Revetize

Revetize


5 / 5
12 reviews


Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

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About Revetize

Complete software suite with lead generation, reputation management, and reminders and touch-points.


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Revetize Features


Revetize Reviews Recently Reviewed!


Capterra loader

Easy-to-use software that works!

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The Revetize app for mobile devices is VERY simple and straightforward, which has helped our employees adopt this software and utilize it as part of their daily workflow. The majority of our employees are on the go and work in the field, so having an easy-to-use mobile app is very important to our team.

Cons: Hard to think of anything. Any time we've had questions or issues come up, Revetize has been very responsive to our specific needs and made adjustments as needed. Our struggle has mostly been internal with trying to keep employees motivated in asking for reviews. The Revetize tracking/leaderboards have helped us with this challenge.

Overall: I chose Revetize to help drive our Reputation Management strategy. Customer service is one of the highest priorities within our company, and we needed a way to help recognize the excellent service and quality work our technicians provide. The software has given our employees the tool to easily ask for reviews, and in turn, makes it simple for our customers to review us. We rolled out the software to our team the beginning of October 2018. Before Revetize, we had 35 Google reviews, with a 4.1 average star rating. As of December 2018, we have 72 Google reviews, with a 4.5 average star rating (out of 5). Revetize made this type of growth possible! The entire Revetize team has been helpful from the time we inquired about the software, to training, to ongoing maintenance and questions. I highly recommend Revetize!

Capterra loader

Great marketing platform

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Revetize seems to be especially well suited to small retail and the service industry business. Being able to retain customer data, feedback and ask for reviews and then the ability to analyze such data is critical to knowing how to best grow a small company. I've felt like Revetize has been a useful resource in this regard. Software is easy to use and to navigate, which you'd think should be obvious in today's world, but surprisingly a lot of software out there is still very convoluted. Revetize is great in this way.

Cons: The biggest challenge I've found with revetize is in how to keep employees using it consistently and where we're in the real estate industry- it's difficult to do any mass marketing that would be congruent with the needs of any majority of the recipients. It would also be much easier for us to send links through our own email platforms than it is to have to send things out through Revetize. That said- they're always coming out with new updates and features that seem to resolve a lot of the past concerns, so I'm assuming that will be addressed as well.

Overall: Love the service- they're super quick to respond, personable and open minded. Where I think they could improve is in setting up more automation tools as employees quickly lose sight of what they're supposed to do. Turning the review and marketing process into a more automated system, which I've heard they're intending to do will generate big dividends for businesses using their system.

So easy to get good reviews and referrals!!!

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love how simple this app makes it is to get good reviews and referrals. Input the customer's number, hit a button and the links and messages you've chosen are sent right to them. It has functionality that will get feedback instead of a rating if the review is negative. It has lots of other capabilities, too. Seriously, it couldn't be any easier - very user friendly and helpful.

Cons: Sorry, I don't have any negatives to share. It's helped me to get a lot more reviews and bring in a lot more business, so I'm pretty happy with it.

Overall: Very happy. I highly recommend Revetize if you want to grow your business. Great customer service. I received personal training. Nicely designed app and website.

Revetize is awesome!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it allows us to keep in touch with our customers! The people working there pay close attention whenever there's and issue too.

Cons: Original layout but it's improving. I know they're always working on it.

Overall: They're great, I appreciate all they're trying to do for our company.

Great Software

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Revetize is very user friendly and a great and easy way to get reviews from our clients. I would recommend this company to any and all businesses, they have been nothing but awesome to work with.

Cons: I do not have any cons about this software. It is easy to use and any questions I had were answered quickly and efficiently.

Overall: It has been great working with Revetize. The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize.

Revetize it great!

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and great customer service!

Cons: Touch points are a little confusing, like when they are in use and when we didn't attached them.

Overall: Revetize has helped us build our reviews in a fast and efficient way. It has also helped us keep in touch with our customers. We love the product.

Capterra loader

Great way to touch base with your clients.

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can text my clients without using my personal phone for business.

Cons: Sometimes I need more characters to finish my message.

Overall: This has been great for my business. Love being able to "set it, and forget it" for the year.

Customer retention made easy!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to send out a blast of texts to our customers with just the press of a few buttons.

Cons: There is a small learning curve to the software.

Overall: By using Revetize, I have more than qaudrupled the amount of reviews I have on google and facebook. Their barcode feature makes it easy for my technicians to get a review from a customer right after we clean their house.

Made the switch

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that this software is competitive with their market. I feel like they are constantly revising and growing

Cons: The system is user friendly but it took a minute to catch on-as would anything new

Overall: My experience so far has been a positive one. They are responsive and seem to care about their customers. I would refer them.

Capterra loader

Revetize is next level

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I can reach out to customers easily and ask them for google reviews, feedback, and even contact them throughout the year without doing it all manually. It's easy to use and a powerful platform.

Cons: Not much. Like anything there a few minor details and features that need to be added but they are a working on the things I suggested already.

Overall: Excellent. The app works great and the people are great. They check in monthly to see if there is anything I need.

Use Revetize to Grow

Dec 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Accessibility on Desktop and smartphone.

Cons: Not able to sort or filter text messages

Overall: Great way to engage customers automatically. Customer service is great at listening to and implementing suggestions for changes to software.

Great product

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplicity of use and the ability to easily have people review our busineeses.

Cons: I can't think of anything that I like less than any other aspect of the software