons

  • After sending several messages to their support and receiving no response after several days I requested a refund, still waiting with no response.

  • After sending several messages to their support and receiving no response after several days I requested a refund, still waiting with no response.

  • Despite the high cost they do not generate the Google feeds for you so you will need to find or pay for another tool to do this for you. One top of this, the customer service is dire.

Read All 10 Reviews

Most Helpful Reviews for Shoptimised

Avatar Image
Ben S.
Senior paid search executive
Marketing and Advertising, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 9, 2021
"Essential for e-commerce advertising "
Overall: It has been a relatively positive experience, able to optimise every single product item in bulk so much faster
Pros: It’s user friendly! Makes optimising our shopping feeds a hell of a lot easier! A better optimised feed means a higher ROI
Cons: Other than there being slight bugs in the system it is relatively flawless! It is amazing! A very fundamental tool

Vendor Response

By Shoptimised on March 12, 2021
Thanks for the review Ben. it's a pleasure working with you and the GD team.
Adam R.
Account Manager
Marketing and Advertising, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 19, 2022
"The Perfect Feed Management Solution"
Overall: 10/10. I would consider this a critical business software for anyone working paid digital marketing who works with product shopping feeds.
Pros: Without a doubt the best product feed management & CSS solution available. Excellent customer service makes the CSS switchover seamless alongside the perfect UX/UI allowing me to monitor multiple clients feeds & account performance in the dashboard.Extra tools provided such as the feed audit feature, Shopify web scrape (which prevents payment for 3rd party apps on Shopify!) & price checking tool gives me the ability to take my feed management to the next level.
Cons: None, I am very happy with the software.
Reasons for Switching to Shoptimised: Needed better UX/UI
Lee E.
Owner
Arts and Crafts, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
1.0
Ease of Use
1.0
Customer Service
1.0
Features
1.0
Value for Money
1.0
Reviewer Source
Source: GetApp
July 31, 2023
"Purchased but received nothing"
Overall: Been ignored by support and still unable to access the theme after several days of trying.
Pros: None as I haven’t been able to download the theme or get any response from their support.
Cons: I purchased this theme and received an email confirmation thanking me for my purchase. When I followed the link to the theme download and logged in it says I don’t have a license or any active support. After sending several messages to their support and receiving no response after several days I requested a refund, still waiting with no response.
Reasons for Choosing Shoptimised: Cost and I liked the design
Christopher D.
e-commerce Director
Retail, 11-50 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
3.0
Customer Service
1.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
March 19, 2019
"okay tool, but awesome customer service"
Pros: offers a range of dynamic features to help with optimising google feed
Cons: despite the high cost they do not generate the Google feeds for you so you will need to find or pay for another tool to do this for you. One top of this, the customer service is dire. They will try and take money from whichever way possible.

Vendor Response

By Shoptimised on March 29, 2019
Hi Chris, Thank you for your review. Any kind of feedback is important to us. When you contacted us you didn't initially ask us for Product Feed Scrapes, you were interested in our Google CSS Partner offering. We're sorry that you didn't want to use our Product Feed scrape service. We did make you aware of these costs and as of writing this response, we're still the most affordable service in the market place. Once we made you aware of our Product Feed Scrape costs, you informed us that you didn't want to pay them and that you would be cancelling your subscription during your free trial period. We're also sorry that you then forgot to cancel your subscription after you entered your card payment details during your free trial period. And finally, we're sorry that you were disappointed with the refund we gave you. We wish you all the best. The Shoptimised team :)
Avatar Image
Colin M.
PPC Account Manager
Marketing and Advertising, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 2, 2018
"Absolutely awesome"
Overall: When we were looking for shopping feed software we came across this tool and it fits in so perfectly with what we do. The team is amazing, and it was built by people who were looking for workable solutions to shopping feed optimisation.
Pros: The contact with the team, the updates, the price point and transparency, the ease of use, the list goes on.
Cons: Nothing to dislike about this tool, it has now grown to be a major point in what we do.

Vendor Response

By Shoptimised on November 7, 2018
Thanks so much Colin, the team really appreciate this.
Read All 10 Reviews

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