--- title: "Xakia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Xakia Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more." source_url: "https://www.capterra.com/p/177627/Xakia/" page_type: "product" language: "en" publication_date: "2026-10-29" --- # Xakia Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Xakia ## What is Xakia ? Xakia provides a legal operations management platform purpose-built for in-house legal teams of all sizes, from small departments to large global teams. The platform consolidates legal information and processes into a single source of truth, replacing manual tools and scattered data sources. Xakia delivers visibility across matters, tasks, deadlines, contracts, documents, vendors, and budgets, supported by configurable workflows, automation, and self-service tools for internal business users. The solution includes data-driven dashboards and reporting that enable legal teams to monitor workloads, manage spend, and demonstrate performance and value to the business. Designed for ease of use and rapid adoption, Xakia supports collaboration across legal, finance, and procurement functions. Teams can connect Xakia to existing integrations including Outlook, Gmail, Docusign, Salesforce, Slack and Sharepoint. ## What is Xakia used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/)[Enterprise Legal Management](https://www.capterra.com/enterprise-legal-management-software/) Top alternative Featured Overall rating Based on 70 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $95 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Xakia ?[Manage this product listing](https://www.g2.com/products/xakia/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Xakia 4.8 (70) VS. [4.3 (204)](https://www.capterra.com/p/58931/neos/reviews/) Starting Price $95 Per User, Per Month Starting Price $109 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (70) Ease Of Use 4.3 (551) Value For Money 4.8 (66) Value For Money 4.2 (490) Customer Service 4.9 (68) Customer Service 4.4 (535) ## Xakia alternatives [4.6 (807)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (1,752)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (301)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (160)](https://www.capterra.com/p/144573/CARET-Legal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/177627/Xakia/alternatives/) ## FAQs about Xakia Overview ### What problems does Xakia solve? Xakia solves scattered legal matter tracking, unclear workload ownership, and manual reporting by centralizing intake, matters, documents, status notes, deadlines, and spend data. In-house legal teams, legal operations leaders, and department managers use dashboards and tailored reports to allocate work, identify bottlenecks, demonstrate legal value, and respond to business requests with context. Answer based on 57 reviews Overview ### Which roles and teams benefit most from Xakia ? Xakia is most used by in-house legal teams, including legal counsel, senior legal counsel, and general counsel, who manage matters, contracts, and legal workloads. Legal operations leaders, project managers, and paralegals use it to coordinate requests, track deadlines, organize documents, and report on team activity. Answer based on 70 reviews Overview ### What company size and industries is Xakia built for? Xakia serves in-house legal teams of all sizes, with enterprise organizations comprising 62% of reviewers and retail and financial services each representing 9%. It also supports midsize businesses at 25% and small businesses at 13%, including insurance organizations at 7%, for legal case management. Answer based on 70 reviews Features and Usability ### What are the key features of Xakia ? Xakia includes core workflow, customizable templates, electronic signature, full-text search, and reporting features for legal matter work. Reviewers most often highlight case notes for recording milestones and sharing status updates, access controls/permissions for confidential matters, and task management with reminders and card views for organizing team work. Answer based on 12 reviews Pricing ### How much does it cost and what fees or limitations are included? Xakia starts at $95 per user/month for the Advance plan, with a free trial available. Professional costs 120 per user/month and Enterprise 150 per user/month. Reviewers generally consider the pricing reasonable and tiered access useful, though one noted it can strain smaller firms’ budgets and another cited a time-consuming setup. Answer based on 15 reviews Integrations ### Which third-party tools and platforms does Xakia integrate with? Xakia integrates with 12 third-party tools, including Microsoft Outlook and Microsoft SharePoint, which reviewers most frequently confirm. Its catalog also includes NetDocuments for document management, DocuSign and Ironclad for legal workflows, Microsoft Teams and Slack for communication, and Okta for single sign-on. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on Xakia ? Xakia is straightforward to onboard for legal teams and business users, with reviewers describing quick implementation, intuitive navigation, and brief initial training. It offers live online sessions, webinars, documentation, and videos, including continued refreshers. Teams adopting advanced features such as intake tools, reporting, and document management may need more time to explore full functionality. Answer based on 14 reviews Getting Started and Support ### What customer support options does Xakia offer, and how do users rate the experience? Xakia offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as responsive, knowledgeable, and helpful during onboarding, training, issue resolution, and feature requests, with some citing replies within hours or same-day fixes. A minority report persistent technical issues requiring follow-up. Answer based on 40 reviews Ease of use ### How easy is Xakia to use for legal teams? Xakia provides an intuitive, clearly structured matter management experience that legal teams can adopt quickly. In-house legal departments value its straightforward navigation, configurable fields, documentation, and training support. Some users want a mobile app for travel and meetings, while others note that viewing only one window at a time can limit multitasking. Answer based on 43 reviews ## Features AI summary Based on 1,973 Legal Case Management reviews Capterra data shows that buyers of legal case management software rank the following features as their top priorities: - **Case Management** (**67%** of reviewers rated this feature as critical) - **Document Management** (**55%**) - **Client Management** (**55%**) Xakia supports all three features that reviewers rate highest: **Case Management**, **Document Management**, and **Client Management**. Together, these capabilities help legal teams keep matters organized, maintain clear access to case files and documents, and manage client relationships in one place, allowing teams to work more efficiently and stay responsive across their caseloads. Case Management 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Document Management 4.