# Page 4 | MyStudio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is MyStudio the right Martial Arts solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177467/MyStudio-App/reviews --- MyStudio 4.5 (171) [View alternatives](https://www.capterra.com/p/177467/MyStudio-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of MyStudio ## Showing most helpful reviews Showing 76-100 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DF DeRon F. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Review of MyStudio" June 6, 2023 3.0 Overall good experience Pros Customer service is great. I like the seminars. Still learning some of the features. Cons I think once a person inputs their information for any purchase, is should auto fill for everything else and not have to be reinput. Also, I would like to sell personalized items that Century Direct does not carry. This includes logo t-shirt, hats, hoodies, etc. Maybe consider partnering with a Printing company that can tie in like Century Direct. Reason for choosing MyStudio Recommended by my instructor. Review Source SL Sungwook L. Partner Education Management Used the software for: 2+ years ### "Great system for membership base " September 6, 2023 5.0 Pros I love the automation email feature and the ease of tracking data . Cons Not being able to make class reservation. Review Source AK Annie K. Owner Sports Used the software for: 2+ years ### "Great for users, a bit challenging at times for admins " May 3, 2021 4.0 We were a single unit user and then joined an organization that used the software so we chose to migrate our information over to the new organization’s format. There were some major challenges. It was eventually all corrected but not without the frustrations. Spent way too much time in the process. Pros The initial start up cost is relatively inexpensive. Setting up payments to pass on credit card fees was a game changer. They are continuing updating features. Cons Everything on the back end needs to be done on the website. Formatting is challenging. Merging accounts is not that simple. Sometimes email campaigns once set up doesn’t send so you have to redo the email message. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Annie! We look forward to releasing more upgrades and updates to you--which I believe will address the concerns that you shared. For example, we are working toward upgrades to the Operator app and control panel that will allow you to manage everything from a mobile device. WM Wade M. Owner / instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Wades Review" May 3, 2021 5.0 I'm happy but would like to know how to use it better. Pros I like it gives the option of passing billing fees or taking them on ourselves. I like the app features great to give information and connect with clients. Cons There is no onboarding process where someone teaches you how to use alot of features. There also is no training opportunities you have to learn on your own. I need to watch your training videos but something like just being able to pull up clients birthdays i don't know how to do and don't know if it can be done. So more training for your clients. Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Customer service started to fall off Savings on passing billing fees App feature Review Source Response from MyStudio May 22, 2021 Hello Wade, We are so glad to be able to serve you. We've taken your feedback and shared it with our team--we are currently working on more training videos. You are also certainly welcome to book a setup call with our team, or to contact chat support and they can jump on a screenshare call to walk you through functions. We will continue rolling out new upgrades and we look forward to you enjoying them! DS Denny S. CEO Recreational Facilities and Services Used the software for: 2+ years ### "Outstanding Product" May 6, 2021 5.0 Pros MyStudio gave my business an app to allow my clients to stay in touch and learn more about my business all in one place. The ability to schedule for classes has been incredibly helpful during COVID restrictions and I plan to continue that process regularly. Cons It is frustrating sometimes trying to update the app through Apple. Having to log into a developer account and enter information makes me nervous. MyStudio does a good job with step-by-step instructions and I understand it is Apple's requirement. Reason for choosing MyStudio cost Review Source Response from MyStudio May 12, 2021 Hi Denny, Thanks for your review. We are glad that our platform is helpful to you, and we hear you on extra steps that you have with your custom app updates -- we are always looking for ways that we can streamline that process, and we appreciate your understanding that part of that has to do with working with Apple/Google and their app stores/processes. We will pass on your feedback to our teams! CP Cristiano P. COO Health, Wellness and Fitness Used the software for: 6-12 months ### "Brings Martial Arts Schools Into The Present" April 27, 2021 5.0 MyStudio took 8 separate services, systems, and softwares and combined them into one product for a fraction of the cost. Pros The ease of use, implementation, and constant development of their roadmap make this a piece of software that brought our business in-line with the leaders in the fitness industry in terms of accessibility and use of technology. Cons Like all SaaS products, it is not "one size fits all", so when you run into an issue their CS chat function takes a long time to get a response. They do have knowledge articles, but they're pretty basic at this point. