--- title: "Revetize Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Revetize Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/177461/Revetize/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Revetize Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Revetize ## What is Revetize? 12 Reasons you will love Revetize SMS: 1. Scheduled sending based on cadenced timing, calendar dates, or variable dates (birthdays, anniversaries etc...) 2. MMS 3. Bulk Sending. 4. Message Customization 5. 99%+ Deliverability 6. Link Tracking 7. Built-in Review, NPS, Referral & Promo Sending & Tracking. 8. Customer Database & Message History 9. Opt-In Campaigns 10. Auto Response 11. Text Messaging Through Mobile App & Desktop. 12. Send Email, Voicemail & Direct Mail through Revetize as well! ## What is Revetize used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Lead Capture](https://www.capterra.com/lead-capture-software/)[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $149 One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revetize?[Manage this product listing](https://www.g2.com/products/revetize/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revetize 4.8 (40) VS. [4.3 (720)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting Price $149 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (40) Ease Of Use 3.8 (1,135) Value For Money 4.8 (37) Value For Money 3.9 (893) Customer Service 4.9 (39) Customer Service 3.9 (1,068) ## Revetize alternatives Highest Rated [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) [4.5 (1,160)](https://www.capterra.com/p/148516/Marketing-360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148516/Marketing-360/) [Thryv](https://www.capterra.com/p/156926/Thryv/) [4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156926/Thryv/) [Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) [4.2 (1,151)](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/) ## FAQs about Revetize Overview ### Which roles and teams benefit most from Revetize? Revetize is most used by business owners, founders, principals, and executive leaders managing customer feedback and online reviews across their companies. Office managers, administrative staff, and branch managers handle review requests and day-to-day reputation tasks, while marketing directors and product managers track customer sentiment to guide outreach, service improvements, and local visibility. Answer based on 40 reviews Overview ### What company size and specific industries is Revetize built for? Revetize is designed for small and midsize businesses that want to support growth through referral programs and customer marketing strategies. It is not tied to a specific industry, making it a fit for SMBs across different sectors that need customer-focused marketing tools. Features and Usability ### What are the key features of Revetize? Revetize includes live chat, 2-way messaging, automated responses, and alerts/notifications for customer communication. It also offers reputation management, review generation and monitoring, reminders, calendar management, CRM, contact management, lead capture, marketing automation, and reporting/analytics for tracking campaigns and customer activity. Getting Started and Support ### What training and onboarding options does Revetize offer? Revetize provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and setup steps as needed. Answer based on 3 reviews Getting Started and Support ### What customer support options does Revetize offer? Revetize provides email/help desk, FAQ/forum, phone support, and chat. Users describe the support team as helpful and responsive, especially during onboarding, training, and troubleshooting. Some mention quick answers when questions arise, along with useful guidance on changes and automation, though setup can take time to understand. Answer based on 5 reviews ## Features AI summary Based on 3,882 SMS Marketing reviews Not all SMS Marketing products cover every feature buyers care about most. Here’s what Capterra reviewers highlight as essential when choosing a solution: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Revetize supports **Mass Texting**, but it does not include **SMS Messaging** or **Campaign Scheduling** among the top-rated buyer priorities. Instead, it offers **Contact Database** (**52%**) and **Scheduled Messaging** (**49%**), which still cover important communication and planning needs. These features can help businesses organize customer lists, time outreach more effectively, and send messages at scale, helping teams maintain consistent campaigns and reach audiences more efficiently. Lead Management 4.8 (4) 0.