# FuturaERS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FuturaERS Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more.

Source: https://www.capterra.com/p/177584/FuturERS

---

# 

 FuturaERS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

FuturaERS

## What is FuturaERS?

Complete EPOS and retail stock management system for omni-channel retailers. Futura is used all over the world by lifestyle retailers, fashion houses and department stores. Systems cover; EPOS, custmer loyalty, item and stock management, buying, merchandise planning and Business Intelligence, all with fast access to live data to deliver great customer service and drive accurate decision management making.

## What is FuturaERS used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FuturaERS

4.8 (13)

VS.

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (13)

Ease Of Use

3.8 (711)

Value For Money

4.8 (13)

Value For Money

3.6 (664)

Customer Service

5.0 (13)

Customer Service

3.6 (686)

## FuturaERS alternatives

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (79)](https://www.capterra.com/p/142520/KORONA/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Ticket Scanning

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

Inventory Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Pricing Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Tool used to determine accurate pricing and product eligibility for borrowers

Retail Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage sales in retail stores

Sales Reports

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Touch Screen

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Interactivity between software and users by touching areas on the screen of display devices

FuturaERS 46 features

Integrate with a third-party accounting system

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Tracking, calculating, and paying commissions and earnings to employees

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Cross-checking financial records with physical inventory counts and records

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Facilitate the process of ordering and the mail delivery of products

Provides intelligence to make the right inventory purchasing decisions.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Tool used to determine accurate pricing and product eligibility for borrowers

Ability to link barcodes or serial numbers with specific items for identification

Create, send, and track purchase orders and their statuses

Purchase and replenish product stock based on inventory levels and needs

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Manage sales in retail stores

For retailers

Track and facilitate returns of products sold

See what items have been returned

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Internal and external product tracking codes

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Interactivity between software and users by touching areas on the screen of display devices

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.4 (13)

4.4

Based on 13 reviews

## Pricing

Value for money

4.8 (13)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.8 (13)

4.8

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

4.8

Based on 13 reviews

Filter by rating

5(11)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MT

Marc T.

Merchandiser

Museums and Institutions

### "Futura is an effective Retail system for us as a Museum Retailer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 6, 2021

Overall Futura is a good system and one I would recommend especially to small to medium sized businesses as there is a very good level of support available to help you find solutions for any problems or learn how to use particular functionalities

Pros

Once you learn how to use it Futura is very easy to use and is an extremely reliable and stable system, the customer support available is also very good and I can always speak directly to someone who is able to help with any problems or queries

Cons

The weakest part of Futura in my experience is reporting as it only really allows for very basic best seller, or total sales type reports to be run or otherwise full data dumps for a period of time. We have been able to setup the reporting we need off the back of these data dumps through some clever excel spreadsheets to give dashboards of performance but it would be helpful if Futura was able to produce more of these itself

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Stephen G.

CFO

Retail

### "Futura ERP"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 19, 2021

Very good, backed up with excellent customer service and support

Pros

Very stable & reliable platform with little or no downtime. Easy & quick to implement with good stock and order management functionality. Has coped well with many different types of distribution channels, globe trade, also manages high volume of transactions. For example a new database was set-up and operational in one day.

Cons

The area which can be improved are reporting, although this may be due to our bespoke set-up.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Ben P.

Managing Director

Retail

### "Used for over 20 years..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2021

It's been consistent, reliable and I've chosen it again for different companies over the last 20+ years. Above all else, we value the incredible consistency of staff within Futura which means that they can be trusted to know what they are talking about and trusted to solve any issues that come up. We've never been made to feel like a small or unimportant client.

Pros

It's a well integrated solution that covers our EPOS and back office functionality and is simple to use, even without an in-house IT staff

Cons

There are some small niggles over functionality where different programmers do things in different ways between modules - but these are overcome with practice

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2021

Thank you Ben for this great review.

MM

Maeve M.

Head of Marketing and Ecommerce

Retail

### "Futura Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2021

Overall I would describe out engagement with Futura as very positive, and the duration of our partnership is testament to that.

Pros

Futura take a very hands-on approach, and have an excellent level of customer service. We have access to a wide team with a range of specializations, and we have developed an excellent rapport over the last few years.

Cons

Like all IT integrations, development testing and deployment take time, but Futura manage expectations with regard to timelines and unexpected delays very well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 26, 2021

Hello Maeve, Thank you for taking the time to leave this review, i will pass your comments on to the team.

AT

Adam T.

Data Analyst

Retail

### "Superb product and even better customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2020

Our on boarding was on a tight schedule, this was no problem for Futura. Our discounts and offers are complicated, again no problem for Futura. Almost 1 year into our relationship and the level of service is as fantastic as it was at day 1. We are very happy.

Pros

Our favourite thing is the many ways that a task can be achieved. Then, in the rare case that the software doesn't have the answer the guys at Futura will go ahead and build it! It's almost as if they want you to come up with something they haven't considered so they can go ahead and improve the product even further.

