# Page 3 | MyStudio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MyStudio the right Martial Arts solution for you? Explore 171 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/177467/MyStudio-App/reviews --- MyStudio 4.5 (171) [View alternatives](https://www.capterra.com/p/177467/MyStudio-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MyStudio ## Showing most helpful reviews Showing 51-75 of 171 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SI Samantha I. Admin Health, Wellness and Fitness Used the software for: 2+ years ### "There will never be a perfect CRM." July 20, 2022 4.0 In the beginning they moved very quickly in updating things that customers requested, adding features and developments, and making adjustments as needed. They seem to have slowed some since then. Pros I love the app, and the ease of use for families. Information for my staff is clear and accessible. Cons There is no way to mark orders from "Unfulfilled" to "Ordered" to "Fulfilled". We do a lot of special orders, it would be nice to have the option to mark items as "Ordered". I have requested several times. Also, we need the ability to track stripes as well as attendances. Our students are required to get stripes to graduate. Parents need to be able to see attendance and stripes in the app. Also, we need to be able to clear attendance after graduation for anyone who did not test or graduate. Reason for choosing MyStudio Pricing, and Spark had too many features. Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Kicksite did not offer a POS or a customer App. Review Source Response from MyStudio October 11, 2022 Hello, thank you for your feedback. In terms of tracking stripes, you are able to do that now. Here is a video describing how: https://player.vimeo.com/video/703804420 You can also access this within your Memberships section of your account -- the tutorial is available at the "i" icon in your account to guide you. We will continue to update the system to provide you better and better tools to run your business. TA Tay A. Operations Manager Sports Used the software for: 2+ years ### "MyStudio is "MUST" to have if you own any service business!!!" April 28, 2021 5.0 I highly recommand MyStudio app for all my friends who own any service business. Pros MyStudio saves me so much time. I used to spend with new trials so much. I needed to schedule them to come in and go over all options and sign up for the membership. It was so much. Now, it does everything automatically after I set up all emails and information customers need to have in order to be a member. All clients are able to use their mobile phones to register or know about the program through the app. It is so easy to use anywhere wherever they go. Cons Sometimes, customers accidentally register their trials or the wrong locations. I need to reach out to MyStudio team to delete them if I have one, but MyStudio team is always there to answer and help you with your all questions very quickly! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing MyStudio It is much cheaper and easier to use. Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) It's very limited in terms of marketing programs to clients. Review Source Response from MyStudio May 22, 2021 Thank you for your review, Tay! TG Troy G. Owner Entertainment Used the software for: 2+ years ### "Excellent product" May 1, 2021 5.0 Met all my expectations and when Covid hit the team at mystudio went all in to do everything they could to help and give us ideas how to retain customers and gain new ones. They immediately implemented features to help with online classes and more. Pros \-The ease of use was number one and honestly the price was unbeatable. We pass on the fees of the credit cards to clients which actually pays for our annual fee to use the software. -Opportunities for a self service check in process saving on labor -Customer history with options to communicate via text with clients in real time through the software -internet Based so can be used on mobile device Cons We are a dance studio and the features are geared towards martial arts; however, the features work great for us. We do a lot of drop in classes, loading those can be cumbersome. Wished the copy class feature copied the times so when i load the month of classes i don't have to load every class time Reason for choosing MyStudio white label app, price, ease of use Switched from [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) price. referred by a friend who owns a martial arts studio Review Source Response from MyStudio May 22, 2021 Hello Troy, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades--including ones for dance studios--and we look forward to you enjoying them! JC Joshua C. School owner Sports Used the software for: 2+ years ### "Potentially Great" April 28, 2021 4.0 Pros \-links to memberships that I can text or message people -easy payment processing -quick reports Cons \-My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with new features that are inaccessible by me unless I upgrade from what was promised as their premium membership and is now an old, outdated plan. I understand the need for growth as a company, but as a businessman, it is very poor customer service to downgrade their premium members to make way for a new, more expensive premium membership option. It has been very disappointing, and when I’ve mentioned it, it was basically addressed as not that big of a deal in the grand scheme of things. That it was still cheaper than other software platforms. Reason for choosing MyStudio The price Review Source Response from MyStudio May 22, 2021 Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members! GR Gretchen R. Owner Sports Used the software for: 2+ years ### "Best Software we have used!" June 29, 2023 5.0 Overall - this is the best software we have ever used and they keep coming up with more updates and upgrades. Pros Integration was SEAMLESS! This has always been the most difficult in using a new software but MS makes it easy. You can customize memberships and events to your liking so it is very flexible as well. Cons I am not very tech savvy so for me some things are not self-explanatory just by logging in but I believe it is because of the advanced options of this software. If i'm every unsure, I just reach out to the