Flexie Solutions

Flexie CRM


5 / 5
7 reviews

Who Uses This Software?

Flexie is a Generic CRM solution adaptable for ANY Industry, but our main market industries are Marketing Agencies, Real Estate Agencies, Contact Centers, Sales Teams and a lot more.


Average Ratings

7 Reviews

  • 5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Flexie Solutions
  • flexie.io
  • Founded 2011
  • Albania

About Flexie CRM

CRM which helps connect the dots along the customer journey - best for ambitious small sized companies with big growth plans.


Flexie CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

Flexie CRM Reviews Recently Reviewed!


Capterra loader

Most powerful app in my toolkit!

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexie gives you all the tools and the freedom you need to make the most out of a CRM. With powerful workflows, and complete freedom to receive webhooks and communicate via API, you can integrate it with all other tools in your arsenal.

Since we started using Flexie, we were able to automate various manual tasks, and generate custom reports that help our team stay organized and on top of things.

You have complete freedom to create entities, custom fields, workflows, connect SMTP, send emails.

There are a lot of in-built methods so that you can fully customize all emails and messages.

Flexie integrates natively to Twilio, which provides a phone and SMS platform to complete all necessary automations.

After fully implementing Flexie, it replaced at least 6 other apps that we used daily.

On top of all that, every time I needed to reach out for customer support, they were quick and assertive to provide me a solution. Top notch!

Cons: Along with complete flexibility, comes, inevitably, a less friendly interface. After you get the hang of it, it all makes sense and you navigate easily, though. this con can be easily surpassed if user navigates through their help section articles.

Overall: Improved automation, communication, reports and decision making processes.

Capterra loader

The true automation CRM I've ever used

Jan 08, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything I need to do is create an automation workflow and forget it. The more I create the automation workflow, the more I saved a lot of my time.

Flexie sends a new lead a welcome email or a sequence of emails once they submit my form while I was sleeping.

Flexie help me send auto-reply email when the client send an email ticket to me while I am outside, and much more.

I never see any CRM out there can do perfectively the same Flexie does.

Cons: The configure will be a challenge for anyone who is a non-techie such as setting Webhook instead of Zapier, build the form for leads, integrate with the 3rd party, email SMTP configure and workflow building.

Flexie has a knowledge base page and youtube channel to support the new user. However, it will take you a long time to master Flexie.

Overall: I am using Flexie to capture leads and nurture lead to become the customer on my authority website. It worked perfectly all the time.

Capterra loader

The leading Automation CRM in the market

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexie is the most featured packed automation software available at this moment in time! It offers an incredible amount of Flexibility within one platform and allowed me to automate almost every process of my business.

The webhook system allows amazing integration with other services without the need for zapier and the ability to create custom entities allows you to build a truly unique CRM tailored to your business.

Better yet you can create notifications and verification processes that allow you to completely control employee behavior, eliminate or log mistakes and make on-boarding a breeze.

Personally I believe that Flexie is the leading software available.

Cons: The software does have a very steep learning curve.

Overall: Flexie introduced me to a Automation Specialist www.goautomated.io who helped on-board me to the platform, set everything up, structure my automation processes and ultimately execute my workflows and plans.

This has allowed me to scale my business to the nth degree!

Capterra loader

Really good crm for outreach and client management

Nov 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Features. Typically crm solutions are only geared toward outbound outreach but this one allows you to create automations for inbound activity and followup as well which is very useful

Organization: they've really working on the user interface and its really good now. The dashboard is customizable making it a lot easier to use

Ability to integrate smtp and voip solutions to really make it a one stop for all business needs

Cons: Only minor hiccup is that they use to offer single user pricing but now don't. Their minimum is three and sometimes you may want just two or one.

Overall: Very good software and great owners and customer support. Really viable as a company outreach and client management hub

The most flexible CRM out there

Jan 08, 2019
5/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I feel spoiled. I've never used a marketing automation system like this, and nothing comes close. Pretty much everything you want to do can be accomplished within Flexie CRM, and better than with other systems.

Cons: This is NOT an easy software to use. Let's get that right out in the open. There is a massive learning curve. HOWEVER, it's well worth it once you do learn.

Overall: There were times I felt like banging my head against the wall. Sometimes it was so technical. But I feel like a relative expert using Flexie now, for most cases. I don't use it as a true CRM, but for the marketing automation aspects. With flexibility comes a cost, and that cost is in user-friendliness in the beginning. But when you get used to it, you'll become an expert as well.

true Infusionsoft alternative - but not for newbies

Jul 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For our own company we are using flexie amongst other tasks to completely automate our user onboarding process, send newsletters and a lot more. Using flexie enabled us to replace at least 5 other apps. The possibilities are endless - mainly limited by your own imagination. The support team is incredibly fast and competent.

However it is not for newbies - you should have some understanding for relational databases, data structures and a good sense of logic. If you have questions - there is a great FB group with a lot of experienced users and also the founder is always present to provide valuable tips.

Cons: There is no really anything I don't like about flexie besides the fact that sometimes i can't sleep because everytime I think about more things that can be done with it. If they had a page builder it would be a KILLER! (But they are working on it - should be released soon). There is some learning curve - once you are through that you will love it!

Overall: huge savings in time & money.

Capterra loader

It's a CRM on steroids. Fast, flexible and with a lot of potential

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - gather under the same roof email, deals, leads, contacts, support cases, tasks and automated workflows

- transform an email into a support case

- create a new contact from an email received

- create deals in a kanban style associated with a contact

- using webhooks to receive and send data from external services

- create tasks that can be associated with a deal, contact or a simple lead

- create an inventory of templates for later use inside Flexie

- create simple and complex workflows

- create new entities (ex. projects) that interact with default entities (ex. contacts)

- load speed

- fast support who also continually improve the software based on suggestions and feedback

Cons: I like everything but there is always space for improvement. I would love to see a better mobile experience, especially in the kanban and calendar sections.

Overall: - less time spent going around between different SaaS

- one tower control to manage several aspects of the business

- better control over leads and contacts