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Client Management 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Deadline Management 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion Calendar Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Access Controls/Permissions 4.5 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Xakia 80 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Automation: Leverages artificial intelligence for task automation, streamlining workflow and decision support - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Integration: Integrates with calendar applications to ensure case dates are always visible. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Case Notes: Access and track notes regarding case activities and updates within case files - Centralised Database: Offers a unified system storing all legal data for easy management and retrieval - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conflict Management: Search and check for conflicts of interest or statutes of limitations - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cross-system Integration: Works across multiple software systems or databases - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Docket Management: Manage and maintain a detailed record of information and updates associated with each court case - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Check-In/Out: Switch documents into read-only mode to prevent concurrent editing by multiple users - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Editing and Tracking: Facilitates document modification with comprehensive change logging - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Legal Analytics: Applies legal intelligence to analyze documents, generate insights, identy potential risks, opportunities and solutions. Some tools also provide reporting features - Legal Case Management: Systematic approach to handling legal cases, matters, or projects within a law firm or legal department - Matter Management: Manage and track all matters, contracts, and documents across the day-to-day legal lifecycle. - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Patent/Trademark Management: Patent/Trademark Management - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search and Retreival: Quick, efficient document location using advanced search mechanisms based on keyword tracking, document naming, and relevance - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Version Control: Track revisions and updates made to files and navigate between different versions - Versioning: Allows annotations and adjustments to original takeoff estimates after the initial takeoff calculations have been completed. - Visualization: Graphical representation of data or processes - Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (70) 4.4 Based on 70 reviews ## Pricing Value for money 4.8 (66) Free Trial [View pricing plan details](https://www.capterra.com/p/177627/Xakia/pricing/) Advance $95.00 Per User,Per Month It includes: - Legal Intake & Triage - Matter Management - Spend Management - Contract Repository - Document Management - Dispute Management Professional $120.00 Per User,Per Month It includes: - Everything in Advance plus - Complex Legal Intake - AutoDocs - AutoTasks - Pro Analytics - Legal Integrations Enterprise $150.00 Per User,Per Month It includes: - Everything in Professional plus - Enterprise Workflows - Enterprise Integrations Value for money 4.8 (66) 4.8 Based on 66 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Ironclad](https://www.capterra.com/p/162319/Ironclad/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (68) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (68) 4.9 Based on 68 reviews ## User reviews Overall rating 4.8 Based on 70 reviews Filter by rating Counts reflect reviews available in this feed. 5(58) 4(11) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Office Management Used the software for: 1-3 years ### "Thank you \[sensitive content hidden\] for all of the assistance." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 There is a lot of capabilities of Xakia, mastering it does take a lot of time or a great tour guide. Fortunately for us we have been guided in all of the abilities to make Xakia worth the money and a must have for the organization. Pros We have been using Xakia for a year and when we started I was not sure that the white glove upgrade was worth the cost. I have been proven wrong numerous times when I meet with \[sensitive content hidden\] She always goes above and beyond to make sure we get the most out of Xakia. Cons I wish Xakia had an app for the phone or a tablet. This would be useful when traveling or when you just need to see one matter during a meeting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Executive Assistant Used the software for: 1-3 years ### "System Easy to Use and provides necessary data analytics required for role" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 22, 2025 A system easy to use allowing SSO and having document repository that can be utilised through outlook which saves time. Pros Plugins with outlook classic (M365) to create matters seamlessly. Great reporting analytics and easy to use. Cons There is nothing that I do not like about Xakia other than wishing more users would see the benefits of using this system more Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Assistant to Executive Director of Legal and Risk Used the software for: 3-5 years ### "5 Star Xakia Review! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 9, 2025 Pros The platform is intuitive, efficient, and makes tracking matters seamless. It has streamlined our processes and given us greater visibility across all matters, which has been a huge benefit for our team. A special mention must go to our account manager. \[sensitive content hidden\] is consistently helpful, highly responsive, and always keen to assist with any questions or training we need. Her proactive support and genuine commitment to ensuring we get the most out of Xakia has made our experience even better. Cons N/A Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Contract Specialist Used the software for: Less than 1 year ### "Great product and exceptional customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Overall I've had a great experience with the Xakia team, from onboarding to customer experience and support: everyone has been very friendly and gone the extra mile to make sure we can get the best from our use of the application. Pros The product is very user friendly and highly customizable. Customer Support is exceptional. They respond to all questions on a timely manner and go the extra mile to ensure our needs are met. Cons We would like additional integrations to other applications we use on a corporate level (such as HubSpot CRM) and more customizations options on the intake form landing page. