Who Uses This Software?

Emerald is a CRM system for tour operators of all types and sizes. Whether classic, cruise, flight, hiking or other operator, airline, theme park or travel supplier

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Pricing depends on number of users and on choosen modules
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ISO Travel Solutions
  • www.isotravel.com
  • Founded 1979
  • Germany

About Emerald

Emerald is a tailor-made CRM solution specifically geared toward the needs of tourism professionals. It supports the entire process of the value chain and covers all necessary customer-related activities from the first point of contact. The system is modular and can be combined to an individual solution for your needs. It gives you central access to all customer relevant data in a single database and supports your daily business with guided workflows.

Emerald Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

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