CA Flowdock Ratings

Overall
3.5/5
Ease of Use
4/5
Customer Service
3.5/5

About CA Flowdock

Communication tool that connects teammates through remote chat that can be sorted according to topics, locations and timezones. Learn more about CA Flowdock

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Showing 13 of 13 reviews

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Showing 13 of 13 reviews

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Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
January 29, 2019

“Good IM but needs a little more to compete with other IM alternatives”

OverallVery good IM option, user friendly, promotes communication, just needs to include more functionality out of the box.
ProsThe threading system in flowdock is very intuitive, the thread replies are not hidden within the general chat, but instead they are color coded, so you can quickly identify what/who you are replying to, and at the same time, your reply is visible to everyone in the chat, not only to the people in the thread, which promotes communication between every contact in the chat. There is also an option to add hashtags to the messages, that is very useful when you have to search for specific things in the chat history.
ConsA lot of functionality in flowdock comes in the form of an integration, you have to add plugins in order to do other things, like screen sharing, that could be already in the tool, like its competitors do.
Reviewer Source 
Source: Capterra
January 29, 2019
Verified Reviewer
Media Production, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Features
3/5
Value for Money
1/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
November 7, 2018

“The Diet Soda of Communication Apps”

OverallIt's a fine option for certain companies I'm sure. I mean when mandated it's a useful communication platform where people can get work done and build relationships. I just have had a horrible mobile experience. From receiving notifications about new messages that when I go to read causes the app to freeze and crash, to being told while in the app there's a new app update and then not finding a new mobile update in my mobile app store. It's frustrating how the browser platform works well enough for me to want to consider the mobile app version, but then the mobile version makes me want to leave the software completely.
ProsI like the ability to sync the software with Amazon S3 to keep an archive of all conversations/files. The desktop/browser version of the product is useful and dependable.
ConsThe mobile app experience is really quite painful.
Reviewer Source 
Source: Capterra
November 7, 2018
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Rhondalynn K.
Managing Director
Management Consulting, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
1/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
November 25, 2018

“Good solid product”

ProsThere is a lot to like - it is easy to streamline and organize team communication.
ConsI personally have had quite a few issues getting logged in via my iPhone every single time there is an update. That part is a pain in the backside. Not sure why the mobile set up is not as easy as the desktop - browser or app.
Reviewer Source 
Source: Capterra
November 25, 2018
Verified Reviewer
Computer Software, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 24, 2019

“If Flowdock is cheaper than Slack for your organization, go with it.”

ProsIt's the same features and functionality as Slack with the brand recognition for a cheaper cost.
ConsNothing, it works well at a cheaper cost. Which is efficient and okay for most small-medium organizations. I'm not sure how well it would scale with support.
Reviewer Source 
Source: Capterra
February 24, 2019
Rachel M.
Caseload Management
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 7, 2018

“Searching is Difficult, but No Other Complaints”

ProsI like that you can custom sort your Flows in the order you need. I like that you can close images/gifs. I like how all threads show in the flow, and they are color coordinated to distinguish them.
ConsThe search tool returned too many results. You had to know what key words to search for, and it didn't seem to return the specific phrase you typed, but rather returned all posts that contained any word in your query.
Reviewer Source 
Source: Capterra
December 7, 2018
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Trey C.
Software Developer
Program Development, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
December 6, 2018

“Decent Communication Tool”

ProsWeb, desktop, and phone applications Threading of messages Rethreading when you thread fail
ConsLack of multi-individual direct messages All messages of all threads showing up in the flow timeline
Reviewer Source 
Source: Capterra
December 6, 2018
Verified Reviewer
Information Technology and Services, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
March 9, 2019

“A very good communication tool”

OverallA very good communication tool
ProsWe are using flowdock for communicating with our onshore counter parts. It helps faster execution time without any delay in getting a reply compared to email. All team members will be on same page which is a great advantage.
ConsSearch is a bit confusing and should be better if we have more filters
Reviewer Source 
Source: Capterra
March 9, 2019
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Emilio M.
QA Engineer
Internet, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 15, 2019

“Interesting yet simple IM client.”

ProsIt is a web-based solution, so it can be accessed from anywhere. Threads are easy to follow.
ConsEmbedding web-content is not as well implemented as on other solutions (slack).
Reviewer Source 
Source: Capterra
January 15, 2019
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Mike T.
Salesforce Administrator
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 5, 2018

“As good as slack”

ProsVery easy to use, lots of api features to connect with other apps, just as good as slack in my opinion.
ConsThe mobile app crashes every so often, not sure why.
Reviewer Source 
Source: Capterra
December 5, 2018
Lawrence S.
Software Developer
Information Technology and Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 17, 2019

“Everything all in one place (communication, integrations, and notifications)”

ProsI like how versatile the software is and how easy it is to use, at first you may think of it as just another chat application but in actuality it helps to make our teams more efficient by providing lots of integrations with different SaaS offerings. It also has the ability to search across those integrations which is great when you are on support and need to find something that happened in the past really fast!
ConsI have only used it a short amount of time, but I found that it can kind of get overwhelming when you have a lot of flows in the organization. For example, we have over 200 flows setup and it is a little bit hard to know which flow to open to find what you want.
Reviewer Source 
Source: Capterra
July 17, 2019
Avatar Image
Ben T.
Co-Founding Director
Defense & Space, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 16, 2018

“Good Value Software”

ProsGood software and makes it easy to communicate with my team at work.
ConsThere are a few kinks which make it not as slick as Slack, but overall a good app.
Reviewer Source 
Source: Capterra
August 16, 2018
Adrian J.
Software Developer
Sports, 51-200 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
May 7, 2019

“Great Value Slack”

ProsIt has a dark theme. But now other software does too. So not really worth anything.
ConsThis is the "great value" (read: Grocery store brand) of software. Its cheaply thrown together, it has none of the great developer features like slack does. All the plugins it says it has, have not been maintained in a very long time so most of them don't work. You are constantly barraged with notifications since it does not have granular notification options. This software is horrible.
Reviewer Source 
Source: Capterra
May 7, 2019
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
2/5
Features
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
November 13, 2018

“Too Clunky”

ProsI enjoyed the fun little reactions like slapping someone with a fish. It was a charming feature to an otherwise very uncharging product.
ConsThere's just not enough to it. Can customize anything, including colors or icons for your different groups, the design looks very dated, the mobile app glitches constantly, and messages hardly ever load. You can't suggest Flowdock if you've ever touched Slack.
Reviewer Source 
Source: Capterra
November 13, 2018