Customer Service team and they answer all of my questions! Review Source KS Kellie S. Martial Arts School Owner and Instructor Recreational Facilities and Services Used the software for: 2+ years ### "5 Star Company" July 7, 2022 5.0 Very happy with this company and I am glad I came across them at a Martial Arts Expo Pros Simple and easy to use, and if I have questions, the customer service is excellent Cons In the past, the software has been making a lot of changes which I didn't think needed to be made...if it's not broke, don't fix it Reason for choosing MyStudio Pricing and functionality Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody is an expensive company Review Source JO JD O. Owner/Operator Health, Wellness and Fitness Used the software for: 1-2 years ### "2 Years In" May 6, 2021 4.0 I would say the overall experience has been good, and I am very happy I made the choice to switch to MyStudio. Pros The thing I liked most about MyStudio, in the beginning, was the low cost of entry. Once, we implemented the software the customer service was nice, and the software has grown and added new features which are all also nice. The other thing I am quite happy with is the fact that I can get payment processing done as well as get the expensive credit card machines out of my gym. Cons What I haven't liked the most has been the slowing down of the customer support, especially as I am a white label member (which is supposed to be like VIP) and sometimes I find it difficult to navigate. Alternatives considered [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Reason for choosing MyStudio Cost Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Wanted to streamline my process. Billing with an online company, Kicksite for student management and getting more done in one system. Review Source Response from MyStudio May 12, 2021 Hi JD, Thanks for sharing about your experience. We are so happy that you are with us. Thanks for being with us as we continued (and continue) to roll out new features, and that's great that you no longer need the credit card machines! We hear your feedback about customer service being slower than before-- we are working on remedying this as we speak and I hope you do not have issues again. lL lanre L. Presisent Sports Used the software for: 2+ years ### "Best Software CRM program" September 30, 2022 5.0 Very pleased with the whole team at MyStudio Pros Customer information and personal payment information, the ease of use, and integration was seamless. Cons The features on the Ap can be improve. It seems to work best on a laptop and desktop Review Source Response from MyStudio October 11, 2022 Thank you for your review! We are continuing to improve the interface on all devices, to make it even easier and more seamless on desktop and mobile! MW Matt W. Owner/Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "MyStudio Is AWESOME!" May 11, 2021 5.0 Pros The customer service at MyStudio is second to none! They are always there to help whenever I need it. MyStudio is always improving too! They are constantly adding new features to stay ahead of their competition. They as us as users what we need and then they add that to the software. With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry! Cons There are a few features that my previous software had that MyStudio doesn't have. But as I said before, they are always adding to and improving their program to give us exactly what we need! The onboarding process was a little bit more tedious and difficult than I would have liked but once it was done, the software was so easy to use right away. Alternatives considered [Spark Membership](https://www.capterra.com/p/229881/Spark/) Reason for choosing MyStudio MyStudio was a better price and I didn't need all the extra features that Spark adds. Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Kicksite stopped working for us as customers. They were making changes that didn't improve their software and they stopped listening to to their customers' needs. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Matt! We look forward to releasing more upgrades and updates! SV Sarah V. Co-owner Health, Wellness and Fitness Used the software for: 6-12 months ### "MyStudio Software for Martial Arts School" May 4, 2021 5.0 Customer service and availability of the MyStudio team has been exceptional! Through the set up process to the day to day running of our business, their team has been willing to listen and help at every step. We are very pleased with the value MyStudio adds to our business. Pros MyStudio has allowed us to seamlessly register students for events, enroll students in classes, manage students rank progression and sell merchandise through multiple point of sales avenues. Their easy to use landing pages have helped us increase our bottom line and streamlined our registration processes. Cons There student database is not as robust as software systems we have used in the past. Exporting the student database to create lists in a spreadsheet does not include values that would be very helpful. User interface is sufficient but uninspiring. Alternatives considered [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Reason for choosing MyStudio Ease of use, recommendations, branded mobile app Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Mobile app, ease of online and mobile sales Review Source Response from MyStudio May 12, 2021 Hi Sarah, thanks for your review! We are so happy to hear how happy you are with "seamlessly registering" people for your various offerings. We really are glad that we have helped in increasing your bottom line and streamlining your registration processes. We're taking all of your thoughts and we will share them with our teams as we continue to upgrade the system. CL Cody L. Owner Sports Used the software for: 1-2 years ### "MyStudio is overall a solid piece of software" July 19, 2022 4.0 I haven’t had too many issues. Overall not a bad piece of software. Pros MyStudio is focused on the user doing most of the work which saves me time. Cons Sometimes it takes a while for a requested feature to be put in place but they have so many different plans that it is understandable. Review Source PM Paul M. President Health, Wellness and Fitness Used the software for: 2+ years ### "Review for MyStudio " September 27, 