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Paralegal Used the software for: Less than 1 year ### "Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2025 Once I became familiar with Xakia, I became a very satisfied customer. My favorite part of Xakia is the ease in setting up the Legal Intake portal and the visibility that the rest of my company has into their requested matters. I have gotten so much positive feedback from my company whereas other platforms we have tried have elicited nothing but complaints. Pros I Ioved the ease of setting up the legal intake portal. It was able to pick up the process within a matter of minutes and in a matter of just a few short hours, I had the entire portal set up. Cons transition from previous management system was tedious and difficult to get acclimated to Xakia's formatting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Manager Legal Operations Used the software for: 3-5 years ### "Managing Matters Made Simple with Xakia" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2025 I enjoy working with the Xakia team. They listen to what you need and what your pain points are. They want to help solve problems and improve experience. They are passionate about their product and its impact on legal teams. Xakia operates as fundamental tool in our legal departments technology stack. Pros Xakia allows legal operations professionals to obtain real time objective data in relation to the work being managed by the legal team to enable data driven decisions around work allocation, prioritisation and where to leverage technology to reduce manual effort Cons It is difficult to get uniform uptake, usage and engagement across large teams and as a result you do get inconsistent data. In addition whilst Xakia is best of breed in matter management its document workflow and automation capabilities are less developed and integration with other products is not simple (noting integration with other products is not solely a Xakia problem) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Legal Operations Manager Used the software for: Less than 1 year ### "Xakia review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 24, 2023 Overall, Xakia is a great matter management system to get a baseline and consistent use of matter management software across the Legal Team. Xakia does include some additional functionality, but in a way that isn't overwhelming to the standard user. Pros The matter management, spend management, data and analytics, and reporting/dashboard functionality, along with Xakia's integration with our document management system, are ideal for Legal Team. Cons It would be useful for Xakia to have increased matter task management functionality, such as the ability to assign tasks, link tasks to manage dependencies, have start and due dates of tasks, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Head of Legal, Corporate Used the software for: Less than 1 year ### "Stellar team and tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 The Xakia tool is excellent and has immediately unlocked capability and capacity in our team. It has simplified and centralised matter management, and provided immediate tools to management to easily demonstrate the value of the legal team and to better manage our overall workload and relationships. On top of that, its implementation and take up by the team was a success because of the Xakia team. They really took ownership of the success, were focussed, energetic and endlessly super helpful. A stellar cast. Pros I love its simplicity to implement, simplicity to use and therefore be adopted by the team, and its wide range of out of the box reports, metrics and visualization options. Cons Nothing. It has so far ticked all the boxes we wanted, plus some. I look forward to the expected enhancements to the outlook integration which will enable matter management to be even more efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Legal Counsel Used the software for: 1-3 years ### "Simply the best!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2025 Pretty much all of my experiences with Xakia, be it the platform or the people, have been exemplary. I highly recommend Xakia to all legal teams, whether in-house or private practice, large or small. Pros Pretty much everything - particularly customer service. Not once have I had a request for assistance hang around. Super open to suggestions for new ways of doing things as well. So very refreshing. Cons Not much, to be honest. It would be great if we could automate reminders to internal stakeholders through a matter (similar to what can be done in the contracts log). But that's about it 😊 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Marc J. Director of Legal Operations Used the software for: 1-3 years ### "Simply the Best Matter Management Tool for Small and Medium Sized Law Departments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2019 The legal department is able to allocate resources better and respond to demands/challenges of modern business in a proactive rather than reactive matter. This benefits the entire legal ops function and legal teams because we are able to improve processes, improve knowledge management, improve financial management as well as support talent acquisition, retention and development. We have immediate, real-time visibility for the team and management about "who is working on what questions which benefit the whole department and company at large. We also are able to eliminate inefficient manual reporting process fire drills with clear, concise reports that give fuller understanding of legal department. Pros The software is very easy to use and purpose built for modern law department workflows. Due to its ease of use, the change management lift was much less than all other legal matter management, workflow management and business intelligence platforms in the legal industry. The off the shelf reporting features are amazing and continue to expand. The real time dashboards are fantastic and interactive and project card view are major productivity enhancers. Integrations with other platforms also lead to wonderful efficiency and productivity gains. Cons The only thing that has ever come up has been bugs which are typical in software development. These have all been fixed and team is receptive to feedback and implementing customer ideas. So, no real cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177627/Xakia/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [LEAP vs Xakia](https://www.capterra.com/compare/147413-177627/LEAP-vs-Xakia) [Clio vs Xakia](https://www.capterra.com/compare/105428-177627/Clio-vs-Xakia)