# SmartForms Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmartForms Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more. Source: https://www.capterra.com/p/177635/SmartForms --- # SmartForms Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 9, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartForms ## What is SmartForms? SmartForms is a SaaS service for building and managing online forms that your customers will be able to access directly from your website. Build forms once and use them on any web platform. Main features: \* Easy to use form administration and online form designer; \* Version control; \* In-built test environment; \* Disruption-free form publishing; \* Auto PDF generation for every form; \* Built-in Facilities to access data; \* Two-way integration with your other systems. ## What is SmartForms used for? [Forms Automation](https://www.capterra.com/forms-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $79 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartForms?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smartfor.ms&name=SmartForms) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartForms 4.0 (1) VS. [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $79 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (11,324) Value For Money 5.0 (1) Value For Money 4.5 (7,229) Customer Service 4.0 (1) Customer Service 4.6 (6,318) ## SmartForms alternatives [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Highest Rated [4.7 (9,256)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month [4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Forms Creation & Design Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Lead Capture Automatically identify and save contact information of potential customers Process/Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Version Control Track revisions and updates made to files and navigate between different versions SmartForms 5 features Assemble applications and processes by dragging over and arranging pre-built components Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Automatically identify and save contact information of potential customers Streamlining repetitive tasks and activities through automated and predefined workflows Track revisions and updates made to files and navigate between different versions Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic $79.00 Per User,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RR Robert R. Senior Director Higher Education ### "The forms were easy to use (for our website and the visitors) and helped in conversion rate." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 14, 2018 It helped to build more clean data sets. Pros The forms were smaller and more manageable than the forms we made from WordPress. It was a lot easier process and most likely helped visitors complete them easier. Cons We ran into a small issue integrating with the CRM but it was easily fixable for when we used the smart forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2018 Thanks for the review, Rider! We are glad that SmartForms has helped maintain higher standard and quality data for you all. 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