# Shoptimised Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Shoptimised the right Product Data Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177459/Shoptimised/reviews --- Shoptimised 4.5 (10) [View alternatives](https://www.capterra.com/p/177459/Shoptimised/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 27th, 2026 # Reviews of Shoptimised Ease of use 4.3 Customer Service 4.2 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben S. Paid search executive Marketing and Advertising Used the software for: 1-2 years ### "Essential for e-commerce advertising " March 9, 2021 5.0 It has been a relatively positive experience, able to optimise every single product item in bulk so much faster Pros It’s user friendly! Makes optimising our shopping feeds a hell of a lot easier! A better optimised feed means a higher ROI Cons Other than there being slight bugs in the system it is relatively flawless! It is amazing! A very fundamental tool Review Source Response from Shoptimised March 12, 2021 Thanks for the review Ben. it's a pleasure working with you and the GD team. AR Adam R. Account Manager Marketing and Advertising Used the software for: 2+ years ### "The Perfect Feed Management Solution" December 19, 2022 5.0 10/10. I would consider this a critical business software for anyone working paid digital marketing who works with product shopping feeds. Pros Without a doubt the best product feed management & CSS solution available. Excellent customer service makes the CSS switchover seamless alongside the perfect UX/UI allowing me to monitor multiple clients feeds & account performance in the dashboard.Extra tools provided such as the feed audit feature, Shopify web scrape (which prevents payment for 3rd party apps on Shopify!) & price checking tool gives me the ability to take my feed management to the next level. Cons None, I am very happy with the software. Review Source LE Lee E. Owner Arts and Crafts Used the software for: Less than 6 months ### "Purchased but received nothing" July 31, 2023 1.0 Been ignored by support and still unable to access the theme after several days of trying. Pros None as I haven’t been able to download the theme or get any response from their support. Cons I purchased this theme and received an email confirmation thanking me for my purchase. When I followed the link to the theme download and logged in it says I don’t have a license or any active support. After sending several messages to their support and receiving no response after several days I requested a refund, still waiting with no response. Reason for choosing Shoptimised Cost and I liked the design Review Source Colin M. PPC Account Manager Marketing and Advertising Used the software for: 6-12 months ### "Absolutely awesome" November 2, 2018 5.0 When we were looking for shopping feed software we came across this tool and it fits in so perfectly with what we do. The team is amazing, and it was built by people who were looking for workable solutions to shopping feed optimisation. Pros The contact with the team, the updates, the price point and transparency, the ease of use, the list goes on. Cons Nothing to dislike about this tool, it has now grown to be a major point in what we do. Review Source Response from Shoptimised November 7, 2018 Thanks so much Colin, the team really appreciate this. VR Verified Reviewer Paid Search Excecutive Marketing and Advertising Used the software for: 6-12 months ### "Excellent Software" October 23, 2019 5.0 Overall I love using shoptimised and it hasn’t significantly been helped me improve my clients shopping’s feeds. It also saves a lot of time and site work. Pros This software isn’t perfect for improving and optimisation get shopping feeds. Additionally, excellent quality audits and feedstock can extracted from the site for further insight. Cons The cost is a bit high. Sometimes the software can buffer and run slow. Review Source Bradley H. Head of Paid Search Marketing and Advertising Used the software for: 6-12 months ### "An essential tool for Paid Search" April 1, 2019 5.0 The team go above and beyond to help out and the tool is more than worth it's low cost, due to the value it brings to our clients shopping campaigns. Pros The features available are extremely useful and the customer service is second to none. Cons It is initially quite difficult to use and takes some time to get used to, just like anything. Review Source Response from Shoptimised April 3, 2019 Thanks for your feedback, the team really appreciate it CD Christopher D. e-commerce Director Retail Used the software for: I used a free trial ### "okay tool, but awesome customer service" March 19, 2019 4.0 Pros offers a range of dynamic features to help with optimising google feed Cons despite the high cost they do not generate the Google feeds for you so you will need to find or pay for another tool to do this for you. One top of this, the customer service is dire. They will try and take money from whichever way possible. Review Source Response from Shoptimised March 29, 2019 Hi Chris, Thank you for your review. Any kind of feedback is important to us. When you contacted us you didn't initially ask us for Product Feed Scrapes, you were interested in our Google CSS Partner offering. We're sorry that you didn't want to use our Product Feed scrape service. We did make you aware of these costs and as of writing this response, we're still the most affordable service in the market place. Once we made you aware of our Product Feed Scrape costs, you informed us that you didn't want to pay them and that you would be cancelling your subscription during your free trial period. We're also sorry that you then forgot to cancel your subscription after you entered your card payment details during your free trial period. And finally, we're sorry that you were disappointed with the refund we gave you. We wish you all the best. The Shoptimised team :) VR Verified Reviewer Pharmacist Hospital & Health Care Used the software for: I used a free trial ### "A great tool for business" November 18, 2019 5.0 Pros Easy to use, good business interface, good customer support team Cons Nothing to say of any note, would recommend for other clients Review Source Larisa B. Accountant-general Building Materials Used the software for: Less than 6 months ### "Dramatic increase in sales conversion of even dead products" July 30, 2021 5.0 The service was a great help with sales growth during the coronavirus quarantine period. Pros The service allows you to sell products for which there is very low demand in the Google advertising network. The ROAS is just great. Cons I see no reason for criticism, as the Service staff are doing their job perfectly. Review Source Response from Shoptimised August 3, 2021 Thanks Larissa, it's a pleasure working with you. KS Kimberley S. Fashion designer Apparel & Fashion Used the software for: I used a free trial ### "Love using shoptimsed" November 19, 2019 5.0 Pros Mobile friendly templates, very easy to use. Cons The price is more than I can afford unfortunately Review Source Similar Products Featured ## Related categories [Product Data Management](https://www.capterra.com/product-data-management-software/)