# Futura Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Futura Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more. Source: https://www.capterra.com/p/177584/FuturERS --- # Futura Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Futura ## What is Futura? Futura helps retailers manage inventory across stores, ecommerce and warehouse operations as part of a complete Retail Management System designed for independent and growing multi-store retailers. Manage EPOS, inventory, buying, merchandise planning, CRM, loyalty, ecommerce, order management and reporting from one connected platform, giving your business a single source of truth for products, stock, customers and sales. Warehouse operations are managed through StockHub WMS, Futura's dedicated Warehouse Management System, providing advanced receiving, picking, packing and dispatch capabilities while working seamlessly with Futura. Trusted by retailers across fashion, giftware, department stores, museums and visitor attractions, Futura helps improve efficiency, increase stock accuracy and deliver exceptional omnichannel customer experiences, backed by an experienced UK-based support team with over 30 years of retail expertise. ## What is Futura used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Futura?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.futura4retail.co.uk&name=Futura) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Futura 4.8 (13) VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price Contact vendor Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (13) Ease Of Use 3.8 (726) Value For Money 4.8 (13) Value For Money 3.6 (679) Customer Service 5.0 (13) Customer Service 3.6 (701) ## Futura alternatives [4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (9)](https://www.capterra.com/p/137775/GOIS-PRO/#reviews) Starting price $1800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Futura Overview ### Which roles and teams benefit most from FuturaERS? FuturaERS is most used by retail and merchandising teams, ecommerce and IT leaders, and executives such as managing directors and CFOs. Merchandisers and retail managers use it to plan inventory and product workflows, while analysts and IT teams support data visibility, system coordination, and smoother commercial operations. Answer based on 13 reviews Overview ### What company size and specific industries is FuturaERS built for? FuturaERS is designed for retail businesses of varying sizes that need EPOS and retail management tools, especially fashion retailers, branded retailers, department stores, and giftware sellers. It suits companies running omni-channel retail operations across in-store and connected sales channels. Features and Usability ### What are the key features of FuturaERS? FuturaERS includes stock management, inventory control, and inventory tracking for retail operations, along with point of sale (POS), retail POS, and payment processing. It also offers barcode/ticket scanning, barcoding/RFID, purchase order management, reorder management, reporting/analytics, multi-location management, returns tracking, and accounting integration. Getting Started and Support ### What training and onboarding options does FuturaERS offer? FuturaERS provides in-person training, live online sessions, webinars, and documentation. In-person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does FuturaERS offer? FuturaERS provides 24/7 live rep support for customers needing direct assistance at any time. Since no reviewer feedback about support is available, user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Inventory Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Pricing Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Retail Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage sales in retail stores Sales Reports 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Touch Screen 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Interactivity between software and users by touching areas on the screen of display devices Futura 95 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create backups and provide methods to recover deleted/lost data The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Track the status of assets and whether they're checked in or out Tracking, calculating, and paying commissions and earnings to employees Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks For Retail Stores Form predictions based on past and present data/trends Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Group and package individual but related items as one package set Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Facilitate the process of ordering and the mail delivery of products Provides intelligence to make the right inventory purchasing decisions. Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Ability to link barcodes or serial numbers with specific items for identification Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Track and assign specific serial numbers to products Manage and track orders being shipped to customers Internal and external product tracking codes Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.4 (13) 4.4 Based on 13 reviews ## Pricing Value for money 4.8 (13) ### Starting price Free trial available Value for money 4.8 (13) 4.8 Based on 13 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (13) 5.0 Based on 13 reviews ## User reviews Overall rating 4.8 Based on 13 reviews Filter by rating 5(11) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MT Marc T. Merchandiser Museums and Institutions ### "Futura is an effective Retail system for us as a Museum Retailer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 6, 2021 Overall Futura is a good system and one I would recommend especially to small to medium sized businesses as there is a very good level of support available to help you find solutions for any problems or learn how to use particular functionalities Pros Once you learn how to use it Futura is very easy to use and is an extremely reliable and stable system, the customer support available is also very good and I can always speak directly to someone who is able to help with any problems or queries Cons The weakest part of Futura in my experience is reporting as it only really allows for very basic best seller, or total sales type reports to be run or otherwise full data dumps for a period of time. We have been able to setup the reporting we need off the back of these data dumps through some clever excel spreadsheets to give dashboards of performance but it would be helpful if Futura was able to produce more of these itself Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Stephen G. CFO Retail ### "Futura ERP" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2021 Very good, backed up with excellent customer service and support Pros Very stable & reliable platform with little or no downtime. Easy & quick to implement with good stock and order management functionality. Has coped well with many different types of distribution channels, globe trade, also manages high volume of transactions. For example a new database was set-up and operational in one day. Cons The area which can be improved are reporting, although this may be due to our bespoke set-up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Ben P. Managing Director Retail ### "Used for over 20 years..