---
title: "easybooking Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about easybooking Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more."
source_url: "https://www.capterra.com/p/177658/JULIA/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 easybooking Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

easybooking

## What is easybooking?

Simply easy! Successfully rent out your property with tailored solutions. Discover the innovative features of our hotel software, specifically designed for small to medium-sized vacation rentals in the DACH region. By leveraging cloud technology, easybooking automates administrative tasks and enables seamless direct bookings, efficient inquiry management, and personalized guest communication. easybooking offers an exclusive Channel manager, customizable website widgets, and integrations with leading software providers, such as POS and locking systems. Additionally, users benefit from a digital guest directory and a range of advanced features that help optimize operations and provide exceptional guest experiences. This way, property managers have more time for what matters most: the guests. True to our motto: easybooking – we are tourism!

## What is easybooking used for?

[Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

79%

Neutral

5%

Negative

16%

Starting price

€38

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for easybooking?[Manage this product listing](https://www.g2.com/products/easybooking-easybooking/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### easybooking

4.2 (38)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

€38

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (38)

Ease Of Use

4.6 (5,835)

Value For Money

3.9 (36)

Value For Money

4.6 (3,609)

Customer Service

3.9 (37)

Customer Service

4.7 (3,336)

## easybooking alternatives

[4.5 (1,312)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (1,195)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (432)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/177658/JULIA/alternatives/)

## FAQs about easybooking

Overview

### Which roles and teams benefit most from easybooking?

easybooking is most used by accommodation owners, landlords, and managing directors who oversee bookings, guest communication, and property operations. Reservation and reception teams use it to manage availability and check-ins, while office administrators and property managers coordinate daily rental tasks, booking data, and administrative processes.

Answer based on 38 reviews

Overview

### What company size and industries is easybooking built for?

easybooking serves small to medium-sized vacation rentals in the DACH region, with 100% of reviewers from small businesses and Hospitality as the leading industry at 55%. It also supports Leisure, Travel & Tourism businesses, representing 32% of reviewers, including apartments, guesthouses, inns, chalets, small hotels, vacation homes, and bed & breakfasts.

Answer based on 38 reviews

Features and Usability

### What are the key features of easybooking?

easybooking includes a booking engine, reservations management, availability management, and rate management for lodging operations. It also offers channel management, website integration, and GDS/OTA integration, plus housekeeping management, payment processing, billing & invoicing, reporting & analytics, and access controls/permissions.

Integrations

### Which third-party tools and platforms does easybooking integrate with?

easybooking integrates with PCI Compliance Scanning, PayPal, and ready2order. These integrations cover payment processing and compliance-related workflows, giving easybooking connections to three third-party tools and platforms.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does easybooking offer?

easybooking provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide on-demand walkthroughs for self-paced review.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does easybooking offer?

easybooking provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe the support as hard to reach at times, with some saying help can be limited or paid, while others note the resources help with complex setup questions once the interface becomes familiar.

Answer based on 3 reviews

## Features

AI summary

Based on 2,081 Hospitality Property Management reviews

Capterra data shows that buyers of Hospitality Property Management software rank the following features as their top priorities:

-   **Reservations Management** (**63%** of reviewers rated this feature as critical)
-   **Calendar Management** (**64%**)
-   **Online Booking** (**58%**)

easybooking supports all three of the features reviewers rate most highly: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage room availability, keep booking schedules accurate, and accept guest reservations online, allowing teams to run daily operations more efficiently and improve the guest booking experience.

