--- title: "OpenForms Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OpenForms Software - reviews, pricing plans, popular comparisons to other Document Generation products and more." source_url: "https://www.capterra.com/p/177505/OpenForms/" page_type: "product" language: "en" --- # OpenForms Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenForms ## What is OpenForms? OpenForms is an online form and digital workflow management solution for government agencies. It enables staff to create custom online forms and automate routing, approvals, and notifications for internal workflows using a drag-and-drop interface. OpenForms allows forms and workflows to be built without technical skills and works responsively on any device. ## What is OpenForms used for? [Document Generation](https://www.capterra.com/document-generation-software/)[Forms Automation](https://www.capterra.com/forms-automation-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenForms?[Manage this product listing](https://www.g2.com/products/openforms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenForms 4.5 (2) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.7 (11,547) Value For Money 5.0 (1) Value For Money 4.5 (7,424) Customer Service 4.5 (2) Customer Service 4.6 (6,505) ## OpenForms alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) ## FAQs about OpenForms Overview ### What company size and specific industries is OpenForms built for? OpenForms is designed for government agencies, higher education institutions, and nonprofit organizations of various sizes, especially teams that need to embed online forms into a website or intranet for collecting submissions. It fits public sector and education environments that manage form-based requests and internal or external intake processes. Features and Usability ### What are the key features of OpenForms? OpenForms offers forms creation and design with drag and drop, electronic signature, and workflow management for routing submissions. It includes access controls and permissions, version control, archiving and retention, file storage, collaboration tools, API access, and third-party integrations for connecting forms data to other systems. Getting Started and Support ### What training and onboarding options does OpenForms offer? OpenForms provides documentation for teams that need written reference material during setup and day-to-day use. Documentation supports self-paced learning, lets users review product steps as needed, and offers a place to check feature details without relying on live sessions or video training. Getting Started and Support ### What customer support options does OpenForms offer? OpenForms provides 24/7 live rep and chat support. Users can contact support at any time through these channels for help with setup, account issues, or product questions. Customer feedback on support quality is not available here, so only the listed contact options are described. ## Features AI summary Based on 7,153 Document Generation reviews Capterra reviewers point to these as the key features buyers look for in forms automation software: - **Customizable Fields** (**53%** of reviewers rated this feature as critical) - **Customizable Forms** (**53%**) - **Mobile Access** (**61%**) OpenForms includes other capabilities that Capterra reviewers also consider important, such as **Forms Creation & Design** (**46%**) and **Electronic Signature** (**45%**). Together, these features help businesses build and manage digital forms more efficiently, collect approvals faster, and keep document-driven processes moving with less manual work, giving teams a more organized way to handle form submission and signoff tasks. Access Controls/Permissions Define levels of authorization for access to specific files or systems API Application programming interface that allows for integration with other systems/databases Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Electronic Signature Digitally sign online documents OpenForms 12 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DG Daniel G. Software und Systemintegration Information Technology and Services ### "Impressive Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2021 This is a massive tool for scan automation. It takes some time to set all up well but once configured this solution has a huge impact to business processes. Pros If you like to automate your Scan Performance to it‘s fullest, then you‘ll love this piece of solution. With it‘s KI and the possiblility to merge different recognition options, there is nothing which the software can‘t analyse. The failure rate is extreemly low and will raise, as the system will improve during the time of use. Cons The setup and the configuration is a bit tricky. You‘ll need to have a guide or better go for a training @ Kofax, then you‘ll be prepared Reasons for choosing OpenForms Because of the perfect integration with Kofax Autostore Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TE Tanya E. Plans Examiner Government Administration ### "Converting existing fillable PDF forms to OpenForms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 8, 2020 I'm still getting used to the different functionality that OpenForms provides (from our original PDF forms). Using the forms (and creating them) is very different than what I am used to. I'm still just in the free trial period, but once I've got the real account and start publishing the forms I've been creating, I'm excited to see how our customers feel about the forms. Pros I like the ease of creating simple forms. Cons There are certain features and functionality I would like to see, but that are not there. According to Customer Support, some of the functionality I asked about is "coming", but we'll see. Switched from [Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/) Our company didn't want to review our licenses for Adobe. I'm not sure if there was more to making that decision, but if there was, I'm not aware of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 14, 2020 Thanks Tanya! We hope your customers enjoy using OpenForms too! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.