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/)[Kicksite](https://www.capterra.com/p/131168/Kicksite/) Reason for choosing MyStudio The \[SENSITIVE CONTENT HIDDEN\] has a clear and modern vision along with a commitment to continuously improving the product. Review Source Response from MyStudio May 22, 2021 Thank you for your review, Cristiano! We are happy that you are happy. We've taken your feedback and shared it with our team. JC Justin C. HMFIC Sports Used the software for: 1-2 years ### "My mystudio review" July 7, 2022 4.0 Again, super easy to sign up new members to our progra. Pros Ease of signup for new members and price point Cons The app is kind of buggy, sorting members can be made easier as well as sorting trials Reason for choosing MyStudio Mystudio was cheaper Review Source RM Ricky M. Owner/Operator Sports Used the software for: 6-12 months ### "This is my review" July 19, 2022 4.0 Pros It is important that all of the offerings can be done in one place. the customer service is pretty great. Cons Its not intuitive or particularly user friendly. Updates and new aspects come out often but I feel left behind by them. I just don't have time to relearn the software. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing MyStudio The main deciding factors were the price and the custom app. Review Source Response from MyStudio October 11, 2022 Thank you for your honest review. We are revamping our system so we can better reach all of our users about the updates that we roll out each week. AS APOLLO S. OWNER Recreational Facilities and Services Used the software for: 1-2 years ### "PROMISES BROKEN " September 10, 2020 1.0 At first was good, but when it became evident that the lack of client training and customer service with the whitelisting APP, they will shut off all tech support and will require you to pay for further training. The difficulty of getting the tech support for guidance especially if you have the whitelisting APP. Goodluck getting your APP to work properly. They will eventually charge you if you need further help. Pros Creating an APP was a good amenity, and the cost is good and fair. The developing part of the APP is the pain and continue to be. It's great, but not getting proper help in establishing is hard due to terrible tech support. Cons Billing is terrible and will cause double charging issues and confusion. Terrible tech support. Reason for choosing MyStudio At first pricing and ease of use. Review Source Response from MyStudio September 14, 2020 We offer live chat, phone support, as well as email support from 9am - 8pm EST absolutely free. Our team always go above and beyond to assist our customers. In this particular case, we provided this customer with 23 one-on-one set up help sessions with our team without charging our usual fee of $19 per session. 6 out of the 23 session, this customer failed to show up or notified our team. TN Trenton N. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Student tracking and payments all in one system " March 30, 2023 5.0 We love the streamline it has brought to our studio. Recommend it to all our business partners. Pros Once set up recurring payments are great. Very easy to pause a student and resume if needed too. Ability to send emails to all students Cons Secondary email doesn't always get emails. Confusing to navigate the different choices on tabs ex: multiple tabs say attendance but only 1 launches it . Reason for choosing MyStudio Customization towards martial arts. Student tracking Review Source PR Pamela R. Owner/ Head Instructor Sports Used the software for: 1-2 years ### "Great For My Small School" March 29, 2023 4.0 Pros MyStudio is easy to use. I use it to update promotions, take attendance, receive tuition payments, set up special events, etc. It's great for me and my families! Cons The one feature I really don't like, which I despise is the pop-up when students check in that notifies them that they cannot check in because of an unpaid balance. It is class shaming and terrible. Payment is between me and the parents. Students should not be burdened with this information. I know my families are good to pay. Things happens. I have called about this and filled an suggestion, but was told that they had no interest in changing it. I would warn others of this if I recommended MyStudio. Review Source DA Dawn A. owner Sports Used the software for: 2+ years ### "." May 7, 2021 3.0 Pros I like having one place that the parents can go to find out information and register for events etc. Cons All of the updates have made it time consuming and difficult to operate and maintain customer information. Customer service used to answer quickly and Im finding more an more I have to wait for a reply in a chat box for 20 min or more. : ( I used to recommend the software and app to everyone. it's been