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2021 It's been consistent, reliable and I've chosen it again for different companies over the last 20+ years. Above all else, we value the incredible consistency of staff within Futura which means that they can be trusted to know what they are talking about and trusted to solve any issues that come up. We've never been made to feel like a small or unimportant client. Pros It's a well integrated solution that covers our EPOS and back office functionality and is simple to use, even without an in-house IT staff Cons There are some small niggles over functionality where different programmers do things in different ways between modules - but these are overcome with practice Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2021 Thank you Ben for this great review. MM Maeve M. Head of Marketing and Ecommerce Retail ### "Futura Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2021 Overall I would describe out engagement with Futura as very positive, and the duration of our partnership is testament to that. Pros Futura take a very hands-on approach, and have an excellent level of customer service. We have access to a wide team with a range of specializations, and we have developed an excellent rapport over the last few years. Cons Like all IT integrations, development testing and deployment take time, but Futura manage expectations with regard to timelines and unexpected delays very well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 26, 2021 Hello Maeve, Thank you for taking the time to leave this review, i will pass your comments on to the team. AT Adam T. Data Analyst Retail ### "Superb product and even better customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2020 Our on boarding was on a tight schedule, this was no problem for Futura. Our discounts and offers are complicated, again no problem for Futura. Almost 1 year into our relationship and the level of service is as fantastic as it was at day 1. We are very happy. Pros Our favourite thing is the many ways that a task can be achieved. Then, in the rare case that the software doesn't have the answer the guys at Futura will go ahead and build it! It's almost as if they want you to come up with something they haven't considered so they can go ahead and improve the product even further. Cons Some of the built in reports can be formatted in a way that would probably be described as outdated. Saying that, there are loads of ways to get the data you need so it's not the end of the world. I've also heard that some retail managers like these built in reports as they can access them very quickly and without assistance. Switched from [RetailStore](https://www.capterra.com/p/178395/RetailStore/) Cybertill is a web based system so no internet means no till. Also meant that your internet connection dictated the speed of transactions. The way Cybertill dealt with discounts and offers would often break and require long winded workarounds. Customer Service while very accessible was slow to fix issues that they themselves would decide the importance on. Alternatives considered [Epos Now](https://www.capterra.com/p/152638/Epos-Now/) Reasons for choosing Futura Another web based provider with initially cheap set-up that quickly gets very expensive. Also with very limited and restrictive reporting. Doubted the ability of their stock handling software which we needed to be very robust. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2020 Hello Adam, Thank you for taking the time to write this brilliant review. It's great to hear that you are so satisfied with the system, and that the you have found both the project and the on-going support to be so good. Best regards, Tina Royall KE Kirstin E. Licensing and Product Development Manager Retail ### "Excellent overall package" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2020 It has been excellent, the team know the software well and have been so helpful in providing training to me, especially as I had no experience of back office retail software before. Pros Futura's customer service has been amazing. It's offers very high level product descriptions and organisation. It produces a lot of data. They've helped with making the reporting easier, and supported this with training as well. Cons We worked together on finding a solution to some simpler reporting, as there was a lot of data and as a smaller organisation sometimes it was more efficient to just have a simple report. Reasons for choosing Futura I did review other software offers as part of an all systems review, and still found that Futura offered the most customisation, resilience and control than other software offers. I decided that Futura still offered the best overall service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2020 Thank you Kirsten for taking the time to write this review. i will pass your kind comments on the customer service back to the team. Kind regards, Tina MR Marcello R. Managing Director Retail ### "Excellent Software, Reliable, Quality Support - Good People at Futura - 12 years & would Buy again" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2020 10/10 - Great Support, Great usability, Great Team. Pros Reliable, Extensive Reporting, Easy to use, Detailed. When you invest in Retail Software it's not just about it's functionality, it's a partnership with the providers and their ability to support and develop software further. They have very good Job retention so I am still speaking with the same people from when we purchased 12 years ago. They are great people with exceptional knowledge & understanding. I would have no hesitation in recommending and have done and I know other customers are also very happy with both product & support from Futura Team. Cons Their is nothing I dislike. It has been so reliable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 24, 2020 Hello Marcello, Thank you so much for your wonderful review, I will share you kind comments with the team. Best regards, Tina PK Paul K. USC & IT Support Manager Retail ### "Best ERP System for SMB" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 21, 2020 Futura are alway helpful and ready to listen to its customers to make the product better. The annual customer meeting are always welcome and you are able to talk to other customer users to get ideas for your own business. Pros It’s does what is says on the tin. It’s logical, easy to use, outstanding. Cons The reporting function needs to be updated, however you can get the info in different functions Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Company brought by Fenwick Group Reasons for choosing Futura The overall cost, the assistance to set up and ongoing training and support. Total value for money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2020 Thank you Paul for taking time to review Futura, it's great to hear you were so satisfied with the product and the support from our team. Best regards, Tina ER Eleni R. Online Retail Manager Music ### "An integrated service - supporting online and in-store sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2020 Futura ERS allows integration with our online shop which is crucial to our business growth strategy. In addition, this integration is able to work on a real-time basis preventing the duplication of original art sales online and in-store. The support service is excellent. Pros The product is quite straightforward to use. I particularly like the Statistics tools which allows me to easily see the daily sales which can be broken down by til and branch. I have also found the software to be very reliable. Cons I am yet to find any missing elements to the software! Reasons for choosing Futura It was the best solution available to support our business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 19, 2020 Hello Eleni, Thank you for taking the time to review our product, I am particularly pleased to hear how good your find the support service, I will pass this onto the team. Best regards, Tina PM Paul M. Director Retail ### "Futura our epos retail solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2019 Futura have always been great to work with and continue to develop the product. They allow us to control our stock holding and replenish as needed Pros The accessibility of the information and that everything that you need to make the right business decisions is there for you. The ability to select what and how you access the information is very valuable. The variety of ways you can promote and control by store and time line. Live updates on sales is a great positive The stock replenishment system is fantastic with a great level of sophistication that we still don't fully utilise after 11 years of using it. Cons Not a lot but would like a cost effective way to scan goods in. The ability to report historically in product statistics when you have just added an attribute. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 20, 2019 Thank you Paul for taking the time to review our product. We will be showing our new scanner solution at the next user group so hopefully this will help with your Goods in requirements too! 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