# Callture Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Callture Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/177646/Callture-Connect --- # Callture Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Callture ## What is Callture? Callture's business phone service makes communication within your team much easier, faster, and even more enjoyable. Clients can reach you by phone, video, chat, SMS, and fax. There is no upfront cost. Comes with all enterprise features and more at a 40% discount. Fully-optimized for small business: medical office, real estate brokerage, insurance, lawyers, accountants, tech companies, non-profits, and more. ## What is Callture used for? [Telephony](https://www.capterra.com/telephony-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $24.5 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callture?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://biz.callture.com/index.html&name=Callture) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callture 4.8 (32) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $24.5 Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (32) Ease Of Use 4.4 (697) Value For Money 4.7 (31) Value For Money 4.3 (677) Customer Service 4.7 (32) Customer Service 4.1 (647) ## Callture alternatives Highest Rated [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) [Nextiva](https://www.capterra.com/p/175788/Nextiva/) [4.6 (916)](https://www.capterra.com/p/175788/Nextiva/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175788/Nextiva/) [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,972)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Wildix](https://www.capterra.com/p/218251/Wildix/) [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218251/Wildix/) [View all alternatives](https://www.capterra.com/p/177646/Callture-Connect/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 5.0 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.6 (11) 18.18% of 11 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Center Management 4.9 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Contact Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Call Monitoring 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance IVR 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Callture 21 features Define levels of authorization for access to specific files or systems A voice menu system or virtual receptionist that transfers callers to an extension without going through a telephone operator. Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Facilitate virtual conferences that connect multiple people remotely Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information For Cloud-based phone system that sends and receives calls via the internet. Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Transmit voice and other information digitally Telephone system that allows users to connect internally as well as place and receive external phone calls Enables the connectivity to send and receive calls over the internet Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Place/receive calls through voice over IP connection Get Advice We can help you find the software with the features you need. Features 4.8 (32) 4.8 Based on 32 reviews ## Pricing Value for money 4.7 (31) Free Trial Free Version Basic $24.50 Per Month Value for money 4.7 (31) 4.7 Based on 31 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (32) 4.7 Based on 32 reviews ## User reviews Overall rating 4.8 Based on 32 reviews Filter by rating 5(27) 4(4) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent RS Robin S. VP Business development Health, Wellness and Fitness ### "Horrible customer service especially when attempting to correct billing errors or call forwarding service " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 9, 2025 Not good . We cannot get problems dealt with in a timely manner . This has caused us to employ the help of the CRTC . Pros If you wait long enough, eventually your call to their office will be answered. It is at this point, that you feel successful as they promise to look after you. Just be prepared to wait for this to happen after you have invested many more hours ! Cons It’s extremely hard to have your problems dealt with , even after having submitted several “tickets” Switched from [Hosted VoIP PBX](https://www.capterra.com/p/120469/Hosted-VoIP-PBX/) Very bad reception and there seemed to be correction Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Douglas I. CEO Marketing and Advertising ### "Best Phone Service Available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2023 This is the easiest and most affordable phone system I have used Pros This phone system just works, NO problems. Cons There are no cons to this phone system that I have found, The internet interface is a little out dated but that doesn't affect my calls, so who cares. Do you want a fancy website or just a damn good phone system? Reasons for choosing Callture They just did everything I need for a very affordable price. Totally happy with Callture Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JQ James Q. Executive Director Non-Profit Organization Management ### "Excellent and inexpensive way to have a telephone (VOIP) for your business." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2023 Overall I have had no issues with Callture and the service and customer service have been top-notch. Pros I like how easy this was to setup immediately and how well it works. The user interface is very easy to use as well and the service is always up and running for me. Cons Slight learning curve on some additional features that I really don't use so it took me a little longer to set them up to try them out. Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) I wanted to find a less expensive option to keep some of our operational costs down. Reasons for choosing Callture The seem to have the best options and prices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB George B. Presidenr Consumer Services ### "My toll-free number" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2023 It has always been excellent. Pros Works perfectly. I receive calls to my toll-free number. If I can't answer, the voice mail is forwarded to me via email. Today, almost all long distance calling does not incur extra charges. But, having a toll-free number adds a measure of stature to your company. Cons Nothing. I like everything about my toll-free number from Callture. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rodney B. contractor Real Estate ### "Great service easy set up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 January 8, 2023 I have used Callture for several years now with great experience and user friendly service. I would recommend them to anyone who needs this type of service. Pros very easy to set up and fast installation Cons I have no known issues with using this system Reasons for choosing Callture It was the easiest system to install, get up and running fast and the price is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Darin R. General Manager Oil & Energy ### "Call forwarding" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2023 very good experience Pros call forwarding very effective and easy to implement and manage Cons nothing it all works well and easy to administer Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Joseph R. h Information Technology and Services ### "Callture" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 30, 2022 Pros I have never experience any connection problems or system outages from them. Customer support is also very good and very fast responses. They are very reliable. Cons There is no Cons as Callture has always provided good service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SF Steve F. Partner Information Technology and Services ### "Amazingly powerful VOIP system at a very affordable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2022 My experience has been very good with their phone service and their customer service! Pros The Callture business phone service is amazing what it can do! If something is not right, Callture works very hard to make it right. The Callture system is able to accomodate almost anything you want to do with your call flow. Cons It can be confusing setting up some schedules to ensure you have the proper dates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Antonie M. President Hospital & Health Care ### "Vanity toll free number" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2022 I have not experienced any problems. I did contact them a few times for clarification of some features and they are responsive and easy to reach. Pros In summary:When I was looking for a toll free number for my business, Callture was one of the easiest to set up and use. Not only was I able to secure a vanity number, it came with a complimentary toll free fax number as well. All faxes come in as an email (PDF) and even sending out is a breeze using the online platform. Not that I use it a lot, but nice to know it's there when you need it.My wife runs the office and all service requests are automatically forwarded to her cell phone.I like the fact you can set up extensions and time frames where incoming calls should go to voicemail. E.g.: after 9 PM.The call centre automatically routes calls like a 24/7 switchboard operator.I have been using Callture for several years now, the product is highly customizable, easy to use and fairly priced.Thanks.Antonie Mulder.owner of bclsguy.com Cons The call centre announcements can be customized with your own or a computerized voice.Wish the latter was a free feature. Reasons for choosing Callture Do not remember which companies I researched but Callture stood out with it's upfront pricing and feature list. No need to make several calls or email exchanges to get this information Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Steven G. Director USA & Canada Import and Export ### "The best avaialable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2022 Awesome Pros Great service and price is absolutely the best Cons There is nothing I do not like about this, NO CONS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/177646/Callture-Connect/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)