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Interaction Tracking 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Calendar/Reminder System 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Email Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Lead Generation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Revetize 87 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Fields: Customize data fields to support various needs and use cases - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Employee Referral Management: Manage and track employee referrals for open job positions - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Jewelry Stores: Specifically for jewelry store management - For Small Businesses: Designed for small businesses - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Live Chat: Ability to chat online in real time - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mass Texting: Send messages to multiple subscribers at the same time - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Access: Access software remotely via mobile devices - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Scheduling: Plan availability and assign specific time slots for tasks and resources - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text-to-Win: Messaging system designed for contests and sweepstakes - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.8 (40) 4.8 Based on 40 reviews ## Pricing Value for money 4.8 (37) Basic $149.00 One Time Value for money 4.8 (37) 4.8 Based on 37 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (39) 4.9 Based on 39 reviews ## User reviews Overall rating 4.8 Based on 40 reviews Filter by rating Counts reflect reviews available in this feed. 5(35) 4(3) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful MD Marketing Director Marketing Director Used the software for: Less than 1 year ### "Forget Podium, go with Revetize" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2020 Great team. Smart product. Great value. Pros Super easy to deploy team-wide with multiple offices. 2 for 1 value with both reviews and referrals. Cons We are waiting on integration with PestPac. OW Owner Owner Used the software for: Less than 1 year ### "Remarkably user-friendly and profit-generating software. You'll love it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2019 Stupendous! Pros The software is awesome however, my top compliment is for the team at Revetize. Reps are superb. A company is only as great as its people. From initial contact, there has been continuous communication through setup, follow-up, and follow-through with promises. On to the software: just put it on auto-pilot and watch more clients come, and current clients return more often!! Set-up (yourself or with reps help) your templates, and frequency of communication with your clients and revenue will undoubtedly increase. Additionally, this program will help you gauge the satisfaction level of each client you have inputted in the system, prior to requesting a review. No need to look any further for the right software. Cons I have absolutely nothing negative to report. Revetize has been a Godsend and a great relationship. OW owner owner Used the software for: Less than 1 year ### "Great way to get reviews" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2019 Customer service is top notch and everyone I have ever talked to is very friendly and personable Pros Price. I came over to Revitize from using Podium and Revitize is 1/3 the price of Podium. Cons I use Revitize just for the aspect of receiving google reviews and send a text with a link to follow, which I like, but when i was with Podium it was a much more professional text with a picture of my store. Also, my dashboard hardly ever worked the way it was suppose to. I dont mean to knock Revitize so hard, but I feel this may lead to improvements where needed. OW Owner Owner Used the software for: Less than 1 year ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 20, 2020 The experience was good. Set up took longer than I would have liked but that is because I was waiting on my database provider's API key. Once I had that there were a few glitches I had to work out. Pros I love that I can text, and email my customers. It sends out review requests and helps us to build on our own customers for referrals. Cons There are limitations. I can't add specific links aside from those programmed into the system. It only allows me to choose one review site when requesting reviews, and the only choices are Facebook and Google. The emails don't allow for complete customization. It adds your logo, but that is it as far as pictures go. Aaron B. Product Manager Used the software for: Less than 1 year ### "Excellent for automatically generating referrals and leads!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2020 Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals. Pros I've used Revetize for close to a year now and I love it! Revetize has automated our communication with contacts and customers, making it 1) actually happen, and 2) quick and easy. Their dashboard is user friendly. They have tons of labeling and filtering options to keep organized and easily search through your contacts. You set up a sequence once and then the communication automatically happens so you don't have to worry about it any more. It's fantastic! It then notifies you any time a customer/contact replies so you can quickly respond. It's been extremely helpful for us in communicating with our customers and we've gotten lots of leads/referrals from it. The customer service service is excellent, too. They offer chat, email and phone support. I've called several times wanting to know if I could do some different things with the software. They're very responsive and helpful. Cons When uploading a list, even though they mention it, I've forgotten a few times that the file needs to be in .csv format. They do mention it but it doesn't stand out enough. They do lots of updates and they require a page refresh, but no significant issues and I'm glad for the new and updated features. MD Marketing Director Marketing Director Used the software for: Less than 1 year ### "Easy-to-use software that works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2018 