# Troops Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Troops Software - reviews, pricing plans, popular comparisons to other Workflow Management products and more. Source: https://www.capterra.com/p/177605/Troops --- # Troops Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Troops ## What is Troops? Troops makes business software that works for humans.Troops surfaces key workflows and tasks from Salesforce and lets everyone take action directly from Slack, so updating Salesforce and following workflows is as easy as sending a text message. Anywhere, on any device. Your customer-facing teams work faster and more effectively and you get better information and visibility. Visit www.troops.ai to learn how Troops works for world-class brands like Slack, Appsflyer, Looker, WeWork, and Intercom. ## What is Troops used for? [Workflow Management](https://www.capterra.com/workflow-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Troops?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://troops.ai&name=Troops) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Troops 4.7 (6) VS. [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.5 (646) Value For Money 4.8 (4) Value For Money 4.3 (618) Customer Service 4.8 (4) Customer Service 4.4 (617) ## Troops alternatives [4.4 (15,362)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (13,568)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,185)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (2,986)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177605/Troops/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Business Process Automation 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Workflow Configuration 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alter the default workflow to meet your organization's needs Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Collaboration Tools 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Task Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Third-Party Integrations 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Troops 7 features Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Provides a channel for team members to share media files, communicate, and work together Create, design and modify the flow and processes of tasks in a project Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Alter the default workflow to meet your organization's needs Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.8 (4) ### Starting price Contact vendor for pricing Free trial available Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Noime T. Customer Success Manager Information Technology and Services ### "The perfect leads notification tool for quick sales" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 10, 2022 it is an enjoyable experience because it excites you whenever you see those closed sales and if you have incoming sales and the memes add a lot of fun to our work environment. Pros It sends notifications on my slack whenever there is a lead on one of my accounts on salesforce. I can easily see my warm leads and clients needing immediate calls for retention. It organizes all my sales so I know which account and how many I have closed won this month so I can easily keep track of my successful sales. It also shows the link to the account so you do not have to search for the client account. Cons It does not have an option to edit those notifications from the client you already called so it does not mix up with those you haven't called yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Chuck R. Enterprise Account Executive Computer Software ### "Troops Changes The Way I Work With Internal Partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2022 Using Troops has been great. The amount of time saved, and the information I receive gives me back more time in my day to focus on selling rather than having to check multiple systems. Pros I live the fact that it integrates with Slack and SFDC. The messages I receive save me so much time and allow me to know exactly who I need to be working with. It also lets me know when a current account/prospect has visited our site or the site of a competitor. Cons I have had a great experience with Troops. It would be great if it interacted with Capterra to let me know when a prospect was looking at my solution on the Capterra site. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Armin B. SDR Hospitality ### "Team visibility to meeting and easy automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2022 Troops have been fantastic for my team and we cannot wait to see more new things comes from troops to help with our sales. Pros My team loves the visibility of who gets meetings and how it can easily automate with our sales tools and communications tools. (Salesforce, Slack, Salesloft, etc) Cons Sometimes it takes a while for integrations within our tools and therefore loses visibility on meetings that were booked. But not a bad con, just takes a while for the sync. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Account Executive Information Technology and Services ### "Great tool for the right team" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 5, 2019 I thought Troops is a great idea for teams that want to work out of Slack and less in SFDC. Depending on the internal setup and work flows, a team could be set up to spend less time in SFDC and less clicks per call. Pros I liked how it connected to Slack and updated contact notes to SFDC. If you are comfortable working out of Slack then this is a great tool for your team. Cons The cons are mostly because of our internal processes that were set up made it to where using Troops didn't save us any time. Personally, I don't like working out of Slack and see Slack a distraction. I believe the notes that were entered into the app in Slack would not update to the opportunity and therefore, created duplicate data entry. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2019 Thank you for posting a review for Troops! If you would like our help in figuring out better ways to optimize your processes with Troops, or using Slack most effectively for your team, please let us know. Jonny D. Head of sales operations Facilities Services ### "Messaging ease for your CRM team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 23, 2019 A great tool that makes your team more engaged and efficient. This leads to better data and improved accuracy! Pros Troops is operating in a very exciting new space. Rather than thinking of input and output, troops considers how you would transfer what and how you message in today’s world. And then how this translates into your working environment. Update Salesforce quickly and on the go via slack work in dealrooms. An exciting product just at the start of its journey. Cons For the initial thing I wanted to do, I found a basic slack forwarding tool. But now we are on a sf rebuild we are looking again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2019 Thanks for much for reviewing Troops! Please let us know if we can help you find the best ways to leverage Troops for your team. AU Anonymous User Customer Support Representative Computer Software ### "Notification Hub Central" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 30, 2018 Pros The integration with Slack and linkage to Salesforce makes notifying our team of sales insanely easy and visual for our whole team to know when someone has closed a deal. Cons Can be a little cumbersome to setup properly, especially when trying to tie certain Salesforce reports to then notify in slack, but I don't have any other complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)