2023 5.0 Pros The cost factor, ease of use and being able to get answers Cons Wish we could talk to people more frequently when we have problems Reason for choosing MyStudio Good chat with the \[sensitive content hidden\] personally Review Source EP Eric P. Owner Sports Used the software for: 1-2 years ### "Amazing Idea that falls short" April 27, 2021 3.0 MyStudio has not solved any of my problems. In the times that I have emailed or chatted with customer service, I have had to create my own "work around" to solve my issues. Unfortunately, the list of issues continues to grow and I find myself looking elsewhere for a better product. Pros I love the events and the ability to upload curriculum. Cons The features regarding the data base have much to be desired. Users are able to change their information, therefore making it difficult for my staff to contact them (the users frequently erase their own phone numbers when signing up for events). It's also time consuming to create customized reports/student lists... there are no customized templates for such things. The leadership seems to have their own agenda and not that of the customers. I have several friends who are moving on to similar apps which, in my opinion, "listen to the needs of the customer." Reason for choosing MyStudio MyStudio opened up many new opportunities for my business. However, the cons now outweigh the pros. Review Source Response from MyStudio May 22, 2021 Hello Eric, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience. We thank you for your previous recommendations to colleagues, and we hope to earn your business again. AC Alvin C. owner Recreational Facilities and Services Used the software for: 2+ years ### "MyStudio CMS for Martial Arts Schools" April 27, 2021 4.0 They are good people on their way to making a great product. I just can't use every part of the system. Big promises with slow delivery on the software. Pros Affordable. Easy online customer management and billing. They were just starting out and so was I, so it was a good fit. Cons The attendance tracking, email, and SMS communication tools tracking software are basic and need more development to work. The scheduling software user interface is just ugly and unusable. I am currently paying for mailchimp, acuity scheduling, and taking attendance manually to get the job done right. The custom links for online registrations often come up as 404 not found. I'm now at a point where I can easily move to another CMS and enjoy more developed software if the price is right. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing MyStudio It was affordable and had my basic needs as a start up. As I've grown it isn't able to keep up with my needs. Review Source Response from MyStudio May 22, 2021 Hello Alvin, Thank you for sharing your thoughts. A member of our team will be reaching out to learn more about your experience, because I believe we could help make things much better for you after we speak about your specific concerns. RW Reece W. Owner Sports Used the software for: 1-2 years ### "It removed 10-15 hours of work for me." May 3, 2021 5.0 Great product. So happy that I switched from Rainmaker. Pros There are a number of features that I like about this product. Here are a list of a few of them: -Auto emails when payments don't go through -Students find their own answers in the app saving me time -Having a branded app helps build my company brand -Options to allow trials to pick their first day and they get promoted to watch my onboarding video automatically Cons \-You can't do discounts codes for specific retail items -You can't set up Brand Ambassador discount codes and see their sales all in one spot -I wish there was an auto template that I could plug photos and text into for emails instead of trying to copy and paste into MyStudio Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing MyStudio Price was a huge factor. Also this system seemed to be more geared towards martial arts schools. Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) The price was much better and the system was wayyyyy more user friendly. Review Source Response from MyStudio May 22, 2021 Hello Reece, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades and we look forward to you enjoying them! VR Verified Reviewer Owner Sports Used the software for: 1-2 years ### "Good for the price" May 3, 2021 3.0 We will no longer be using MyStudio as we need something that can help us stay better organized, stay on top of leads, keep us accountable with members, have an online University built in and something more robust with better organization, reports and customiazations... Pros It was a simple software for recurring memberships and selling products Cons There was not alot of automations at the time, no profile pictures, no real ways to help us stay on top of the process of a prospect to along time member... Review Source Response from MyStudio May 12, 2021 Hello, Thank you for sharing about your experience; however it seems like what your cons are, we have available in the platform now. We hope that if you decide to switch softwares in the future, that we will be in your consideration set. We are constantly upgrading and will be even more robust since the last time you used our system. If you do rejoin us, we would love to provide additional help as you need to make sure you're getting the most out of all of our offerings. Gary V. School Owner Sports Used the software for: 2+ years ### "MyStudio - Great Tool for any any School" April 27, 2021 5.0 \[SENSITIVE CONTENT HIDDEN\] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step. Pros I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that \[SENSITIVE CONTENT HIDDEN\] and his team are always building and making it better. Cons That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner. Reason for choosing MyStudio Cost. Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Cost. