---
title: "Cargobase Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cargobase Software - reviews, pricing plans, popular comparisons to other Freight products and more."
source_url: "https://www.capterra.com/p/177561/Cargobase/"
page_type: "product"
language: "en"
---

# 

 Cargobase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cargobase

## What is Cargobase?

Cargobase is a global leader in spot-buy freight procurement, bringing industry best practices to enterprise logistics and procurement teams managing expedited, time-sensitive, irregular and project freight across all freight modes. The platform leverages AI and intelligent automation to replace fragmented email and spreadsheet processes with a standardized, end-to-end workflow. From creating and sending freight RFQs and collecting and comparing quotes to approvals, carrier selection and booking, Cargobase automates repetitive tasks, significantly reducing manual work while helping teams lower freight costs and make faster, better-informed procurement decisions. Every customer works with its own private, pre-determined pool of carriers and LSPs, vetted and onboarded to their requirements rather than sourced through an open marketplace. Teams can procure across air, ocean, road, parcel, rail and specialized services such as next-flight-out, on-board courier and charter. AI helps teams p

## What is Cargobase used for?

[Freight](https://www.capterra.com/freight-software/)[Logistics](https://www.capterra.com/logistics-software/)[Sourcing](https://www.capterra.com/sourcing-software/)

Top alternative

Featured

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cargobase?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cargobase.com&name=Cargobase)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cargobase

4.6 (24)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

Contact vendor

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (24)

Ease Of Use

4.8 (164)

Value For Money

4.4 (20)

Value For Money

4.6 (159)

Customer Service

4.7 (22)

Customer Service

4.7 (164)

## Cargobase alternatives

[4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/)

[4.8 (164)](https://www.capterra.com/p/143442/Fresa-XPress/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143442/Fresa-XPress/)

[DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/)

[4.5 (239)](https://www.capterra.com/p/265434/DAT-Load-Board/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265434/DAT-Load-Board/)

[View all alternatives](https://www.capterra.com/p/177561/Cargobase/alternatives/)

## FAQs about Cargobase

Overview

### Which roles and teams benefit most from Cargobase?

Cargobase is most used by logistics, transportation, and supply chain teams that manage shipments, carriers, and freight costs across regions. Procurement and sourcing specialists use it to coordinate logistics spending and vendor performance, while traffic, customs, and customer service roles rely on it for shipment visibility, exception handling, and smoother delivery communication.

Answer based on 24 reviews

Overview

### What company size and industries is Cargobase built for?

Cargobase is built for enterprise shippers, with 92% of reviewers from enterprise companies and Automotive the top industry at 71%. It also serves Logistics and Supply Chain and Oil & Energy firms, each at 8%, with limited midsize and small business adoption at 4% each, mainly for freight.

Answer based on 24 reviews

Features and Usability

### What are the key features of Cargobase?

Cargobase offers transportation management features such as booking management, dispatch management, shipment tracking, order tracking, and delivery tracking. It also includes rate management, quoting and estimating, real-time monitoring, reporting and statistics, document management, and third-party integrations for coordinating freight, suppliers, and customers.

Integrations

### Which third-party tools and platforms does Cargobase integrate with?

Cargobase integrates with 5 third-party tools for authentication, analytics, and status monitoring, including Auth0, Databox, Geckoboard, Microsoft Power BI, and Statuspage.

Getting Started and Support

### What training and onboarding options does Cargobase offer?

Cargobase provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover product topics in a group setting, documentation offers written reference materials, and videos provide visual walkthroughs for self-paced learning.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Cargobase offer?

Cargobase provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Users describe the support team as fast to respond and strong at follow-up, with help that is easy to reach and effective when questions come up.

Answer based on 2 reviews

## Features

AI summary

Based on 1,030 Freight reviews

Capterra data shows that buyers of freight software rank the following features as their top priorities:

-   **Shipping Management** (**44%** of reviewers rated this feature as critical)
-   **Transportation Management** (**50%**)
-   **Quotes/Estimates** (**48%**)

Cargobase supports all three features that reviewers rate most important: **Shipping Management**, **Transportation Management**, and **Quotes/Estimates**. Together, these capabilities help businesses coordinate shipments, manage transport operations more efficiently, and create accurate pricing upfront, allowing teams to improve delivery planning, control costs, and respond to customer needs faster.

Shipping Management

4.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Transportation Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Organize and track the physical movement of goods from one location to another

Quotes/Estimates

4.5 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Order Management

4.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Dispatch Management

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Shipment Tracking

3.6 (14)

50.00% of 14 reviewers that rated this feature as important or highly important

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Cargobase 102 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Auction Management: Allows businesses to create and manage auctions.
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Categorization: Provides folders and tags to help users organize fonts.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Cost Analysis: Analyze and calculate business costs
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross-system Integration: Works across multiple software systems or databases
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- EDI: Transfer of data from one computer system to another
- Email Templates: Pre-made examples and templates for emails
- ERP integration: Integrate with existing ERP systems
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- Global Sourcing Management: Procure goods, materials, or services from international suppliers
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc.
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Label Printing: Process of printing custom labels through various methods.
- Lifecycle: Manages the entire contract lifecycle process by providing visibility into projects and allocating resources across sourcing initiatives.
- Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services
- LTL/Shared Truckload: Trucks that do not reach full load and can be shared
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Location: Manage and support multiple locations
- Multi-step Planning: Ability to break down and plan multi-step processes
- Negotiations: Provides organizations with the tools and data they need to negotiate contracts more effectively, such as data analysis, collaboration, and contract management.
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes: Create and manage personalized quotes for freight services.
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receiving: Manage all receiving processes within a warehouse
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Repository: Stores all documentation, reports, and audit evidence in a secure, searchable library
- Revenue: Identifies revenue opportunities by providing better visibility into spend data, improving supplier relationships, streamlining procurement processes, and identifying cost savings opportunities
- RFP Creation: The process of creating a questionnaire and submitting it to prospective vendors.
- Rfx Management: The process of submitting requests for quotes, proposals, information, etc.
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Savings: Identify savings opportunities per activity, department, or at the company level.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Spend: Increases spend visibility into pricing and unintended or excessive use of discounts or promotions by customers.
- Spend Analysis: Review and uncover trends in spending activity
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supplier Management: Manage all supplier data and operations
- Supplier Qualification: The process of assessing potential suppliers based on required credentials, quality standards, etc.
- Supplier Risk Management: Identify, assess & manage risks that could arise from working with third-party suppliers to protect against disruptions in supply chain
- Supplier Web Portal: Integrated online platform shared by businesses and their vendors to exchange information/files and collaborate on projects.
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (24)