over 6 months since i've done that. Review Source Response from MyStudio May 10, 2021 Hi Dawn, thank you for sharing about your experience and for the recommendations that you have made to other business owners. We are working on upgrading processes so that your more recent experiences with our customer success chat will improve--thank you very much for your patience as we work on improving that so that we can better serve you! PV Peaches V. Owner/Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Thankful for this software" February 2, 2021 5.0 I am very happy with this software. They are constantly adding new features (which I have to learn) and I know that I am not even using half of what they offer. I got on early so the price was right and I'm glad I made the jump into this century! Pros For someone who is computer illiterate, I am able to navigate through this software and get what I need accomplished. You can't beat the customer service! Cons Anything computer related is difficult for me so creating memberships, moving my students into the database and learning the functions is hard for me but customer service walks me through every step so at least there is that! Reason for choosing MyStudio The price was right and I couldn't handle a huge software commitment with my lack of computer skills. This software seemed the simplest and I will say it again, the customer service cannot be beat! Review Source Response from MyStudio April 22, 2021 Hello Peaches, What a fun review to read! We are so glad that we are working together, and that we can help you with your studio management. Let us know however we can continue to help you with the platform's features! AS Ann S. Manager Sports Used the software for: 1-2 years ### "My Year with MY Studio" May 14, 2021 4.0 Much better than my previous company, but still think it is missing several options. Pros The app is easy for my parents to use. It makes enrollment easy. Cons Difficult for multiple child families to sign up and purchase. Difficult for us as business owner for multiple child families to use also. Students/Parents can not check in on their phones. Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reason for choosing MyStudio Cheaper. Wish My Studio offered more of their options. Switched from [ASF Payment Solutions](https://www.capterra.com/p/161656/my-Club-Business/) Did not like the product. It was not user friendly. Customer service lacking Review Source Response from MyStudio May 22, 2021 Hi Ann, Thanks for you review. We are always working on upgrades and updates -- we look forward to releasing them to you as they are ready! CP Chris P. Owner Professional Training & Coaching Used the software for: 2+ years ### "Review of MyStudio" July 7, 2022 5.0 I don't have to do billing. Money goes into my account. Support is outstanding. Pros Enrollment is a snap and dues are collected on time. Email of each transaction comes to my inbox. Retail sales is a snap. Cons Learning curve took me a few times. I had to write down each of the steps to enroll someone at first. Reason for choosing MyStudio I could not find any other product that did not have lots of complaints about them. Review Source MS Maureen S. Manager/ owner Recreational Facilities and Services Used the software for: 2+ years ### "Love MyStudio !" March 16, 2023 5.0 Pros Easy payment processing and technical support Cons Basic answers aren't always easy to find in the archived articles on how to use the system Review Source MW Michael W. Owner Sports Used the software for: 1-2 years ### "Change due to comany" March 29, 2023 5.0 Pros We were informed we were switching from one programe to mystudio. The process was awesome and easy. A year later we are fully up and running and so happy with the product. Cons Because we switched so fast a lot of the training behind the program was missed so it was not easy at first to learn the system. It is much easier now. Review Source CL Chris L. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great value" May 3, 2021 4.0 Customer service is great and their developer team is great. They try to update and upgrade their system very often to provide more to us. Pros It is a great value compared to over priced products around Cons It is very laggy and slow on computers. Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reason for choosing MyStudio the other ones were very pricey for the usage Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Too old system and very complicated use. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Chris! We look forward to releasing more upgrades and updates to you! Could you contact our Customer Success team to find the root cause of why the system might be slow on your computer? GM Glenn M. Founder, Lead Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "A passable studio CRM with some obvious flaws." April 27, 2021 3.0 I've used several studio CRMs - MindBody, ZenPlanner, etc - and they are all, in their own way, awful. MyStudio was recommended to me by a friend, who sold the benefits in terms of clients being able to enroll themselves for memberships, and use a member app to check in. But the self-enrolment benefits are offset by accounting and reporting problems, and a lack of flexibility in membership and product types. The software probably works well for high-throughput karate and TKD dojos, and is likely geared toward them. We stay with it for now because there is nothing obviously better out there, and the hassle of switching back to MindBody, etc, would be more than it is worth. Pros Easy to implement. Graphic interface (dashboard) fairly intuitive. Easy to set up / sell events. Cons Appointments function is awful. Class types and memberships restrictive and not fully customisable. Poor functionality in reporting, leading to (sometimes expensive) billing and membership errors. Sub-standard smartphone app. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Glenn. We will be reaching out to book a VIP session during which we can look over your account and see how we can improve your experience for your studio. DA Dan A. Owner Sports Used the software for: 2+ years ### "Too complicated for small dojo owner use." July 16, 2022 2.0 Started out great but went down hill. Pros You can set up credit card autopay for students Cons It went from a user friendly service to an overly complicated mess. Review Source SB Steve B. School Owner / Master Instructor Sports Used the software for: 1-2 years ### "MyStudio has freed up my time." May 10, 2021 5.0 My experience has been very positive with MyStudio Pros MyStudio has increased our retail sales by 75%, with the ease of customers being able to buy on the app and pick up in the studio. MyStudio has created a one-stop experience for my entire business. Free me up to concentrate on more important issues. Cons A few areas have not been as seamless of a conversion, Promotional Testing platform is not as robust as my last management system, so I am still trying to work through some issues. Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Pricing, the one-stop experience, and Mystudio being app-based. Kicksite was terrible to use on a mobile device. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Steve! We look forward to releasing more upgrades and updates to you! TA Thomas A. President Health, Wellness and Fitness Used the software for: 1-2 years ### "Lean and Mean Management" April 29, 2021 5.0 Generally, excellent. It's strengths and customer service far out way any current deficiencies. Pros The comprehensive nature of it. The fact that it was designed by folks who actually currently work in the industry. The user APP has been a great addition to our customer service and convenience. MyStudio allows for leaner staffing on the administrative end, which is fantastic for my operation. The responsiveness of the team in regards to updates and bug fixes is excellent. Cons There are a few areas where it has not yet matured, requiring more work arounds on my part. However, my experience so far is that the product continues to improve each quarter, so I anticipate that to improve over the coming months. Review Source Response from MyStudio May 22, 2021 Hello Thomas, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades and we look forward to you enjoying them! JP John P. Vice President Health, Wellness and Fitness Used the software for: 6-12 months ### "Review" July 8, 2022 5.0 Would recommend to others and we are thankful for a system that is weilling to listen and work to adjust. Pros It was easily integrated, customer support was apparent for questions and solutions. Cons LImitations within the system such as drop down menus and options to customize. Alternatives considered [ATLAS Martial Arts Software](https://www.capterra.com/p/154365/ATLAS/)[Market Muscles](https://www.capterra.com/p/249026/Market-Muscles/)[Member Solutions](https://www.capterra.com/p/156382/Member-Solutions-Membership-Manager/) Reason for choosing MyStudio Ability to work with us as a customer. Review Source KB Kevin B. Owner Sports Used the software for: 6-12 months ### "So Glad I Took the Leap" February 27, 2024 4.0 I am very satisfied with my experience with MyStudio Pros The best thing about MyStudio is the customer support. My support \[sensitive content hidden\] has been outstanding. We still have biweekly meetings! Cons I have been having difficulties with the website set up and transfer from GoDaddy. Reason for choosing MyStudio I received a recommendation from another local marital arts school that uses the product Review Source CB Craig B. Owner/ operator Sports Used the software for: 1-2 years ### "Great produce for an affordable price. " May 10, 2021 4.0 Really good system, easy to use and very affordable for the quality of the product. Pros Easy to use and always being improved. App is good for students ( but a little clunky for check in. Cons Work flow and Email marketing/ lead nurture. Rankings and achievements, would like this to be more flexible and allow us to track achievement “tips” or awards. Checking in on the app. Seeing the number of classes students have attended. Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reason for choosing MyStudio Affordable and had features we liked without breaking the bank. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Craig! We look forward to releasing more upgrades and updates to you! Similar Products Featured