Who Uses This Software?

Public records management tool for state and local governments which helps with compliance, reporting, online payments, audit trails, time tracking, automated routing, message templates and more.


Average Ratings

3 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • NextRequest
  • www.nextrequest.com
  • Founded 2015
  • United States

About NextRequest

Web-based solution that provides public records management through cross-departmental coordination and compliance.


NextRequest Features

  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

NextRequest Reviews Recently Reviewed!


Easy to use & incredibly useful!

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love how easy Next Request makes it for us to process our requests. With multiple people in the office processing hundreds of requests per month we needed a better way to communicate what was going on with each and keep track of them. This system provided that and so much more. We are so much more efficient and our customers love the ease of use and the ability to pay online.

Cons: We haven't found something we haven't liked.

Overall: Getting set up was virtually painless. Next Request employees were incredibly helpful and continue to be by updating the system with useful features. Having a large volume of requests was difficult to manage before and we used up lots of memory keeping copies of what had been released. This system allows us to keep track of each request and know what is going on with each with notes on each request. Storing files in the cloud helps free up space on our servers for other important things as well.

NextRequest streamlined the public disclosure process

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: NextRequest streamlined our public disclosure process, automated responses and has robust reporting for JLARC compliance.

Cons: I have not experienced any issues with NextRequest.

Overall: We automated the public disclosure process, and the tracking feature ensures we remain in compliance with the Public Records Act.

Easy to Use

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use, and really has helped us to streamline our process and keep track of our many PRA requests.

Cons: I haven't found any cons specific to the software

Overall: We use NextRequest to receive, coordinate and respond to public record act requests. With many departments involved in the day-to-day operations, this software has really helped us to respond in a timely manner and to keep track of the process.