4.4

Based on 24 reviews

## Pricing

Value for money

4.4 (20)

### Starting price

Free trial not available

Value for money

4.4 (20)

4.4

Based on 20 reviews

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Auth0](https://www.capterra.com/p/154900/Auth0/)[

SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[

Metabase](https://www.capterra.com/p/176651/Metabase/)[

Statuspage](https://www.capterra.com/p/177360/Statuspage/)[

SAP Transportation Management](https://www.capterra.com/p/140377/SAP-Transportation-Management/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (22)

4.7

Based on 22 reviews

## User reviews

Overall rating

4.6

Based on 24 reviews

Filter by rating

5(15)

4(9)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EG

Evelyn G.

Supply Chain Analyst

Logistics and Supply Chain

### "Great tool but needs to standarized "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 1, 2022

lately there is no much offers but users don't know current avaiability situations and wait to much to get a quoate.

Pros

Easy to select options, but is very slow.

Cons

timing to send approvals is awful, every time we have a good option we have to wait because of the blocking of having 4 options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Evelyn, thank you for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of the platform. Regarding your suggestions about the approval setting, please send us an email at: support@cargobase.com We'd love to hear how we can get that right for you!

SS

Sofia S.

Traffic Analyst

Automotive

### "Great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2022

Pros

It´s easy to use, is a good tool to compare prices between different suppliers but same service.

Cons

To provide to the customer the opportunity to rate the suppliers service .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

steve H.

Project Manager

Machinery

### "Sulzer Water Business review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 20, 2022

Very good platform and customer service is always quick to reply/action

Pros

Ease of adding consignments for competitive tendering without needing to send separate emails to freight forwarders. The platform works well for searching on past entries and generally tidies up the process overall - which would otherwise be done more manually

Cons

Freight forwarders do not update their shipments on the platform (not Cargobase issue).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Steve, thank you for taking the time to leave us a review. Glad to hear you love the simplicity and visibility our platform provides.

AA

Alfonso Augusto O.

Quality Assurance Engineer

Automotive

### "I like cargobase"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

I really like it ;D

Pros

To track old shipments and get shipment documents like AWB, Commercial invoice, packing list and to get rates!

Cons

The mobile app is not good enough, many information is missing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Alfonso, thank you for taking the time to leave us a review. Glad to hear that our tracking, invoicing and rate management feature help with your day-to-day work. Regarding your suggestion for our mobile app, we'd love to hear your thoughts. Please drop us a message at: support@cargobase.com

PH

Philip H.

Buyer

Automotive

### "CargoBase Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Excellent

Pros

Easy to use and not too many items to complete. Great quoting system and communication

Cons

Haven't found any flaws yet. I will let you know if I do

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Philip, thank you for taking the time to leave us a review. We're glad to hear that you enjoy the simplicity of Cargobase software.

HM

Humberto M.

Special Freight Analyst

Automotive

### "Cargo Base - SFA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2022

Help us to improve the timing and financial impact for any operation.

Pros

Is very intuitive and easy to understand.

Cons

Sometimes the analytics section isn't some much clear.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Humberto, thank you for taking the time to leave us a review. We're happy to hear that you like the user-friendliness of our platform. Regarding your suggestion for analytics, we'd love to hear your thoughts! Please drop us a message at: support@cargobase.com

EY

Eveline Y.

Supply logistics

Cosmetics

### "Cargobase"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 19, 2022

Pros

What I like most from Cargobase is that I can have a consolidated rate in 1 platform. Easy to refer to old quote for some past comparison.

Cons

So far I yet use the reports yet therefore counted as least like until I try it in the future.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Eveline, thank you for taking the time to leave us a review. We're happy to hear that you enjoy our centralised, single-screen solution.

KT

Kamil T.

TL logistics

Automotive

### "a good tool for choosing urgent shipping"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 16, 2022

Pros

generating savings, a good tool for choosing urgent shipping

Cons

carriers who were not selected contact me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Kamil, thank you for taking the time to leave us a review. Glad to hear that you had a good experience for urgent shipments. Regarding the setting of carrier selections, please contact our Customer Success team at: support@cargobase.com. We'd love to get that right for you!

LG

Lori G.

Advanced Supply Chain Management

Logistics and Supply Chain

### "Vitesco Cargobase"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2022

I'm happy with it.

Pros

One place to enter shipments. Easy fast.

Cons

Traning for carriers on biding and Invocing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 4, 2022

Hi Lori, thank you for taking the time to review. Glad to know that you enjoy the ease of use of Cargobase.

CS

Cristina S.

Logistic projects coordinator

Automotive

### "Cargobase fits our needs regarding spot freight requests"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 12, 2021

Optimal prices for spot shipments, short time solutions

Pros

Transparency of quotes, statuses, real time freight ordering processes

Cons

Missing automatic connection with Parcel services providers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177561/Cargobase/reviews/)

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