Calendar Management

4.6 (13)

100.00% of 13 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Online Booking

4.6 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Front Desk Management

4.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

GDS/OTA Integration

3.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Global distribution system used by online travel agencies to track availability and manage reservations

Reservations Management

4.3 (20)

95.00% of 20 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Channel Management

4.4 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Manage various distribution channels, build relations with channel partners, and track their performance

easybooking 75 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling.
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Engine: The ability for guests to book a room online directly on a hotel's website.
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Channel Analytics: Analyze and track performance of channels
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Extended Stay: Long term accommodation for guests
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events
- Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings.
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
- Inventory Control: Monitor product stock levels
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Sync: Ability to see leads received from various distribution channels in one place
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Property: More than one location
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Partner Management: Manage channel partners through a portal where they can access all product information
- Payment Processing: Accept, record, and reconcile financial transactions
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Restriction Management: Establish limitations based on certain conditions
- Reviews Management: Track and monitor reviews of products or services
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Short/Long Term Rental: Length of rental
- Single Property: One location
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vacancy Management: Keep track of vacant properties
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (38)

4.1

Based on 38 reviews

## Pricing

Value for money

3.9 (36)

Free Trial

Standard

€38.00

Flat Rate,Per Month

Value for money

3.9 (36)

3.9

Based on 36 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

ready2order](https://www.capterra.com/p/161173/ready2order/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (37)

3.9

Based on 37 reviews

## User reviews

Overall rating

4.2

Based on 38 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(23)

4(7)

3(2)

2(5)

1(1)

Mentioned topic

Recent reviews first, then most helpful

VR

Verified Reviewer

CEO

Used the software for: 3-5 years

### "Average software, with average functionality, lots of bugs"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 11, 2019

For the price Julia could be ok, unfortunately Zadego the company that publishes Julia is not very customer friendly. The software has a lot of problems and to reduce users contacting the Helpdesk, they have introduced a paid support system. They had a forum for a short while, until they got overwhelmed by issues and complaints. They actively remove reviews from Google. Etc etc So my advice: Stay away!

Pros

\-Automatic messages works good -channelmanager is detailed -integrated biling -integrated creation of offers

Cons

\-still works with flash -slow -crashes often -no Airbnb Integration -lots of bugs that are not being solved

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Geschäftsführung

Used the software for: Less than 1 year

### "Software Umstieg auf Julia"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 20, 2024

Ich war zuerst skeptisch, da ich dachte, ich würde mit Julia meine Arbeitsprozesse aus der Hand geben und keine Kontrolle mehr darüber haben. Das Gegenteil ist der Fall. Nun laufen viele Arbeitsschritte automatisch und nur noch über ein System. Alles ist genauso eingestellt und abgestimmt, wie ich es für mich und meine Gäste brauche. Und ich kann jederzeit alles nach meinen Wünschen anpassen und ändern.

Pros

Ich habe alles in einem und kann selbst entscheiden, wie ich das System nutze. - Meldewesen - Buchungsverwaltung - Rechnungslegung - API Schnittstellen - automatisierte Mail/Buchungs Workflows

Cons

Das System ist sehr umfangreich. Es braucht zu Beginn viel Geduld und Zeit, um alles individuell anzupassen und einzustellen. Zum Glück gibt es eine große Video Akademie und zahlreiche live Schulungen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Büro und Verwaltung

Used the software for: Less than 1 year

### "Hotelsoftware für kleine Betriebe "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 4, 2024

Schnelle Beantwortung für Kunden und speziell für kleine Häuser wie uns perfekt. Hier sitzt nicht 24h wer vor Ort aber es werden Anfragen und Buchungen sofort beantwortet.

Pros

Schnelle Beantwortung von Anfragen für Kunden Einfache professionelle Handhabung für Kunden

Cons

Keine Telefonnummer bei Fragen nur Chatfunktion Bei Umstellung oder Inbetriebnahme sollte noch mehr Kundenkontakt bis zur tatsächlichen Beendung der Einstellung vorhanden sein. Der Kontakt brach bei uns dann zwischendurch ab und wir mussten noch zusätzlich unsere Webdesignerin bezahlen. Hier wäre eine noch bessere Begleitung notwendig. Die Rechnung sollte erst bei Fertigstellung aller !!! Dinge erstellt werden und nicht bevor überhaupt alles funktioniert.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Inhaber

Used the software for: 3-5 years

### "Julia unterstützt meinen Vermieteralltag."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2024

Einfach zu Bedienen, Julia unterstützt meinen Vermieteralltag sehr, damit ich wieder mehr Zeit für meine Gäste und meine Freizeit habe.

