Callture

Callture Connect


4 / 5
1 review

Who Uses This Software?

GTA-based small, mid-size, or large business that wants to connect team members. Real Estate brokerage, medical offices, law firms, accountants, insurance, small factories, non-profits, and more.


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 2 / 5
    Customer Service

Product Details

  • Starting Price
    $24.50/month/user
  • Pricing Details
    Lowest price guaranteed. If you find anything lower, we will beat it by 25%
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Callture
  • biz.callture.com/index.html
  • Founded 1997
  • Canada

About Callture Connect

Callture's business phone service makes communication within your team much easier, faster, and even more enjoyable. Clients can reach you by phone, video, chat, SMS, and fax. There is no upfront cost. Comes with all enterprise features and more at a 40% discount. Fully-optimized for small business: medical office, real estate brokerage, insurance, lawyers, accountants, tech companies, non-profits, and more.


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Callture Connect Features

Vendor has not completed this information.

  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

Callture Connect Reviews Recently Reviewed!


Capterra loader

Good, but There May be Better Options

Aug 21, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Callture has excellent tracking and automatic call recording, so it's an excellent solution for contact centers who need to record their calls. It's also great for quality assurance and even monitoring--it's hard to beat Callture if this is what you're looking for.

Cons: Callture's user interface is clunky and difficult to use. Once you select a number, it's not available until after their billing processes run, usually overnight. The only thing worse than their UI is their customer service--be prepared to talk with someone with a heavy accent who is unwilling to deviate from their script.

Overall: Overall, Callture is a good value. It is complex and confusing to use, and support is not a pleasant experience. Given how crowded this market is, there are likely better options for the money.