# Jalapeno Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jalapeno Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more.

Source: https://www.capterra.com/p/177667/Jalapeno

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# 

 Jalapeno Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Jalapeno

## What is Jalapeno?

Jalapeno pairs workplace engagement analytics with full-service consulting, coaching and counselling to unlock your team's inner potential. By using data and science, we measure the pulse of your peeps. We craft tailored, visually beautiful and easy-to-understand reports to make the data accessible. Then we don't leave you high and dry; we mentor teams along the way and make sure there are accountability and movement in the right direction.

## What is Jalapeno used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jalapeno

4.9 (14)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$5.99

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (14)

Ease Of Use

4.7 (5,044)

Value For Money

5.0 (12)

Value For Money

4.5 (4,809)

Customer Service

5.0 (12)

Customer Service

4.6 (4,827)

## Jalapeno alternatives

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

[4.8 (2,157)](https://www.capterra.com/p/125670/Workhuman/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.9 (4,844)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/177667/Jalapeno/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Action Management

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Benchmarking

Compare key metrics for the business against prominent players in the industry

Employee Recognition

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Goal Management

Allows employees to set and manage work or career related goals

Negative Feedback Management

Identify, track, and respond to negative feedback

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Jalapeno 9 features

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Compare key metrics for the business against prominent players in the industry

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Allows employees to set and manage work or career related goals

Identify, track, and respond to negative feedback

Organize and manage the accomplishments and development of employees or performance of applications or systems

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

View and track pertinent metrics to find patterns and gain insights from data

Get Advice

We can help you find the software with the features you need.

Features

4.7 (14)

4.7

Based on 14 reviews

## Pricing

Value for money

5.0 (12)

Free Trial

Basic

$5.99

Per User,Per Month

Value for money

5.0 (12)

5.0

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (12)

5.0

Based on 12 reviews

## User reviews

Overall rating

4.9

Based on 14 reviews

Filter by rating

5(12)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VC

Vadim C.

Account Manager

Information Technology and Services

### "Professional HR team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2019

Benefits of having a professional HR and engagement team, that can always help

Pros

Jalapeno helped us with HR and Engagements.

Cons

I liked everything. No issues during our cooperation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

diego c.

analist

Computer Software

### "Just a little things"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 12, 2019

Very helpful to improve the company workflow

Pros

The chance to recover the informations generated by the answered data. The way that the information is presented.

Cons

I'm a recent user and I have not found it yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LT

Lucas T.

Software Engineer Team Leader

Computer Software

### "Serious and very committed company with its purpose"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2019

My experience is the best I can. Responsible for helping my company's teams communicate better and understand the critical scenarios we have and the way we think about possible solutions.

Pros

Team dedicated to offering the best to its customers. Always careful to understand all the complex scenarios discussed.

Cons

Not applicable. For now I only have items to score referring to the good things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TI

Thiago I.

Developer

Information Technology and Services

### "A good way to improve your team's quality!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

April 10, 2019

Quite good, specially their support! It seems to be quite humanized and treat you like a person and not just like a "number"

Pros

Their team are quite dedicated to help us! Allocating a staff that most match our team's needs!

Cons

Not much to complaing so far. They are already providing all the needs we demanded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JT

Jeannine T.

Warehouse Manager

Warehousing

### "Jalapeno Employee Engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2019

They came aboard to identity issues that may stand in the way of employee engagement. These areas were identified and through consistent following up and carry through by our principal contact, the staff feel more empowered, engaged and heard in all areas of the warehouse operation.

Pros

The product allowed for ease of interaction by staff and myself, easy for follow up and information gathering. Helped for developing an action plan for engagement improvement.

Cons

No difficulties were noted while using the program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO

Marketing and Advertising

### "Amazing Software and Consulting Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2019

Some of our team members have been dissatisfied with their role and growth opportunity within the agency which then resulted in their attitude changing and becoming negative. Jalapeno's software has given a voice for each team member to raise their concern, dissatisfaction, skill gap, and growth aspirations. Based on the results of the reports, Jalapeno's senior consultant has been meeting with managers within the organization as well as specific team members to better understand their concerns, issues and lack of motivation. From there, we have been scheduling team meetings to resolve identified issues on a weekly and monthly basis. The started seeing positive results within the team as soon as the tool has been implemented - the adoption rate was 100%! Jalapeno has made a huge positive impact on our agency in a very short period of time. The consulting team has helped with identifying and resolving 5 to 7 many issues in a very short timeframe. We are looking forward to continuing working in partnership with Jalapeno and keep our entire team motivated to grow! :)

Pros

The software is very easy to use and gives team members an outlet to raise their concerns, questions, expectations and disatisfaction at work.

Cons

I think it's very intuitive to me and for the team members that used it! :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mark D.

Warehouse Operator

Logistics and Supply Chain

### "Career Development"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 15, 2019

I'm currently in the process of developing my skills necessary for my career, as well as my future.

Pros

I like how it is very intuitive and easy to use.

Cons

There is nothing I can find problems in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GC

Gustavo C.

Graphic Designer and photographer

Design

### "Great service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 15, 2019

Pros

Jalapeño has helped me to improve soft skills and professional productivity with fantastic workshops and 1-1 conversations that helped me to guide my career development. I would recommend to all companies that are looking into improving the overall productivity and happiness of their employees.

Cons

No negative feedbacks on this part. Very great service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Behnaz S.

Project Manager

Construction

### "Valuable culture "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2018

Pros

Brings the culture of creativity amongs the staff

Cons

Lack of sufficient open ended questions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Development Officer, Asian Program

Non-Profit Organization Management

### "Helpful software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 7, 2018

Pros

User friendly and easy to navigate, useful and straightforward concept.

Cons

Integration of the software with other office platforms

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/177667/Jalapeno/reviews/)

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