Cons

Some of the built in reports can be formatted in a way that would probably be described as outdated. Saying that, there are loads of ways to get the data you need so it's not the end of the world. I've also heard that some retail managers like these built in reports as they can access them very quickly and without assistance.

Switched from

[RetailStore](https://www.capterra.com/p/178395/RetailStore/)

Cybertill is a web based system so no internet means no till. Also meant that your internet connection dictated the speed of transactions. The way Cybertill dealt with discounts and offers would often break and require long winded workarounds. Customer Service while very accessible was slow to fix issues that they themselves would decide the importance on.

Alternatives considered

[Epos Now](https://www.capterra.com/p/152638/Epos-Now/)

Reasons for choosing FuturaERS

Another web based provider with initially cheap set-up that quickly gets very expensive. Also with very limited and restrictive reporting. Doubted the ability of their stock handling software which we needed to be very robust.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 15, 2020

Hello Adam, Thank you for taking the time to write this brilliant review. It's great to hear that you are so satisfied with the system, and that the you have found both the project and the on-going support to be so good. Best regards, Tina Royall

KE

Kirstin E.

Licensing and Product Development Manager

Retail

### "Excellent overall package"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2020

It has been excellent, the team know the software well and have been so helpful in providing training to me, especially as I had no experience of back office retail software before.

Pros

Futura's customer service has been amazing. It's offers very high level product descriptions and organisation. It produces a lot of data. They've helped with making the reporting easier, and supported this with training as well.

Cons

We worked together on finding a solution to some simpler reporting, as there was a lot of data and as a smaller organisation sometimes it was more efficient to just have a simple report.

Reasons for choosing FuturaERS

I did review other software offers as part of an all systems review, and still found that Futura offered the most customisation, resilience and control than other software offers. I decided that Futura still offered the best overall service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2020

Thank you Kirsten for taking the time to write this review. i will pass your kind comments on the customer service back to the team. Kind regards, Tina

MR

Marcello R.

Managing Director

Retail

### "Excellent Software, Reliable, Quality Support - Good People at Futura - 12 years & would Buy again"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2020

10/10 - Great Support, Great usability, Great Team.

Pros

Reliable, Extensive Reporting, Easy to use, Detailed. When you invest in Retail Software it's not just about it's functionality, it's a partnership with the providers and their ability to support and develop software further. They have very good Job retention so I am still speaking with the same people from when we purchased 12 years ago. They are great people with exceptional knowledge & understanding. I would have no hesitation in recommending and have done and I know other customers are also very happy with both product & support from Futura Team.

Cons

Their is nothing I dislike. It has been so reliable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2020

Hello Marcello, Thank you so much for your wonderful review, I will share you kind comments with the team. Best regards, Tina

PK

Paul K.

USC & IT Support Manager

Retail

### "Best ERP System for SMB"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2020

Futura are alway helpful and ready to listen to its customers to make the product better. The annual customer meeting are always welcome and you are able to talk to other customer users to get ideas for your own business.

Pros

It’s does what is says on the tin. It’s logical, easy to use, outstanding.

Cons

The reporting function needs to be updated, however you can get the info in different functions

Switched from

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)

Company brought by Fenwick Group

Reasons for choosing FuturaERS

The overall cost, the assistance to set up and ongoing training and support. Total value for money

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 23, 2020

Thank you Paul for taking time to review Futura, it's great to hear you were so satisfied with the product and the support from our team. Best regards, Tina

ER

Eleni R.

Online Retail Manager

Music

### "An integrated service - supporting online and in-store sales"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2020

Futura ERS allows integration with our online shop which is crucial to our business growth strategy. In addition, this integration is able to work on a real-time basis preventing the duplication of original art sales online and in-store. The support service is excellent.

Pros

The product is quite straightforward to use. I particularly like the Statistics tools which allows me to easily see the daily sales which can be broken down by til and branch. I have also found the software to be very reliable.

Cons

I am yet to find any missing elements to the software!

Reasons for choosing FuturaERS

It was the best solution available to support our business needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 19, 2020

Hello Eleni, Thank you for taking the time to review our product, I am particularly pleased to hear how good your find the support service, I will pass this onto the team. Best regards, Tina

PM

Paul M.

Director

Retail

### "Futura our epos retail solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2019

Futura have always been great to work with and continue to develop the product. They allow us to control our stock holding and replenish as needed

Pros

The accessibility of the information and that everything that you need to make the right business decisions is there for you. The ability to select what and how you access the information is very valuable. The variety of ways you can promote and control by store and time line. Live updates on sales is a great positive The stock replenishment system is fantastic with a great level of sophistication that we still don't fully utilise after 11 years of using it.

Cons

Not a lot but would like a cost effective way to scan goods in. The ability to report historically in product statistics when you have just added an attribute.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Thank you Paul for taking the time to review our product. We will be showing our new scanner solution at the next user group so hopefully this will help with your Goods in requirements too!

[View all Reviews](https://www.capterra.com/p/177584/FuturERS/reviews/)

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