--- title: "Express Text Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Express Text Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/177470/Express-Text/" page_type: "product" language: "en" --- # Express Text Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Express Text ## What is Express Text? Express Text is a software that enables businesses to easily send text message blasts to customers. The SMS marketing platform allows companies across industries like restaurants, bars, salons, and nonprofits to promote events, share coupons, announce sales, and more through opt-in text messaging. ## What is Express Text used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Express Text?[Manage this product listing](https://www.g2.com/products/express-text/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Express Text 5.0 (4) VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.1 (652) Value For Money 4.8 (4) Value For Money 4.2 (619) Customer Service 4.8 (4) Customer Service 4.0 (591) ## Express Text alternatives [4.6 (539)](https://www.capterra.com/p/156699/Klaviyo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Project Broadcast](https://www.capterra.com/p/10015149/Project-Broadcast/) [4.9 (652)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015149/Project-Broadcast/) [Clearstream](https://www.capterra.com/p/158103/Clearstream/) [4.8 (696)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158103/Clearstream/) [SlickText](https://www.capterra.com/p/155430/SlickText-com/) [4.8 (270)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155430/SlickText-com/) ## FAQs about Express Text Overview ### What company size and specific industries is Express Text built for? Express Text is designed for small to mid-sized businesses in retail, nightlife, food service, marketing, nonprofit, ecommerce, real estate, fitness, and personal care industries, including restaurants, nightclubs, pizza places, salons, cafes, and agencies that need text messaging for customer communication. Features and Usability ### What are the key features of Express Text? Express Text offers SMS Messaging, 2-Way Messaging, and Mass Texting for sending and receiving text messages at scale. It also includes Automated Responses, Scheduled Messaging, and Mobile Keywords for message automation, plus Contact Management, Reporting/Analytics, and Shortcodes for organizing contacts and tracking message activity. Getting Started and Support ### What training and onboarding options does Express Text offer? Express Text provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Express Text offer? Express Text provides 24/7 live rep support and chat. Support is available through these channels for users who need help at any time. No reviewer feedback about response speed, helpfulness, or common support issues is available for this product. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra reviewers highlight these as the features buyers value most when comparing SMS Marketing software: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Express Text supports **SMS Messaging** and **Mass Texting**, so businesses can send direct customer messages and reach large contact lists efficiently. However, it does not include **Campaign Scheduling**. Instead, it offers **Scheduled Messaging** (**49%**), which still gives teams a way to plan texts in advance. Together, these features help businesses manage outreach timing and deliver messages at scale, providing teams with a more organized way to run SMS campaigns. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Automated Responses Automatic reply functionality for incoming messages Contact Management Manage, organize, and store contact information Mass Texting Send messages to multiple subscribers at the same time Mobile Keywords Unique word that contains letters or numbers that identifies specific campaigns Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Express Text 9 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Automated Responses: Automatic reply functionality for incoming messages - Contact Management: Manage, organize, and store contact information - Mass Texting: Send messages to multiple subscribers at the same time - Mobile Keywords: Unique word that contains letters or numbers that identifies specific campaigns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Messaging: Send messages via SMS --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic $49.00 Flat Rate,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RS Richard S. Barber Cosmetics ### "Very convenient " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 14, 2020 Over I’m satisfy. Pros Simple to use and message get delivered fast Cons new keyword features are a bit confusing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JA Jamal A. ceo Entertainment ### "The Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2020 Great for business Pros Easy to use and understand. It’s very effective and accurate Cons I would like to different options of numbers to send from Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RV Rich V. Business Owner Entertainment ### "Express Texting Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2020 Pros Extremely Reliable with a much Better price point Cons Absolute best in market. I am a 10+ year customer Switched from [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) Express Text Much More Reliable with Faster Customer Service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Owner Marketing and Advertising ### "Dependable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2020 Good guys. Always helpful, always responsive. Pros Always up and ready to go. Keywords and organization options. Cons Exclusive numbers. But i hear that is coming. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.