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you! JG Jim G. Master Instructor Sports Used the software for: 2+ years ### "MyStudio just gets better and better!" May 6, 2021 5.0 Fantastic experience. Offering the opportunity for potential clients to just sign up from the App (or the URL they also provide) has not only saved us a tremendous amount of time but it has also saved us money. The front desk kiosk feature has all but done away with having to require a front desk person. Pros That they keep the end user (my members) experience in mind first. This make my business look professional and stand out from my competitors. Cons Nothing really. When MyStudio first released (2018?) they were missing some options I would have liked, BUT they were constantly updating and improving the needs and requirements of users and that is impressive and appreciated. Review Source Response from MyStudio May 12, 2021 Hi Jim, what a pleasure it is to hear about your experience with us, for so many years! Thank you for being on the journey with us and embracing the easy registration links and app for your customers! We are so happy that you are happy! NA Nicholas A. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great product to help run your martial arts school" April 27, 2021 4.0 Overall I would highly recommend Mystudio to anyone running a martial arts studio. The value they offer far outweighs any cost to use it. Pros Mystudio makes it easy for my members to do just about everything they need. It makes things like selling membership, events, retail and communication simple by having everything kept under one program. With it I don't need a lot of extra employees. Cons The team at Mystudio tends to release features that haven't been fully developed. I appreciate them wanting to get new things out but having to deal with the bugs or missing aspects of the feature can be very frustrating at times. Switched from [RainMaker](https://www.capterra.com/p/130861/RainMaker/) I wasn't using all the features rainmaker offered and the cost couldn't continue to be justified. Review Source Response from MyStudio May 22, 2021 Thanks for your review, Nicholas! TA Tony A. Owner Professional Training & Coaching Used the software for: 2+ years ### "Mpk review" March 30, 2023 4.0 Positive Pros Customer service and support is great. . Cons I would like to see all tool combined combined. Get rid of events and memberships as separate tools and allow users to build on their own Reason for choosing MyStudio Got in on the very early development stage Switched from [Rainmaker Platform](https://www.capterra.com/p/198198/Rainmaker-Platform/) Did not meet our needs Review Source JN James N. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great value and always getting better " July 19, 2022 4.0 It's been easy to use and our staff and members enjoy it Pros It's easy to use and works well. It's not full of features we wouldn't use Cons There's not much I don't like. I wish the processing fees were better Review Source Response from MyStudio October 11, 2022 Thank you very much for your honest review! JB Jessica B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best switch ever!" July 12, 2022 5.0 It has been great! I’m super happy that I can save money by not having to pay the credit card fees and they can be rolled into each students account Pros Easy to use! Easy to set up! Aesthetically pleasing and modern Cons I wish there was a way to schedule private lessons. There is a way now, but is not functional for my business. Once they incorporate the scheduling software/private lesson management, I will completely switch over to My Studio Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) To save money on Credit card fees. We have not fully switched until my studio gets the private lesson scheduling situated Review Source BH Bryan H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great choice for today's consumer" May 7, 2021 5.0 MyStudio is fantastic! If you have an issue or suggestion, they listen. They simply respond. Many features are evolving, and taken together they make a great experience for the school owner and customers. Highly recommended. Pros Customer payment automation removes the burden of chasing money. And the customer has so much control over how and when to spend. Cons (My school is extremely small so I don't think I have a great feel for the minuses.) I've recently taken advantage of their website feature. It's a great idea but has a way to go. There's no visitor statistics reporting so you're blind as to what pages were visited, which page the visitor left the site, etc. There's not a way yet to add content to help traffic. Also, the email system implementation has the issue of the sent emails' return address being useless, not your school's email address. So, one can't simply reply to the email and reach the school. Review Source Response from MyStudio May 10, 2021 Hi Bryan, We appreciate your review and am glad that MyStudio is working well for you! That's great that you've launched your website -- we'll continue to upgrade that product, so more improvements to come! :) RT Ryan T. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best investment I’ve spent " April 28, 2021 5.0 MyStudio has been amazing. I would have spent so much extra money and time if I had not given this software a try. Pros Once set up, MyStudio makes my life so much easier! Keeping track of ranks/ promotions is a breeze, the app is amazing, the best customer service I’ve ever experienced, billing is so easy, you can just focus on your classes and not worry about your software. Cons The initial set up took some time and was tedious, but it was all worth it in the end. As far as getting your app published on the App Store and Google play, I think Mystudio has since made some changes to make it easier and they do some of the work for you. Reason for choosing MyStudio I found it early, read some good things about it, start of the free trial and fell in love. Switched from [Kicksite](https://www.capterra.com/p/131168/Kicksite/) Mystudio had many more features, an app, and was going to save me more money Review Source Response from MyStudio May 22, 2021 Thank you for your review, Ryan! We are so happy that you are happy. We've taken your feedback and shared it with our team. JC Jose C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Review " July 7, 2022 5.0 Had definitely helped us specially through the pandemic Pros Being able to do everything remotely is a plus Cons Some things are a little too basic. Member profile is a bit confusing with finding info and edit Reason for choosing MyStudio Cheaper and saw that owner was willing to upgrade Review Source Similar Products Featured