Pros

Arbeitserleichterung, Zeitersparniss.

Cons

Hoffentlich wird der Channelmanager bald geändert.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Creative Director

Used the software for: 3-5 years

### "Good booking app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

April 8, 2025

Good booking experience overall. Pleased with the app

Pros

I like the airline and use their app to directly book flights. The app makes it easier

Cons

Limited amount of cheap tickets. The price goes up very quickly

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Hotelleitung

Used the software for: 3-5 years

### "Lieber nicht!"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 8, 2025

8-jährige Erfahrung, weil man vergisst jedes Mal das Programm rechtzeitig zu kündigen. Jedes Mal bei Vertragsverlängerung wird der Preis ohne Absprache immer höher, obwohl am Telefon versprechen Sie einen anderen Preis. Für versprochene Belohnung bei Kundenempfehlung wird einfach von easybooking ignoriert und bekommt man als Belohnung dann doch gar nichts. Nur sehr begrenzte tel. Kundensupport. Sehr unflexibel.

Pros

Optisches Aussehen, sehr umfangreich und kompliziert, besonders für Menschen ohne professionelle Ausbildung, mehrsprachige Beschreibungen

Cons

Teuere Preise, das Programm wird ab und zu sehr langsam, überlastet oder Program schaltet sich von alleine aus oder hängt auf einem bestimmten Fenster, dann verliert man im Hotel viel Zeit um eine Rechnung auszudrücken, etwas ändern oder neue Reservierung einzutragen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Inhaberin

Used the software for: 3-5 years

### "Effizient und Benutzerfreundlich"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2024

Meine Erfahrung mit der Julia ist insgesamt sehr positiv. Die Benutzerfreundlichkeit und intuitive Gestaltung des Systems machen das Verwalten einfach. Trotz kleiner Verbesserungspotenziale, wie der schnelleren Aktualisierung im Channelmanager, gefällt mir das Buchungssystem gut und ich werde es weiterhin gerne nutzen.

Pros

Die Julia ist äusserst benutzerfreundlich gestaltet. Es ermöglicht eine einfache Navigation. Ein herausragender Vorteil des Buchungssystems ist die automatisierte Kommunikation, die sofort nach der Buchung in Gang gesetzt wird. Der Gast erhält umgehend eine 'Gute Reise'-E-Mail, die alle wichtigen Informationen zusammenfasst und ihm ein Gefühl von Sicherheit und Willkommen sein vermittelt. Nach Abschluss der Reise folgt eine 'Danke'-E-Mail, die den Gast freundlich verabschiedet und zur erneuten Buchung einlädt." Besonders schätze ich die Vor-Ort-Kurse mit Katharina. Sie gestaltet die Kurse nicht nur sehr ansprechend, sondern unterstützt auch jedes Mal mit wertvollen Tipps und Ratschlägen.

Cons

Ein Bereich, in dem die Julia noch optimiert werden könnte, ist die Geschwindigkeit der Aktualisierungen der Daten und Preise im Channelmanager.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Inhaber

Used the software for: 3-5 years

### "Der günstige Preis hat seine Gründe"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

June 7, 2023

Es ist sicher eine große Herausforderung, eine solche Software zu erstellen. Aber man sollte dafür auch Branchenkenner hinzuziehen. Das einfache Tagesgeschäft (Check In, Check Out, Rechnung erstellen) geht gut. Sobald es etwas kompliziert wird, ist das Programm überfordert. Die Einrichtung der Software ist eine Katastrophe. Der Support ebenfalls. (Hier wird sich immer herausgeredet, anstatt in mehr Mitarbeiter zu investieren). Die größte Katastrophe ist aber der Vertrag. Wer nicht aufpasst, hat einen Vertrag, der sich immer um 2 Jahre verlängert. Auch, dass die EU so etwas nicht erlaubt, scheint egal und es wird per Anwalt durchgesetzt. (oder zumindest versucht). Man versucht jeden Kunden zu knebeln, auch wenn man dadurch sicher viele potentielle Kunden verliert.