I chose Revetize to help drive our Reputation Management strategy. Customer service is one of the highest priorities within our company, and we needed a way to help recognize the excellent service and quality work our technicians provide. The software has given our employees the tool to easily ask for reviews, and in turn, makes it simple for our customers to review us. We rolled out the software to our team the beginning of October 2018. Before Revetize, we had 35 Google reviews, with a 4.1 average star rating. As of December 2018, we have 72 Google reviews, with a 4.5 average star rating (out of 5). Revetize made this type of growth possible! The entire Revetize team has been helpful from the time we inquired about the software, to training, to ongoing maintenance and questions. I highly recommend Revetize! Pros The Revetize app for mobile devices is VERY simple and straightforward, which has helped our employees adopt this software and utilize it as part of their daily workflow. The majority of our employees are on the go and work in the field, so having an easy-to-use mobile app is very important to our team. Cons Hard to think of anything. Any time we've had questions or issues come up, Revetize has been very responsive to our specific needs and made adjustments as needed. Our struggle has mostly been internal with trying to keep employees motivated in asking for reviews. The Revetize tracking/leaderboards have helped us with this challenge. Mark B. Principal Used the software for: Less than 1 year ### "Great marketing platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 14, 2018 Love the service- they're super quick to respond, personable and open minded. Where I think they could improve is in setting up more automation tools as employees quickly lose sight of what they're supposed to do. Turning the review and marketing process into a more automated system, which I've heard they're intending to do will generate big dividends for businesses using their system. Pros Revetize seems to be especially well suited to small retail and the service industry business. Being able to retain customer data, feedback and ask for reviews and then the ability to analyze such data is critical to knowing how to best grow a small company. I've felt like Revetize has been a useful resource in this regard. Software is easy to use and to navigate, which you'd think should be obvious in today's world, but surprisingly a lot of software out there is still very convoluted. Revetize is great in this way. Cons The biggest challenge I've found with revetize is in how to keep employees using it consistently and where we're in the real estate industry- it's difficult to do any mass marketing that would be congruent with the needs of any majority of the recipients. It would also be much easier for us to send links through our own email platforms than it is to have to send things out through Revetize. That said- they're always coming out with new updates and features that seem to resolve a lot of the past concerns, so I'm assuming that will be addressed as well. EV Executive Virtual Assistant Executive Virtual Assistant Used the software for: Less than 1 year ### "Top Quality!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 30, 2019 Revetize has made it SO easy to request, receive and track customer reviews. I've recommended it to multiple clients for this purpose alone, but it's overall function as a CRM is pretty impressive. My client has four offices and it makes handling each location's customer relationships and reviews easy. I'll keep recommending it. Pros Revetize is an intuitive all in one solution. It is very well put together. Their customer service is second to none - which is a VERY important to me. When I have a concern, I need answers quickly. Revetize fulfills that in a top notch way. Cons I use this program on behalf of a client of mine, a property management and real estate business, to augment their customer relationships and reviews. They began using this program in it's infancy. At that time there were a few times that there were hiccups in the workflows. Meaning, a process or two would have more steps than necessary. Every time we offered feedback on the workflows. It was sorted out and updated within a day. I haven't seen a drawback since. OW Owner Owner Used the software for: Less than 1 year ### "Great way to touch base with your clients." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 14, 2018 This has been great for my business. Love being able to "set it, and forget it" for the year. Pros I can text my clients without using my personal phone for business. Cons Sometimes I need more characters to finish my message. BO Business Owner Business Owner Used the software for: Less than 1 year ### "Revetize is next level" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 14, 2018 Excellent. The app works great and the people are great. They check in monthly to see if there is anything I need. Pros I can reach out to customers easily and ask them for google reviews, feedback, and even contact them throughout the year without doing it all manually. It's easy to use and a powerful platform. Cons Not much. Like anything there a few minor details and features that need to be added but they are a working on the things I suggested already. [View all Reviews](https://www.capterra.com/p/177461/Revetize/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.