Pros

Einfache Bedienbarkeit bei einfachen täglichen Arbeiten

Cons

Die Einrichtung ist unfassbar kompliziert und beinhaltet viele unnütze Vorgänge. Sobald es Abweichungen von Alltag gibt, ist das System überfordert. Reist z.B. ein Gast (für den eine Rechnung erstellt wurde) vorzeitig ab, ist es kaum möglich, das Zimmer wieder online zu stellen. Warum gibt es auch nach Jahren keine App? Die Bedienbarkeit über ein Smartphone ist kaum möglich. Der Support ist schlecht. Man kann nur ein Ticket schreiben und muss teils Tage auf eine Antwort warten. Das geht schlecht, wenn ein Gast hinter mir steht.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Rezeption - Geschäftsführung

Used the software for: Less than 1 year

### "Rundum Paket - kann ich nur empfehlen"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Ansonsten bin ich sehr zufrieden. Der Support ist super. Sehr hilfsbereit und schnell. Es ist alles übersichtlich und für das, dass ich erst 3 Wochen damit arbeite kenne ich mich schon ganz gut aus. Und wenn nicht, dann gibt es bestimmt ein Video zu diesem Thema zum ansehen, dieses weiterhilft. TOP Software - im Moment bereue ich es nicht gewechselt zu haben. Das Programm macht Spaß und ich arbeite gerne damit.

Pros

Ich bin kein Neuling was Hotelsoftwareprogramme betrifft, somit war es für mich nicht schwierig die Julia einzurichten - auch die Anleitungen sind sehr hilfreich und ausführlich, sodass es für einen Laien auch leicht ist dies einzurichten. Es ist sehr einfach und übersichtlich aufgebaut, es macht mir persönlich viel Freude damit zu arbeiten

Cons

Am wenigsten gefällt mir die Wartung im Channel, da dies eher komplex ist und hier viel Zeit benötigt wird um die Restriktionen zu hinterlegen. Da manchmal Lücken entstehen wo allgemeine Restriktionen nicht zutreffen und diese einzeln gewartet werden müssen und dies ist leider kompliziert. Sprich An- und Abreisetage. Ebenso wäre es schön wenn die Preise und Saisonen von der Julia gezogen werden und man einfach +20 % Aufschlagen könnte. Würde vieles vereinfachen und wäre eine enorme Zeitersparnis

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Chefin

Used the software for: 3-5 years

### "Nur auf den ersten Blick leistungsfähig. Fehlentscheidung."

2.0

Overall Rating

2.0

2.0

Ease of Use

4.0

4.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

1/10

November 16, 2023

Außen hui, innen pfui. Wir waren schnell angetan und haben uns nach einer kurzen Testphase schnell für das System entschieden. Die "Einfachheit" entpuppte sich nach Monaten als Nachteil, wie bereits beschrieben. Mehrmals bekamen wir als Antwort, wo denn unser Problem sei: Hunderte von Kunden kämen doch mit dem System zurecht. Drei Jahre habe wir nun damit gearbeitet und werden nun zu einem etablierten Anbieter wechseln und bereuen die Entscheidung für "\[sensitive content hidden\]".

Pros

Dass es schnell und einfach in Betrieb genommen ist inkl. dem integrierten Channelmanager.

Cons

Das System ist hinsichtlich der Verwaltung der Gäste und Kundendaten nicht zeitgemäß, gerade mit Blick auch auf das angeschlossene "isolierte" Meldewesen. Versprechungen wurden nicht gehalten, wobei gerade im Bereich der Buchhaltung und Kassenführung grundlegende Funktionen nicht gegeben sind. Eine gesetzeskonforme Buchführung ist somit ohne aufwändige manuelle Nacharbeitung und Kassenbuch in Excel nicht möglich. Hinzu kommen tatsächliche Fehler im System mit Falschberechnungen von Steuersätzen in Auswertungen, die trotz Hinweis auch nach Monaten nicht behoben wurden.

Review source

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[View all Reviews](https://www.capterra.com/p/177658/JULIA/reviews/)

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